What R-Tech Computers does

R-Tech Computers, Inc. is a privately-held, family-owned IT services provider headquartered in Canoga Park, California, founded in 1994 and operating continuously for over 30 years. The company delivers IT support and managed services to small and medium-sized businesses in the Los Angeles metropolitan area, with a secondary customer segment of individual/residential users. Service delivery operates through three primary channels: on-site dispatch, in-shop repair at the Canoga Park location, and remote support via ScreenConnect-based remote desktop access. Revenue is generated primarily from billable professional service hours ($130-$215 per hour depending on delivery mode), recurring managed IT services contracts, and resale of hardware and software, with transactional, pay-as-you-go pricing across all service lines.

The company's product portfolio spans core services (on-site support, in-shop repair, remote support, diagnostics, managed IT) and a set of specialized offerings including data recovery, NVR/security camera installation, Office 365 email migration, Windows 10 image migration (priced at a flat $240), and custom PC building. The technology stack is non-proprietary and relies on industry-standard tools — ScreenConnect for remote access and Microsoft 365 for hosted email — with no disclosed AI/ML capabilities, API platform, or in-house software products. R-Tech's go-to-market motion is sales-led and relationship-driven, leveraging its family-owned positioning, a 30-year local brand, phone-based direct inquiry, and a content marketing blog to attract LA-area customers. The business has no external institutional investors, no parent company, and no evidence of fundraising, acquisitions, or expansion beyond its single LA-area location.

Name

R-Tech Computers

Legal name

R-Tech Computers, Inc.

Website

https://r-tech.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

R-Tech Computers is a family-owned IT services provider in Canoga Park, California, offering on-site, in-shop, and remote IT support plus managed services to small and medium-sized businesses and residential customers across the Los Angeles metro area.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Other Computer Related Services (541519), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Business Desktops (Commercial PCs) (HDACAAAB)

Keywords

• Managed IT services
• Computer repair services
• Remote IT support
• Network management
• Hardware procurement

Headquarters

HQ city

Canoga Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Billable Service Hours: Primary revenue from billable service hours including on-site ($215 first hour), in-shop ($130/hour), and remote support ($53.75 per 15-minute increment). Additional revenue from diagnostic fees ($65) and parts sales.
2. Managed IT Services: Ongoing IT management and support services for SMB customers, providing recurring revenue through long-term client relationships.
3. Hardware and Software Sales: Procurement and resale of computers, networking equipment, and software to business clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

R-Tech Computers is a family-owned managed service provider delivering IT support and computer repair to small and medium-sized businesses in the Los Angeles area. Core offerings center on three delivery modes: on-site service, in-shop repairs at their Canoga Park location, and remote support via ScreenConnect. These are complemented by managed IT services, hardware/software procurement, data recovery, email migration, Windows migration, custom PC building, and security camera services.

Product overview

R-Tech Computers is a family-owned IT services provider offering a comprehensive suite of technology support services for small and medium-sized businesses. The company's service portfolio centers on three primary delivery models: on-site service, in-shop repairs, and remote support (using ScreenConnect software). These core services are complemented by specialized offerings including data recovery from old computers, NVR video export and 4K security camera installation, email migration to Microsoft 365, Windows 10-to-new-PC image migration, and custom PC building. The company also provides managed IT services with 24/7 support capabilities and scalable IT solutions for growing businesses. Pricing varies by service type, with on-site service at $215/hour, in-shop repairs at $130/hour (max $260), remote support at $53.75 per 15 minutes, and diagnostics at $65 (waived with repair).

Differentiator

Problem solved

Functional benefit

Products and services

• On-Site Service

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves1 record

Expansion highlights1 record

Market position

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/rtechcomputerstore
• LinkedInlinkedin.com/company/r-tech-computers-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R-Tech Computers