Medical Services Pacific

What Medical Services Pacific does

Medical Services Pacific (MSP) is a Fiji-based nonprofit organization founded in 2010 that provides free sexual and reproductive health and rights (SRHR), counseling, legal, and child protection services to women, youth, and children across Fiji. It operates three static One Stop Shop clinics in Suva (Central), Lautoka (Western), and Labasa (Northern), combining clinical care, forensic medical examination for sexual assault survivors, counseling, and legal aid under a single integrated service model. MSP also runs mobile clinical outreach to remote and maritime communities, the National Child Helpline #1325 (operated since 2015 as the only nationwide child helpline in Fiji), and an adult counseling hotline for survivors of gender-based violence. The organization serves vulnerable populations including women and adolescent girls, youth and children, and survivors of sexual assault and gender-based violence, with all services provided free of charge.

The underlying technology stack is relatively conventional: point-of-care testing (POCT) for HIV and syphilis delivering results in 15 minutes, mobile clinical outreach via a clinic bus launched in September 2024, a 24/7 telephone helpline, and the Girl Empowered mobile application (iOS and Android) providing offline-accessible SRHR education content. MSP does not deploy proprietary AI/ML systems; its service delivery relies on trained medical, counseling, and legal personnel organized into functional units covering clinical, counseling, legal, monitoring and evaluation, child helpline, logistics, and program support functions.

MSP is funded through a diversified portfolio of international donors and development partners, including Australian Aid, the European Union, UNDP, the UN Trust Fund to End Violence against Women, and the International Planned Parenthood Federation (IPPF), with additional coordination arrangements with UNICEF, UN OCHA, the Fiji Ministry of Health, the Fiji Ministry of Women, Children and Poverty Alleviation, and the Fiji Police Force. The organization is governed by an independent Board of Directors, led by Country Director Dr. Kesaia T Robinson, and operates as an independent nonprofit with no parent company or external equity ownership. No revenue figures are publicly disclosed.

Name

Medical Services Pacific

Legal name

Medical Services Pacific

Website

https://msp.org.fj

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Medical Services Pacific is a Fiji-based nonprofit, founded in 2010, that delivers free reproductive health, counseling, legal, and child protection services to women, youth, and children via three static clinics in Suva, Lautoka, and Labasa, mobile outreach, and the National Child Helpline #1325.

Ownership category

akta.pro rank

Product category

Reproductive and Social Health Services

NAICS

Social Assistance (624), Individual and Family Services (6241), Health Care and Social Assistance (62)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support) (HLALAHAJ), Territorial/Island Health Departments (HLAJAAAE)

Keywords

• Reproductive health services
• Forensic medical examinations
• Social support counseling
• Nonprofit healthcare fiji
• Child helpline services

Headquarters

HQ city

Suva

HQ country

Fiji

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Donor/Funder Revenue: MSP operates as a nonprofit organization funded by international donors, government partnerships, and charitable contributions. Services are provided free of charge to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Medical Services Pacific is a nonprofit organization in Fiji that delivers free clinical and social services, including reproductive health care, forensic medical examinations for survivors of sexual assault, counseling, and a child helpline. Its offerings target women, youth, and children, with services provided directly through its own facilities and helpline channels rather than through a marketplace or technology platform.

Product overview

Medical Services Pacific operates a network of static clinics in Suva, Lautoka, and Labasa combined with mobile outreach services. Their core offering is the One Stop Shop Clinic model providing free comprehensive healthcare for women, youth, and children, including clinical services for survivors of sexual and gender-based violence. The organization also operates the National Child Helpline #1325, provides mobile clinic outreach to remote areas, and maintains the Girl Empowered digital education program available as iPhone and Android apps. Additional services include counseling, legal aid, HIV/STI testing via Point of Care Testing, WASH programs, and disaster relief operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Reproductive Health Services

Named customers3 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core and minor.

• International Planned Parenthood Federation (IPPF)coreStrategic or Co-development PartnerMSP partners with IPPF, a global sexual and reproductive health organization, to strengthen reproductive health services and rights in Fiji and the Pacific region.
• UNDPcoreStrategic or Co-development PartnerUnited Nations Development Programme partnership supporting development programs and humanitarian initiatives.
• Fiji Police ForcecoreStrategic or Co-development PartnerFormal Memorandum of Agreement with Fiji Police Force to provide clinical support and service choices for those impacted by sexual assault and gender violence. Collaboration with Community Police teams and Sexual Offenses Unit.
• Fiji Ministry of HealthcoreStrategic or Co-development PartnerFormal collaboration with Ministry of Health for reproductive health service provision and STI/HIV response.
• Fiji Ministry of Women, Children and Poverty AlleviationcoreStrategic or Co-development PartnerGovernment partnership to tailor information and service packages for women and children at risk.
• UNICEFcoreStrategic or Co-development PartnerPartnership under formal protocols addressing child abuse issues alongside government ministries.
• Rotary InternationalminorStrategic or Co-development PartnerCollaboration during disaster relief operations providing humanitarian support.
• National Disaster Management OfficecoreStrategic or Co-development PartnerGovernment coordination body for disaster response where MSP medical teams can deploy to add capacity to local health responses.
• UN Office for the Coordination of Humanitarian Affairs (OCHA)coreStrategic or Co-development PartnerUN humanitarian coordination body that MSP coordinates with during disaster response.
• World VisionminorStrategic or Co-development PartnerNGO partner in disaster relief and humanitarian response activities.
• Fiji Department of Community PolicecoreStrategic or Co-development PartnerCollaboration with Sexual Offenses Unit officers to facilitate quality service provision to clients impacted by sexual assault.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Marie Stopes International (MSI Reproductive Choices): Global reproductive health nonprofit operating family planning and post-rape care services in developing countries. MSI's Pacific operations share MSP's clinical SRHR focus, free-of-charge delivery model, and target population of women and adolescents.
• Burnet Institute: Australian-based medical research and public health institute that supports Pacific health programs including HIV/STI point-of-care testing. Comparable to MSP in deploying POCT diagnostics and donor-funded public health interventions in the Pacific.
• International Planned Parenthood Federation (IPPF): Global sexual and reproductive health umbrella organization of which MSP is a partner. IPPF provides the macro framework and donor funding for SRHR services that MSP delivers on the ground in Fiji, making them both strategic allies and an indirect institutional peer.
• UNFPA Pacific: United Nations sexual and reproductive health agency operating across the Pacific. UNFPA funds and supports similar SRHR programming targeting women, adolescents, and GBV survivors in Pacific Island countries, making it both a peer and potential funder.

Direct peers

• Family Planning Australia: Regional nonprofit providing sexual and reproductive health services across the Pacific, including in Fiji. It shares MSP's mission of SRHR delivery, family planning, and clinician training in the same geography.
• Fiji Women's Crisis Centre: Fiji-based nonprofit addressing gender-based violence through counseling, advocacy, and crisis support. Operates a similar helpline and survivor-support model to MSP in the same country, with overlapping donor ecosystems.
• ChildFund Fiji: NGO operating child protection, education, and youth-focused programs in Fiji. Comparable to MSP's youth and child helpline services, with shared donor base and target population in the same geography.
• Red Cross Fiji: Fiji's Red Cross society providing disaster response, WASH programs, and humanitarian services. Overlaps with MSP on disaster relief deployment, WASH kits, and community health outreach in remote Fijian communities.

Others

• Pacific Islands Forum: Regional intergovernmental organization that convenes Pacific nations on social policy including GBV and SRHR. While not a direct service provider, it shapes the regional policy and funding environment in which MSP operates.
• International Women's Development Agency (IWDA): Australian feminist organization funding women's rights and SRHR programs across the Pacific. Operates as both a funder peer and a programmatic peer in the regional women/girls empowerment ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/msp.org.fj
• Xx.com/MspFiji
• LinkedInlinkedin.com/company/medical-services-pacific

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Services Pacific