CISS 38

What CISS 38 does

CISS 38 (legal name: C.I.S.S. 38 - Consorzio Intercomunale dei Servizi Socio Assistenziali) is a public consortium of Italian municipalities established in 1968 and headquartered in Cuorgnè, in the Metropolitan City of Turin (Piedmont, Italy). It serves as the institutional coordinator of social welfare and socio-assistential services across 43-48 municipalities in the Canavese territory, delivering programs in four primary intervention areas: adults (anti-discrimination support, economic assistance), elderly (home care, telesoccorso, community programs), people with disabilities (independent living support, contribution programs, educational assistance under the new D.Lgs. 62/2024 Progetto di Vita framework), and minors and families (educational support, family counseling, Centro per le Famiglie). Specialized programs include Telesoccorso e Teleassistenza, Facilitazione Digitale for digital inclusion, PASSI Montani for mountain communities, RATA.TU transportation for elderly and disabled persons, and the Spazio Adolescenti youth service. The consortium is governed by an Assembly of Mayors and Board of Directors from member municipalities, operates under the Amministrazione Condivisa framework collaborating with Third Sector entities (ETS), and is GDPR-compliant with AGID accessibility certification.

The business model is public-sector and non-commercial: services are delivered free or at subsidized rates to eligible residents, with funding sourced from municipal member contributions, regional and national government allocations, PNRR (Piano Nazionale di Ripresa e Resilienza) recovery funds, and INPS-managed programs such as HCP 2025-2028. The consortium has no private shareholders, no venture backing, no subsidiaries, and no M&A activity. Distribution is direct to citizens through a multi-channel network: physical sportelli in multiple municipalities, a toll-free phone line (800.030717), an institutional website portal, certified email (PEC), and Digital Facilitation Service Points that assist citizens with SPID/CIE identity systems, online bookings, and administrative procedures. Go-to-market is institutional rather than commercial: outreach occurs via website communications, a Facebook page, newsletter, RSS feeds, and public notices.

Technically, CISS 38 uses standard public-administration IT infrastructure with no proprietary technology stack disclosed. Integrations are limited to third-party web services (OpenStreetMap for cartography, YouTube/Vimeo for video, ShinyStat for analytics). The organization holds GDPR compliance certification and publishes an AGID accessibility declaration. The consortium is not an investable equity; it is a local-government ente pubblico consortile with stable institutional revenue, a structural territorial monopoly, and growth driven by national regulatory mandates and EU funding cycles rather than market dynamics.

Name

CISS 38

Legal name

C.I.S.S. 38 - Consorzio Intercomunale dei Servizi Socio Assistenziali

Website

https://ciss38.it

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

1–10 employees

Short description

CISS 38 is a public consortium of 43-48 municipalities in Piedmont, Italy, founded in 1968, coordinating social welfare services — including elderly care, disability support, family services, and adult assistance — for residents of the Canavese territory through public funding and Third Sector partnerships.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Social welfare services
• Elderly care services
• Disability support services
• Family assistance programs
• Community welfare services

Headquarters

HQ city

Cuorgnè

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Public funding: CISS 38 is a public consortium funded by member municipalities. As a public social welfare entity, it operates through public budgets, municipal contributions, and government funding programs including PNRR (Piano Nazionale di Ripresa e Resilienza) funds.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CISS 38 is an inter-municipal public consortium providing integrated social welfare and socio-assistance services to residents across the Canavese territory in Piedmont, Italy. It delivers services across multiple areas including adult assistance, elderly care, disability support, and minor/family services, along with specialized programs such as Telesoccorso remote care, Facilitazione Digitale digital assistance, and Centro per le Famiglie family center operations. The consortium serves 43-48 municipalities through physical service counters, phone support, and an institutional website.

Product overview

CISS 38 (Consorzio Intercomunale dei Servizi Socio Assistenziali) is a consortium of municipalities providing social and welfare services across the Canavese area. The organization offers a comprehensive portfolio of social services including adult services, elderly care, disability support, and child/family services. Key service centers include the Centro per le Famiglie (Family Center) and the Punto Informativo Antidiscriminazioni (Anti-discrimination Information Point). Specialized programs include Telesoccorso e Teleassistenza for remote care, Facilitazione Digitale for digital assistance, PASSI Montani for mountain communities, and RATA.TU for transportation. Recent initiatives include the Progetto di Vita under D.Lgs. 62/2024 and the HCP 2025-2028 INPS program. The consortium also manages community development projects and co-designs services with third-sector organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Servizi per Adulti (Adult Services)
• Servizi per Anziani (Elderly Services)
• Servizi per Disabili (Disability Services)
• Servizi per Minori e Famiglie (Minor and Family Services)
• Centro per le Famiglie (Family Center)
• Punto Informativo Antidiscriminazioni (Anti-discrimination Information Point)
• Telesoccorso e Teleassistenza (Emergency Telephone and Remote Assistance)
• Facilitazione Digitale (Digital Facilitation)
• RATA.TU (Transport Service)
• Spazio Adolescenti (Adolescent Space)
• Progetto di Vita (Life Project)
• HCP 2025-2028 (Handicap Compensation Contribution Program)
• PASSI Montani (Mountain Paths Program)

Named customers1 record

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Federsanità ANCIminorStrategic or Co-development Partner · 16 January 2025Federsanità and ANCI collaborated on the Territorial Laboratory event held December 4, 2024, promoting public health and social welfare initiatives.
• Third Sector Entities (ETS)coreStrategic or Co-development PartnerCISS 38 operates under shared administration principles (Amministrazione Condivisa) collaborating with Third Sector entities (Enti del Terzo Settore) including voluntary organizations (OdV) and social promotion associations (APS) for service delivery. The consortium maintains an experimental list of qualified entities for collaboration under Articles 55 and 56 of D.Lgs. 117/2017.
• Cooperativa AndirivienicoreStrategic or Co-development PartnerCooperativa Andirivieni is a key partner operating the Centro Famiglie (Family Center) services including M'AMI for mothers, Spazio Adolescenti, and various family support programs. The cooperative provides educational and support services under contract with CISS 38.
• Associazione Contro SpaziominorStrategic or Co-development PartnerAssociazione Contro Spazio provides psychological and educational services including support for adolescents, parents, and families. They collaborate on events and programs related to mental health, bullying prevention, and family support.
• INPScoreOthersINPS (Istituto Nazionale della Previdenza Sociale) collaborates with CISS 38 on the HCP (Handicap Compensation Contribution) 2025-2028 program, managing benefits for people with severe disabilities.
• ASL TO4coreOthersASL TO4 (Local Health Authority) collaborates on health-related social programs including initiatives for gender violence awareness and public health projects.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Consorzio Monviso Solidale: Inter-municipal social services consortium serving municipalities in the Monviso area of Piedmont. Directly comparable to CISS 38 in structure, mandate, and service portfolio — both deliver integrated elderly, disability, family, and adult social services under Italian public-consortium governance.
• CISS Pinerolo: Consorzio Intercomunale dei Servizi Sociali based in Pinerolo, Piedmont. Closest geographic peer to CISS 38 in terms of regional context and inter-municipal welfare delivery model, serving overlapping populations in the Turin metropolitan periphery.

Emerging players

• Coopselios: Major Italian social cooperative providing elderly care, disability services, and family support across multiple regions. Comparable to CISS 38 in service lines (RSA, disability, home care) and target populations, but operates as a private cooperative rather than a public consortium and can compete for service contracts.
• Codess Sociale: Italian social cooperative group active in elderly, disability, and family services. Comparable to CISS 38 across the same welfare service categories and beneficiary types, with growing presence in northern Italy including Piedmont.

Broad incumbents

• Gruppo Cooperativo CGM: Largest Italian network of social cooperatives, aggregating over 80 member organizations delivering social, health, educational, and welfare services. Operates in overlapping service categories and Italian geographies as CISS 38, and frequently contracts with public consortia like CISS 38 for service delivery.
• INPS: Italian National Social Security Institute, a CISS 38 partner on the HCP 2025-2028 program. Operates the national disability-benefit and pension infrastructure that CISS 38 channels locally — comparable as a public social-assistance stakeholder and counterparty, though vastly larger and national in scope.
• Comune di Torino - Divisione Servizi Sociali: Municipal social services division of the City of Turin, operating in the same metropolitan area as CISS 38. Comparable as a public social welfare provider for elderly, disability, and family services, though at single-municipality scale rather than inter-municipal consortium scale.

Others

• Federsanità ANCI: National association linking Italian local health authorities (ASL) and municipalities on health and social policy. Comparable to CISS 38 as a coordination layer between local governments and central welfare programs; a recent CISS 38 partner on a December 2024 territorial laboratory event.

Regional players

• ASL TO4: Local Health Authority covering the same northwestern Turin territory where CISS 38 operates. A formal CISS 38 partner; comparable in mandate (health and social care integration), governance (public entity), and funding mechanism (regional/national), but with a broader health-focused remit beyond social assistance.
• ASP Città di Bologna: Azienda di Servizi alla Persona providing integrated elderly, disability, and social welfare services in the Bologna area. Comparable institutional form (public welfare provider) and service portfolio to CISS 38, though serving a different region (Emilia-Romagna vs. Piedmont).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookit-it.facebook.com/CISS38CUORGNE
• LinkedInlinkedin.com/company/ciss-38

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about CISS 38