Eye Q Optical

What Eye Q Optical does

Eye Q Optical is a privately held Jamaican optical care provider founded in April 1999 and headquartered in Kingston, Jamaica, operating two retail showrooms (Manor Park and New Kingston) plus an e-commerce storefront at shop.eyeqjamaica.com. The company delivers a vertically integrated optical offering spanning comprehensive eye examinations (including glaucoma and pediatric screening), contact lens fitting and supply, prescription eyewear dispensing, myopia management for children (MiYOSMART), frame repairs, and lens tinting. It serves adult consumers, children and youth, and contact lens wearers across Jamaica, with stated ambition to be the country's number 1 eye care provider.

The technical stack is anchored by in-house lens manufacturing via on-site glazing facilities, digital measurement tooling (iPad- or tower-mounted devices used for over seven years to replace ruler-based lens placement), and a first-in-Jamaica Laserweld laser welding system for premium frame repairs on titanium, stainless steel, aluminium and nickel alloys. The curated brand portfolio includes international designers such as Face à Face, WOOW, Bellinger, Kirk & Kirk, Neesh Eyewear, Blac, Fusion Eyewear and Entourage of 7, alongside specialty Hoya lenses (Sync III anti-fatigue, Hi-Vision Blue Control, Clear-it Anti-fog Cloth). Leadership is clinical-founder-led: CEO and Lead Optometrist Dr. Aron Wohl has 30+ years of optics experience and over 20 years with Eye Q, supported by certified optometrist Dr. Janaé Bartholomew and a promoted Branch Manager.

The business model is direct-to-consumer retail with multiple revenue streams — eye examinations, contact lens fitting and reorders, eyewear sales, frame repairs, lens tinting, and online sales — priced in Jamaican dollars (e.g., JMD $14,950 complete eyewear line, JMD $34,950 frame + progressive lens package). Go-to-market is omnichannel and locally concentrated: two physical branches, an online shop, content marketing and educational blog, social media (Instagram, Twitter, Facebook), email newsletter, community events (Bob Marley Foundation Health Fair, Mission Vision program), and trunk shows with luxury eyewear brands. Direct-billing partnerships with Sagicor, Medecus and Canopy Insurance, plus overseas insurance acceptance (ichip, Vumi, Signa), reduce consumer friction at point of sale. The company is privately held, founder-owned, has no disclosed funding rounds, no parent company, and operates exclusively within Jamaica.

Name

Eye Q Optical

Legal name

Eye Q Optical

Website

https://eyeqjamaica.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Eye Q Optical is a Jamaican optical retailer founded in 1999, providing eye examinations, contact lens fitting, myopia management, prescription eyewear, and in-house lens manufacturing through two Kingston branches and an online shop serving adult and pediatric consumers.

Ownership category

akta.pro rank

Product category

Optical Retail and Eye Care Services

NAICS

Optical Goods Retailers (45613), Offices of Optometrists (62132), Ophthalmic Goods Manufacturing (339115)

SIC

Ophthalmic Goods (3851)

akta.pro primary industry

Optical Dispensing & Eyewear Retail (Glasses/Frames/Lenses) (HLAKAKAL)

akta.pro secondary industries

Comprehensive Eye Exams & Vision Care (HLAKAKAA), Optometry Clinics (Primary Eye Care) (HLAKAKAB), Optical Dispensing & Eyewear Devices (Frames, Lenses, Lens Edging/Finishing Equipment) (HLAHAJAD)

Keywords

• Optical retail
• Eye care services
• Prescription eyewear
• Contact lens fitting
• Frame repair services

Headquarters

HQ city

Kingston

HQ country

Jamaica

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Eye Examinations: Comprehensive eye exams including screening for glaucoma and other diseases, available for both adults and children.
2. Contact Lens Fitting and Sales: Contact lens fitting consultations, with follow-up examinations included in initial consultation fee. Supplies include monthly/two-weekly/daily disposables, toric, progressive, and specialist lenses.
3. Eyewear Sales: Sale of frames and lenses, including progressive lenses, sunglasses, and prescription eyewear.
4. Frame Repairs: Minor repairs (screw replacement, nylor replacement, frame straightening, cleaning) are complimentary; major repairs are charged using laser welding technology.
5. Lens Tinting and Customization: Lens tinting and customization services as part of their optical care offerings.
6. Online Shop: E-commerce platform for purchasing eyewear and contact lenses online.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Eye Q Optical is a Jamaican eye care and eyewear retailer providing comprehensive eye examinations, contact lens fitting, frame dispensing, and prescription eyewear sales through two retail locations in Kingston, Jamaica and an online shop. The company manufactures lenses in-house using digital measurement technology, sells designer frames from international brands, and operates a first-in-Jamaica Laserweld system for precision metal frame repairs. Services cover both adults and children, including specialized myopia management and digital eye strain solutions.

Product overview

Eye Q Optical is a Jamaican eye care and eyewear provider offering a comprehensive one-stop optical experience. The company operates as a retail optical establishment with core services including eye examinations, contact lens fitting, frame repairs, and dispensing. Their product portfolio includes progressive lenses, anti-fatigue lenses (Hoya Sync III), blue light protection coatings (Hoya Hi-Vision Blue Control), contact lenses in various modalities, and fashionable eyewear from international brands. They also offer specialized services like Myopia Management and sports safety glasses, supported by in-house glazing facilities and lens tinting capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Eye Examinations Comprehensive eye examinations for adults and children using a wide variety of tests and procedures, ranging from simple eye charts to complex high-powered lenses, including screening for glaucoma and other eye diseases.
• Contact Lens Fitting Contact lens consultation including slit lamp assessment of the cornea and lids, keratometer measurements for corneal curvature, and personalized lens recommendations based on prescription, expectations, and lifestyle. Follow-up examinations are included in the initial consultation fee.
• Frame Repairs Minor repairs (screw replacement, nylor replacement, frame straightening, and cleaning) provided complimentary. Major repairs use the first-in-Jamaica Laserweld system to precision-weld titanium, stainless steel, aluminium, and nickel alloy frames under a binocular microscope.
• Dispensing Frame dispensing services including advice on lens selection, glazing facilities, lens tinting, and general frame maintenance for both adults and children.
• Progressive Lenses Multifocal lenses providing clear vision at all distances without visible lines, suitable for people with nearsightedness, farsightedness, astigmatism, and presbyopia. Packaged as the Fabulous & Affordable Progressive Lenses combo at $34,950 for frame and progressive lenses.
• Hoya Sync III Anti-Fatigue Lenses Third-generation single vision lenses designed to reduce visual fatigue and eye strain during prolonged near tasks such as screen viewing, reading, or digital device use, featuring a boost zone for eye muscle relaxation.
• Hoya Hi-Vision Blue Control Coating Protective lens coating that reduces blue light emitted by digital screens, providing higher contrast, more relaxed viewing, and alleviation of Digital Eye Strain symptoms.
• Hoya Clear-it Anti-fog Cloth Cloth that keeps lenses fog-free for up to 72 hours with up to 60 applications per cloth, designed to reduce foggy glasses when wearing face masks.
• Myopia Management Specialized myopia control and management program, particularly for children, addressing increasing myopia rates linked to digital device usage and screen exposure, including MiYOSMART treatment.
• Contact Lenses Wide range of contact lenses including monthly and two-weekly disposables, daily disposables, soft, rigid, toric and progressive lenses, specialist lenses for keratoconics, and coloured contact lenses.
• Eyewear Frames Latest frame selections and trendy sunglasses from international designer brands including Face à Face, WOOW, Bellinger, Kirk & Kirk, Neesh Eyewear, Entourage of 7, Blac, and Fusion Eyewear collections.
• Sports & Safety Glasses Impact-resistant polycarbonate sports goggles and protective eyewear for various sports activities including football, tennis, swimming, track and field, baseball, and hockey.

Quantifiable outcome

• Over 25 years of operation since April 1999
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Bob Marley FoundationminorStrategic or Co-development Partner · 15 October 2019Community partnership for health fair participation. Eye Q provided free eye screenings as part of Bob Marley Foundation's Inaugural Health Fair, with support from Mission Vision sponsors.
• SagicorcoreOthersMajor local health insurance provider in Jamaica. Customers holding Sagicor health cards may present them at Eye Q for direct payment towards transactions where eligibility and funds are available.
• MedecuscoreOthersMajor local health insurance provider in Jamaica. Customers holding Medecus health cards may present them at Eye Q for direct payment towards transactions where eligibility and funds are available.
• Canopy InsurancecoreOthersHealth insurance provider accepted at Eye Q Optical. Customers holding Canopy Insurance policies may present health cards for direct payment towards transactions.
• HoyacoreTechnology or IntegrationLens manufacturer partner. Eye Q offers Hoya products including Sync III lenses for digital eye strain, Hi-Vision Blue Control coating for blue light protection, and Clear-it Anti-fog Cloth.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Specsavers: Global optical retail chain operating the same one-stop model of eye examinations, dispensing, contact lens fitting, and in-house glazing. Closest comparable in service mix and pricing-led positioning, though operating at vastly greater scale across multiple geographies.
• Clearly: Online-first eyewear and contact lens retailer. Directly comparable to Eye Q's e-commerce channel for eyewear and contact lenses, though without the physical exam-and-dispensing component.
• Zenni Optical: Online eyewear retailer focused on affordable prescription frames and lenses. Comparable to Eye Q's low-priced Complete Eyewear Line and promotional pricing strategy, but operates purely online without clinical services.
• Warby Parker: DTC eyewear brand combining retail stores, online ordering, and home try-on. Highly comparable to Eye Q's mix of physical retail, fashion-forward frame selection, and an e-commerce shop for eyewear and contact lenses.

Broad incumbents

• Optical Express: International optical retailer offering eye exams, designer frames, contact lenses, and laser eye surgery consultations. Comparable exam-plus-eyewear-plus-specialty-service mix to Eye Q, including clinical service adjacencies such as myopia management.
• For Eyes: Optical chain combining eye examinations with eyewear and contact lens sales across multiple retail locations. Comparable in-store exam-plus-dispensing workflow to Eye Q, with broader geographic footprint and larger purchasing scale.
• LensCrafters: Large incumbent optical retailer offering eye exams, prescription eyewear, contact lenses and in-store lens finishing. Comparable core offering to Eye Q but operates through corporate-owned stores globally rather than as an independent single-market specialist.
• Visionworks: Multi-state US optical chain providing eye exams, frames, lenses, and contact lenses through owned retail locations. Comparable in-store service model with insurance acceptance, though at significantly larger scale than Eye Q.
• Pearle Vision: Established optical retailer offering comprehensive eye exams, prescription eyewear, contact lens fittings, and insurance billing. Directly comparable service model to Eye Q, typically operating through franchised or corporate locations.

Regional players

• Vision Express: UK and Ireland optical retail chain providing eye tests, prescription eyewear, contact lens fitting, and digital measurement technology. Closely comparable service model including in-store digital measuring devices and insurance-driven footfall.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EyeQjamaica
• Facebookfacebook.com/EyeQOptical
• LinkedInlinkedin.com/company/eyeqoptical

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eye Q Optical