The Maintenance Company

What The Maintenance Company does

The Maintenance Company (legal entity: The Maintenance Company Handyman B.V.) is a Dutch B2B technical service provider headquartered in Apeldoorn, with a secondary office in Klarenbeek. Founded in 2009 and operating as a subsidiary of ADG Dienstengroep (a diversified services group employing approximately 25,000 staff across eight companies), the company delivers light technical maintenance, installation, repair, and 24/7 emergency response across ten commercial service segments: coffee/water/vending, fire safety, security systems, access doors and systems, sanitary hygiene, lift maintenance, refrigeration and oven technology, printers and copiers, EV charging systems, and climate technology.

Service delivery is built around a nationwide Dutch network of mobile, VCA-certified technicians operating from fully equipped service vehicles that function as mobile offices. A proprietary internal app matches technicians to assignments based on detailed competency profiles, providing clients with 24/7 contact, real-time status visibility, and transparent cost agreements. The company's customer base is concentrated among enterprise and facility management clients, including JDE, Bosch Security, BAM, Cushman & Wakefield, Compass Group, Bleckmann, Elis, Boon Edam, ATAG, Unica, CWS, and Asito.

Revenue is generated through three streams: recurring service and maintenance contracts (subscription), one-time incident and repair calls (including 24/7 emergency response), and installation/de-installation services. Pricing is quote-based and not publicly disclosed. The go-to-market is predominantly sales-led B2B, positioning the company as an outsourced technical department extension for clients. Internal capability building is supported by the Maintenance Academy for technician training and certification (VCA, NEN 3140, ISO-9001), and group-level synergies are accessed through ADG's broader portfolio of service companies.

Name

The Maintenance Company

Legal name

The Maintenance Company Handyman B.V.

Website

https://themaintenancecompany.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

The Maintenance Company is a Dutch B2B technical service provider delivering light maintenance, installation, and 24/7 repair across ten commercial segments—including fire safety, lifts, security, and EV charging—via a nationwide network of certified mobile technicians serving enterprise and facility management clients.

Ownership category

akta.pro rank

Product category

Technical Maintenance Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Miscellaneous Repair Services (7600), Refrigeration & Service Industry Machinery (3580), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Emergency Breakdown & Rapid Response Maintenance Services (IMAIACAM)

akta.pro secondary industries

Passenger Elevator Service & Maintenance (BPABAIAA), Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• Technical maintenance services
• Facility maintenance services
• Field service technicians
• Equipment installation services
• Preventive maintenance contracts

Headquarters

HQ city

Apeldoorn

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Technical Maintenance Services: Recurring revenue from service and maintenance contracts covering preventive and corrective maintenance for technical equipment and installations across multiple segments including coffee/vending, security, access control, elevators, climate control, and charging systems
2. Incident/Repair Services: One-time service calls for repairs, troubleshooting, and emergency response including 24/7 emergency service availability for critical systems
3. Installation Services: Pre-installation, installation, and de-installation services for equipment such as coffee machines, vending equipment, security systems, and access doors

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

The Maintenance Company is a Dutch technical service provider that delivers light technical maintenance, installation, repair, and emergency service across ten segments including coffee/water/vending, fire safety, security systems, access doors, sanitary hygiene, lifts, refrigeration/ovens, printers/copiers, EV charging stations, and climate technology. Services are executed by a nationwide network of VCA- and NEN-certified mobile technicians operating from fully equipped service vehicles dispatched via a proprietary competency-matching app.

Product overview

The Maintenance Company is a technical service provider offering a portfolio of maintenance services across 10 distinct segments: Koffie/water/vending, Brandbeveiliging (fire safety), Beveiligingssystemen (security systems), Toegangsdeuren en -systemen (access doors), Sanitaire hygiëne (sanitary hygiene), Liftonderhoud (lift maintenance), Koel- en oventechniek (refrigeration/oven), Printers en copiers, Oplaadsystemen (EV charging), and Klimaattechniek (climate). The company operates a proprietary technician dispatch app for competency-based technician matching. Services range from light technical maintenance to specialist work, covering installation, preventive maintenance, repairs, and emergency response. The company is part of ADG Dienstengroep and provides services primarily in the Netherlands through a network of technically certified all-rounders.

Differentiator

Problem solved

Functional benefit

Products and services

• Koffie, water & vending (Coffee, Water & Vending)

Quantifiable outcome

• Technicians can be selected with one click for specific assignments based on competency mapping
• +1 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• ADG DienstengroepcoreOthersParent company providing organizational backing, reliability, continuity, and economies of scale. The Maintenance Company is a subsidiary of ADG Dienstengroep, which employs 25,000 people across multiple service companies.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• KONE: KONE is a global elevator and escalator maintenance provider with significant Dutch operations, competing directly with The Maintenance Company for elevator service contracts in the commercial building market.
• Unica: Unica is a large Dutch technical installer and maintenance provider covering climate, electrical, security, fire safety, and building automation across commercial and industrial clients, materially overlapping with The Maintenance Company's multi-segment 'light technical maintenance' portfolio in the same Dutch market.
• Schindler: Schindler is one of the world's largest elevator and escalator service companies with a major presence in the Netherlands, directly competing with The Maintenance Company's Liftonderhoud segment and the brands the company services (Otis, Kone, Schindler, ThyssenKrupp).
• Trigion: Trigion is a Dutch security and facility services provider (part of Facilicom) offering installation and maintenance of security systems, directly competing with The Maintenance Company in the security systems segment of the Dutch market.
• CWS (CWS International): CWS provides sanitary hygiene services including dispenser installation and maintenance in the Netherlands, directly competing with The Maintenance Company's Sanitaire hygiëne segment and is also listed among the company's customer relationships.
• Otis Worldwide: Otis is the world's largest elevator manufacturer and service company, operating extensive maintenance networks in the Netherlands that directly compete with The Maintenance Company's elevator maintenance offering.
• Securitas: Securitas offers security system installation and monitoring services in the Netherlands, directly overlapping with The Maintenance Company's Beveiligingssystemen segment for commercial security camera, alarm, and access control clients.

Broad incumbents

• ISS A/S: ISS is a global facility services giant providing integrated workplace solutions including technical maintenance, cleaning, and security to enterprises, competing with The Maintenance Company for the same multi-segment outsourcing budgets though at much larger scale.
• BAM Group: BAM is a major Dutch construction and facility services group that bundles technical maintenance with construction, competing for integrated facility management contracts alongside The Maintenance Company's clients such as Cushman & Wakefield and Compass.
• Facilicom Group: Facilicom is a major Dutch facility services group (including Breijer, Trigion, and Gom) that competes directly for outsourced technical maintenance contracts in the Netherlands and offers similar one-stop-shop positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-maintenance-company-bv
• Xx.com/themaincom

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Maintenance Company