M2 Group

Name

M2 Group

Legal name

Vocus Group

Website

http://m2.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (51741)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Enterprise & B2B Mobile Network Operators (HDAIAAAB), Satellite IoT & Machine-to-Machine (M2M) Connectivity (LPWAN over Satellite) (HDAIAJAF), Voice Calling (VoIP) Apps (BPAMACAC)

Keywords

• Business internet
• Network infrastructure
• Unified communications
• Wholesale connectivity
• Secure networking

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Business Internet Services: Recurring subscription revenue from business internet services including Fast Fibre (dedicated symmetric business internet), Business nbn plans, and nbn Enterprise Ethernet. Plans offered on subscription basis with monthly billing.
2. Mobile SIM Services: SIM-only mobile plans for businesses with predictable pricing. Revenue from voice and data plans, data-only options, and 4G backup services.
3. Unified Communications: Cloud business phone systems (BizPhone) replacing traditional PBX with VoIP calling, and unified collaboration platforms (Vocus Collaborate powered by Zoom) combining voice, video, and messaging.
4. Secure Networking Services: Managed security services including Corporate Firewall, DDoS Detect & Protect, and security solutions from Fortinet and Netskope partners.
5. Wholesale Connectivity: Carrier-grade fibre infrastructure, data centre connections, domestic and international network connectivity, and voice services sold to other carriers and service providers.
6. Satellite Services: Vocus Satellite services utilizing Starlink for high-speed, low-latency internet connectivity across Australia with managed support and installation.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

M2 Group (operating as Vocus Group) is an Australian telecommunications provider delivering business internet, unified communications, secure networking, mobile, satellite, hybrid cloud, and wholesale carrier services. The company operates a 51,000 km fibre network backbone connecting nearly 20,000 buildings across Australia and serves business, enterprise, government, and wholesale customers in Australia, New Zealand, and Asia Pacific.

Product overview

Vocus operates as a comprehensive telecommunications and network infrastructure provider offering a platform-plus-services architecture. The portfolio spans business internet (Fast Fibre, Business nbn® Internet, nbn® Enterprise Ethernet), unified communications (BizPhone, Vocus Collaborate powered by Zoom), security solutions (Corporate Firewall, DDoS Detect & Protect, Security Controls with Fortinet/Netskope), satellite connectivity (Vocus Satellite - Starlink), mobile (Mobile SIM, Wholesale Mobile), hybrid cloud, data networks, and wholesale APIs. The company connects businesses across 51,000 km of network backbone including fibre, submarine cable, and satellite infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Commander: Business telecommunications and internet services brand
• BizPhone
• Vocus Collaborate
• Vocus Satellite - Starlink

Products and services

• Fast Fibre Symmetric, dedicated business internet delivered over the Vocus high-performance fibre network, connecting nearly 20,000 buildings across Australia; for Australian businesses requiring enterprise-grade dedicated internet.
• Business nbn Internet Affordable, unlimited business nbn plans connecting businesses in days, with static IP and no lock-in contract options; for Australian SMBs.
• nbn Enterprise Ethernet Dedicated bandwidth delivering enterprise-grade fibre connectivity in more locations across Australia; for enterprise customers.
• Vocus Satellite - Starlink High-speed, low-latency internet connectivity across Australia using Starlink with managed support and installation, including Vocus IP-WAN over Starlink Ethernet Access; for businesses needing connectivity in remote or regional locations.
• BizPhone Cloud business phone system replacing traditional PBX with flexible VoIP calling and predictable costs; for Australian SMBs.
• Vocus Collaborate (Powered by Zoom) Unified collaboration platform combining voice, video, messaging, and AI-powered collaboration powered by Zoom technology; for businesses of all sizes.
• Corporate Firewall Fully-managed firewall designed to protect growing businesses from cyber threats without enterprise complexity; for SMB and mid-market customers.
• DDoS Detect and Protect Early detection, expert monitoring, and real-time mitigation service to keep critical internet services online during DDoS attacks; for enterprise customers.
• Mobile SIM Scalable SIM-only mobile plans for Australian businesses with flexible voice and data options, 4G backup, and no lock-in contracts; for SMB through enterprise customers.
• Hybrid Cloud and Backup Scalable hybrid cloud solutions tailored to business outcomes, designed, built, and managed by Vocus experts; for enterprise customers.
• Data Networks Private, carrier-grade connectivity designed to support mission-critical operations across distributed organisations; for enterprise customers.
• Wholesale APIs Next-Gen APIs for wholesale customers to programmatically transform network operations by integrating Vocus network services into their own systems; for carrier and service provider wholesale customers.
• Wholesale Mobile 4G voice, data, and backup solutions over the Optus network for wholesale partners offering more choice, value, and control; for carrier wholesale customers.
• Voice Services (Wholesale) High-quality voice and collaboration solutions with flexible pricing models and a single portal for end-to-end customer management; for carrier and service provider wholesale customers.
• International Networks International network reach and resiliency connecting throughout Australia, New Zealand, Asia, and beyond; for wholesale carrier customers.
• Security Controls Advanced security solutions combining Fortinet and Netskope technology to detect threats in real time, uncover vulnerabilities, and strengthen cyber defence; for enterprise customers.

Quantifiable outcome

• 270+ sites connected
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• StarlinkcoreTechnology or IntegrationVocus offers Vocus Satellite services powered by Starlink, providing high-speed, low-latency internet connectivity across Australia with managed support and installation. This includes Vocus IP-WAN over Starlink Ethernet Access enabling secure, low-latency satellite connectivity extending private network capabilities.
• ZoomcoreTechnology or IntegrationVocus Collaborate is powered by Zoom, combining voice, video, messaging, and AI-powered collaboration in a unified platform for businesses.
• OptuscoreTechnology or IntegrationVocus Wholesale Mobile provides 4G voice, data, and backup solutions over the Optus network, offering flexibility, value, and control for wholesale customers designing mobile solutions.
• FortinetcoreTechnology or IntegrationAdvanced security solutions from Fortinet provided as part of Vocus Security Controls offering, detecting threats in real time and strengthening cyber defence for enterprise customers.
• NetskopecoreTechnology or IntegrationAdvanced security solutions from Netskope included in Vocus Security Controls offering to detect threats in real time, uncover vulnerabilities, and strengthen cyber defence.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Telstra: Australia's largest telecom incumbent, providing fixed, mobile, and enterprise network services nationwide. Overlaps Vocus across enterprise connectivity, wholesale, and government, but at vastly greater scale and across consumer segments Vocus does not serve.
• Optus: Singtel-owned Australian carrier offering mobile, fixed, and enterprise services. Direct overlap with Vocus in wholesale mobile (Vocus uses Optus's network) and enterprise, but Optus competes at much larger scale and across consumer.
• NBN Co: Australia's wholesale broadband provider operating the National Broadband Network. Vocus's Business nbn and Enterprise Ethernet products are sold on top of NBN Co's infrastructure, making NBN Co both a critical supplier and an indirect competitor in wholesale fibre.

Direct peers

• Macquarie Telecom: Australian B2B-focused telco providing data, voice, mobile, and managed services to enterprise and government customers. Closely comparable to Vocus in customer focus (mid-market, enterprise, government), product mix, and go-to-market motion.
• Superloop: Australian telco owning fibre infrastructure and providing internet, voice, and managed connectivity to consumers, SMB, and wholesale. Highly comparable to Vocus across infrastructure ownership, wholesale carrier services, and SMB connectivity.
• Aussie Broadband: Australian ISP focused on residential, business, and wholesale broadband with strong reputation in customer service. Comparable to Vocus's SMB and Business nbn segment, and increasingly competing for enterprise voice and mobile.
• Chorus New Zealand: NZ wholesale fibre infrastructure operator providing layer-1 and layer-2 services to retailers and carriers. Closely comparable to Vocus's wholesale fibre and infrastructure business, although focused on the New Zealand market.
• Pivotel Satellite: Australian satellite communications provider serving remote-area consumers, mining, maritime, and government customers. Directly comparable to Vocus Satellite-Starlink services for remote industry and regional connectivity use cases.

Regional players

• Spark New Zealand: New Zealand's largest telco providing mobile, broadband, and enterprise services. Comparable product mix and customer segments to Vocus but operating in a different geography; both serve enterprise and wholesale customers across Australasia.

Emerging players

• MyRepublic Australia: Challenger Australian ISP providing nbn and fibre services to residential and small business customers. Comparable to Vocus's SMB broadband offering but at much smaller scale and without enterprise or infrastructure depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/VocusAu
• Facebookfacebook.com/VocusAustralia
• LinkedInlinkedin.com/company/m2-telecommunications-group-ltd
• Instagraminstagram.com/vocuscomms
• Xx.com/m2groupltd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M2 Group