What Resuelve Tu Deuda does

Resuelve Tu Deuda is a Mexico-headquartered consumer debt-resolution company that negotiates with creditors on behalf of over-indebted individuals to reduce outstanding balances. Its core offering is a personalized debt-restructuring program under which an advisor team designs a custom savings plan with reduced monthly payments and a shorter repayment timeline, while simultaneously negotiating discounts of up to 70% with the client's creditors across bank cards, bank loans, department store cards, automotive credits, SME credits, and financial-company loans. The company targets mass-market individual debtors in Mexico, Colombia, Spain, Italy, Portugal, and Brazil, and serves them through a hybrid inside-sales and self-serve funnel that begins with a free two-step online consultation (Asesoría Gratis).

The technology backbone is a multi-channel client engagement platform comprising a public website (resuelvetudeuda.com), an authenticated client portal ('Mi Espacio Resuelve'), and native mobile applications on iOS, Android, and Huawei AppGallery. The platform supports case onboarding, advisor communication, and ongoing progress tracking, but the underlying workflow remains human-advisor-led rather than automated. The company has built supporting distribution assets including physical branches (Sucursales) in Mexico, SEO-optimized blog content across personal-finance categories, social media presence, BBB accreditation, and a public library of client success stories.

The business model is professional services in nature: revenue is generated through fees on successfully negotiated debt settlements, with pricing individualized based on client circumstances and not publicly disclosed. New-customer acquisition flows through free online consultation, web-form lead capture, and inside-sales follow-up by the advisor team. Adjacent offerings 'La Tasa' and 'Leva Invierte' extend the product line into related consumer-finance categories. Ownership, funding history, and management team information are not disclosed in available sources.

Name

Resuelve Tu Deuda

Legal name

Resuelve Tu Deuda

Website

https://resuelvetudeuda.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Resuelve Tu Deuda is a Mexico-headquartered consumer debt-resolution firm that negotiates with creditors on behalf of over-indebted individuals in Mexico, Colombia, Spain, Italy, Portugal, and Brazil, designing personalized savings plans to achieve up to 70% debt discounts across multiple creditor categories.

Ownership category

akta.pro rank

Product category

Debt Resolution & Credit Repair Services

NAICS

Activities Related to Credit Intermediation (5223)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Balance Transfer & Credit Card Refinance Loans (FSAKAIAA)

Keywords

• Debt resolution services
• Credit repair services
• Debt negotiation
• Consumer debt management
• Creditor negotiation

Headquarters

HQ city

Reforma

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Debt Resolution / Negotiation Services: Resuelve Tu Deuda negotiates with creditors on behalf of clients to reduce their total debt burden. The company charges fees for successfully negotiated debt settlements, likely as a percentage of the debt saved or a fixed service fee.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Resuelve Tu Deuda provides consumer debt resolution and credit repair services, negotiating directly with creditors (banks, department stores, financial companies, automotive lenders, and SMEs) on behalf of individual clients to achieve discounts of up to 70% on outstanding balances. The company designs personalized savings plans with reduced monthly payments and shorter repayment terms, supported by expert advisors throughout the process.

Product overview

Resuelve Tu Deuda operates as a credit repair and debt resolution platform. The core service is a personalized debt negotiation program that studies each client's case, designs a custom savings plan with reduced monthly payments and shorter terms, and negotiates with creditors to achieve discounts of up to 70% on outstanding balances. The product portfolio includes the core debt resolution service, supplemented by the 'Mi Espacio Resuelve' customer portal for account management, a mobile application (iOS/Android/Huawei) for on-the-go access, and a free advisory intake process. Related financial products include 'La Tasa' and 'Leva Invierte' as additional offerings within their financial services ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Programa de Reparación de Crédito (Debt Resolution Program) Core credit repair and debt resolution service that studies each client's case, designs a personalized savings plan with reduced monthly payments and a shorter repayment term, and negotiates directly with creditors to achieve discounts of up to 70% on outstanding balances. Aimed at individuals with multiple unsecured consumer debts across banks, department stores, financial companies, automotive lenders, and SMEs.
• Mi Espacio Resuelve (Client Portal)
• App Móvil Resuelve Tu Deuda
• Asesoría Gratis (Free Advisory)

Quantifiable outcome

• Debt reductions of up to 70% through creditor negotiation
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• BBB (Better Business Bureau)minorOthersResuelve Tu Deuda holds BBB accreditation (rating profile at bbb.org/mx/mex/miguel-hidalgo/perfil/servicios-de-reparacion-de-credito/resuelve-tu-deuda-8888-12110). The BBB accreditation serves as a trust signal for prospective clients in Mexico.

Scale indicators2 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• Money Management International (MMI): US-based nonprofit credit counseling and debt management organization. Provides debt management plans, housing counseling, and education — adjacent incumbent addressing the same consumer need (debt stress) with a different (DMP) approach.
• GreenPath Financial Wellness: US-based nonprofit credit counseling and debt management agency offering debt management plans, credit counseling, and financial education. Broader portfolio than Resuelve Tu Deuda but overlaps on consumer debt resolution.

Regional players

• StepChange Debt Charity: UK-based debt advice charity providing debt management plans, IVAs, and informal settlements. Comparable consumer debt resolution service but geographically focused on the UK and operating as a nonprofit.
• PayPlan (by Community Interest Company): UK-based free debt advice and debt management plan provider. Comparable consumer debt-resolution service but operating under UK regulatory framework (FCA) and serving a single regional market.

Direct peers

• Cura Deuda: Mexico-based debt resolution and credit repair company that negotiates with creditors on behalf of consumers to reduce debt balances. Most direct competitor in the Mexican market, offering a similar savings-plan-plus-negotiation model.
• Beyond Finance: US-based debt settlement company that consolidates and negotiates multiple consumer debts into reduced settlements. Comparable digital-led distribution model and multi-creditor consolidation approach.
• Accredited Debt Relief: US-based debt settlement company negotiating reductions on credit card and unsecured debt. Same contingent-fee model with multi-creditor expertise, comparable to Resuelve Tu Deuda's value proposition.
• Freedom Debt Relief: US-based debt settlement leader serving consumers with multiple unsecured debts. Operates a similar fee-on-settlement model with dedicated savings accounts and creditor negotiation specialists.
• National Debt Relief: US-based debt settlement company that negotiates with creditors to reduce unsecured debt for consumers. Closest US analog in business model (contingent-fee debt settlement with personalized savings plans) and product positioning.

Emerging players

• Consolidación de Deudas (Reparación de Crédito) — regional Mexican players: Emerging Mexican credit repair and debt consolidation specialists offering overlapping but more limited services than Resuelve Tu Deuda. Comparable target customer (indebted Mexican consumers) but typically narrower debt-type coverage and smaller footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ResuelveCO
• Facebookfacebook.com/ResuelveTuDeuda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resuelve Tu Deuda