Lloyd Technologies

What Lloyd Technologies does

Lloyd Technologies is a privately held IT services company founded in 1996 and headquartered in New Jersey, serving small businesses (clients with 50 users or less) in the New Jersey and New York City metro area. The company delivers three core service lines: (1) Technical Support & Helpdesk, providing remote technical support and 24x7 system monitoring across Microsoft server and desktop platforms and third-party business software; (2) Hosted Exchange, Office 365, and CRM, delivered through a partnership with Microsoft's largest Office 365 provider; and (3) Voice Over IP (VoIP) Solutions, offering unified communications, team collaboration, contact/call center features, and real-time analytics via an online dashboard. The technology stack is Microsoft-centric and SaaS-resell rather than proprietary, with no disclosed AI/ML capabilities, proprietary platform, or software product.

The business operates a sales-led, relationship-driven go-to-market model: services are sold directly to local SMBs via phone-based outreach and inbound inquiries through lloydtech.com, with no public pricing and quote-based contracts. Revenue mechanics combine recurring managed IT service subscriptions, monthly helpdesk and monitoring contracts, and professional services revenue from VoIP design, implementation, and training. Cloud and CRM services generate revenue through service fees and markup on Microsoft platform subscriptions rather than direct licensing. The customer base is segmented horizontally across small businesses rather than by industry vertical, and the company has no disclosed institutional investors, parent company, or external funding.

With a stated headcount of 1-10 employees and a static 28-year operating footprint in a single metro market, Lloyd Technologies is structured as a small, cash-flow-funded regional managed services provider rather than a scaling platform. There are no observed signals of external capital deployment, geographic expansion, M&A activity, or product diversification beyond the original three-service mix. No named customers, revenue disclosures, certifications, patents, or regulatory actions are present in the source material, leaving financial scale and growth rate inferable only through proxies such as headcount and segment positioning.

Name

Lloyd Technologies

Legal name

Lloyd Technologies

Website

https://www.lloydtech.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Lloyd Technologies is a privately held IT services company founded in 1996, providing managed technical support, hosted Microsoft Exchange/Office 365/CRM, and VoIP solutions to small businesses (up to 50 users) in the New Jersey and New York City metro area.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

Keywords

• Managed IT services
• Cloud computing services
• VoIP phone systems
• Technical support helpdesk
• Business IT consulting

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing technical support and helpdesk services providing remote support and 24x7 system monitoring to small businesses, delivered as recurring service contracts.
2. Cloud Services (Office 365/CRM): Partnered delivery of Microsoft Exchange, CRM, and SaaS services, generating revenue through service fees and markup on Microsoft's cloud platform subscriptions.
3. VoIP Solutions: Design, implementation, training, and ongoing support for modern phone systems, including unified communications and call center features.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Lloyd Technologies delivers outsourced IT services to small businesses in the New Jersey and New York City metro area. The company provides remote technical support and 24x7 system monitoring for environments with up to 50 users, delivers hosted Exchange, Office 365 and CRM services through a partnership with a major Office 365 provider, and designs, implements and supports VoIP-based unified communications systems for small business clients.

Product overview

Lloyd Technologies is an IT services company established in 1996, providing technical support and computer consulting to the New Jersey and New York City metro area. The company offers three core service offerings: Technical Support & Helpdesk (remote support and 24x7 monitoring for small businesses), Hosted Exchange/Office 365 & CRM (cloud email and collaboration services), and Voice Over IP Solutions (unified communications with analytics). These services are positioned as managed IT offerings rather than a unified software platform, with VoIP and the hosted productivity suite representing distinct service pillars alongside traditional technical support.

Differentiator

Problem solved

Functional benefit

Products and services

• Technical Support & Helpdesk New Jersey-based help desk providing remote technical support and 24x7 system monitoring for clients with 50 users or less. Works with Microsoft server and desktop platforms and supports a variety of business software using modern diagnostic and reporting technologies.
• Hosted Exchange, Office 365 & CRM Cloud-based communication and collaboration service delivering customized Microsoft Exchange, CRM and other SaaS services through a partnership with Microsoft's largest Office 365 provider, designed to lower email and CRM operating costs for small businesses.
• Voice Over IP (VoIP) Solutions Unified communications solution combining VoIP, team collaboration, contact and call center features, and real-time analytics in a simple online dashboard. Includes design, training, and ongoing support for modern phone systems at a fraction of legacy PBX costs.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Microsoft (Office 365 Provider)coreTechnology or IntegrationLloyd Technologies partners with Microsoft's ecosystem for delivering Office 365, Exchange, and CRM services. The company partners with the industries largest Office 365 provider to deliver customized Microsoft Exchange, CRM and other SaaS services to small business clients.

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Ntiva: Ntiva is a managed IT services and cloud/VoIP provider serving SMB and mid-market clients across multiple U.S. regions. It is directly comparable to Lloyd Technologies in service mix (managed IT, cloud productivity, unified communications) and target customer profile, though at greater scale.
• Coretelligent: Coretelligent delivers managed IT, cloud, and cybersecurity services to small and mid-sized businesses, with a relationship-led regional delivery model. Its service portfolio (managed IT, hosted Microsoft workloads, unified communications) directly parallels Lloyd Technologies' three-pillar offering.
• Intermedia: Intermedia is a Microsoft Office 365 partner and cloud communications provider offering hosted Exchange, CRM, and VoIP/UCaaS bundles to SMBs through a channel-led model. It is one of the closest analogues to Lloyd Technologies' cloud + voice stack.
• Logically: Logically is a managed IT services and cybersecurity provider focused on SMB and mid-market clients, offering helpdesk, cloud, and unified communications services. Its customer profile and service breadth closely mirror Lloyd Technologies' positioning.
• USN (Unified Security Networks): USN provides managed IT, cloud, and VoIP services to small and mid-sized businesses, primarily across the U.S. Northeast. It is a directly comparable regional MSP with a similar service mix and SMB target market to Lloyd Technologies.

Broad incumbents

• Nextiva: Nextiva is a major UCaaS provider offering VoIP, unified communications, and contact center features to SMBs and mid-market customers. It is a larger incumbent competitor to Lloyd Technologies' VoIP pillar and increasingly competes for the same end customer directly.
• RingCentral: RingCentral is a leading cloud communications platform providing VoIP, UCaaS, and contact center solutions to businesses of all sizes. It operates at greater scale than Lloyd and competes for the same SMB unified communications wallet.
• 8x8: 8x8 is a global UCaaS and contact center provider offering cloud voice, team collaboration, and analytics. As a broader incumbent in unified communications, it competes with Lloyd's VoIP/UC pillar for SMB and mid-market voice workloads.
• Kaseya: Kaseya is an MSP platform provider offering RMM, PSA, and security tooling that powers many managed service providers. It is a broad incumbent in the MSP ecosystem in which Lloyd operates and shapes competitive dynamics for sub-scale providers.

Others

• Pax8: Pax8 is a cloud distribution platform that enables MSPs to procure and manage Microsoft, security, and UCaaS solutions. It is an ecosystem enabler rather than a direct competitor, but is highly relevant because it lowers the barrier for new MSP entrants competing against Lloyd.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/tsttech
• LinkedInlinkedin.com/company/lloyd-technologies-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lloyd Technologies