Evia

What Evia does

Evia is a Franklin, Tennessee-based B2B professional services firm that provides technology consulting, revenue cycle management (RCM), and digital adoption services exclusively to mental and behavioral healthcare organizations across the United States. Founded in 2016 by Dr. Tracel M. Lockhart (originally as T. Lock Solutions, later rebranded to Evia), the company targets operational and financial pain points specific to behavioral health providers, including EHR/EMR system inefficiencies, billing inaccuracies, revenue leakage from under-coded services, and CCBHC certification readiness.

The company's offering is organized into six integrated service modules: Revenue Cycle Management, System Administration (centered on third-party EHR/EMR platforms rather than proprietary software), End User Training, Implementation and Project Management Support, CCBHC Consultation and Support, and strategic Consultation Services. Evia's core technology orientation is configuration, integration, and workflow optimization of established EHR/EMR systems, augmented by documented proprietary methodologies such as the founder's "Rescue, Reset, and Re-educate" billing-transition framework and an Asset Recovery program that funds EHR implementations from recovered revenue.

Evia operates a direct, consultation-led go-to-market with quote-based pricing on multi-year contracts and reports that 100% of its clientele is acquired via referral, supplemented by content marketing (blog, LinkedIn) and conference presence at industry events such as NatCon and INVEST. The customer base spans private practices, mid-sized community behavioral health organizations, large healthcare systems, and government behavioral health bodies across multiple U.S. states. The firm employs 11–50 people under a four-person leadership team led by Founder & CEO Dr. Tracel M. Lockhart and has not raised external capital.

Name

Evia

Legal name

Evia

Website

https://eviasolutions.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Evia is a Franklin, Tennessee-based B2B consulting firm providing revenue cycle management, EHR/EMR administration, and CCBHC certification support exclusively to mental and behavioral healthcare organizations across the United States. Founded in 2016, it operates via referral-based, quote-priced multi-year engagements.

Ownership category

akta.pro rank

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Services and Consulting: B2B consulting and professional services model providing Revenue Cycle Management, System Administration, End User Training, Implementation and Project Management Support, and CCBHC Consultation and Support to mental and behavioral health organizations.
2. Revenue Cycle Management Services: Ongoing RCM support including eligibility verification, coding, claims management, payment posting, client billing, and analytics. Services include both one-time recovery and ongoing management.
3. Consultation Services: Strategic guidance including RCM assessments, workflow documentation, operational audits, coding support, compliance consultations, staffing assessments, and growth planning.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Evia provides technology consulting and digital adoption services for mental and behavioral healthcare organizations, delivering a unified suite of operational management solutions. Core offerings include Revenue Cycle Management, EHR/EMR System Administration, End User Training, Implementation and Project Management Support, CCBHC Consultation, and general Consultation Services. The company helps behavioral health providers optimize financial performance, streamline technology adoption, and achieve regulatory compliance.

Product overview

Evia offers a unified suite of operational management solutions for mental and behavioral health organizations, comprising six integrated service modules. Revenue Cycle Management serves as the financial backbone, handling billing, coding, and claims processing. System Administration and End User Training support EHR/EMR optimization and staff proficiency. Implementation and Project Management Support guides technology transitions, while CCBHC Consultation and Support addresses certification requirements. Consultation Services provides strategic advisory across compliance, workflows, and operational efficiency. These services work together to help organizations optimize operations, expand services, and improve financial performance.

Differentiator

Problem solved

Functional benefit

Products and services

• Revenue Cycle Management Comprehensive RCM service that streamlines billing processes from client registration and insurance verification through billing, coding, claims submission, and payment processing to maximize revenue generation. Designed for mental and behavioral health organizations.
• System Administration Service ensuring reliability and efficiency of EHR/EMR systems through system optimization, configuration support and maintenance, customization, and integration with other tools. Targeted at behavioral health organizations needing peak EHR/EMR performance.
• End User Training Training programs to ensure staff are skilled in using EHR/EMR systems, including customized training programs, on-site and remote options, and continuous education. For behavioral health organization staff adopting or optimizing EHR/EMR systems.
• Implementation and Project Management Support Guides technology adoption through project planning, resource coordination, and change management to facilitate smooth transitions to new EHR/EMR or operational systems. For behavioral health organizations undertaking technology implementations.
• CCBHC Consultation and Support Assists organizations in navigating the Comprehensive Community Behavioral Health Clinic (CCBHC) certification process, including program development and operational support for CCBHC standards. For behavioral health organizations pursuing CCBHC designation.
• Consultation Services Strategic advisory service providing RCM assessments, billing workflow documentation, operational audits, coding support, compliance consultations, staffing assessments, and growth planning for behavioral health organizations.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Waystar: Waystar is a leading healthcare revenue cycle management platform that competes with Evia for the same RCM and claims-management budgets at hospital systems and large provider groups. Evia pitches RCM as a service; Waystar sells it as software — they overlap on the buyer (behavioral health CFOs/Rev Cycle leaders) and use case.
• Nordic Consulting Partners: Nordic is a large healthcare IT consulting firm specializing in EHR implementation and optimization, including for community health centers. It competes with Evia on system administration, implementation, and training services across behavioral health and adjacent provider types.
• ContinuumCloud: ContinuumCloud (formerly Valant) is a behavioral health EHR and practice management platform serving private practices and larger providers. It overlaps with Evia where clients evaluate specialty EHRs alongside implementation and optimization services.
• Qualifacts: Qualifacts is a leading EHR software vendor purpose-built for behavioral health and human services organizations. It competes with Evia's System Administration and Implementation services for the same customer spend (EHR selection and post-go-live optimization).
• Availity: Availity is a healthcare information network and revenue cycle platform serving providers and payers. It overlaps with Evia's eligibility, claims submission, and payment posting workflows, addressing many of the same operational pain points across the revenue cycle.
• The Chartis Group: The Chartis Group is a healthcare management consulting firm that provides strategic, operational, and IT advisory to providers and payers. It overlaps with Evia's consultation offerings (RCM assessments, operational audits, compliance, growth planning) at the more strategic end.
• Credible Behavioral Health: Credible is an EHR built specifically for behavioral health providers. It overlaps with Evia's RCM, system administration, and training engagements because clients weighing EHR vendors also weigh implementation and optimization partners.
• AKASA: AKASA provides AI-enabled revenue cycle automation for health systems, addressing the same mid-revenue-cycle workflows (coding, claims status, denials) that Evia's RCM service covers. They compete for the same client wallet where providers weigh outsourced services versus automated technology.

Broad incumbents

• Experian Health: Experian Health is a large, broad-scope healthcare RCM and identity management vendor used by providers of all sizes. It competes for the RCM budget but operates at much greater scale across all of healthcare, not specifically behavioral health.
• Netsmart: Netsmart is a larger, established health and human services technology provider (EHR + analytics + services) serving behavioral health, addiction treatment, and post-acute providers. It competes with Evia at the intersection of EHR administration and outsourced RCM for human services organizations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/eviasolutions
• LinkedInlinkedin.com/company/eviasolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evia