Western Health and Social Care Trust
Western Health and Social Care Trust is a publicly funded HSC Trust that delivers integrated health and social care across the western region of Northern Ireland, operating three acute hospitals, specialist centres, and community and mental health services free at the point of use.
- Company typePublic
- Founded2007
- HeadquartersLondonderry, United Kingdom
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Western Health and Social Care Trust does
Western Health and Social Care Trust is a statutory public body that delivers integrated health and social care services across the western region of Northern Ireland, covering the counties of Fermanagh, Tyrone, and Londonderry/Derry. It is one of six Health and Social Care (HSC) Trusts operating under the governance and funding direction of the Department of Health Northern Ireland. The Trust operates three acute hospital sites — Altnagelvin Area Hospital (the main acute and trauma site), South West Acute Hospital in Enniskillen, and the Omagh Hospital and Primary Care Complex — supplemented by specialist facilities including the North West Cancer Centre, mental health inpatient facilities (Grangewood, Tyrone and Fermanagh Hospital, Lakeview Hospital, Waterside Hospital), Roe Valley Hospital, community health centres, day centres, residential homes, and supported living services, spanning an infrastructure footprint of approximately 360 buildings. Service lines span emergency and urgent care, elective surgery, maternity, cancer treatment, paediatrics and CAMHS, adult mental health, adult learning disability, physical disability rehabilitation, older people's services, and primary and community care, delivered free at the point of use under the publicly funded NHS/HSC model.
The Trust is undergoing a substantive digital and service-model transformation. The encompass platform provides a regional digital health and care record system that integrates information management across the Trust, and is complemented by My Care, a patient-facing portal for appointment management and record access. Urgent care is being restructured through the Phone First 24/7 clinical telephone triage service and the No More Silos programme, which introduces Urgent Care Centres and rapid access assessment to reduce reliance on emergency departments. The Trust's Transformation Programme operationalises the Department of Health's Health & Wellbeing 2026 – Delivering Together strategy, focusing on community capacity, primary care enhancement, and elective care reform. Partnerships with Ulster University, Queen's University Belfast, the other five HSC Trusts, and CAWT support workforce development and cross-border health delivery under the PEACEPLUS Healthier Futures project.
The Trust is funded directly through Northern Ireland government health budgets and does not operate a commercial pricing model; revenue, customer concentration, and headcount data are not publicly disclosed in the source materials. Its customers are the residents of the western region rather than paying entities, with distribution handled through direct service access at hospital sites, community facilities, and emergency departments, supported by public engagement channels including the trust website, social media, the Care Opinion feedback platform, and Patient and Public Involvement groups operating in Derry/Londonderry, Fermanagh, Omagh, and Strabane.
Western Health and Social Care Trust firmographics
Firmographics- Name
- Western Health and Social Care Trust
- Legal name
- Western Health and Social Care Trust
- Website
- https://westerntrust.hscni.net
- Company type
- Public
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Western Health and Social Care Trust is a publicly funded HSC Trust that delivers integrated health and social care across the western region of Northern Ireland, operating three acute hospitals, specialist centres, and community and mental health services free at the point of use.
- Ownership category
- akta.pro rank
Western Health and Social Care Trust industry classification
Industry- Product category
- Public Health and Social Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Social Assistance (624), Ambulatory Health Care Services (621)
- SIC
- Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)
- akta.pro secondary industries
- Local Public Health & Human Services Administration (BPAIACAK), Community Resources, Social Services & Transportation Coordination (HLADALAK), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)
Keywords
Where Western Health and Social Care Trust is headquartered
LocationHeadquarters
- HQ city
- Londonderry
- HQ country
- United Kingdom
- HQ region
- Europe
Offices10 records
Markets served
Western Health and Social Care Trust business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Distribution channels5 records
Marketing channels7 records
Western Health and Social Care Trust product offering
Product offeringCore offering
Western Health and Social Care Trust delivers integrated health and social care services across the western region of Northern Ireland, including acute hospital care, emergency and urgent care, maternity services, cancer treatment, mental health services, community health services, and social care for older people, children, and adults with learning or physical disabilities. Services are operated through a network of hospitals, community centres, day centres, and residential facilities, with digital transformation supported by the encompass health records system and the My Care patient portal.
Product overview
Western Health and Social Care Trust provides integrated health and social care services across the Western area of Northern Ireland, operating a network of hospitals (including Altnagelvin Area Hospital, South West Acute Hospital, Omagh Hospital and Primary Care Complex, and specialist centres like North West Cancer Centre), community health services, mental health services, and social care programmes. The Trust delivers digital transformation through encompass, a regional digital health record platform, complemented by the My Care patient portal. Urgent care is supported by the Phone First clinical assessment service and the No More Silos transformation programme for integrated emergency care.
Differentiator
Problem solved
Functional benefit
Products and services
- encompass Regional digital health and care record system that transforms how health and social care information is managed across Northern Ireland, providing clinicians with integrated patient records to support care delivery.
- My Care – Your Patient Portal Digital patient portal providing individuals with access to their health and care information, allowing them to manage appointments and view records.
- Phone First 24/7 telephone clinical assessment service enabling patients to access urgent care advice and direct them to the most appropriate service before attending.
Companies that use Western Health and Social Care Trust
Customer profileSegments6 records
Ideal customer profiles6 records
Western Health and Social Care Trust technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Western Health and Social Care Trust partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered regional and core.
- CAWT (Cooperation and Working Together)regionalCross-border health and social care partnership supporting the PEACEPLUS Healthier Futures project within the Western Trust area, promoting collaborative health initiatives across the Ireland/Northern Ireland border region.
- Department of Health NIcoreThe trust operates under the governance and strategic direction of the Northern Ireland Department of Health, which sets policy and funding priorities for health and social care services across the region.
- Other HSC Trusts in Northern IrelandcoreCollaboration with the other five Health and Social Care Trusts in Northern Ireland for regional service delivery, shared learning, and integrated care pathways.
- Ulster University and Queen's University BelfastcoreAcademic partnerships for medical and dental education, training future healthcare professionals, and supporting research and development initiatives within the trust.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Western Health and Social Care Trust competitors and assessment
Company assessmentDirect peers
- Northern Health and Social Care Trust: Sibling HSC Trust serving the Northern area of Northern Ireland, also operating under the same statutory framework with acute, community, and social care services, sharing the encompass digital programme and Department of Health oversight.
- South Eastern Health and Social Care Trust: Sibling HSC Trust covering the South Eastern area of Northern Ireland, providing integrated health and social care with similar service lines and governance structure. Direct peer in scale and regulatory environment.
- Southern Health and Social Care Trust: Sibling HSC Trust covering the Southern area of Northern Ireland, delivering integrated acute, community, and social care services under the same statutory framework. Closely comparable operating model and catchment characteristics.
- Belfast Health and Social Care Trust: The largest of the six NI HSC Trusts, providing integrated health and social care across the Belfast area. Operates the same statutory model, deploys the encompass system, and has analogous acute/community/mental health portfolios — making it the most directly comparable peer.
Others
- Public Health Agency (Northern Ireland): NI's regional public health agency that works alongside the six HSC Trusts on health improvement, screening, and health protection. Adjacent ecosystem partner with shared governance and digital infrastructure.
- Epic Systems: Provider of the electronic patient record platform underlying the encompass programme in Northern Ireland. A key technology partner enabling the Trust's digital transformation agenda.
Broad incumbents
- NHS England: The umbrella body overseeing NHS Trusts in England. Operates the same publicly funded integrated care model and faces the same structural pressures (workforce shortages, waiting times, digital transformation) as Western Trust.
- NHS Scotland: Scotland's national health service, providing publicly funded integrated health and social care through 14 territorial boards. Comparable statutory model and rural/urban delivery challenges to Western Trust.
- Health Service Executive (HSE) Ireland: Ireland's national publicly funded health service, operating as a single statutory provider across the Republic. Highly comparable statutory model and cross-border partnership counterpart for the Western Trust via CAWT.
Regional players
- Guys and St Thomas NHS Foundation Trust: A large UK NHS Foundation Trust in London providing integrated acute and community services. Comparable in operating integrated acute/community portfolios but operates in a dense urban context rather than Western Trust's rural geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Western Health and Social Care Trust social profiles
Digital presenceWestern Health and Social Care Trust financial estimates
Financial estimateRevenue estimate
Valuation estimate
Western Health and Social Care Trust leadership team
Management profileNumber of profiles
Western Health and Social Care Trust funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Western Health and Social Care Trust M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Western Health and Social Care Trust
What does Western Health and Social Care Trust do?
Western Health and Social Care Trust delivers integrated health and social care services across the western region of Northern Ireland, including acute hospital care, emergency and urgent care, maternity services, cancer treatment, mental health services, community health services, and social care for older people, children, and adults with learning or physical disabilities. Services are operated through a network of hospitals, community centres, day centres, and residential facilities, with digital transformation supported by the encompass health records system and the My Care patient portal.
Is Western Health and Social Care Trust a public or private company?
Western Health and Social Care Trust is a public company. It is classified as state government owned and is currently operating.
When was Western Health and Social Care Trust founded?
Western Health and Social Care Trust was founded in 2007. It employs 5,001 to 10,000 people.
Where is Western Health and Social Care Trust based?
Western Health and Social Care Trust is headquartered in Londonderry, United Kingdom, in the Europe region.
Who are Western Health and Social Care Trust's main competitors?
Direct peers on record are Northern Health and Social Care Trust, South Eastern Health and Social Care Trust, Southern Health and Social Care Trust and Belfast Health and Social Care Trust. Others are Public Health Agency (Northern Ireland) and Epic Systems. Broad incumbents are NHS England, NHS Scotland and Health Service Executive (HSE) Ireland. Guys and St Thomas NHS Foundation Trust is listed as a regional player.
Does Western Health and Social Care Trust have an API?
No public API is recorded for Western Health and Social Care Trust.
What industry is Western Health and Social Care Trust in?
Western Health and Social Care Trust's product category is Public Health and Social Care Services. Its primary akta.pro industry code is HLAFAAAH, Veterans/Military Hospitals & Federal Health Systems, with a secondary code of BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 624120 and its SIC code is 8000.