What Markant centrum voor mantelzorg does

Markant, centrum voor mantelzorg is a nonprofit support center for informal caregivers (mantelzorgers) operating in Amsterdam, Diemen, and Duivendrecht under the umbrella of parent healthcare organization Cordaan. Founded in its current form in 1995 with operational roots dating to 1977, the organization delivers a coordinated portfolio of free services: volunteer-based in-home respite care (Informele Respijtzorg), palliative terminal care volunteers (VPTZ), overnight respite at the Logeerhuis on Tolstraat opened in 2023, a knowledge center for healthcare professionals (Expertisecentrum Mantelzorgondersteuning Amsterdam), coaching and school outreach programs for young caregivers (En nu jij!, Markant op School), training courses, self-assessment tools, and support groups. All services are provided free of charge without formal indication (referral), reducing access friction for the caregiver population.

The technology base is limited to standard case management and client tracking systems; there is no proprietary platform, no AI/ML capability, and no mobile application. Service delivery runs through direct staff contact (walk-in consultations, home visits, intake matching), trained volunteer placements, training sessions, and a 40+ partner referral network spanning municipalities (Gemeente Amsterdam, Diemen, Ouder-Amstel), Buurtteams Amsterdam, VPTZ Nederland, MantelzorgNL, and healthcare and welfare organizations including Amsta, Amstelring, Arkin, MEE Amstel en Zaan, and Dynamo.

The business model is subsidy-funded rather than transactional: revenue consists of municipal grants from Amsterdam, Diemen, and Ouder-Amstel, subsidies from the Ministry of Health, Welfare and Sport (VWS), and supplementary contributions from Stichting RCOAK and Stichting BMP. Pricing to end users is free, with a complementary earned component through the SBB-approved training pipeline (100+ mbo/hbo interns annually) and a small professional services stream via the Expertisecentrum. The 25-person staff operates under Cordaan's administrative infrastructure while retaining operational independence in service delivery.

Name

Markant centrum voor mantelzorg

Legal name

Markant, centrum voor mantelzorg

Website

https://www.markant.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Markant is a nonprofit center in Amsterdam that provides free respite care, training, palliative terminal care volunteers, and professional education to informal caregivers and healthcare professionals across Amsterdam, Diemen, and Duivendrecht, funded by municipal and national subsidies under parent organization Cordaan.

Ownership category

akta.pro rank

Product category

Informal Caregiver Support Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Hospice Care Coordination & Interdisciplinary Team (IDT) Case Management (HSABAFAJ)

Keywords

• Informal caregiver support
• Volunteer respite care
• Palliative terminal care
• Caregiver training courses
• Young caregiver coaching

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Government Subsidies and Grants: Markant's operations are fully funded through subsidies and grants from municipalities (Gemeente Amsterdam, Gemeente Diemen, Gemeente Ouder-Amstel) and the Ministry of Health, Welfare and Sport (VWS). Services are provided free of charge to caregivers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Markant is a nonprofit center for informal caregivers (mantelzorgers) in Amsterdam, Diemen, and Duivendrecht that provides free, no-referral support including trained-volunteer respite care, palliative terminal care volunteers, an overnight respite house, courses and training, walk-in consultations, a knowledge center for healthcare professionals, and programs for young caregivers. All services are delivered directly by staff and volunteers and are funded by municipal and national government subsidies.

Product overview

Markant is a center for informal caregiving support (mantelzorg) operating as a single integrated service organization rather than a platform. The organization offers a coordinated portfolio of services including volunteer placement for respite care (Informele Respijtzorg), palliative terminal care volunteers (VPTZ), a respite care house (Logeerhuis), an expertise center for caregiver support, coaching programs for young caregivers (En nu jij!), and school-based programs. Supporting these core services are training courses, publications (M-Magazine), newsletters (Mantelzorgnieuws), self-assessment tools (3-minutencheck), emergency planning resources (Mantelzorgboek), and support groups. The organization serves caregivers in Amsterdam, Diemen, and Duivendrecht with all services provided free of charge.

Differentiator

Problem solved

Functional benefit

Products and services

• Informele Respijtzorg (Vrijwilligershulp) Volunteer placement service that matches trained volunteers with informal caregivers to provide temporary relief and time for the caregiver to recharge; free of charge and available across Amsterdam, Diemen, and Duivendrecht.
• VPTZ (Vrijwilligers Palliatieve Terminale Zorg) Specially trained volunteers provide emotional support, companionship, and presence to people in their final life stage and their families in Amsterdam and Diemen.
• Logeerhuis Amsterdam (Tolstraat) Overnight respite care house where care recipients can stay from 1 night to two weeks, enabling their caregivers to take a vacation or time off.
• Expertisecentrum Mantelzorgondersteuning Amsterdam Knowledge center that raises awareness about informal caregiving by gathering and transferring knowledge to healthcare and welfare professionals in Amsterdam.
• En nu jij! Online and live coaching program for young caregivers aged 15-20, providing group training, support, and recognition in Amsterdam.
• Markant op School School-based awareness program including workshops for students, teacher training, and parent sessions to recognize and support young caregivers in secondary schools and MBO institutions.
• Trainingen en Cursussen (Mantelzorg) Training courses and workshops for informal caregivers covering dementia care, caregiver burden, setting boundaries, mindfulness, and work-care balance.
• Inloopspreekuur Diemen Walk-in consultation hours for informal caregivers in Diemen with mantelzorgconsulenten providing information, advice, and support.
• Inloopspreekuur Duivendrecht Walk-in consultation hours for informal caregivers in Duivendrecht with mantelzorgconsulenten providing information and support.
• Professional Products and Services Training, consultation, helpdesk support, forlichtingen, and tools delivered through the Expertisecentrum Mantelzorgondersteuning Amsterdam for healthcare and welfare professionals supporting informal caregivers.

Quantifiable outcome

• All support services are provided free of charge with no referral required
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered core, major and minor.

• Gemeente AmsterdamcoreStrategic or Co-development PartnerPrimary municipal funder and commissioner of informal care support services in Amsterdam. Provides ongoing subsidies for Markant's operations, training programs, and volunteer services.
• Gemeente DiemencoreStrategic or Co-development PartnerMunicipal funder for informal care support services in Diemen, subsidizing local outreach, consultation hours, and caregiver appreciation events.
• Gemeente Ouder-AmstelcoreStrategic or Co-development PartnerMunicipal funder for informal care support services in Ouder-Amstel (Duivendrecht), supporting local caregiver support and recognition programs.
• Ministerie van Volksgezondheid, Welzijn en Sport (VWS)coreStrategic or Co-development PartnerNational government ministry providing subsidies for palliative terminal care volunteer services (VPTZ) and national informal care initiatives.
• Buurtteam AmsterdamcoreStrategic or Co-development PartnerNeighborhood teams established by the municipality as first point of contact for residents with questions about care, welfare, and informal care. Collaborate on caregiver referrals and support coordination.
• CordaancoreStrategic or Co-development PartnerParent healthcare organization under whose umbrella Markant operates. Provides shared office space at Zwanenburgwal and administrative infrastructure including complaints handling.
• VPTZ NederlandmajorStrategic or Co-development PartnerNational association for palliative terminal care volunteers. Markant's VPTZ Amsterdam/Diemen is affiliated with this organization.
• Hogeschool van Amsterdam (HvA)majorStrategic or Co-development PartnerAmsterdam University of Applied Sciences. Collaborates on student internships and potentially on research initiatives related to informal care.
• MantelzorgNLmajorStrategic or Co-development PartnerNational informal caregivers association providing resources, information, and advocacy. Markant aligns with their materials and contributes to national awareness campaigns.
• Hogeschool InhollandminorStrategic or Co-development PartnerUniversity of Applied Sciences offering programs relevant to informal care sector. Collaborates on student internships.
• Stichting Logeerhuizen AmsterdamminorStrategic or Co-development PartnerOrganization managing the Logeerhuis at Tolstraat in Amsterdam De Pijp. Markant was one of the initiators of this overnight care facility that opened in 2023.
• Buur-Thuis De GibraltarminorStrategic or Co-development PartnerCommunity meeting place with playground in Amsterdam-West. Co-initiator of 'Buur-Kracht!' program supporting parents of children with disabilities.
• AmstaminorStrategic or Co-development PartnerHealthcare organization in Amsterdam providing care services. Part of collaborative network for informal caregiver support.
• Amstelring, Mantelzorg & MeerminorStrategic or Co-development PartnerHealthcare organization with dedicated informal care support services in Amsterdam region. Part of partner network.
• ArkinminorStrategic or Co-development PartnerMental health care organization. Collaborates on support for informal caregivers of people with mental health conditions.
• GGD Amsterdam / Veilig ThuismajorStrategic or Co-development PartnerMunicipal health service and child protection organization. Markant works with Veilig Thuis on domestic violence and child abuse protocols.
• MEE Amstel en ZaanminorStrategic or Co-development PartnerOrganization supporting people with disabilities. Collaborates on young caregiver programs including photo exhibition 'Zie je mij?'
• Dynamo AmsterdamminorStrategic or Co-development PartnerWelfare organization in Amsterdam. Co-organizes workshops and relaxation activities for informal caregivers.
• VrijwilligersacademiemajorStrategic or Co-development PartnerVolunteer academy providing basic training for Markant's volunteers. Essential partner for volunteer preparation and development.

Scale indicators4 records

Recent moves13 records

Expansion highlights5 records

Direct peers

• MantelzorgNL: National Dutch association for informal caregivers providing advocacy, information, and policy work; explicitly partnered with Markant and directly comparable as a mantelzorg support organization, though operating nationally rather than regionally.
• Amstelring Mantelzorg & Meer: Amsterdam-based healthcare organization with dedicated informal caregiver support services; named partner of Markant and directly comparable as a regional informal care support provider serving an overlapping geography and population.
• VPTZ Nederland: National association coordinating palliative terminal care volunteer organizations; Markant's VPTZ Amsterdam/Diemen is affiliated with this body, and both deliver volunteer-based palliative support to patients in their final life phase.
• Mezzo: National Dutch association for informal caregiver support, providing advice, training, and advocacy; comparable to Markant in mission and caregiver-support services, but operating nationally with member organizations rather than direct service delivery.

Regional players

• Buurtteam Amsterdam: Municipal neighborhood teams established as the first point of contact for residents on care, welfare, and informal care; Markant collaborates with Buurtteams for referrals, and they overlap in supporting caregivers but serve a broader social domain.

Emerging players

• MEE Amstel en Zaan: Organization supporting people with disabilities in the Amsterdam region; directly comparable as Markant co-runs the 'Zie je mij?' young caregiver photo exhibition with MEE and they overlap on disability-related caregiver support.

Broad incumbents

• Cordaan: Major Amsterdam healthcare organization under whose umbrella Markant operates; provides administrative infrastructure and shared services and is comparable as a broad healthcare provider whose services include components of informal caregiver support.

Others

• Hogeschool van Amsterdam (HvA): Amsterdam University of Applied Sciences collaborating with Markant on internships and informal care research; comparable as an adjacent educational partner and potential source of evidence-based program development.
• Stichting Logeerhuizen Amsterdam: Foundation managing the Logeerhuis at Tolstraat, of which Markant was a co-initiator in 2023; comparable as an adjacent overnight care provider that overlaps operationally with Markant's respite care services.
• Vrijwilligersacademie Amsterdam: Volunteer training academy that prepares Markant's volunteers; comparable as an enabling organization supporting Markant's volunteer-dependent service delivery model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/markant-centrum-voor-mantelzorg

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Markant centrum voor mantelzorg