What SupaTechnologies does

SupaTechnologies, legally Epsilon Technologies Pty Ltd and operating under the trade name Epsilon Tech, is an Australian systems integrator that designs, supplies, and installs integrated security and building-automation solutions for new-build property developments. Its portfolio combines intercoms (DNAKE and Urmet), access control (FDi), IP video surveillance (CCTV), smart locks, and home automation products, unified through what the company markets as an Integrated Communications Network. End customers are primarily Australian residential and commercial property developers and the buildings they construct, with flagship references including Darling Square Sydney, Banksia NewQuay Docklands, and One The Waterfront Wentworth Point. The company also serves downstream residential and commercial building occupants through smartphone and tablet apps that divert intercom calls and enable remote access management.

The underlying technology is IP-based rather than purely analog: intercom and access systems run over network infrastructure, surveillance is delivered through IP cameras, and the DNAKE Cloud Intercom offering removes the requirement for on-premise intercom hardware by routing calls to mobile devices. The proposition is less about proprietary silicon or software than about the integration expertise to combine multiple vendor product lines (DNAKE, Urmet, FDi) into a single coherent system for each development, plus the licensed installation and after-sales support that follows.

The business model is B2B and project-based. Revenue is generated from hardware sales of intercoms, access control units, CCTV equipment, and home automation products, layered with professional installation, system integration, and support services. Pricing is bespoke and quoted per project rather than published, and go-to-market relies on direct enterprise engagement with property developers from project planning through installation. Operations span three Australian states via offices in Mascot (NSW), Ormeau (QLD), and Port Melbourne (VIC), each holding the required state-level Master Security Licence. The firm has 11-50 employees and is privately held.

Name

SupaTechnologies

Legal name

Epsilon Technologies Pty Ltd

Website

https://supatechnologies.com.au

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

SupaTechnologies (Epsilon Technologies Pty Ltd, trading as Epsilon Tech) is an Australian systems integrator that supplies and installs integrated intercom, access control, CCTV, and home-automation solutions for new residential and commercial property developments.

Ownership category

akta.pro rank

Headquarters

HQ city

Mascot

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Security Hardware Sales: Sale of intercom systems, access control units, CCTV equipment, and home automation products for residential and commercial developments
2. Installation and Integration Services: Professional installation, system integration, and support services for security and automation systems

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

SupaTechnologies (operating as Epsilon Tech, legal entity Epsilon Technologies Pty Ltd) distributes, integrates, and installs security, intercom, access control, video surveillance, and home/building automation systems for Australian residential and commercial developments. The company combines partner brands (DNAKE, Urmet, FDi) with its own cloud intercom and integrated communications network offerings, delivering end-to-end solutions from consultation through installation and ongoing support under Australian Master Security Licences across NSW, QLD, and VIC.

Product overview

Epsilon Tech (operating as SupaTechnologies) offers a unified security and automation platform comprising multiple interconnected product lines. The core portfolio includes DNAKE and URMET intercom systems (smart building and apartment solutions), FDi Access Control for secure entry management, and Video Surveillance (CCTV/IP security systems). These are complemented by Home Automation products for smart living integration. Cloud-based DNAKE Cloud Intercoms provide a hardware-free multi-apartment solution, while User Apps enable call diversion to smartphones and tablets. Smart Locks and the Integrated Communications Network complete the ecosystem by providing keyless entry and unified system management across residential and commercial developments.

Differentiator

Problem solved

Functional benefit

Products and services

• DNAKE Intercoms Easy and smart intercom solutions for residential and commercial buildings, including smart building and smart apartment capabilities, distributed and installed by SupaTechnologies for Australian developments.
• URMET Intercoms Italian-designed intercom products for residential and commercial projects, offering a range of solutions for various building requirements, distributed and installed by SupaTechnologies.
• FDi Access Control Reliable access control solutions for buildings and businesses, providing secure entry management, distributed and installed by SupaTechnologies as part of integrated security solutions.
• Video Surveillance CCTV and IP security camera systems for monitoring and surveillance of residential and commercial properties, supplied and installed by SupaTechnologies.
• Home Automation Smart home integration and automation products for controlling lighting, climate, security, and other building systems, supplied and integrated by SupaTechnologies for residential and commercial developments.
• DNAKE Cloud Intercoms Cloud-based multi-apartment intercom solution eliminating the need for on-premise hardware while enabling call diversion to mobile devices for residents and managers of multi-apartment developments.
• Smart Locks Electronic locking solutions integrated with access control systems for keyless entry management in residential and commercial buildings.
• Integrated Communications Network Unified communications infrastructure integrating multiple security and communication systems (intercoms, access control, CCTV, automation) into a single network for residential and commercial developments.
• User Apps Mobile applications enabling users to receive and manage intercom calls, and to control building access, on smartphones and tablets as part of the integrated communications solution.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• DNAKEcoreTechnology or IntegrationDNAKE is a featured partner brand for intercom solutions. Epsilon Tech distributes and installs DNAKE intercoms including smart building solutions and cloud intercom products for Australian residential and commercial developments.
• UrmetcoreTechnology or IntegrationUrmet is an Italian-designed intercom brand featured by Epsilon Tech. Products include Italian-designed intercom solutions suitable for various residential and commercial projects, offering quality European design and engineering.
• FDi Access ControlcoreTechnology or IntegrationFDi Access Control is a partner brand providing reliable access solutions for buildings and businesses. Epsilon Tech distributes and installs FDi access control products as part of integrated security solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Inner Range: Australian-headquartered manufacturer and integrator of access control and intruder detection systems. Highly comparable in product categories (access control, integrated security) and serves overlapping commercial and residential developer customers in Australia.
• Ness Corporation: Australian security products and integration business distributing access control, intercom, and surveillance solutions. Directly comparable in business model — value-added distribution and system integration for property developers and commercial end users.

Broad incumbents

• Aiphone: Global Japanese intercom manufacturer with a deep product line in apartment and building intercoms. Competes head-on in the intercom category SupaTechnologies serves and could either partner with or disintermediate Australian integrators like SupaTechnologies.
• Fermax: Spanish intercom and access control manufacturer with strong presence in residential developments globally. Direct category competitor in the intercom segment that is SupaTechnologies' core offering.
• 2N (Axis Communications): IP intercom and access control specialist within the Axis ecosystem. Directly competes in IP-based multi-apartment intercom solutions and is a benchmark for the cloud/connected intercom category that SupaTechnologies is pursuing via DNAKE.
• Comelit Group: Italian intercom and home automation manufacturer with global distribution. Comparable on the intercom + building automation product combination SupaTechnologies packages for Australian developers.
• Honeywell Building Technologies: Global incumbent in building security, access control, video surveillance and automation. A scaled competitor and potential channel partner that competes for the same enterprise developer accounts in Australia and across APAC.
• Hikvision: World's largest video surveillance and CCTV manufacturer. Competes in the CCTV portion of SupaTechnologies' bundle and is increasingly present in IP-based integrated building security deployments.
• Legrand (Bticino): Global building technologies group whose Bticino brand leads in European-designed intercoms and home automation. Overlaps with SupaTechnologies' Urmet-supplied Italian intercom line and broader smart building portfolio.

Emerging players

• Salto Systems: Spanish access control and smart locking specialist with strong presence in residential and commercial buildings. Comparable on the electronic locking and access control layer of SupaTechnologies' integrated platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@Epsilontech-Australia
• LinkedInlinkedin.com/company/supa-tech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SupaTechnologies