State of Georgia - Georgia Department of Revenue

What State of Georgia - Georgia Department of Revenue does

The Georgia Department of Revenue (DOR) is a state government agency of the State of Georgia, headquartered at 2595 Century Parkway NE in Atlanta, that administers the state's tax laws, motor vehicle tag and title administration, alcohol and tobacco regulation, and unclaimed property programs. Founded in 1938, the agency employs 5,001-10,000 staff and serves all Georgia residents, businesses, and local government entities through a central office, 12 regional offices distributed across the state (Albany, Athens, Augusta, Cartersville, Columbus, Douglas, Gainesville, Macon, Savannah, and additional Atlanta-area locations), and two primary digital portals: DRIVES e-Services for motor vehicle tasks and the Georgia Tax Center (GTC) for tax filing, payment, and account management. The agency is led by the State Revenue Commissioner, with General Counsel Lorraine Hoffmann-Polk and Deputy General Counsels Charles Elrod and Stephen Harris authorized to accept personal service of legal documents.

The agency's technology infrastructure is built on the GovHub platform, a Drupal-based content management system compliant with WCAG 2.1 Level AA accessibility standards, and includes dedicated portals such as the Georgia Trucking Portal for industry-specific motor vehicle services. Core products include DRIVES e-Services, the Georgia Tax Center, downloadable tax forms (Form 500, IT-511 instruction booklet), and the Unclaimed Property Program. The agency distributes services through direct-to-consumer channels including online self-service portals, 12 regional offices, phone-based call centers, and traditional paper/mail processing, with marketing conducted through the official website, email newsletter subscriptions, social media (Facebook, Twitter/X, LinkedIn, Instagram), and press releases.

As a state government entity, DOR does not generate commercial revenue; it collects taxes and fees on behalf of the State of Georgia, including individual income tax, corporate income tax, sales and use tax, motor fuel tax, property tax, and alcohol/tobacco excise taxes, and is funded through the state legislative appropriations process. The agency holds exclusive statutory authority to administer Georgia's tax laws, motor vehicle registration, and alcohol/tobacco regulations, operating as a monopoly provider of these government functions within the state. Its primary customer segments are individual Georgia taxpayers, business entities, motor vehicle owners, local government entities, and alcohol and tobacco licensees, with no direct fees charged to users for core services.

Name

State of Georgia - Georgia Department of Revenue

Legal name

Georgia Department of Revenue

Website

https://dor.georgia.gov

Company type

Private

Founded year

1788

Operating status

Operating

Headcount range

10,001+ employees

Short description

The Georgia Department of Revenue is a state government agency that administers Georgia's tax laws, motor vehicle registration and titling, alcohol and tobacco regulation, and unclaimed property programs for the state's residents, businesses, and local government entities, supported by 12 regional offices and digital portals.

Ownership category

akta.pro rank

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Tax Collection and Administration: As a government agency, DOR does not generate revenue through sales. It collects taxes and fees on behalf of the State of Georgia including individual income tax, corporate income tax, sales and use tax, motor fuel tax, property tax, and alcohol/tobacco excise taxes. The agency is funded through the state legislative appropriations process.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Georgia Department of Revenue administers the tax laws of the State of Georgia, including individual income tax, corporate income tax, sales and use tax, motor fuel tax, property tax, and alcohol/tobacco excise taxes. It also administers motor vehicle tag and title registration and oversees alcohol and tobacco licensing and enforcement. Services are delivered at no direct charge to taxpayers through online self-service portals (DRIVES e-Services and Georgia Tax Center), 12 regional offices statewide, phone support, and paper/mail processing.

Product overview

The Georgia Department of Revenue operates a multi-platform digital services ecosystem consisting of two primary online portals: DRIVES e-Services for motor vehicle administration (including registration, titles, and the Georgia Trucking Portal) and the Georgia Tax Center (GTC) for tax-related services. The department also provides downloadable tax forms including Form 500, IT-511 instruction booklets, and various business tax forms, along with an Unclaimed Property Program. The main website dor.georgia.gov serves as the primary information and navigation hub for all these services.

Differentiator

Problem solved

Functional benefit

Products and services

• DRIVES e-Services
• Georgia Tax Center (GTC)
• Form 500 - Individual Income Tax Return
• IT-511 Individual Income Tax Instruction Booklet
• Georgia Trucking Portal
• Unclaimed Property Program

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Team Georgia MarketplacecoreOthersTeam Georgia Marketplace is the state's electronic procurement system (centered on e-business matching Georgia government buyers with sellers). DOR uses this platform for procurement and contracting activities. This is an internal state government system, not an external commercial partnership.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key highlights6 records

Customer concentration

• Xx.com/GADeptofRevenue
• Facebookfacebook.com/dorgeorgia
• LinkedInlinkedin.com/company/state-of-georgia
• Instagraminstagram.com/gadeptofrevenue

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about State of Georgia - Georgia Department of Revenue