VAGO

What VAGO does

VAGO is a French private B2G service provider that manages reception areas for Gens du Voyage (traveling/itinerant people) on behalf of EPCI (Établissements Publics de Coopération Intercommunale), the public intermunicipal authorities legally obligated under the Loi Besson to provide such facilities. Founded in 2006 by Gilles Delaygue within Groupe New Deal Concept and headquartered in La Teste-de-Buch, France, the company operates 180 specialized collaborators across 6 regional agencies and serves 86+ EPCI clients nationwide, managing 172 Aires Permanentes d'Accueil (APA), 40 Aires de Grand Passage (AGP), Terrains Familiaux Locatifs (TFL), and Habitat Adapté sites covering 4,399 caravan places.

The company's core offerings are organized into four accommodation product types (APA, AGP, TFL, Habitat Adapté) and six service modules: Gestion Locative (rental management), Propreté (cleaning), Entretien Espaces Verts (green space maintenance), Maintenance Technique (technical maintenance), Médiation (three-tier social mediation), and Gestion des Stationnements Illicites (illegal parking management). The proprietary VAGOGESTION web-based platform underpins operations, enabling daily activity planning, task validation, cash management, and automated weekly/monthly report generation shared with client municipalities.

VAGO's business model is built on recurring managed services contracts with French public-sector clients, with quote-based pricing negotiated directly with EPCI decision-makers through an enterprise field sales motion. Revenue streams are diversified across multiple contract types and geographies but concentrated in a single regulatory vertical. The company holds ISO 9001:2015 quality management certification (renewed/confirmed in 2025) and benefits from its position within Groupe New Deal Concept, which provides complementary capabilities in telemanagement, building technical management, energy efficiency, and consulting for local authorities.

Name

VAGO

Legal name

VAGO

Website

https://vagogestion.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

VAGO is a French B2G service provider managing reception areas for Gens du Voyage on behalf of 86+ EPCI public intermunicipal authorities. It delivers operational management, cleaning, maintenance, and social mediation across 172 permanent and 40 seasonal sites, supported by its VAGOGESTION software and 6 regional agencies.

Ownership category

akta.pro rank

Headquarters

HQ city

La Teste-de-buch

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Municipal Service Contracts: VAGO generates revenue through service contracts with EPCI (public intermunicipal cooperation establishments) for the management of reception areas for Gens du Voyage. Revenue is recurring based on contractual arrangements covering operational management of Aires Permanentes d'Accueil (APA), Aires de Grand Passage (AGP), Terrains Familiaux Locatifs (TFL), and adapted housing. The company also provides consulting services through VAGO Services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

VAGO is a French B2G service provider that operates and maintains reception areas for Gens du Voyage on behalf of EPCI (Établissements Publics de Coopération Intercommunale). Its integrated offering bundles four reception-area types (Aires Permanentes d'Accueil, Aires de Grand Passage, Terrains Familiaux Locatifs, Habitat Adapté) with on-site service modules (rental administration, cleaning, green space upkeep, technical maintenance, multi-level social mediation, and illegal parking management). The proprietary VAGOGESTION software platform provides activity planning, cash handling, task validation, incident reporting and automated client reporting across all managed sites.

Product overview

VAGO operates as a service company managing welcome areas for Gens du Voyage (itinerant/traveling people) across France, offering both physical accommodation products and operational service modules. The core offering consists of four accommodation types: Aires Permanentes d'Accueil (APA) for permanent stays, Aires de Grand Passage (AGP) for temporary seasonal passage, Terrains Familiaux Locatifs (TFL) for family terrains, and Habitat Adapté for adapted housing. These physical products are supported by six service modules: Gestion Locative (rental management), Propreté (cleaning), Entretien Espaces Verts (green space maintenance), Maintenance Technique (technical maintenance), Médiation (mediation/conflict resolution), and Gestion des Stationnements Illicites (illegal parking management). The proprietary VAGOGESTION software platform serves as the operational backbone, enabling activity planning, task validation, cash management, and automated reporting across all managed areas.

Differentiator

Problem solved

Functional benefit

Brands

• VAGOGESTION: Proprietary software platform for managing reception areas, including daily activity planning, task validation, cash management, and automatic report generation

Products and services

• Aires Permanentes d'Accueil (APA) Operational management of permanent welcome areas compliant with the Besson Law, accommodating stays of 5 to 9 months for 15 to 50 persons, with parking spaces, sanitary blocks, water and electricity connections, on behalf of French EPCIs.
• Aires de Grand Passage (AGP) Seasonal operational management of grand-passage areas open from May 1 to October 31, temporarily accommodating up to 200 traveling caravans with parking, water and electricity, and waste collection facilities, including coordination with prefectures and law enforcement.
• Terrains Familiaux Locatifs (TFL) Operational management of family rental terrains offering extended accommodation on plots of 800 to 1,500 m², with parking spaces, sanitary blocks, water and electricity, play areas and common spaces.
• Habitat Adapté Operational management of adapted housing combining permanent settlement with nomadic lifestyle, featuring hard construction with living spaces, sanitation and laundry facilities accommodating 1 to 3 caravans per unit.
• VAGOGESTION Software Platform Proprietary web-based management platform used by VAGO agents to record daily activities, manage cash registers, plan daily operations, validate completed tasks, generate weekly and monthly reports, and create incident reports shared with client municipalities.
• Gestion des Stationnements Illicites (Illegal Parking Management) Standalone regulatory service for managing illegal parking of traveling vehicles, including observation reports, warning letters, formal notices and legal intervention under Article 322-4-1 of the French penal code.

Quantifiable outcome

• Successfully managed the arrival of 700+ caravans at Saint Marcel AGP site during a complex multi-day operation.
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• VeoliasupportingOthers · 23 September 2024VAGO collaborates with Veolia for waste management services at AGP Saint Marcel, where Veolia provided bin management and waste collection support as part of the site's cleanliness operations during the 700-caravan mission. This is an operational partnership for environmental services rather than a strategic or technology integration.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Spie Facilities: Subsidiary of Spie SA providing multi-technical facility maintenance, energy efficiency, and building services to public and private clients across France. Comparable to VAGO because its multi-technical maintenance offering overlaps with VAGO's Maintenance Technique module.
• Derichebourg Propreté et Services: French facility services and environmental services provider with significant cleaning, green space, and waste management operations. Comparable to VAGO because its service modules — particularly propreté, espaces verts, and waste management — directly overlap with VAGO's bundled offering.
• Vinci Facilities: French building and facility management arm of Vinci, offering multi-technical maintenance and energy services to public and commercial clients. Comparable to VAGO because it competes for outsourced public-sector maintenance contracts and offers the same technical maintenance modules.
• Sodexo (France): Global facility management and on-site services leader with significant French public-sector operations. Comparable to VAGO because Sodexo competes for outsourced municipal and public-sector facility management contracts, but operates across many segments well beyond VAGO's niche.
• Elior Group: French-listed contract services group with facility management and cleaning operations alongside its core catering business. Comparable to VAGO because its facility services division competes in outsourced cleaning and building services for French institutions.
• ISS A/S: Global facility services company with substantial French presence in cleaning, property, and support services. Comparable to VAGO because it bundles many of the same operational modules (cleaning, maintenance, grounds) that VAGO delivers, though ISS serves a much broader set of verticals.

Direct peers

• ONET: French facility services group providing cleaning, maintenance, security, and reception services across public and private sectors. Comparable to VAGO because its service portfolio mirrors the operational modules VAGO delivers to EPCIs, including cleaning, technical maintenance, and waste management.
• GSF Propreté et Services: Major French facility services company specializing in cleaning, green space maintenance, and associated building services. Highly comparable to VAGO because its core service modules (propreté, espaces verts, multi-technical maintenance) overlap directly with VAGO's reception-area service bundles.
• Atalian: One of France's largest independent facility services groups, providing cleaning, maintenance, and security services to public and private clients. Comparable to VAGO because it operates across the same B2B/B2G facility services stack that VAGO bundles for EPCIs, though Atalian serves a much broader customer base.

Others

• Veolia (Environmental Services): Global environmental services group that already partners with VAGO on waste management at AGP Saint Marcel. Relevant adjacent peer because it represents both a partner and a potential vertical integrator of waste and environmental services that VAGO currently sub-contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vago-gestion

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VAGO