CIUSSS
CIUSSS West-Central Montreal is a Quebec government-funded public health network integrating ~10,000 staff across hospitals, CLSCs, long-term care, and rehabilitation facilities serving the West-Central Montreal population under the Santé Québec framework.
- Company typePrivate
- Founded2015
- HeadquartersMontréal, Canada
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What CIUSSS does
CIUSSS West-Central Montreal (Centre Intégré Universitaire de Santé et de Services Sociaux du Centre-Ouest-de-l'Île-de-Montréal) is a public healthcare network established in 2015 under the Government of Quebec's MSSS/Santé Québec framework, operating as the designated regional health and social services authority for West-Central Montreal. The network integrates approximately 10,000 healthcare professionals across a portfolio of facilities including the Jewish General Hospital, Mount Sinai Hospital, Catherine Booth Hospital, Richardson Hospital, multiple CLSCs (Benny Farm, René Cassin, Côte-des-Neiges, Parc-Extension), six long-term care residences (Maimonides, Jewish Eldercare, Henri-Bradet, Father-Dowd, Saint-Margaret, Saint-Andrew), rehabilitation centers (Constance-Lethbridge, MAB-Mackay), three midwife-led birthing centres, and the 24/7 Info-Santé/Info-Social 811 telephone service. It maintains a formal university mission with McGill University as part of the RUISSS network, and was designated a WHO Collaborating Centre for Sustainable Health Solutions for Older People in 2024.
The network's core technology stack is anchored by the Connected Health Record (CHR), a digital health record system providing unified patient information across facilities and featuring a Patient Timeline visualization tool, supplemented by a Virtual Desktop environment, telehealth platforms (tele-homecare, teleconsultations, telerehabilitation), and the OROT innovation hub which incubates VR training programs and AI applications. The most recent product launches include the AI-powered Navig app (2025) for NLP-driven call handling on the 8-1-1 line, an AI-enhanced resident monitoring system in nursing homes using computer vision and sensor fusion (2025), and a Virtual Reality lending library for nursing educator training (2024). The CHR provides the underlying data infrastructure enabling cross-facility patient pathways.
CIUSSS is not a commercial enterprise: it is a government state entity owned by Santé Québec, funded through annual provincial appropriations routed via the MSSS, and delivers services free at point of use to RAMQ-insured Quebec residents. Ancillary revenue is limited to nominal fees for items not covered by public insurance (private/semi-private room rates, certain medical supplies). Customer segments are defined by population need — general residents, seniors (SAPA), children and families, mental health and addiction patients, and asylum seekers (via the PRAIDA program) — rather than by commercial relationship. The network holds Accreditation Canada Cycle 2 (2024-2028), Planetree International membership (since 2019), and Baby-Friendly Initiative certification, and is governed by an Institutional Board of Directors under public-sector accountability structures.
CIUSSS firmographics
Firmographics- Name
- CIUSSS
- Legal name
- CIUSSS du Centre-Ouest-de-l'Île-de-Montréal
- Website
- https://ciussswestcentral.ca
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- CIUSSS West-Central Montreal is a Quebec government-funded public health network integrating ~10,000 staff across hospitals, CLSCs, long-term care, and rehabilitation facilities serving the West-Central Montreal population under the Santé Québec framework.
- Ownership category
- akta.pro rank
CIUSSS industry classification
Industry- Product category
- Public Healthcare Services
- NAICS
- Health Care and Social Assistance (62), Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Health Services (8000), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Subacute Care Facilities (HLAFAFAE)
- akta.pro secondary industry
- Affordable / Middle-Market CCRCs (HLADAEAJ)
Keywords
Where CIUSSS is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices6 records
Markets served
CIUSSS business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Public Healthcare Funding: Government-funded healthcare services provided through the Quebec Ministry of Health (MSSS). Services are funded through provincial tax revenue and provided free of charge to residents covered under the Quebec health insurance plan (RAMQ).
Go-to-market motion1 record
Distribution channels7 records
Marketing channels7 records
CIUSSS product offering
Product offeringCore offering
CIUSSS West-Central Montreal is a public healthcare and social services network delivering integrated care across the West-Central Montreal region in Quebec, Canada. It operates hospitals, CLSCs, long-term care facilities, rehabilitation centres, and youth protection services, serving the local population through approximately 10,000 employees. Services are publicly funded through the RAMQ and administered under parent organization Santé Québec as part of the Quebec provincial health system.
Product overview
CIUSSS West-Central Montreal operates as a comprehensive health and social services network providing integrated healthcare delivery across West-Central Montreal. The organization offers a unified portfolio of services including core care programs (hospitals, CLSCs, long-term care facilities), digital health platforms (Connected Health Record, Virtual Patient Care, Info-Santé 811), innovation initiatives (OROT innovation hub with VR training and AI solutions like the Navig app), and wellness services (Recharjme employee wellness program). The network coordinates care through multiple facilities including Jewish General Hospital, Mount Sinai Hospital, and rehabilitation centers, supported by digital health infrastructure enabling telehealth, AI-assisted services, and patient timeline visualization.
Differentiator
Problem solved
Functional benefit
Brands
- OROT: Innovation hub and connected futures initiative focused on advancing healthcare technology and innovation within the CIUSSS network.
- Recharjme
Products and services
- Hospital Care Services Acute and specialized inpatient and outpatient hospital services delivered through facilities within the West-Central Montreal network, for residents requiring hospital-level care.
- CLSC Community Health and Social Services Local community service centres providing primary care, preventive health services, home care, and social services to residents of the West-Central Montreal territory.
- Long-Term Care (CHSLD) Residential long-term care facilities (CHSLDs) providing 24-hour nursing care and accommodation for elderly or dependent residents who can no longer live independently.
- Rehabilitation Services Specialized rehabilitation services for patients recovering from injury, illness, or surgery, including physical, occupational, and speech therapy across the West-Central Montreal territory.
- Youth Protection and Social Services Child and youth protection services, family support, and social intervention for vulnerable children and families in the West-Central Montreal territory.
- Digital Health Services Telehealth consultations and AI-powered health applications enabling remote patient access to clinical services and supporting care delivery across the network.
- Research and Teaching Programs University-affiliated research and clinical teaching programs conducted in partnership with McGill University, supporting medical education and health research across the network.
Quantifiable outcome
- 390 babies born each year at Maison de naissance de Cote-des-Neiges
- +1 more outcomes
Companies that use CIUSSS
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles1 record
CIUSSS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature4 records
CIUSSS partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and flagship.
- McGill UniversitycoreUniversity mission partnership providing academic leadership, medical education, research collaboration, and teaching opportunities across CIUSSS facilities. The network serves as the RUISSS (University Network of Integrated Health and Social Services) for McGill University's Faculty of Medicine.
- World Health OrganizationflagshipSimone & Edouard Schouela RUISSS McGill Centre of Excellence for Sustainable Health of Seniors (Schouela CEDurable) designated as WHO Collaborating Centre for Sustainable Health Solutions for Older People following multi-year certification process.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
CIUSSS competitors and assessment
Company assessmentBroad incumbents
- Vancouver Coastal Health: British Columbia regional health authority operating hospitals, long-term care, and community health services. Comparable integrated public health network model with multi-site governance and acute care/continuum services.
- Alberta Health Services: Canada's largest fully-integrated provincial health system. Comparable as a publicly-funded, multi-site health network delivering hospital, continuing care, and community services at scale, though serving an entire province.
Others
- Hôpital Maisonneuve-Rosemont: Major Montreal academic hospital with overlapping specialty services (oncology, ophthalmology, nephrology) and tertiary care delivery. Adjacent peer serving overlapping populations in the greater Montreal area.
Direct peers
- Centre hospitalier de l'Université de Montréal (CHUM): Major Quebec university hospital network serving the eastern half of Montreal. Comparable as a tertiary/academic teaching hospital with comparable scale, university mission, and specialty services.
- CIUSSS du Centre-Sud-de-l'Île-de-Montréal: Sister CIUSSS in Montreal sharing the same integrated governance model, multi-facility structure, and Quebec public funding framework. Closest structural peer in the same metropolitan market.
- Sinai Health (Toronto): Toronto-based academic health network that includes Mount Sinai Hospital (a sister facility to CIUSSS West-Central Montreal's Mount Sinai Hospital). Comparable integrated model combining acute care, women's and infant health, and rehabilitation services.
- CIUSSS de l'Est-de-l'Île-de-Montréal: Another Montreal-area CIUSSS operating the same integrated hospital/CLSC/long-term care model under the same Santé Quebec parent. Directly comparable in mandate, scale, and governance structure.
- CHU de Québec-Université Laval: Major Quebec university hospital network affiliated with Université Laval. Comparable as a multi-site academic health network providing tertiary care, research, and teaching under Quebec public funding.
- McGill University Health Centre (MUHC): The other major McGill-affiliated university health network in Montreal, operating the Royal Victoria Hospital, Montreal General Hospital, and Montreal Neurological Institute. Directly comparable as a tertiary academic health network serving the same metropolitan region with overlapping specialty services.
Regional players
- Centre intégré de santé et de services sociaux (CISSS) de la Montérégie-Centre: Quebec CISSS (predecessor model to CIUSSS) serving the Montérégie region. Comparable as a publicly-funded integrated health network under Quebec MSSS model, though serving a different geographic territory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CIUSSS social profiles
Digital presenceCIUSSS compliance and trust
Trust signalCompliance3 records
CIUSSS financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIUSSS leadership team
Management profileNumber of profiles
CIUSSS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIUSSS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIUSSS
What does CIUSSS do?
CIUSSS West-Central Montreal is a public healthcare and social services network delivering integrated care across the West-Central Montreal region in Quebec, Canada. It operates hospitals, CLSCs, long-term care facilities, rehabilitation centres, and youth protection services, serving the local population through approximately 10,000 employees. Services are publicly funded through the RAMQ and administered under parent organization Santé Québec as part of the Quebec provincial health system.
Is CIUSSS a public or private company?
CIUSSS is a private company. It is classified as state government owned and is currently operating.
When was CIUSSS founded?
CIUSSS was founded in 2015. It employs 5,001 to 10,000 people.
Where is CIUSSS based?
CIUSSS is headquartered in Montréal, Canada, in the North America region.
How does CIUSSS make money?
One revenue line is on record: public Healthcare Funding.
Who are CIUSSS's main competitors?
Broad incumbents on record are Vancouver Coastal Health and Alberta Health Services. Hôpital Maisonneuve-Rosemont is listed as an others. Direct peers are Centre hospitalier de l'Université de Montréal (CHUM), CIUSSS du Centre-Sud-de-l'Île-de-Montréal, Sinai Health (Toronto), CIUSSS de l'Est-de-l'Île-de-Montréal, CHU de Québec-Université Laval and McGill University Health Centre (MUHC). Centre intégré de santé et de services sociaux (CISSS) de la Montérégie-Centre is listed as a regional player.
Does CIUSSS have an API?
No public API is recorded for CIUSSS.
What industry is CIUSSS in?
CIUSSS's product category is Public Healthcare Services. Its primary akta.pro industry code is HLAFAFAE, Subacute Care Facilities, with a secondary code of HLADAEAJ, Affordable / Middle-Market CCRCs. Its NAICS code is 62 and its SIC code is 8000.