Voolkia

What Voolkia does

Voolkia is an Argentine-headquartered IT services and technology consulting firm, founded in 1985 as Leviminond and rebranded in 2015, that provides custom software development, generative and prescriptive AI, business intelligence, IT staffing and outsourcing, cybersecurity, and software quality assurance to large enterprises across Latin America and the United States. The company delivers these services through dedicated service modules including a 24/7 Centro de Operaciones y Soporte (COS), Microinformática end-user support, Site Reliability Engineering, an API Management Platform, and custom Machine Learning training programs, with quantified outcomes such as 99.73% SLA compliance for Mercado Libre and 95% reduction in claims approval time for La Caja Seguros.

The firm operates with 251-500 employees from a headquarters in Buenos Aires' Technological District, a US subsidiary (Voolkia LLC, established 2017 in Florida), and a Uruguay subsidiary (Voolkia SAS, launched 2024). It is privately held, founder-led (Rubén Minond and Fernando Levi as co-founders; Gustavo Averbuch as CEO since 2006; Valeria Yano as COO since 2025), and is ISO 9001:2015 and ISO/IEC 27001:2022 certified under IRAM. Its client base of 25+ enterprises spans e-commerce, banking, insurance, retail, energy, telecommunications, and airport infrastructure, with multi-decade anchor relationships including Banco Galicia (since 1994), Cencosud (since 1999), and Arcos Dorados (since 2012).

The business model is professional services and managed services sold via direct enterprise sales and consultative key-account engagement, with no public pricing, self-service channels, or marketplace distribution. Revenue is not publicly disclosed, and the company has been organically funded without disclosed venture capital, private equity, or public market activity across its 40+ year history.

Name

Voolkia

Legal name

Voolkia

Website

https://voolkia.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

Voolkia is an Argentine IT services firm providing custom software, AI/ML, cybersecurity, business intelligence, and IT staffing to large enterprise clients across Latin America and the United States.

Ownership category

akta.pro rank

Product category

IT Services and Technology Consulting

NAICS

Computer Systems Design and Related Services (54151), Other Management Consulting Services (541618)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industry

API Analytics, Monetization & Developer Experience Tooling (HDAEAIAJ)

Keywords

• IT staffing services
• Custom software development
• Artificial intelligence consulting
• IT outsourcing managed services
• Cybersecurity consulting

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Design and development of personalized software solutions to meet specific business needs of clients.
2. IT Staffing & Outsourcing: Specialized professional teams for project acceleration and managed outsourcing services ensuring operational efficiency and continuous technical support.
3. AI & Business Intelligence Solutions: Generative and prescriptive AI services transforming data into actionable information, and business intelligence converting large data volumes into strategic insights.
4. Cybersecurity Services: Digital asset protection including audits and advanced cloud security measures.
5. Quality Assurance & Testing: Manual and automated software testing ensuring robust, reliable, and scalable applications.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Voolkia provides end-to-end IT services for large enterprises, including custom software development, generative and prescriptive AI/ML solutions, business intelligence, IT staffing and outsourcing, site reliability engineering (SRE), 24/7 infrastructure operations monitoring (COS), cybersecurity, and software quality assurance. The company combines specialized consulting and managed services with proprietary AI/ML models and platforms, delivering digital transformation programs to clients across Latin America and the United States.

Product overview

Voolkia is an IT staffing and technology services company founded in 1985, offering a comprehensive portfolio of professional services rather than a unified software product. The core offerings include Generative and Prescriptive AI Services, Custom Software Development, Business Intelligence, Innovation Projects, Project Acceleration, Outsourcing Services, Cybersecurity, and Software Quality Assurance. Service-specific modules include Centro de Operaciones y Soporte (COS) for 24/7 infrastructure monitoring, Microinformática for end-user support, Site Reliability Engineering (SRE) for logistics operations, API Management Platform for system integration, and Machine Learning Training Programs for energy sector clients. The company operates across Latin America and the United States, serving major clients including Mercado Libre, Banco Galicia, Cencosud, and Arcos Dorados.

Differentiator

Problem solved

Functional benefit

Brands

• Voolkia Software & Services: The company's primary brand name used from 2015 onward, reflecting its full suite of IT staffing, software development, AI, cybersecurity, outsourcing, and digital transformation services.

Products and services

• Generative and Prescriptive AI Services
• Custom Software Development
• Business Intelligence Conversion of large data volumes into strategic information through analytics, advanced analysis, Big Data, and Machine Learning to drive clearer and faster business decisions for enterprise clients.
• Innovation Projects Consultancy and implementation of innovation projects that drive digital transformation and generate competitive advantages, including technology implementation and organizational change management for enterprise clients.
• Project Acceleration Fast team scaling and agile project management services with specialized support during critical phases to reduce implementation timelines for enterprise IT initiatives.
• Outsourcing Services Managed services and outsourcing solutions including technical support, IT outsourcing, infrastructure management, and service desk support to ensure continuous operational efficiency for enterprise clients.
• Cybersecurity Digital asset protection services covering audits, advanced cloud security measures, incident monitoring, response, and security audit implementation for enterprise clients.
• Software Quality Assurance Manual and automated testing services ensuring robust and reliable software quality, including functional and non-functional QA, test automation, and quality assurance in complex environments.
• Centro de Operaciones y Soporte (COS) 24/7 monitoring service for critical infrastructure including communications, servers, databases, and platforms with early anomaly detection and incident response for hybrid infrastructure environments. Delivered to enterprise clients such as Banco Galicia.
• Site Reliability Engineering (SRE) Service Comprehensive SRE service including continuous monitoring, critical process automation, contingency planning, and SLA management for large-scale logistics operations. Documented at 90,000+ annual hours for Mercado Libre with 99.73% SLA compliance.
• API Management Platform API governance platform for provisioning control, service lifecycle management, and versioning through a developer portal, including automated CI/CD with Jenkins. Implemented for Cencosud to enable centralized API provisioning.
• Machine Learning Training Programs Custom ML training programs for professionals without prior programming experience, including geologists, engineers, mathematicians, and technicians, applied to energy sector use cases. Delivered to Pampa Energía with 300% increase in ML models and 70% reduction in implementation time.

Quantifiable outcome

• 99.73% SLA compliance for Mercado Libre operations
• +5 more outcomes

Named customers20 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature5 records

Partnerships

Two partnerships are on record, tiered notable.

• Polo IT Buenos AiresnotableOthers · 1 January 2012Voolkia's CEO Gustavo Averbuch served as president of Polo IT Buenos Aires from 2012-2014. The company actively participates in this IT industry association to strengthen the technology ecosystem, share knowledge, and contribute to industry development.
• CESSI (Cámara de Software)notableOthersOne of the oldest member companies of CESSI (Software Chamber). Participates in industry initiatives to strengthen the software ecosystem and contribute to sustainable industry development.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Globant: Argentina-founded global IT services and digital engineering firm with comparable custom software, AI/ML, and managed-services offerings; Voolkia's most analogous cultural and geographic peer, though materially larger.
• Thoughtworks: Global technology consultancy specializing in custom software, AI/ML, and platform engineering for enterprise clients; comparable mid-tier services positioning with strong nearshore delivery culture.
• Ci&T: Brazilian IT and digital services firm offering custom software, data/AI, and managed services to enterprise and retail clients — closely parallels Voolkia's LATAM-rooted, multi-vertical delivery model.
• EPAM Systems: Global digital engineering and AI services firm with nearshore delivery centers; comparable offerings across custom software, data/AI, and managed services for enterprise clients in financial services, retail, and consumer.
• Softtek: Mexico-headquartered IT services and digital transformation provider with similar custom software, nearshoring, and vertical AI/ML service lines serving LatAm and US enterprise clients.
• Neoris: Latin America-focused IT consulting and digital services firm with comparable custom software, AI/ML, and managed-services offerings serving banking, retail, and industrial clients across the region.

Broad incumbents

• Accenture: Global professional services incumbent with broad technology, consulting, and managed-services capabilities that includes the same custom-software and AI/ML portfolio as Voolkia, but at vastly greater scale across all geographies.
• Tata Consultancy Services: Global IT services incumbent offering custom software, IT outsourcing, and AI/BI services across banking, retail, and energy verticals — directly competes for large LatAm enterprise deals with Voolkia.
• Cognizant: Global IT and digital services incumbent whose Americas business competes directly for banking, retail, and logistics IT modernization contracts similar to those served by Voolkia.
• Capgemini: Global IT services and digital transformation incumbent with comparable custom software, AI/BI, and managed-services practices competing for the same enterprise modernization RFPs in LatAm and the US.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TrabajoenIT
• LinkedInlinkedin.com/company/voolkia
• Instagraminstagram.com/voolkia
• Facebookfacebook.com/voolkia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voolkia