Toegang Tilburg

What Toegang Tilburg does

Toegang Tilburg (legal entity: Coöperatie Toegang Tilburg, KvK 731218860) is a Dutch non-profit cooperative founded in 2015 that functions as the single commissioned access point ('toegang') to social support and care services for residents of Tilburg, Berkel-Enschot, Udenhout, and Biezenmortel. The cooperative is jointly formed by the Municipality of Tilburg (Service Provision and Work & Income departments), GGD Hart voor Brabant, IMW regio Tilburg, and MEE De Meent Groep, with crisis intervention delivered in partnership with Veilig Thuis Midden-Brabant, Jeugdbescherming Brabant, GGz Breburg, Amarant Groep, and Sterk Huis. The organization deploys more than 300 professionals across six neighborhood teams (wijkteams) covering twelve districts, a central Contact Centrum, a Coordination team applying the '1 gezin, 1 plan, 1 coördinator' methodology, a 24/7 Crisis Interventie Team, and the Aat – Antwoord en Advies Tilburg walk-in advisory channel in partnership with ContourdeTwern, Thuisadministratie, and Bibliotheek Midden-Brabant. Service scope spans parenting support, divorce counseling, financial-debt guidance, domestic violence response, disability and chronic-illness support, home adaptations, transport assistance, housing support, and the newly assumed Sociaal Medische Indicatie (SMI) mandate for childcare.

The organization operates on a non-commercial, subsidy-funded revenue model: the Municipality of Tilburg is the sole commissioning party and primary subsidizer, with services delivered free of charge to residents. External services accessed via the Wmo (Wet maatschappelijke ondersteuning) may carry a personal contribution (eigen bijdrage) administered centrally by the CAK; Jeugdhulp carries no contribution. There is no proprietary technology platform; delivery is people-led via neighborhood-based professionals, the Contact Centrum (reachable at 013-2061640), and community walk-in points. Recent strategic moves include the January 2025 launch of SMI indication-setting, the May 2025 rebrand of the walk-in service to Aat, the scaling of Team op Maat school-based support to six elementary schools (Antares, Hubertus, Wandelbos, Jeanne d'Arc, Zuidwester, Don Sarto), and the December 2025 WCAG 2.2 Level AA accessibility certification under the Dutch Digital Accessibility Government Act.

Name

Toegang Tilburg

Legal name

Coöperatie Toegang Tilburg

Website

https://toegangtilburg.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Toegang Tilburg is a Dutch non-profit cooperative founded in 2015 that serves as the municipality-commissioned single access point to social support and care services for residents of Tilburg and surrounding districts, deploying 300+ professionals across six neighborhood teams.

Ownership category

akta.pro rank

Product category

Social Services Coordination

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Emergency and Other Relief Services (624230), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Housing Assistance & Homeless Services (BPAGAEAB), Financial Assistance & Benefits Navigation Services (BPAGAEAK), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Social services coordination
• Neighborhood social work
• Youth care support
• Disability support services
• Crisis intervention services

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Municipal Subsidy: Toegang Tilburg operates as a cooperative funded primarily through municipal subsidy from the municipality of Tilburg. The municipality is both the commissioning party and provider of subsidy for the organization. The municipality also employs staff within the wijkteams (neighborhood teams) through its Dienstverlening and Werk & Inkomen departments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Toegang Tilburg is a cooperative providing free social support and care coordination services to residents of Tilburg and surrounding areas, operating six neighborhood teams across 12 districts, a contact center, walk-in advice centers (Aat), and a 24/7 crisis intervention team. Services span parenting support, divorce guidance, financial problems, home help, domestic violence, disability support, housing adaptations, transport, and crisis response, coordinated under the '1 family, 1 plan, 1 coordinator' model.

Product overview

Toegang Tilburg is a cooperative providing social support and care services in Tilburg, operating through a multi-service model rather than a software product platform. The organization delivers services through six neighborhood teams (wijkteams) across 12 districts, a central Contact Centrum (CCT), and a specialized Coordination team. Core service areas include parenting support, divorce counseling, financial problems, domestic violence, disability support, housing, home modifications, transport, and crisis intervention. Notable programs include Aat – Antwoord en Advies Tilburg (walk-in community advice), Team op Maat (school-based integrated support), and Sociaal Medische Indicatie (SMI) for childcare. The organization also implements '1 gezin, 1 plan, 1 coördinator' coordination for complex cases. Services are free for residents and delivered in partnership with municipality Tilburg, GGD Hart voor Brabant, IMW regio Tilburg, and MEE De Meent Groep.

Differentiator

Problem solved

Functional benefit

Products and services

• Wijkteams (Neighborhood Teams) Frontline social support teams providing face-to-face guidance, assessments, and care coordination to residents across 12 districts. Teams are composed of professionals from municipality Dienstverlening, Werk & Inkomen, IMW, MEE, and GGD.
• Contact Centrum Toegang Tilburg (CCT) Central contact center reachable at 013-2061640 (weekdays 09:00–17:00) serving as the first point of contact for all new clients and professional inquiries.
• Coördinatie (Coordination Service) Coordination service for vulnerable people implementing the '1 gezin, 1 plan, 1 coördinator' (1 family, 1 plan, 1 coordinator) approach to manage complex multi-partner care situations involving youth care, health, social work, and disability support.
• Aat – Antwoord en Advies Tilburg Walk-in community service providing free support and advice without appointment across Tilburg neighborhoods, available to all residents for questions about housing, work, participation, care and support, digital government services, and family health. A collaboration of ContourdeTwern, Thuisadministratie, Bibliotheek Midden-Brabant, Toegang Tilburg, and municipality Tilburg.
• Hulp bij Crisis (Crisis Support) Crisis intervention services connecting clients with the Crisis Interventie Team (CIT) for 24/7 emergency support related to domestic violence, neglect, serious conflicts, or disturbed behavior. CIT is staffed by Jeugdbescherming Brabant, Veilig Thuis, GGz Breburg, Amarant Groep, and Sterk Huis.
• Opvoeding Support (Parenting Support) Support services for parenting challenges, using the Triple P (Positive Pedagogical Program) approach to help parents manage behavioral issues and strengthen family dynamics. For families with children aged 0–18.
• Echtscheiding Begeleiding (Divorce Support) Information and advice services for parents going through or already divorced, including support for making arrangements for children during separation.
• Geldproblemen Begeleiding (Financial Problems Support) Support for financial concerns including income issues, debt management, and connecting clients with municipal debt assistance services through Werk & Inkomen and IMW regio Tilburg.
• Hulp aan Huis (Home Help) Household assistance services for people with disabilities or age-related complaints, including domestic help arranged through the Wmo (Wet maatschappelijke ondersteuning / Social Support Act). A personal contribution (eigen bijdrage) administered by CAK may apply for certain external services.
• Huiselijk Geweld Ondersteuning (Domestic Violence Support) Support services for individuals experiencing or affected by domestic violence, providing safety planning, advice, and connection to specialized organizations including Veilig Thuis Midden-Brabant.
• Leven met een Beperking (Living with Disability) Support services for people with disabilities or chronic illnesses, covering areas such as parenting, education, care, work, friends, housing, and finances. Delivered through MEE De Meent Groep meedenkers and wijkprofessionals.
• Wonen Ondersteuning (Housing Support) Housing support including information about housing modifications, adapted living arrangements, and protected housing (beschermd wonen) for people needing 24/7 professional care. Also covers housing cost allowance information.
• Aanpassingen in Huis (Home Modifications) Support for home adaptations such as stairlifts, bathroom modifications, and accessibility changes for people with age-related or disability-related needs.
• Vervoer Ondersteuning (Transport Support) Assistance with adapted transport needs including scooter mobiles (scootmobielen), regional taxi services, and school transport for people with disabilities.
• Familiegroepsplan en Persoonlijk Plan Family group plan (familiegroepsplan) for youth and personal plan (persoonlijk plan) for adults 18+, enabling clients to maintain self-direction and create personalized support plans.
• Sociaal Medische Indicatie (SMI) Indicatiestelling Social medical indications for childcare, a service provided since January 2025 for municipality Tilburg to assess childcare needs based on medical and social factors.
• Team op Maat (ToM) School-based team approach bringing together behavioral specialists, ambulatory care workers, school social workers, and access staff to provide integrated support within educational settings. Operating in six Tilburg elementary schools in high-need neighborhoods.

Quantifiable outcome

• 12,000 questions handled annually from residents
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered major and core.

• Smart StartmajorStrategic or Co-development Partner · 21 January 2025Regional program that uses data research to identify neighborhoods needing specific support. Designed the Team op Maat approach for school-based intervention.
• ContourdeTwerncoreStrategic or Co-development PartnerPartner in Aat - Antwoord en Advies Tilburg, providing walk-in community support services across Tilburg neighborhoods. ContourdeTwern contributes youth and family expertise.
• ThuisadministratiecoreStrategic or Co-development PartnerPartner in Aat walk-in centers providing home administration support services to residents.
• Bibliotheek Midden-BrabantcoreStrategic or Co-development PartnerPartner in Aat walk-in centers contributing literacy, digital skills, and community resource access.
• Gemeente TilburgcoreStrategic or Co-development PartnerMunicipality of Tilburg serves as both commissioning authority and partner. Provides subsidy, staff from Dienstverlening and Werk & Inkomen departments, and administrative support. The municipality also handles assessments and decisions on all incoming requests.
• GGD Hart voor BrabantcoreStrategic or Co-development PartnerHealth service contributing youth health nurses and doctors to neighborhood teams. Provides child health monitoring (0-18), parenting advice, and health courses.
• IMW regio TilburgcoreStrategic or Co-development PartnerSocial work organization contributing wijkprofessionals to neighborhood teams. Provides budget management, social-legal advice, parenting trainings (Triple P), and social skills programs.
• MEE De Meent GroepcoreStrategic or Co-development PartnerDisability support organization contributing meedenkers (independent client supporters) and wijkprofessionals. Specializes in supporting people with disabilities across all life domains including education, care, housing, and work.
• Crisis Interventie Team (CIT)coreStrategic or Co-development Partner24/7 crisis intervention team for non-life-threatening situations involving domestic violence, neglect, severe conflicts, or disturbed behavior. Staffed by Jeugdbescherming Brabant, Veilig Thuis, GGz Breburg, Amarant Groep, and Sterk Huis.
• Veilig Thuis Midden-BrabantcoreStrategic or Co-development PartnerDomestic violence and child safety organization. Handles safety assessments and reports from Toegang Tilburg regarding domestic violence or dependency situations.
• Team op Maat (ToM)majorStrategic or Co-development PartnerMulti-stakeholder collaboration between regio Hart van Brabant, neighborhood teams, and youth care operating in six Tilburg schools. Combines education, healthcare, and municipal services in a fixed team.
• Sterk HuiscoreStrategic or Co-development PartnerPartner organization contributing behavioral coaches to Team op Maat school-based intervention program.
• Jeugdbescherming BrabantcoreStrategic or Co-development PartnerYouth protection organization participating in Crisis Interventie Team for severe child welfare situations.
• GGz BreburgcoreStrategic or Co-development PartnerMental health organization participating in Crisis Interventie Team for situations involving disturbed behavior.
• Amarant GroepcoreStrategic or Co-development PartnerCare organization for people with intellectual disabilities participating in Crisis Interventie Team.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Humanitas DMH: Large Dutch non-profit providing social support, home help, and disability services across multiple regions. Comparable as a broader established player offering overlapping social-support and disability services to municipal clients.
• Leger des Heils (Dutch operations): Major Dutch non-profit providing social aid, shelter, and welfare services nationally. Comparable as a broader established social-services organization with overlapping services in housing support, crisis intervention, and benefits navigation.
• GGD Hart voor Brabant: Regional public health service contributing youth health nurses, doctors, and parenting courses to Toegang Tilburg's neighborhood teams. Comparable as a broader, established regional player in public health and youth services with overlapping child and family offerings.

Direct peers

• Sterk Huis: Brabant-based organization addressing domestic violence and youth behavioral issues, partnering on both Team op Maat and the Crisis Interventie Team. Comparable as a regional Dutch organization delivering social and behavioral support services integrated into municipal delivery.
• IMW regio Tilburg: Regional social-work organization providing budget management, social-legal advice, parenting trainings, and wijkprofessionals to Toegang Tilburg's teams. Directly comparable as a social-work provider embedded in Tilburg's wijkteam delivery model.
• ContourdeTwern: Dutch community/social-work organization active in Tilburg and partner in the Aat walk-in network. Directly comparable as a neighborhood-based social-support provider operating in the same municipality and serving overlapping resident populations.
• Buurtzorg Nederland: Large Dutch home-care cooperative organized around small neighborhood self-managing teams. Closely comparable to Toegang Tilburg as a Dutch cooperative delivering social/care services via decentralized neighborhood teams, though focused on home nursing rather than broad social-services access.
• MEE De Meent Groep: Dutch disability support organization contributing meedenkers and wijkprofessionals to Toegang Tilburg's neighborhood teams. Directly comparable as a disability-focused social-services provider integrated into municipal service delivery in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/toegang-tilburg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toegang Tilburg