Foreign Affairs Ministry of Indonesia

What Foreign Affairs Ministry of Indonesia does

The Foreign Affairs Ministry of Indonesia (Kementerian Luar Negeri Republik Indonesia, or "Kemlu") is the sovereign government institution, founded in 1945 following Indonesia's independence, that manages the country's diplomatic relations, international cooperation, and consular services. It operates under the executive branch of the Government of the Republic of Indonesia and is led by Minister Sugiono with Deputy Minister Arif Havas Oegroseno. The ministry maintains bilateral cooperation with 162 countries across 8 regional zones (Africa, Middle East, East Asia-Pacific, South-Central Asia, North-Central America, South America-Caribbean, Western Europe, Central-Eastern Europe) through embassies, consulates, and permanent missions to international organizations, and participates in multilateral forums including ASEAN, G20, and the UN.

Its core service portfolio is delivered through Portal Kemlu (kemlu.go.id), a unified digital platform encompassing diplomatic and service passport issuance, exit permits, visa recommendations, document legalization, safe travel advisories, citizen protection services for the 24+ million Indonesian migrant workers abroad, treaty database access, rogatory letter processing, KMILN citizen identification, and a whistleblower/complaint system (WBS). Supporting channels include WhatsApp hotlines across multiple directorates (Citizen Protection, Consular, Diplomatic Facilities) and dedicated PPID/Media services. Operating geographies span 90+ countries across all major world regions.

The revenue model is dual: the primary funding mechanism is the Indonesian government annual budget allocation (APBN), with secondary transactional fee income from consular services (passport processing, legalization, visa fees) charged to citizens and foreign nationals on a pay-as-you-go basis. The ministry operates as a non-commercial state entity with no shareholders, equity holders, or external investors, and its representations abroad are extensions of the ministry rather than separate legal entities. Strategic positioning is anchored in the "Bebas Aktif" (Free and Active) foreign policy doctrine, active peacekeeping deployments (UNIFIL, MINUSCA), and the diplomatic legacy of the 1955 Bandung Asia-Africa Conference.

Name

Foreign Affairs Ministry of Indonesia

Legal name

Kementerian Luar Negeri Republik Indonesia

Website

https://www.kemlu.go.id

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Foreign Affairs Ministry of Indonesia manages Indonesia's diplomatic relations with 162 countries across 8 regional zones and delivers consular, passport, document legalization, and citizen-protection services to Indonesians abroad through its global embassy/consulate network and digital Portal Kemlu platform.

Ownership category

akta.pro rank

Product category

Government Foreign Affairs Services

NAICS

International Affairs (928120), National Security and International Affairs (928)

SIC

International Affairs (9721)

akta.pro industry

PRIMARYBPAIAIAA

Diplomatic Missions & Embassies (Bilateral Relations)

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAB

Consular Services & Citizen Assistance

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAF

Economic & Trade Diplomacy (Commercial, Investment, Sanctions Policy)

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAD

Treaties, International Law & Boundary Affairs

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAC

Multilateral Diplomacy & International Representation (UN, Regional Bodies)

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

Keywords

• Diplomatic services
• Consular services
• International relations
• Citizen protection abroad
• Treaty negotiations

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Consular Services Revenue: Revenue generated from consular services including passport applications, document legalization, visa processing, and other administrative fees charged to citizens and foreign nationals.
2. Government Budget Allocation: Operational funding through Indonesian government annual budget (APBN) for diplomatic operations, consular services, and international relations activities.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

The Foreign Affairs Ministry of Indonesia (Kementerian Luar Negeri RI) manages the country's diplomatic relations through bilateral cooperation with 162 countries organized across 8 regional zones. It delivers consular services including diplomatic and service passports, exit permits, visa recommendations, and document legalization, and provides protection and assistance to Indonesian citizens abroad through its global network of embassies, consulates, and permanent missions to international organizations.

Product overview

The Foreign Affairs Ministry of Indonesia (Kementerian Luar Negeri RI) operates a unified web portal (Portal Kemlu) at kemlu.go.id that serves as the primary digital gateway for all government diplomatic and consular services. The portfolio is organized around a core government services platform with multiple integrated modules including consular services (passport, visa, document legalization), Indonesian citizen protection abroad, treaty database access, legal rogatory processing, and public complaint management. The ministry's digital infrastructure also encompasses heritage management (Museum Konperensi Asia Afrika), international organization engagement, bilateral cooperation frameworks, and publication of diplomatic journals and press releases.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Kemlu

Quantifiable outcome

• 162 countries with bilateral cooperation agreements
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• South Korea GovernmentcoreStrategic or Co-development Partner · 21 July 2026Coordination on consular matters for Indonesian citizens in South Korea; diplomatic channels for handling visa-free tour facility abuse cases; joint work on illegal employment prevention through group tours
• Malaysia Maritime Enforcement AgencycoreStrategic or Co-development Partner · 13 May 2026Joint monitoring of ship-to-ship oil transfers near Eastern Outer Port Limits; coordination on shadow fleet vessel tracking; cooperation on maritime jurisdiction enforcement near Riau Archipelago
• European UnioncoreStrategic or Co-development Partner · 29 April 2026Negotiations on Indonesia-EU Comprehensive Economic Partnership Agreement (IEU-CEPA); discussions on EU Deforestation Regulation (EUDR) and palm oil standards (ISPO) recognition; bilateral meetings at ASEAN-EU Ministerial Meeting
• International Carbon MarketsminorStrategic or Co-development Partner · 6 April 2026Minister of Forestry Regulation No. 6/2026 enabling international carbon credit transactions; pathways for domestic and international voluntary certification standards
• United Nations Interim Force in Lebanon (UNIFIL)coreStrategic or Co-development Partner · 5 April 2026Deployment of Indonesian peacekeeping personnel in southern Lebanon; coordination on security guarantees for peacekeepers; participation in UN Security Council emergency meetings
• Japan (Shizuoka Prefecture)minorStrategic or Co-development Partner · 30 March 2026Komodo dragon breeding loan program; wildlife protection cooperation; reciprocal exchange of endangered species (red pandas, giraffes to Indonesia)
• Bangladesh GovernmentminorStrategic or Co-development Partner · 16 February 2026Diplomatic recognition of Bangladesh's general election results; commitment to strengthened bilateral partnership following Tarique Rahman's election
• UNCTADcoreStrategic or Co-development Partner · 12 February 2026Joint eTrade readiness assessment for Indonesia's digital trade; first G20 country assessment examining environmental sustainability of e-commerce; collaboration on ASEAN digital integration goals
• Singapore Economic Development Board (EDB)coreStrategic or Co-development Partner · 18 November 2025Co-organization of BBK Business Forum for Batam-Bintan-Karimun investment promotion; bilateral investment facilitation; Singapore as top foreign investor in Batam (69% of FDI)
• Republic of KoreacoreStrategic or Co-development Partner · 18 December 2023IK-CEPA (Indonesia-Korea Comprehensive Economic Partnership Agreement) in force since January 2023; Special Strategic Partnership status; trade valued at USD 20.5 billion in 2022
• EFTA (European Free Trade Association)coreStrategic or Co-development Partner · 1 November 2021Indonesia-EFTA Comprehensive Economic Partnership Agreement in force since November 2021; covers trade, investment, and economic cooperation
• AustraliacoreStrategic or Co-development Partner · 1 January 2020IA-CEPA (Indonesia-Australia Comprehensive Economic Partnership Agreement) in force since 2020; Comprehensive Strategic Partnership since 2018; trade volume USD 15 billion (2024)
• ASEAN Member StatescoreStrategic or Co-development PartnerCore member of ASEAN; coordination on regional economic integration, political-security cooperation, and social-cultural development under ASEAN frameworks
• G20 PartnerscoreStrategic or Co-development PartnerActive participant in G20 forums; hosting of G20 Bali Summit 2022; coordination on global economic governance

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• U.S. Department of State: The U.S. State Department performs the same core function as Kemlu — managing bilateral diplomatic relations, treaty negotiations, and consular services for citizens abroad — at the largest global scale. Both are prime government ministries responsible for foreign affairs policy execution.
• Ministry of Foreign Affairs of Japan: Japan's MOFA is a direct peer operating in the same Indo-Pacific diplomatic ecosystem, with comparable bilateral partnership frameworks, CEPAs, and consular service infrastructure. Indonesia and Japan maintain a 'Comprehensive Partnership' with similar trade volume dynamics.
• Ministry of Foreign Affairs of the Republic of Korea: Korea's MOFA is a direct peer with which Kemlu co-manages the IK-CEPA ($20.5B trade). Both operate extensive consular networks, citizen protection hotlines, and visa/free-travel coordination.
• Ministry of Foreign Affairs of the People's Republic of China: China's MFA is a major counterpart in ASEAN and bilateral relations, sharing multilateral diplomacy infrastructure (UN, G20) and operating similarly scaled consular and treaty frameworks.
• Department of Foreign Affairs and Trade (Australia): DFAT is a direct peer co-managing the IA-CEPA ($15B trade, 2024) with Indonesia. Both prioritize Indo-Pacific regional integration and bilateral economic diplomacy in the same geographic sphere.
• Ministry of Foreign Affairs of Singapore: Singapore MFA is a direct ASEAN peer coordinating closely with Kemlu on regional integration, and a key partner in the BBK Business Forum investment promotion for Batam-Bintan-Karimun.
• Ministry of Foreign Affairs of Malaysia: Malaysia's Wisma Putra is a direct ASEAN peer coordinating joint maritime enforcement near the Riau Archipelago and managing shared consular dynamics of large Indonesian and Malaysian diaspora populations.
• Ministry of Foreign Affairs of Thailand: Thailand's MFA is a direct ASEAN peer with comparable diplomacy scale, organizational structure, and bilateral relationship portfolio. Both nations are also party to ASEAN and G20 coordination agreements.
• Ministry of External Affairs (India): India's MEA is a direct peer representing a major non-aligned Global South power with comparable institutional history, Bandung Conference heritage, and active UN peacekeeping profile.

Broad incumbents

• Federal Foreign Office of Germany: Germany's Federal Foreign Office is a broad incumbent peer with overlapping capabilities in EU-ASEAN coordination, Indonesia-EU negotiations (IEU-CEPA), and climate/carbon diplomacy partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/mofa_indonesia
• YouTubeyoutube.com/channel/UCPvFP6lS5EauoyT3GyPtfwA
• Facebookid-id.facebook.com/Kemlu.RI
• Instagraminstagram.com/kemlu_ri
• LinkedInlinkedin.com/company/ministry-of-foreign-affairs-of-the-republic-of-indonesia

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Foreign Affairs Ministry of Indonesia