WISE Workplace Investigation

What WISE Workplace Investigation does

WISE Workplace is an Australian multidisciplinary professional services firm specialising in workplace behaviour management. Founded in 2001 and headquartered in Carlton, Melbourne, the firm delivers outsourced and supported workplace investigations, mediation and restorative conferencing, governance and complaints management, and vocational training across six Australian offices (Melbourne, Sydney, Canberra, Brisbane, Hobart, Perth). Operating under The Trustee for Workplace Investigation Service Trust (ABN 27 663 439 934) and led by Managing Director Vince Scopelliti, the firm combines investigators, lawyers, mediators, and HR consultants to serve federal and state government agencies, ASX-listed corporates, NGOs, universities, and the disability, aged care, and health sectors.

The firm's revenue base rests on four professional-service streams: (i) investigation services covering misconduct, bullying, harassment, discrimination, fraud, and corruption, executed to Australian Government Investigation Standards (AGIS 2011); (ii) mediation and restorative conferencing; (iii) governance services including complaints management systems and the Grapevine 24/7 whistleblowing hotline with Australian-based call-centre triage; and (iv) accredited training delivered through WISE Workplace Training (RTO Code 5797) offering Certificate III/IV, Diploma, and short courses across Australia, New Zealand and Papua New Guinea. The firm holds NSW Master CAPI Licence 409547458 and is a registered NSW Government supplier.

Go-to-market is direct enterprise and government engagement only: phone (1300 580 685), email, and website enquiries, leading to bespoke scoped proposals and multi-year engagements. Named clients include Australian Federal Police, High Court of Australia, Department of Defence, Victoria Police, Westpac, Norton Rose, Rio Tinto, the University of Canberra, and Macquarie University, alongside NDIS-adjacent departments in VIC and QLD. The firm has been on government investigation panels since 1997 and absorbed LKA Group's Workplace Investigations team on 1 January 2014 to build its current national footprint. No proprietary technology platform, SaaS product, or AI capability is disclosed; delivery is consultant-led.

Name

WISE Workplace Investigation

Legal name

The Trustee for Workplace Investigation Service Trust

Website

https://wiseworkplace.com.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

WISE Workplace is an Australian multidisciplinary professional services firm founded in 2001 that investigates workplace misconduct, mediates disputes, and delivers governance and accredited training (RTO Code 5797) to government agencies, corporates, NGOs, and care-sector clients across six Australian cities.

Ownership category

akta.pro rank

Headquarters

HQ city

Carlton

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Investigation Services: Full investigation services (end-to-end), preliminary enquiries, fact-finding activities, and supported investigations for workplace misconduct, harassment, discrimination, fraud, corruption, and other workplace issues. Services are provided to corporations, government agencies, and NGOs across Australia.
2. Mediation Services: Workplace mediation, restorative conferencing, and conflict resolution services. Includes coaching and mentoring for HR professionals in mediation and conflict management. Services priced and scoped per engagement.
3. Training Services (via RTO 5797): Wise Workplace Training (RTO Code 5797) provides nationally recognised qualifications (Certificate III, IV, Diploma) and short courses in investigations, leadership and management. Offers vocational study, specialised short courses, and customised training programs throughout Australia, New Zealand and PNG.
4. Governance Services: Complaints management systems, whistleblowing management services (Grapevine), policy development, reviews, and governance consulting services for organisations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

WISE Workplace is a multidisciplinary professional services firm specialising in workplace behaviour management. It conducts end-to-end workplace investigations into misconduct, bullying, harassment, discrimination, fraud and corruption; delivers mediation and restorative conferencing for workplace conflict resolution; and provides governance consulting including complaints management systems and whistleblowing services (Grapevine hotline). It also operates WISE Workplace Training (RTO Code 5797) delivering nationally recognised vocational qualifications and short courses in investigations.

Product overview

WISE Workplace is a multidisciplinary professional services firm offering a unified portfolio of workplace investigation, mediation, and governance services. The core offerings include Full Investigation Services (fully outsourced end-to-end investigations) and Supported Investigations (guidance for internal teams), complemented by Workplace Mediation and Restorative Conferencing services for conflict resolution. Governance services encompass Complaints Management and Whistleblowing Management (including the Grapevine hotline). The firm operates Wise Workplace Training (RTO Code 5797) delivering vocational qualifications and short courses. Specialised sector expertise covers disability services, aged care, health and clinical services, government agencies, and workplace sexual harassment. The company has been providing services since 2001 and operates nationally across Australia with offices in Melbourne, Sydney, Canberra, Brisbane, Hobart, and Perth.

Differentiator

Problem solved

Functional benefit

Brands

• WISE Workplace Training: Registered training organisation (RTO Code 5797) providing training courses and nationally recognised qualifications in workplace investigations, including certificates in investigative services and government investigations.

Products and services

• Full Investigation Service Fully outsourced end-to-end workplace investigation service where WISE investigators conduct the entire process from initial interview to final report, ensuring independence and rigorous investigations conducted to the highest standards for corporations, government and NGOs.
• Supported Investigations
• Workplace Mediation and Restorative Conferencing
• Governance & Complaints Management
• Whistleblowing Management Services (Grapevine)
• WISE Workplace Training (RTO Code 5797) Registered Training Organisation providing nationally recognised qualifications (Certificate III, IV and Diploma) and short courses in workplace investigations, leadership and management, delivered throughout Australia, New Zealand and Papua New Guinea.
• Disability Services Investigations
• Aged Care Investigations
• Workplace Sexual Harassment Services
• Health and Clinical Services Investigations
• Government Investigations Investigation services for government agencies conducted in accordance with Australian Government Investigation Standards 2011 (AGIS), including regulatory body support.
• Review Services Investigation and process review services including misconduct reviews, Code of Conduct reviews, administrative appeals, cultural reviews, and WHS reviews conducted in accordance with the principles of natural justice and procedural fairness, public sector codes of conduct and case law.

Quantifiable outcome

• Lower sick leave rates through effective dispute resolution
• +4 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Control Risks: Specialist investigations and integrity risk consultancy offering workplace misconduct, whistleblower and ethics investigations globally — closely comparable niche focus on independent investigations for corporates and government.
• Probe Group: Australian independent investigations firm specialising in workplace misconduct, fraud and corruption investigations for government and corporate clients — directly comparable boutique investigations specialist with similar client mix.
• McGrathNicol: Australian advisory firm with a Forensic practice conducting workplace investigations, regulatory reviews and integrity advisory for corporates and government — directly comparable domestic investigations and governance offering.
• Kroll: Global investigations firm specialising in workplace misconduct, fraud and integrity investigations for corporations, governments and law firms — a direct competitor with comparable service model and senior-practitioner-led delivery.

Broad incumbents

• BDO Advisory: BDO's Forensic Advisory practice conducts workplace misconduct, fraud and regulatory investigations across Australia — comparable investigations services delivered within a wider accounting and advisory firm.
• PwC Australia: Big 4 firm with a Forensic Services practice that conducts workplace misconduct, fraud and corruption investigations for large corporates and government clients across Australia — overlapping service portfolio but delivered at much larger scale with broader advisory breadth.
• FTI Consulting: Global advisory firm with a Forensic & Litigation Consulting segment that handles workplace investigations, misconduct reviews and governance mandates — comparable investigations work within a broader disputes and advisory portfolio.
• EY (Forensic & Integrity Services): EY's forensic and integrity services arm provides workplace investigations, whistleblower support and integrity advisory to enterprises and government — directly comparable investigations offering within a much larger global consulting platform.
• KPMG Australia (Forensic): KPMG's Forensic practice conducts workplace misconduct, fraud and regulatory investigations across Australia and offers governance and complaints advisory — directly overlapping WISE Workplace's core investigations and governance services.
• Deloitte Australia (Forensic): Deloitte's Forensic & Financial Crime practice handles workplace investigations, whistleblower program design and integrity reviews — comparable service lines to WISE, especially for ASX-listed and government clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/wiseworkplace
• Facebookfacebook.com/wiseworkplace
• LinkedInlinkedin.com/company/wise-workplace

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WISE Workplace Investigation