M2 Group
- Company typePrivate
- Founded1999
- HeadquartersMelbourne, Australia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
M2 Group firmographics
Firmographics- Name
- M2 Group
- Legal name
- Vocus Group
- Website
- http://m2.com.au
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
M2 Group industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (51741)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Enterprise & B2B Mobile Network Operators (HDAIAAAB), Satellite IoT & Machine-to-Machine (M2M) Connectivity (LPWAN over Satellite) (HDAIAJAF), Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Where M2 Group is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
M2 Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Business Internet Services: Recurring subscription revenue from business internet services including Fast Fibre (dedicated symmetric business internet), Business nbn plans, and nbn Enterprise Ethernet. Plans offered on subscription basis with monthly billing.
- Mobile SIM Services: SIM-only mobile plans for businesses with predictable pricing. Revenue from voice and data plans, data-only options, and 4G backup services.
- Unified Communications: Cloud business phone systems (BizPhone) replacing traditional PBX with VoIP calling, and unified collaboration platforms (Vocus Collaborate powered by Zoom) combining voice, video, and messaging.
- Secure Networking Services: Managed security services including Corporate Firewall, DDoS Detect & Protect, and security solutions from Fortinet and Netskope partners.
- Wholesale Connectivity: Carrier-grade fibre infrastructure, data centre connections, domestic and international network connectivity, and voice services sold to other carriers and service providers.
- Satellite Services: Vocus Satellite services utilizing Starlink for high-speed, low-latency internet connectivity across Australia with managed support and installation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Fast Fibre - Enterprise-grade dedicated internet |
| Subscription | Monthly | Business Mobile SIM |
| Subscription | Monthly | Business nbn Internet |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
M2 Group product offering
Product offeringCore offering
M2 Group (operating as Vocus Group) is an Australian telecommunications provider delivering business internet, unified communications, secure networking, mobile, satellite, hybrid cloud, and wholesale carrier services. The company operates a 51,000 km fibre network backbone connecting nearly 20,000 buildings across Australia and serves business, enterprise, government, and wholesale customers in Australia, New Zealand, and Asia Pacific.
Product overview
Vocus operates as a comprehensive telecommunications and network infrastructure provider offering a platform-plus-services architecture. The portfolio spans business internet (Fast Fibre, Business nbn® Internet, nbn® Enterprise Ethernet), unified communications (BizPhone, Vocus Collaborate powered by Zoom), security solutions (Corporate Firewall, DDoS Detect & Protect, Security Controls with Fortinet/Netskope), satellite connectivity (Vocus Satellite - Starlink), mobile (Mobile SIM, Wholesale Mobile), hybrid cloud, data networks, and wholesale APIs. The company connects businesses across 51,000 km of network backbone including fibre, submarine cable, and satellite infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- Commander: Business telecommunications and internet services brand
- BizPhone
- Vocus Collaborate
- Vocus Satellite - Starlink
Products and services
- Fast Fibre Symmetric, dedicated business internet delivered over the Vocus high-performance fibre network, connecting nearly 20,000 buildings across Australia; for Australian businesses requiring enterprise-grade dedicated internet.
- Business nbn Internet Affordable, unlimited business nbn plans connecting businesses in days, with static IP and no lock-in contract options; for Australian SMBs.
- nbn Enterprise Ethernet Dedicated bandwidth delivering enterprise-grade fibre connectivity in more locations across Australia; for enterprise customers.
- Vocus Satellite - Starlink High-speed, low-latency internet connectivity across Australia using Starlink with managed support and installation, including Vocus IP-WAN over Starlink Ethernet Access; for businesses needing connectivity in remote or regional locations.
- BizPhone Cloud business phone system replacing traditional PBX with flexible VoIP calling and predictable costs; for Australian SMBs.
- Vocus Collaborate (Powered by Zoom) Unified collaboration platform combining voice, video, messaging, and AI-powered collaboration powered by Zoom technology; for businesses of all sizes.
- Corporate Firewall Fully-managed firewall designed to protect growing businesses from cyber threats without enterprise complexity; for SMB and mid-market customers.
- DDoS Detect and Protect Early detection, expert monitoring, and real-time mitigation service to keep critical internet services online during DDoS attacks; for enterprise customers.
- Mobile SIM Scalable SIM-only mobile plans for Australian businesses with flexible voice and data options, 4G backup, and no lock-in contracts; for SMB through enterprise customers.
- Hybrid Cloud and Backup Scalable hybrid cloud solutions tailored to business outcomes, designed, built, and managed by Vocus experts; for enterprise customers.
- Data Networks Private, carrier-grade connectivity designed to support mission-critical operations across distributed organisations; for enterprise customers.
- Wholesale APIs Next-Gen APIs for wholesale customers to programmatically transform network operations by integrating Vocus network services into their own systems; for carrier and service provider wholesale customers.
- Wholesale Mobile 4G voice, data, and backup solutions over the Optus network for wholesale partners offering more choice, value, and control; for carrier wholesale customers.
- Voice Services (Wholesale) High-quality voice and collaboration solutions with flexible pricing models and a single portal for end-to-end customer management; for carrier and service provider wholesale customers.
- International Networks International network reach and resiliency connecting throughout Australia, New Zealand, Asia, and beyond; for wholesale carrier customers.
- Security Controls Advanced security solutions combining Fortinet and Netskope technology to detect threats in real time, uncover vulnerabilities, and strengthen cyber defence; for enterprise customers.
Quantifiable outcome
- 270+ sites connected
- +2 more outcomes
Companies that use M2 Group
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
M2 Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
M2 Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- StarlinkcoreVocus offers Vocus Satellite services powered by Starlink, providing high-speed, low-latency internet connectivity across Australia with managed support and installation. This includes Vocus IP-WAN over Starlink Ethernet Access enabling secure, low-latency satellite connectivity extending private network capabilities.
- ZoomcoreVocus Collaborate is powered by Zoom, combining voice, video, messaging, and AI-powered collaboration in a unified platform for businesses.
- OptuscoreVocus Wholesale Mobile provides 4G voice, data, and backup solutions over the Optus network, offering flexibility, value, and control for wholesale customers designing mobile solutions.
- FortinetcoreAdvanced security solutions from Fortinet provided as part of Vocus Security Controls offering, detecting threats in real time and strengthening cyber defence for enterprise customers.
- NetskopecoreAdvanced security solutions from Netskope included in Vocus Security Controls offering to detect threats in real time, uncover vulnerabilities, and strengthen cyber defence.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
M2 Group competitors and assessment
Company assessmentBroad incumbents
- Telstra: Australia's largest telecom incumbent, providing fixed, mobile, and enterprise network services nationwide. Overlaps Vocus across enterprise connectivity, wholesale, and government, but at vastly greater scale and across consumer segments Vocus does not serve.
- Optus: Singtel-owned Australian carrier offering mobile, fixed, and enterprise services. Direct overlap with Vocus in wholesale mobile (Vocus uses Optus's network) and enterprise, but Optus competes at much larger scale and across consumer.
- NBN Co: Australia's wholesale broadband provider operating the National Broadband Network. Vocus's Business nbn and Enterprise Ethernet products are sold on top of NBN Co's infrastructure, making NBN Co both a critical supplier and an indirect competitor in wholesale fibre.
Direct peers
- Macquarie Telecom: Australian B2B-focused telco providing data, voice, mobile, and managed services to enterprise and government customers. Closely comparable to Vocus in customer focus (mid-market, enterprise, government), product mix, and go-to-market motion.
- Superloop: Australian telco owning fibre infrastructure and providing internet, voice, and managed connectivity to consumers, SMB, and wholesale. Highly comparable to Vocus across infrastructure ownership, wholesale carrier services, and SMB connectivity.
- Aussie Broadband: Australian ISP focused on residential, business, and wholesale broadband with strong reputation in customer service. Comparable to Vocus's SMB and Business nbn segment, and increasingly competing for enterprise voice and mobile.
- Chorus New Zealand: NZ wholesale fibre infrastructure operator providing layer-1 and layer-2 services to retailers and carriers. Closely comparable to Vocus's wholesale fibre and infrastructure business, although focused on the New Zealand market.
- Pivotel Satellite: Australian satellite communications provider serving remote-area consumers, mining, maritime, and government customers. Directly comparable to Vocus Satellite-Starlink services for remote industry and regional connectivity use cases.
Regional players
- Spark New Zealand: New Zealand's largest telco providing mobile, broadband, and enterprise services. Comparable product mix and customer segments to Vocus but operating in a different geography; both serve enterprise and wholesale customers across Australasia.
Emerging players
- MyRepublic Australia: Challenger Australian ISP providing nbn and fibre services to residential and small business customers. Comparable to Vocus's SMB broadband offering but at much smaller scale and without enterprise or infrastructure depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
M2 Group social profiles
Digital presenceM2 Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
M2 Group leadership team
Management profileNumber of profiles
M2 Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
M2 Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
M2 Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about M2 Group
What does M2 Group do?
M2 Group (operating as Vocus Group) is an Australian telecommunications provider delivering business internet, unified communications, secure networking, mobile, satellite, hybrid cloud, and wholesale carrier services. The company operates a 51,000 km fibre network backbone connecting nearly 20,000 buildings across Australia and serves business, enterprise, government, and wholesale customers in Australia, New Zealand, and Asia Pacific.
Is M2 Group a public or private company?
M2 Group is a private company. It is classified as unknown and is currently operating.
When was M2 Group founded?
M2 Group was founded in 1999. It employs 501 to 1,000 people.
Where is M2 Group based?
M2 Group is headquartered in Melbourne, Australia, in the Oceania region.
How does M2 Group make money?
Six revenue lines are on record. Business Internet Services are the primary driver. The others are mobile SIM Services, unified Communications, secure Networking Services, wholesale Connectivity and satellite Services.
Who are M2 Group's main competitors?
Broad incumbents on record are Telstra, Optus and NBN Co. Direct peers are Macquarie Telecom, Superloop, Aussie Broadband, Chorus New Zealand and Pivotel Satellite. Spark New Zealand is listed as a regional player. MyRepublic Australia is listed as an emerging player.
Does M2 Group have an API?
Yes. Vocus offers Next-Gen APIs for Wholesale customers, providing programmatic access to transform network operations. The APIs enable wholesale customers to integrate Vocus network services into their own systems and workflows.
What industry is M2 Group in?
M2 Group's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAAAB, Enterprise & B2B Mobile Network Operators. Its NAICS code is 51711 and its SIC code is 4813.