Department of Justice and Community Safety

What Department of Justice and Community Safety does

The Department of Justice and Community Safety Victoria (DJCS) is a state government department of the Victorian Government in Australia, headquartered in Melbourne and operating across the state of Victoria. It serves as the primary statutory authority for justice system administration, community safety, legal assistance, and regulatory licensing in the state. Its service portfolio spans courts and tribunals, corrections coordination, policing interface, emergency management, road safety, gambling and liquor licensing, fines administration, victim support, youth justice, child and family protection, and Aboriginal justice programs delivered through the Aboriginal Justice Agreement (Burra Lotjpa Dunguludja, Phase 4 launched in 2018).

DJCS does not operate as a technology or product company. Its core technology is explicitly described as not applicable — the department functions as a government service delivery organization rather than a software or platform business. Service delivery is conducted through the justice.vic.gov.au website portal, physical service locations across Victoria, and integrated partnerships with other government bodies including Corrections Victoria, Victoria Police, Victorian Courts, the Victorian Equal Opportunity and Human Rights Commission, the Dispute Settlement Centre of Victoria, and the Victims of Crime Help Line.

The department is funded through Victorian State Government appropriations and taxation, and does not generate commercial revenue. It collects certain fines, penalties, and licensing fees on behalf of the government but operates under a non-commercial mandate. Its customers are Victorian citizens and residents, businesses requiring licensing or regulatory engagement, vulnerable populations (victims of crime, youth in justice, children and families), and Aboriginal communities engaged through the Aboriginal Justice Agreement. As a state-owned statutory body established under the Public Administration Act 2004 with no shareholders or private ownership, DJCS is not an investable equity; its funding flows through annual government budget cycles and it is accountable to the Parliament of Victoria through the responsible Minister.

Name

Department of Justice and Community Safety

Legal name

Department of Justice and Community Safety Victoria

Website

https://justice.vic.gov.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The Department of Justice and Community Safety Victoria is a Victorian Government department headquartered in Melbourne that administers justice, community safety, legal assistance, and licensing services across the state of Victoria, Australia, funded through state appropriations.

Ownership category

akta.pro rank

Product category

Public Administration - Justice and Community Safety

NAICS

Justice, Public Order, and Safety Activities (922), Justice, Public Order, and Safety Activities (9221), Correctional Institutions (922140), Courts (922110), Police Protection (92212)

SIC

Services-Management Services (8741)

akta.pro primary industry

State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight) (BPAIABAG)

akta.pro secondary industries

Judicial Oversight, Sentencing & Parole Boards (BPAIAFAK), Community Corrections (Probation, Parole & Reentry) (BPAIAFAE), Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Public safety services
• Justice administration
• Emergency management
• Liquor licensing
• Legal assistance

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: Funded through Victorian State Government appropriations and taxation. The department does not generate commercial revenue but manages fines, penalties, and licensing fees collected on behalf of the government.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Department of Justice and Community Safety Victoria is a Victorian State Government department that delivers public justice and community safety services across the state. It oversees the justice system (courts, tribunals, corrections, policing, fines, victims of crime, legal assistance, youth justice), community safety functions (emergencies, crime prevention, road safety, gambling, water safety, child and family protection), liquor and other licensing services, and rights-based services (statutory declarations, Freedom of Information, equal opportunity).

Product overview

The Department of Justice and Community Safety Victoria operates a unified government services portal providing public access to justice system information, community safety services, licence and certificate services, and rights-related assistance. The portfolio consists of core service areas including the Justice System (laws, courts, legal assistance, corrections, victims support), Safer Communities (emergencies, crime prevention, road safety), online fine payment, statutory declaration and affidavit services, Justice of the Peace appointment booking, liquor licensing, and rights services. These services function as a coordinated government service ecosystem rather than a modular software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Justice System Services

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered flagship and core.

• Victorian Aboriginal Community (Aboriginal Justice Agreement)flagshipStrategic or Co-development Partner · 1 January 2018The Aboriginal Justice Agreement is a formal partnership between the Victorian Aboriginal community and the Victorian Government. In 2018, Phase 4 (Burra Lotjpa Dunguludja) was launched, representing an ongoing commitment to self-determination and improving justice outcomes for Aboriginal peoples in Victoria. The partnership addresses over-representation of Aboriginal people in the justice system through community-led approaches.
• Corrections VictoriacoreOthersExternal partner responsible for Victoria's adult corrections system, including community corrections, prisons, and correctional centres. Provides prisoner visitation services referenced on DJCS website.
• Victoria PolicecoreOthersExternal link partner for policing information. Victoria Police is responsible for preventing, investigating, and solving crime, operating in coordination with DJCS justice system functions.
• Victorian Equal Opportunity and Human Rights CommissioncoreOthersExternal partner handling equal opportunity, sexual harassment, racial and religious vilification disputes, and related matters under DJCS oversight.
• Dispute Settlement Centre of VictoriacoreOthersProvides advice and mediation services as alternatives to court in resolving disputes, operating at disputes.vic.gov.au.
• Victims of Crime Help LinecoreOthersExternal partner providing information, advice and support for victims of violent crime through victimsofcrime.vic.gov.au.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Others

• Serco Australia (Justice Services): Private operator delivering correctional and justice services under contract to Australian state governments. Provides outsourced delivery of functions that DJCS oversees directly, making it a relevant adjacent comparator for service delivery model and cost benchmarking.

Regional players

• New Zealand Ministry of Justice: National justice agency managing courts, corrections, legal aid, and justice policy in New Zealand. International peer operating in a comparable Westminster-style federal system with similar service responsibilities.

Direct peers

• Queensland Department of Justice and Attorney-General: Queensland's state-level justice portfolio covering courts, corrections, youth justice, legal assistance, and regulatory functions such as liquor and gaming licensing. Closest structural analog to DJCS Victoria.
• NSW Department of Communities and Justice: Largest Australian state justice and community safety department, operating courts, corrections, policing oversight, legal aid, and victim support across NSW. Directly comparable in mandate, service scope, and funding model.
• Tasmania Department of Justice: Tasmania's state justice department covering corrections, courts, legal aid, and community justice. Smaller-scale peer with analogous mandate and operating model.
• South Australia Department for Correctional Services / Attorney-General's Department: Administers courts, corrections, legal services, and consumer and business services in South Australia. Directly comparable state-level justice portfolio with similar service breadth.
• Western Australia Department of Justice: WA's state justice department delivering corrective services, courts and tribunals, legal aid, and community safety services. Comparable in scale of state-wide operations and statutory remit.

Broad incumbents

• UK Ministry of Justice: UK national justice department overseeing courts, prisons, probation, and legal aid. Broader and more senior jurisdiction, but functionally comparable in managing the end-to-end justice system.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/victoriagovdojtv
• LinkedInlinkedin.com/company/department-of-justice-victoria
• Xx.com/justice_vic

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Department of Justice and Community Safety