Caja de Salud de la Banca Privada

What Caja de Salud de la Banca Privada does

Caja de Salud de la Banca Privada (CSBP) is a Bolivian social security health institution that provides comprehensive health coverage exclusively to employees of the country's private banking and financial sector, along with their dependents. Affiliation is mandatory through employer-based monthly contributions registered via the online cotization system (Sistema de Cotizaciones), and the institution operates under the regulatory oversight of ASUSS (Administradora Boliviana de Seguro de Salud) and the Ministry of Health within Bolivia's broader social security framework. CSBP maintains a strategic relationship with ASOBAN (Asociación de Bancos Privados de Bolivia), the industry's trade association, for which it provides occupational health and biosafety services.

The service offering combines a physical healthcare delivery network with a digital access layer. On the clinical side, CSBP delivers outpatient consultations (Consulta Externa), hospitalization, emergency care, and diagnostic support services (imaging, clinical laboratory, pathology) through a national headquarters in La Paz plus nine regional offices spanning every Bolivian department capital (La Paz, Cochabamba, Santa Cruz, Tarija, Oruro, Potosí, Sucre, Trinidad, and Cobija), supplemented by dozens of partner clinics in secondary cities. On the digital side, it operates a mobile application (CSBP Móvil for iOS and Android), a web appointment portal (Citas Web), an insured-member portal (Portal del Asegurado), an employer portal (Portal Empresas), an online billing system, and a WhatsApp customer service channel, plus a "Plataforma Preferencial" for elderly, pregnant, and disabled members. Additional offerings include health promotion programs, occupational medicine, a medication reimbursement procedure, and a research and teaching division.

As a sector-specific social security entity rather than a commercially positioned insurer, CSBP's economics are tied directly to private banking sector employment levels and contribution rates set within the regulatory framework. There is no disclosed revenue, headcount, pricing, or growth data in the source material. The institution is privately operated with no parent company, subsidiaries, funding rounds, or external investors identified, and is classified as a private entity rather than a publicly listed one.

Name

Caja de Salud de la Banca Privada

Legal name

Caja de Salud de la Banca Privada

Website

https://csbp.com.bo

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Caja de Salud de la Banca Privada (CSBP) is a Bolivian social security health institution providing comprehensive medical coverage exclusively to employees of the country's private banking sector. It operates a nationwide network of clinics across all nine Bolivian departments, supported by digital channels for appointments, billing, and member services.

Ownership category

akta.pro rank

Product category

Health Insurance Services

NAICS

Health Care and Social Assistance (62), Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120)

SIC

Accident & Health Insurance (6321), Hospital & Medical Service Plans (6324), Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

MA Chronic Condition Management & Supplemental Benefits (SSBCI) (HLAEACAI)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL), Public–Private Partnerships (PPPs) for Global Health (HLAJAOAD)

Keywords

• Health insurance services
• Outpatient medical care
• Occupational health programs
• Hospital inpatient services
• Diagnostic imaging services

Headquarters

HQ city

La Paz

HQ country

Bolivia

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels1 record

Marketing channels4 records

Core offering

Caja de Salud de la Banca Privada (CSBP) is a Bolivian social health insurance institution that provides comprehensive health coverage exclusively to private banking sector employees and their dependents. Its offerings include outpatient consultations, hospitalization, emergency care, diagnostic services (imaging, laboratory, pathology), occupational medicine, preventive health programs, and research/training, delivered through a national network of clinics and digital platforms including a mobile app, member portal, and employer contribution system.

Product overview

Caja de Salud de la Banca Privada operates as a health insurance provider for the private banking sector in Bolivia, offering a unified health services ecosystem. The core offering consists of digital platforms (CSBP Móvil app, Portal del Asegurado, Portal Empresas, Citas Web, and Sistema de Cotizaciones) integrated with direct healthcare delivery services including Consulta Externa (outpatient), Hospitalización (inpatient), Emergencia (emergency), and Servicios de apoyo al diagnóstico (diagnostic imaging, laboratory, pathology). Additional services encompass health programs, occupational medicine, and research/development. The digital infrastructure enables remote appointment scheduling, online contribution management for employers, and patient portal access, while the healthcare network provides medical consultations, hospitalization, emergency care, and diagnostic support across multiple regional facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• CSBP Móvil Mobile application available for iOS and Android that allows insured members of CSBP to schedule medical appointments remotely without visiting facilities.
• Portal del Asegurado Online portal for insured members to manage their health insurance accounts, view information, and access CSBP services.
• Portal Empresas Online portal for affiliated companies to manage employee affiliations, submit monthly contributions, and handle administrative procedures.
• Citas Web Web-based platform for scheduling medical appointments online without visiting facilities in person, available at citas.csbp.com.bo.
• Sistema de Cotizaciones Online system for affiliated companies to register monthly contributions, employee affiliations, and process administrative changes (terminations, transfers).
• Consulta Externa Comprehensive outpatient care providing multiple specialized medical and surgical consultations with diagnostic support and advanced technology for insured members.
• Hospitalización Inpatient hospital care services for insured members requiring overnight or extended medical treatment.
• Emergencia Emergency medical care services for injuries or illnesses that pose an immediate threat to life requiring immediate attention.
• Servicios de apoyo al diagnóstico Diagnostic support services including imaging, clinical laboratory, pathology, and X-ray services for timely patient health evaluation.
• Programas de Salud Health programs designed to promote and maintain the health of insured members, including health promotion activities.
• Medicina del Trabajo Occupational health services including biosafety recommendations, ergonomics guidance, and COVID-19 prevention protocols for workers, particularly in ASOBAN member institutions.
• Investigación y Desarrollo Research and development division offering teaching, investigation, and continuing education programs for medical staff.
• Reembolso de Medicamentos Procedure for reimbursement of medication purchase expenses (Devolución de Gastos de Compra de Medicamentos) for insured members.
• Anuario Estadístico Annual statistical publication providing nationwide health service information and metrics, in its 2025 edition.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• ASUSS (Administradora Boliviana de Seguro de Salud)minorOthersASUSS is the Bolivian Social Health Insurance Administrator that oversees health insurance providers. CSBP is affiliated with ASUSS as part of Bolivia's social security health system.
• Ministerio de Salud (Ministry of Health Bolivia)minorOthersMinistry of Health is the regulatory body for health services in Bolivia. CSBP operates under the regulatory framework established by the Ministry.
• ASOBAN (Asociación de Bancos Privados de Bolivia)coreStrategic or Co-development PartnerASOBAN is the association of private banks in Bolivia. CSBP provides occupational health biosafety recommendations and services specifically for bank employees under ASOBAN's member institutions.

Expansion highlights4 records

Direct peers

• Caja Petrolera de Salud: Bolivia's social health insurance entity for petroleum-sector workers. Operates the same 'Caja de Salud' model of combined insurance and clinic delivery, sharing emergency-service infrastructure with CSBP in several regions.
• Caja de Salud de Caminos: Bolivian social health insurance entity for road-sector workers. Comparable to CSBP as another sector-specific Caja operating own clinics and emergency services under ASUSS oversight.
• Caja de Salud Cordes: Regional Bolivian social health insurance entity referenced in CSBP's own provider network. Operates the same 'Caja de Salud' insurance-plus-provider structure, serving as a peer in the fragmented Bolivian social health insurance market.
• Caja Nacional de Salud (Bolivia): Bolivia's largest public social health insurance entity, providing health coverage to private-sector and general workers. Directly comparable to CSBP as a sector-specific 'Caja de Salud' providing integrated insurance-plus-clinic services under the same ASUSS regulatory framework.
• Caja de Salud de la Banca Estatal: Bolivia's state-bank employees' health insurance entity. The closest functional analogue to CSBP, serving public-sector banking employees with a similar integrated insurance-clinic model under the same regulatory regime.

Regional players

• Seguro Social Universitario (Bolivia): Bolivia's university-sector health insurance entity referenced in CSBP's Sucre emergency services. Comparable as a sector-specific social health plan operating within the same national regulatory framework.

Broad incumbents

• Swiss Medical (Argentina): Major Argentine prepaid health plan with owned hospitals and clinics. Comparable to CSBP's fully integrated insurer-provider model, though operating at much larger scale in a more developed market.
• EPS (Empresas Promotoras de Salud, Colombia): Colombia's sector-based health insurance entities (EPS) that operate as integrated insurer-providers under a regulated contribution model. Conceptually analogous to Bolivia's Cajas de Salud system.
• OSDE (Argentina): Argentina's largest prepaid health plan with vertically integrated provider networks. Comparable to CSBP's combined insurance-plus-clinic model in the broader Latin American social/segmented health insurance space.

Others

• Asociación de Bancos Privados de Bolivia (ASOBAN): The private bank industry association that constitutes CSBP's core channel and de facto governing counterpart. Not a peer insurer but a key ecosystem partner whose membership determines CSBP's addressable market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/csbpOficial
• LinkedInlinkedin.com/company/csbp-oficial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caja de Salud de la Banca Privada