What Miami-Dade County Board of Commissioners does

Miami-Dade County Board of County Commissioners is the elected governing body of Miami-Dade County, Florida, the most populous county in the state with an estimated 2,802,029 residents in 2025 across 34 incorporated municipalities and unincorporated areas spanning more than 2,000 square miles. The 13-member Board, elected from single-member districts in non-partisan elections to staggered four-year terms, sets policy and establishes laws through ordinances and resolutions under a Mayor-County Commission structure with executive veto authority. The Board oversees a comprehensive portfolio of citizen-facing digital services delivered through miamidade.gov, including the 311 Contact Center, property search, online tax payment, voter information, transit passes, water/sewer account management, motor vehicle registration, and public records search.

The County's technology stack includes dedicated mobile applications (311 Direct, MDC Solid Waste, MDPD Community on Patrol), an open data and GIS portal, the Real Time Crime Center (RTCC) integrating ShotSpotter gunshot detection and the Southeast Florida Fusion Center, the Emergency & Evacuation Assistance Program (EEAP) registration system, and live webcasting of Board and committee meetings. On January 7, 2025, the Miami-Dade Police Department transitioned back into a Sheriff's Office for the first time in nearly 60 years, with Rosie Cordero-Stutz appointed as the County's first female sheriff. The County holds CALEA law enforcement accreditation, has accumulated multiple NACo Achievement Awards (2010–2015) for technology-driven policing, and operates under ADA Title II compliance with WCAG 2.1 Level AA as its digital accessibility standard.

As a public government entity, Miami-Dade County is funded through property taxes, sales taxes, and various service fees rather than commercial revenue. It operates strategic infrastructure including Miami International Airport (24.8 million international passengers in 2025; first in international freight at 2.89 million tons) and PortMiami (8,564,225 cruise passengers). Service delivery is multi-channel: the miamidade.gov portal, 311 Contact Center, mobile applications, district commissioner offices, and partnerships with 34 municipal governments and federal agencies including ICE, the FIFA World Cup 26 Miami Host Committee, and Congressman Mario Díaz-Balart's office. Operating geographies are restricted to Miami-Dade County, Florida.

Name

Miami-Dade County Board of Commissioners

Legal name

Miami-Dade County Board of County Commissioners

Website

https://miamidade.gov

Company type

Public

Founded year

1836

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Miami-Dade County Board of County Commissioners is the elected governing body of Florida's most populous county, serving 2.8 million residents across 13 districts with metropolitan services including public safety, transportation, utilities, and digital government services via miamidade.gov.

Ownership category

akta.pro rank

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels5 records

Marketing channels9 records

Core offering

Miami-Dade County Board of Commissioners is the 13-member governing body that sets policies and establishes laws for Miami-Dade County through ordinances and resolutions. The County delivers major metropolitan services countywide (public safety, emergency management, transportation, water and sewer, solid waste, elections, parks) and city-type services for unincorporated residents, supported by a digital services platform (miamidade.gov, 311 Contact Center, mobile applications) and a 10,000+ employee workforce.

Product overview

Miami-Dade County Board of Commissioners operates a portfolio of citizen-facing digital services organized as a unified county government portal with multiple specialized modules. Core services include the 311 Contact Center for service requests, property search, tax payment, voter information, transit passes, water/sewer account management, and motor vehicle registration. The County provides mobile applications including the MDC Solid Waste App, 311 Direct, and MDPD COP (Community on Patrol) app. Law enforcement technology includes the Real Time Crime Center (RTCC) and ShotSpotter gunshot detection. Additional services encompass open data/GIS portals, public records search, emergency evacuation assistance (EEAP), ADA compliance coordination, mental health services, human trafficking reporting, cold case databases, and missing persons systems. The County also provides webcasting of government meetings and Miami-Dade TV programming.

Differentiator

Problem solved

Functional benefit

Products and services

• 311 Contact Center A centralized service request system for residents to submit requests, report problems such as potholes, bulky waste pickup, and mosquito inspections, and check the status of previously submitted requests.
• Property Search Online tool for finding detailed property information including ownership, sales, exemption benefits, and taxable value.
• County Jobs Portal Online employment application system where all Miami-Dade County job applications are completed.
• Voter Information Service Online portal for updating voter information, requesting mail ballots, viewing sample ballots, and finding voting locations.
• Online Tax Payment Service for paying property taxes and business-related taxes online, with resources to estimate taxes and learn about exemptions.
• Bulky Waste Pickup Scheduling Service allowing residential waste collection households to schedule two bulky waste pickups of up to 25 cubic yards each per year.
• Transit Pass Transit pass purchasing service available online, at Metrorail stations, and other locations.
• Water & Sewer Account Management Online portal for paying water bills, checking usage, requesting pool credits, or high bill investigations.
• Motor Vehicle Registration Service for processing motor vehicle registration renewals online, at the Tax Collector's Office, or authorized agencies.
• Inmate In-Custody Search Searchable database for current inmates in custody by entering last name and first initial or first name.
• MDC Solid Waste App Mobile application for managing solid waste, recycling, and mosquito control services.
• 311 Direct Mobile App Mobile application for submitting service requests to the 311 Contact Center.
• MDPD COP (Community on Patrol) App Community on Patrol mobile application enabling residents to provide information to Miami-Dade Police Department for investigation purposes.
• Open Data Portal Open data portal providing maps, GIS applications, and public datasets for transparency.
• Public Records Search Online portal for searching and requesting public records.
• Miami-Dade TV (MDTV) County government television programming and video content.
• Emergency & Evacuation Assistance Program (EEAP) Free evacuation assistance program providing specialized transportation and sheltering for residents with medical needs or functional access needs during emergencies, including multi-language support and accessible formats.
• Real Time Crime Center (RTCC) Centralized data hub that rapidly mines information across multiple criminal, civil, and social media sources, integrating video, data analysis, and gunshot detection technology.
• ShotSpotter Gunshot Detection Gunshot detection, location, alert, and analysis solution deployed across Miami-Dade County for rapid response to shooting incidents.
• Human Trafficking Reporting System Service for reporting suspected human trafficking via hotline, text, online chat, and the 305-FIX-STOP number.
• Cold Cases Database Public database of unsolved crimes dating from 1960 to present, organized by decade, with victim details and case narratives.
• Missing Persons System Database of missing persons cases with photos and details for public assistance in locating individuals.
• ADA Office Services Coordination of ADA compliance across County departments, including accommodation requests, grievance procedures, and disability rights advocacy.
• Mental Health & Wellness Bureau Services Mental health services including Crisis Response Unit, Threat Management Unit, Victim Services Program, Crisis Negotiators, and Psychological Services for employees.
• Webcasting System Live and archived broadcast of Board of County Commission and Committee meetings.

Quantifiable outcome

• 8,564,225 cruise passengers served at PortMiami (2025)
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• 34 Miami-Dade County MunicipalitiescoreStrategic or Co-development PartnerMiami-Dade County works with 34 incorporated municipalities within the county including Miami, Hialeah, Miami Beach, Coral Gables, and others. The county provides major metropolitan services while municipalities provide local services. Commissioners are chosen in non-partisan, single-district elections within their respective districts.
• U.S. Immigration and Customs Enforcement (ICE)coreStrategic or Co-development PartnerCollaboration with U.S. Immigration and Customs Enforcement in agricultural patrol investigations. Undocumented individuals provided valuable information that helped detectives investigate produce theft and horse thefts.
• FIFA World Cup 26 Miami Host CommitteecoreStrategic or Co-development PartnerMDSO serves as primary public safety agency for FIFA World Cup matches at Hard Rock Stadium, working closely with the FIFA World Cup 26 Miami Host Committee and collaborating with local, regional, state, and federal partners.
• The Children's TrustminorStrategic or Co-development PartnerPartnership with The Children's Trust to partially fund the Disability Resource Fair hosted by Miami-Dade People and Internal Operations Department and Miami-Dade Parks, Recreation, and Open Spaces Department.
• Dade County Farm BureauminorStrategic or Co-development PartnerDade County Farm Bureau recognized Detective Josue Guerra Jr. as Deputy of the Year for his work in agricultural patrol and investigations, acknowledging his efforts in reducing produce and horse theft crimes.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Palm Beach County Board of County Commissioners: Large Florida county (1.5M+ residents) with similar commission governance, major airport (PBI), and comparable service portfolio. Operates the same Sheriff's Office structure (constitutional sheriff) and provides directly comparable municipal services, transportation, and public safety functions.
• Los Angeles County Board of Supervisors: Largest U.S. county (9.7M+ residents) with similar full-service county mandate, Sheriff's Office, and major asset portfolio (LAX, ports). Operates a board-of-supervisors form of government covering the same breadth of services (public safety, transit, health, elections) at a larger scale.
• Broward County Board of County Commissioners: Adjacent Florida county with similar governance structure (commission form), comparable population (1.9M+), and overlapping regional responsibilities. Provides nearly identical portfolio of services (public safety, transportation, water/sewer, parks) and serves as the most direct functional peer.
• Hillsborough County Board of County Commissioners: Florida county (1.5M+ residents) with commission governance, major urban services, and Sheriff's Office. Provides public safety, transportation, water, and emergency management services on a comparable scale and represents a peer in operational model and state regulatory framework.
• Orange County Board of County Commissioners (Florida): Florida county (1.4M+ residents) with similar mayor-commission structure, major tourism economy, and comparable service delivery mandate. Operates Orlando's tourism infrastructure and provides transit, public safety, and convention services comparable to Miami-Dade's PortMiami/MIA ecosystem.
• Harris County Commissioners Court (Texas): Third-largest U.S. county (4.7M+ residents, Houston) with similar hybrid governance structure, major international airport, and port operations. Provides directly comparable services (public safety, flood control, public health) in a high-growth, diverse metropolitan environment.
• Cook County Board of Commissioners (Illinois): Second-largest U.S. county (5.1M+ residents, Chicago metro) with comparable full-service mandate including Sheriff's Office, public health system, and major transportation infrastructure. Shares the profile of a large urban county with diverse resident base and complex service delivery requirements.

Broad incumbents

• Tyler Technologies: Major provider of software and technology services to U.S. counties and municipalities. Serves the same customer base (county governments) with solutions spanning property assessment, tax collection, court management, and citizen-facing portals. Comparable insofar as both organizations deliver digital services to county government clients.

Others

• Granicus: Government experience cloud provider serving thousands of public-sector agencies. Provides digital communications, webcasting, and citizen engagement tools directly relevant to Miami-Dade's webcasting of Board meetings and citizen-service portal operations.
• Accela: Government technology company providing licensing, permitting, and asset management solutions to counties and municipalities. Directly relevant to Miami-Dade's business licensing, contractor licensing, and building/development permitting workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/MiamiDadeCounty
• YouTubeyoutube.com/user/MiamiDadeTV
• Facebookfacebook.com/miami.dade.county
• Instagraminstagram.com/miamidadecounty

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miami-Dade County Board of Commissioners