Pårørendesenteret

What Pårørendesenteret does

Pårørendesenteret is a Norwegian non-profit foundation (Stiftelsen Pårørendesenteret) founded in 1998 in Stavanger, operating as the national resource center for carers (pårørende) and the professionals who work with them, regardless of diagnosis or family relationship. The organization's service portfolio spans a national helpline (Pårørendelinjen, phone 90 90 48 48, open weekdays 10:00-17:00), an e-learning course portal with structured programs (Mestringskurs, Når barn er pårørende, Gjør din BIT for barn, Barn i fosterhjem som pårørende), the annual Pårørendekonferansen digital conference, a monthly professional network for municipal carer-responsible staff (nettverk for pårørendeansvarlige), the IVARETATT? annual survey tool distributed free to Norwegian municipalities, and a physical reflection tool (FuelBox) for professionals. Content assets include the Pårørendepraten podcast, an educational film library, and a separate youth-focused sub-brand (UngePårørende.no) for under-18 carers.

The underlying technology is a digital-first service delivery model built on a WordPress-based main website, a dedicated e-learning course portal, and standard podcast hosting — there is no proprietary AI, SDK, or API layer. The organization's most distinctive intellectual property is the BIT framework (Bekrefte, Informere, Tåle), a proprietary clinical model developed by psychiatrist Anne Kristine Bergem for supporting children with carer experiences, which is embedded across multiple courses and tools.

Pårørendesenteret's business model is a hybrid of public/private grants and modest earned revenue. The foundation is financed primarily by grants from Norwegian municipalities (Stavanger, Sandnes, Sola, Gjesdal, Klepp), Rogaland Fylkeskommune, Helse Midt-Norge, the Norwegian Directorate for Children, Youth and Family Affairs (Bufdir), and a roster of private foundations (Sparebankstiftelsen, Grieg Foundation, Bergesenstiftelsen, Klosterstiftelsen, Eckbo's legate, Berentsens legater, North Star, Skipsreder Tom Wilhelmsen Foundation, SKIL). Earned revenue streams include the Pårørendekonferansen (individual tickets 350-1,600 NOK, gathering packages 16,000 NOK), municipal strategy consulting (Pårørendestrategi at 10,000-30,000 NOK per engagement), professional development (fagdag/foredrag), and FuelBox product sales (1,299 NOK plus postage). End-user services for individual carers and the IVARETATT? survey are provided free of charge.

Name

Pårørendesenteret

Legal name

Stiftelsen Pårørendesenteret

Website

https://parorendesenteret.no

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Pårørendesenteret is a Norwegian non-profit foundation (est. 1998, Stavanger) that serves as the national resource center for unpaid family carers and the healthcare, education, and municipal professionals who support them, operating a national helpline, e-learning courses, an annual conference, and consulting services across Norway.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Voluntary Health Organizations (813212)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Caregiver Support, Coaching & Training (HLADALAG)

akta.pro secondary industries

Family Caregiver Coaching, Education & Support (HSABAIAI), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Caregiver support services
• Family caregiver resources
• Carer helpline services
• Municipal health consulting
• Professional caregiver training

Headquarters

HQ city

Stavanger

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Helpline and Guidance Services: Pårørendelinjen provides free support to carers and professionals via phone and chat, funded through public grants and subsidies rather than direct user fees.
2. FuelBox Sales: Physical reflection tools sold to professionals and organisations at 1,299 NOK plus postage. Revenue supports the foundation's operations.
3. Courses and Professional Development: E-learning courses (Mestringskurs, Når barn er pårørende, BIT for barn, Barn i fosterhjem) are offered free of charge to end users. Professional development sessions (fagdag, foredrag, undervisningsoppdrag) are contracted services billed to municipalities and organisations.
4. Pårørendestrategi Consultation Services: Strategy consulting services offered to municipalities and health enterprises: video meeting guidance at 10,000 NOK, and fagdag sessions at 25,000 NOK (one day) or 30,000 NOK (two days).
5. Annual Conference Revenue: The annual digital Pårørendekonferansen generates revenue through ticket sales: individual tickets from 350 NOK (students/carers) to 1,600 NOK (professionals), and gathering group bookings at 16,000 NOK.
6. Foundation Grants and Sponsorships: Stiftelsen Pårørendesenteret is financed by public and private subsidies. Financial supporters include municipalities (Stavanger, Sandnes, Sola, Gjesdal, Klepp), regional bodies (Rogaland Fylkeskommune), government directorates (Bufdir), foundations (Sparebankstiftelsen, Grieg Foundation, Bergesenstiftelsen, Klosterstiftelsen, etc.), and private sponsors. The organisation number is 984525354.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Pårørendesenteret is Norway's national resource centre for family caregivers (pårørende) and the professionals who work with them, delivering a multi-channel support ecosystem that includes a national helpline (Pårørendelinjen), e-learning courses, an annual digital conference, municipal consulting, the IVARETATT? survey tool, and a dedicated youth platform (UngePårørende.no). The foundation provides free direct services to individual caregivers while generating revenue from municipalities, healthcare organizations, and professionals through consulting engagements, physical products (FuelBox), and conference tickets.

Product overview

Pårørendesenteret operates as a national resource center providing a multi-channel support ecosystem for caregivers and professionals. The core offerings include the main website (Pårørendesenteret.no) serving as an information hub, the Pårørendelinjen helpline for direct support, and the Kursportal e-learning platform offering structured courses including Mestringskurs, Når barn er pårørende, Gjør din BIT for barn, and Barn i fosterhjem som pårørende. The organization also produces the annual Pårørendekonferansen digital conference, the physical FuelBox reflection tool for professionals, and manages the youth-focused UngePårørende.no sub-brand. Additional services include the Nettverk for pårørendeansvarlige monthly network, Pårørendeundersøkelsen IVARETATT? survey for municipalities, Pårørendestrategi consulting, and Kurs og undervisning professional development. Content products include the Pårørendepraten podcast and educational films. The foundation is financed by public and private grants, with revenue-generating products including FuelBox (1,299 NOK) and conference tickets (350-1,600 NOK individual, 16,000 NOK gathering).

Differentiator

Problem solved

Functional benefit

Brands

• UngePårørende.no: A dedicated website for children and young people who are carers, providing resources and support tailored to young carers.
• Pårørendelinjen
• Pårørendekonferansen
• FuelBox
• IVARETATT?

Products and services

• Pårørendesenteret.no (Main Website) The primary digital platform providing information, resources, courses, and support for caregivers (pårørende) and professionals. Includes content sections on tips, feelings, children as caregivers, communication, relationships, collaboration, and rights.
• Pårørendelinjen (National Helpline) A national helpline open weekdays 10:00-17:00 for caregivers, bereaved, and professionals. Available by phone (90 90 48 48), chat, or email. Staffed by health and social work professionals with confidentiality obligations.
• Kursportal (E-Learning Course Portal) Digital e-learning platform aggregating Pårørendesenteret's online courses for caregivers. Allows learning at own pace with professional content across multiple modules.
• Mestringskurs (Coping Course) Three-module e-learning course about managing life as a caregiver. Covers reactions, burdens, health, communication, and collaboration with healthcare services. Each module lasts approximately 45-60 minutes.
• Pårørendekonferansen (Annual Caregiver Conference) Annual digital conference for caregivers and professionals. Offers individual tickets (350-1,600 NOK) and gathering packages (16,000 NOK). Early bird discount available.
• FuelBox (Reflection Box) A physical reflection tool for professionals working with caregivers. Based on the Norwegian Directorate of Health's caregiver guide. Costs 1,299 NOK plus postage. Includes categories on health authorities' duties, identifying caregivers, involving caregivers, and more.
• UngePårørende.no (Youth Platform) A dedicated website for young caregivers (children and youth). Provides age-appropriate information and support for those under 18. Consulted with the Norwegian Data Protection Authority during development.
• Nettverk for pårørendeansvarlige (Network for Caregiver Responsibles) A monthly professional network for municipality caregiver coordinators. Offers digital lunch meetings every third Wednesday, 11:30-12:30, with external speakers and knowledge sharing. Free of charge.
• Pårørendeundersøkelsen IVARETATT? (Caregiver Survey) Annual survey allowing caregivers to provide feedback on their involvement and care experiences in their municipality. Conducted December 1 - March 31 annually. Free for municipalities.
• Pårørendestrategi (Caregiver Strategy Consulting) Consulting service helping municipalities and health enterprises develop caregiver strategies. Includes video meetings (10,000 NOK), professional days (25,000-30,000 NOK), and best practice examples.
• Kurs og undervisning (Courses and Teaching) Customized professional development services including full-day professional sessions, presentations on various topics, and teaching assignments for educational institutions and workplaces.
• Når barn er pårørende (When Children are Caregivers) E-learning course developed to strengthen professionals in meeting children as caregivers. Covers how illness affects children and how professionals can support them.
• Gjør din BIT for barn (Do Your BIT for Children) E-learning course for school and kindergarten staff on how to support children who are caregivers. Introduces the BIT model: Bekrefte (Confirm), Informere (Inform), Tåle (Tolerate). Takes 10-15 minutes to complete.
• Barn i fosterhjem som pårørende (Children in Foster Homes as Caregivers) Three-part e-learning course for foster and respite parents on understanding and supporting children with caregiver experiences using the BIT model. Includes case studies for ages 0-6, 7-12, and 13-18.
• Pårørendepraten Podcast Pårørendesenteret's own podcast covering various topics related to caregivers in Norway. Available on major podcast platforms. Episodes cover topics including mindfulness, worry management, and foster children as carers.
• Filmer (Educational Films) Collection of short educational films created by practitioners, caregivers, and researchers in the field. Topics include children as caregivers, feelings, professional guidance, communication, and research.

Quantifiable outcome

• IVARETATT? survey is used by Norwegian municipalities annually to measure and improve carer support quality
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered notable and core.

• FOMO-gruppennotableGTM or Marketing Partner · 16 June 2026FOMO-gruppen (consortium of nine companies in real estate, office space, café/foodcourt) partnered with Sandnes municipality and USHT Rogaland to host a local gathering of Pårørendekonferansen 2026 at Fredheim Arena. Invited all their ~1,500 employees and business leaders. CEO Magnus Palm Meisal stated the conference aligns with their strategy of creating 'the world's best workplace' and supporting employees in all life situations.
• Fredheim ArenanotableGTM or Marketing Partner · 16 June 2026Fredheim Arena (venue in Sandnes) provides physical space for the local gathering of Pårørendekonferansen 2026, accommodating up to 500 attendees plus a foyer for exhibition stands.
• USHT Rogaland (Utviklingssenter for sykehjem og hjemmetjenester)notableStrategic or Co-development Partner · 16 June 2026USHT Rogaland co-organised Pårørendekonferansen 2026 in partnership with Sandnes municipality and FOMO-gruppen, bringing together businesses, residents, and professionals working with carers in the region.
• Sandnes kommune (Sandnes Municipality)coreStrategic or Co-development Partner · 16 June 2026Sandnes municipality employed a dedicated carer coordinator (pårørendekoordinator) in the unit for home care and rehabilitation, and co-organised Pårørendekonferansen 2026 with USHT Rogaland and FOMO-gruppen. Municipal carer coordinator Anna Elise Ekroll is actively promoting the conference to businesses and residents.
• Norwegian Municipalities (General)coreStrategic or Co-development PartnerMany Norwegian municipalities partner with Pårørendesenteret to use the IVARETATT? survey tool, receive strategy consulting, and send staff to the monthly network for carer-responsible staff. Financial supporters include Stavanger, Sandnes, Sola, Gjesdal, and Klepp municipalities.
• USHT Innlandet (Oppland) and Senter for Omsorgsforskning østnotableStrategic or Co-development PartnerIVARETATT? was developed by USHT Innlandet in collaboration with Senter for Omsorgsforskning øst. Pårørendesenteret promotes and distributes the survey tool as part of its national offerings to municipalities.
• UngePårørende.nocoreStrategic or Co-development PartnerPårørendesenteret operates UngePårørende.no, a separate website specifically for children and young people under 18 who are carers. This extends the organisation's reach to a younger demographic with age-appropriate content.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Pårørendealliansen: Norwegian alliance of caregiver organizations advocating for relatives of people with illness, disability or substance abuse issues. Directly comparable because it operates in the same country, targets the same caregiver population, and engages municipal and national policy on carers.
• National Alliance for Caregiving: US-based coalition advancing caregiving research, policy and innovation across lifespan, dementia, and family-caregiver issues. Comparable because it operates as a national advocacy, research, and resource hub — a US analog to Pårørendesenteret's national resource-center positioning.
• Carers UK: UK national charity supporting unpaid carers with policy advocacy, information services and helpline support. Operates a near-identical model to Pårørendesenteret (national resource center + helpline + professional training), making it the closest international peer.
• Family Caregiver Alliance: US national caregiver support organization providing information, education, advocacy and policy work for families and caregivers. Comparable in mission, caregiver-centric model, and dual focus on caregivers and the professionals who work with them.
• The Carers Trust: UK charity supporting unpaid carers through a network of local carer services, training, and policy advocacy. Comparable to Pårørendesenteret as a national carer organization combining direct services, professional training, and network-based local delivery.

Regional players

• Nasjonalforeningen for folkehelsen: Norwegian national health nonprofit focused on dementia, public health and carer support, with research, advocacy, and local association network. Comparable as a Norway-based national health nonprofit with similar financing model (memberships, donations, grants) and partial overlap on carer support.
• Mental Helse: Norwegian user and next-of-kin organization in mental health, providing peer support, helpline services, advocacy and information for those with mental health challenges and their relatives. Comparable as a Norwegian nonprofit combining helpline, courses, and relative-focused content in a health/welfare domain.
• LHL (Landsforeningen for hjerte- og lungesyke): Norwegian patient and relative organization for heart and lung conditions, offering courses, local networks, and information services. Comparable as a Norway-based health nonprofit with a similar multi-channel support, course, and local-network operating model.
• Kreftforeningen (Norwegian Cancer Society): Norwegian national nonprofit providing cancer research funding, patient and family support, and information services. Comparable as a large Norwegian health nonprofit that similarly serves both patients and family carers through helpline-style services and educational content.

Broad incumbents

• Eurocarers: European umbrella network representing informal carer organizations across EU member states. Comparable because it coordinates caregiver policy and research across multiple countries — overlapping with Pårørendesenteret at the European/regulatory level rather than service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Parorende
• LinkedInlinkedin.com/company/p%C3%A5r%C3%B8rendesenteret
• Instagraminstagram.com/parorendesenteret.no
• Xx.com/parorende

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pårørendesenteret