Med-Quest

What Med-Quest does

Med-Quest, founded in 2003 and operated under parent company Putnam Technical Group, Inc., provides a cloud-based Electronic Data Capture (EDC) platform for clinical trials. The platform supports multi-channel data collection — participant web portal, outbound IVR, SMS text messaging, and direct integration with wired and Bluetooth CLIA-waived medical devices (blood pressure, blood glucose, EKG) — along with proprietary ePaper Case Report Forms™ that replicate validated paper forms digitally. The system is positioned as fully validated for HIPAA and FDA 21 CFR Part 11 compliance, with operational SMS clinical trial capability since 2007, and includes modules for complex event scheduling, query management, custom report building, and a patent-pending Med-Quest Mobile (Personal Medical Assistant) plus Med-Quest Intelligence backend supporting EMR integration and remote care plan management.

Med-Quest's target customer segments are Contract Research Organizations, major universities and academic medical centers, and world-class hospital systems running clinical trials requiring ePRO and eCOA data collection. The company offers university and non-profit discounts and emphasizes mid-study continuity through form validation preservation.

Commercially, Med-Quest employs a sales-led, direct go-to-market with quote-based, subscription pricing scaled by participant count (tiers from 1–99 to 2,000–10,000+), multi-year contracts, and lead generation via website-based quote and demo request forms. The firm has 1–10 employees, operates from Chapin, SC with a Mahopac, NY mailing address, and reports no external funding, no M&A, and no disclosed leadership changes. Marketing is content-driven through a blog, LinkedIn, Facebook, Twitter (@clinicaledc), and an email newsletter.

Name

Med-Quest

Legal name

Putnam Technical Group, Inc.

Website

https://med-quest.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Med-Quest provides a cloud-based Electronic Data Capture platform for clinical trials, offering multi-channel data collection (web, SMS, IVR, Bluetooth devices), ePRO/eCOA, and HIPAA- and 21 CFR Part 11-validated compliance for CROs, universities, and hospitals.

Ownership category

akta.pro rank

Product category

Clinical Trial Software (Electronic Data Capture)

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Electronic Data Capture (EDC) Platforms (HLACAOAA)

akta.pro secondary industries

Clinical-Grade Vital Signs Monitoring (ECG, SpO2, BP, Temp, Respiration) (HLACAPAI), Care Pathway Automation & Patient Engagement for RPM (Coaching, Messaging, Scheduling) (HLACAPAM)

Keywords

• Electronic data capture
• Clinical trial software
• Patient reported outcomes
• Medical device integration
• Clinical research platform

Headquarters

HQ city

Chapin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Clinical EDC Software Subscription: Subscription-based Electronic Data Capture software services for clinical trials. The company provides software solutions with pricing based on approximate participant numbers (ranging from 1-99 to 2000+ participants) as indicated on their quote request form. Services include platform access, data collection tools, and support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Med-Quest provides a cloud-based Electronic Data Capture (EDC) platform for clinical research, enabling sponsors, CROs, academic medical centers, and hospitals to collect and manage clinical trial data through ePaper Case Report Forms™, SMS, IVR, web portal, and Bluetooth-connected medical devices. The platform supports ePRO/eCOA, automated event scheduling, real-time edit checks, query management, EMR integration, and is fully validated for 21 CFR Part 11 and HIPAA compliance, with patent-pending Med-Quest Mobile and Med-Quest Intelligence extensions for remote patient monitoring.

Product overview

Med-Quest offers a unified Electronic Data Capture (EDC) platform for clinical research with multiple data collection modalities. The core Med-Quest Clinical EDC system integrates with specialized components including ePaper Case Report Forms (electronic forms replicating validated paper forms), SMS Clinical Trials (text message collection), Participant Web Portal (ePRO/eCOA), Outbound IVR (voice response), and Device Integration (Bluetooth medical devices). The platform includes scheduling tools for Complex Clinical Planned Events, Query Management for discrepancy resolution, and Report Building capabilities. Two supporting products—Med-Quest Mobile (patient-side Personal Medical Assistant) and Med-Quest Intelligence (backend analytics and EMR integration system)—extend the platform for remote patient monitoring and tele-health applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Med-Quest Clinical EDC Platform A comprehensive cloud-based Electronic Data Capture platform for clinical research that collects and manages clinical trial data with multiple data entry methods, built-in query management, and complex event scheduling for sponsors, CROs, universities, and hospitals.
• ePaper Case Report Forms (eCRFs) Proprietary digital form technology that replicates paper case report forms with a familiar paper-like interface while offering advanced EDC capabilities including custom forms with data entry constraints and reusable built-in form library across protocols.
• SMS Text Message Clinical Trials Text message-based data collection capability allowing clinical trial participants to respond to questionnaires via SMS on basic mobile devices, with validated 21 CFR Part 11 and HIPAA compliance.
• Med-Quest Mobile (Personal Medical Assistant) A patient-side Personal Medical Assistant (PDA) unit that connects via Bluetooth to physiological measurement devices and a Bluetooth modem for data transmission, providing behavioral reminders, educational content, and two-way communication with the backend system for remote care plan modifications.
• Med-Quest Intelligence A backend data collection and management system that aggregates data from Med-Quest Mobile, generates alerts and reports, integrates with EMR systems, and provides population health trends and analytics for payers.

Quantifiable outcome

• Hundreds of thousands of subjects and millions of data points processed since 2007
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Major UniversitiescoreStrategic or Co-development PartnerMed-Quest partners with several major universities for clinical research operations. The company powers clinical trials at academic institutions and provides specialized EDC solutions tailored to academic research needs. Med-Quest offers discounts to universities and non-profits.
• World-class HospitalscoreStrategic or Co-development PartnerMed-Quest powers clinical trials at world-class hospital systems, providing EDC solutions for patient monitoring, adverse event tracking, and comprehensive data collection. The company's solutions are designed to meet the specific needs of hospital-based clinical research.
• Contract Research Organizations (CROs)coreStrategic or Co-development PartnerMed-Quest partners with multiple CROs for clinical trial data management. The company's scalable solutions support multi-site, multi-national trials from single site to complex international studies.
• IBM World Community GridminorStrategic or Co-development PartnerMed-Quest contributes to IBM's World Community Grid by donating spare CPU time. The grid aims to better understand cancer, AIDS, Ebola, and other diseases through distributed computing research.

Scale indicators5 records

Recent moves2 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/clinicaledc
• Facebookfacebook.com/ClinicalEDC
• LinkedInlinkedin.com/company/3788277

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Med-Quest