Surjer Hashi Network

What Surjer Hashi Network does

Surjer Hashi Network (SHN) is a Bangladesh-based not-for-profit healthcare social enterprise operating a nationwide network of 134 primary healthcare clinics, established in 1997 and registered as a consolidated entity in 2018. The organization provides affordable maternal and child health services, immunization (EPI), family planning, safe delivery, and general health consultations primarily to low-income and ultra-poor populations across Bangladesh. Service delivery occurs through static clinic facilities, satellite spots/hubs for community outreach, and a field network of Community Service Providers (CSPs) who conduct home visits and referrals. Core operations are complemented by in-house pharmacy services at each clinic location, periodic free health camps since November 2022, and emergency medical response during disasters.

The business model is a cost-recovery subsidized healthcare platform funded by patient service fees, pharmacy/medicine sales (which grew 38% in FY 2024-25), and technical support contracts for Government of Bangladesh national health programs including EPI, TB screening, Vitamin A Plus campaigns, Measles-Rubella vaccination, and COVID-19 vaccination support. SHN complements government healthcare efforts and serves as an official implementing partner. The organization has transitioned from USAID donor dependency (which ceased approximately 2.5 years prior to FY 2024-25) to a self-sustaining social enterprise model, with clinic-level cost recovery at 90% and network-level at 73% in FY 2024-25. Combined revenue grew 6% in the same period, with 21 clinics achieving 100%+ cost recovery.

Technology infrastructure centers on an Electronic Medical Record (EMR) system with integrated service codes for diagnostics and results tracking, which was upgraded in FY 2024-25 from manual operations to a digital management system. The network has extended its diagnostic and specialty service portfolio through partnerships with Medipath D. Lab (extended lab services across 10 Dhaka clinics), DOT Glasses (affordable vision care piloted in 5 clinics), and Molbio Diagnostics (PCR-based testing via TrueNat system). Add-on service lines include dental care launched at Mirpur clinic in June 2023 and a baby dress retail product piloted in 10 clinics from August 2023. The organization operates from its headquarters in Mohakhali DOHS, Dhaka, and maintains active recruitment across clinical, operational, financial, and IT functions to support continued network buildout.

Name

Surjer Hashi Network

Legal name

Surjer Hashi Network

Website

https://shnnetwork.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Surjer Hashi Network operates a nationwide network of 134 primary healthcare clinics across Bangladesh, delivering affordable maternal and child health, immunization, family planning, and general health services primarily to low-income and ultra-poor populations through a cost-recovery social enterprise model.

Ownership category

akta.pro rank

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Clinic Service Fees: Revenue from providing healthcare services at clinics including maternal health, general health consultations, diagnostics, and procedures. Cost recovery at clinic level reached 90% in FY 2024-25 with 21 clinics achieving 100%+ cost recovery.
2. Pharmacy/Medicine Sales: Income from selling medicines and health products at clinic pharmacies. Medicine sales income increased by 38% in FY 2024-25. Combined revenues from clinic services and medicine sales increased by 6%.
3. Government Health Projects: Technical support services provided to Government of Bangladesh (GoB) in health projects, including national vaccination campaigns (Vitamin A Plus, Measles-Rubella), EPI programs, and COVID-19 vaccination support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Surjer Hashi Network operates a nationwide network of 134 primary healthcare clinics providing affordable maternal and child health, safe delivery, immunization (EPI), family planning, and general health services to low-income and ultra-poor populations across Bangladesh. Services are delivered through static clinic facilities, in-house pharmacies, satellite outreach spots, community health workers, and free health camps. Revenue comes from clinic service fees and pharmacy sales, supplemented by technical-support contracts for Government of Bangladesh health programs, with a focus on cost-recovery sustainability rather than profit.

Product overview

Surjer Hashi Network (SHN) operates a platform of 134 primary healthcare clinics across Bangladesh, primarily serving low-income populations with mother and child healthcare as the core focus. The offering is a network-based healthcare delivery platform comprising static clinic facilities, pharmacy operations, and outreach programs. Core services include maternal and child health (antenatal, safe delivery, postnatal care), immunization, family planning, and general health services. The network has expanded through add-on modules including dental care, vision care (via DOT Glasses partnership), extended lab services (via Medipath D. Lab), PCR testing (via TrueNat), and retail products like baby dresses. SHN also organizes periodic free health camps and maintains a strong community outreach program through field-based health workers.

Differentiator

Problem solved

Functional benefit

Products and services

• Surjer Hashi Clinics (Primary Healthcare Network) A nationwide network of 134 primary healthcare clinics providing affordable maternal and child health, safe delivery (normal and C-section), immunization, family planning, and general health services to low-income and ultra-poor populations across Bangladesh.
• Pharmacy Operations In-house pharmacy services at clinic locations providing affordable, quality-assured medicines to patients; medicine sales income increased 38% in FY 2024-25.
• Surjer Hashi Outreach Program Community-based outreach using health workers, paramedics, and Community Service Providers (CSPs) conducting home visits, health education, family planning, and referrals to reach hard-to-reach populations.
• Free Health Camps Periodic free medical camps organized at SHN clinics and local government premises to provide healthcare consultations and medicines to poor communities unable to access clinic services; also deployed during emergencies.
• Dental Care Service Dental healthcare services including tooth scaling, polishing, fillings, root canal treatment, extractions, and dental prosthetics delivered by BDS surgeons at SHN clinic locations.
• Vision Care Services Vision screening and affordable eyewear services delivered through partnership with DOT Glasses (Czech Republic-based social enterprise) to correct refractive errors for low-income populations.
• Extended Lab Services Extended diagnostic laboratory services provided through partnership with Medipath D. Lab, including sample collection from SHN clinics and next-day result delivery; initially covering 10 clinics in Dhaka city.
• PCR Testing (TrueNat) PCR-based diagnostic testing using the Molbio TrueNat system for reproductive health tests, Dengue, and Chikungunya at SHN clinic locations.
• Baby Dress Affordable infant clothing product line launched at select SHN clinics for families accessing healthcare services.

Quantifiable outcome

• 90% cost recovery at clinic level in FY 2024-25
• +5 more outcomes

Named customers2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Lions Club of ChittagongminorGTM or Marketing Partner · 10 October 2024Joint cervical cancer awareness and vaccination seminar organized at Pacific Jeans Garments in CEPZ Chittagong. Lions Club financed cervical cancer vaccines for 20 female workers. Expressed strong enthusiasm for future collaborations.
• Pacific Jeans Ltd.minorGTM or Marketing Partner · 10 October 2024Host venue for cervical cancer awareness seminar for garment workers at CEPZ Chittagong. Joint initiative with Lions Club and SHN for female worker health.
• Incepta Pharmaceuticals LtdminorGTM or Marketing Partner · 4 February 2024Co-sponsor of Cancer Walk 2024 initiative observed on World Cancer Day. Contributed to cervical cancer awareness rallies held in 8 divisional cities nationwide.
• Global Health Catalyst (GHC)minorStrategic or Co-development Partner · 4 February 2024Inspiration source for Cancer Walk 2024 initiative. Collaborative effort to fight cervical cancer through awareness and education in remote areas of Bangladesh.
• Medipath D. LabcoreTechnology or Integration · 13 April 2021Extended lab services partnership covering 10 Surjer Hashi Clinics in Dhaka city. Medipath provides sample collection logistics from SHN clinics with next-day result delivery. Based on results, arrangement to scale to most needed locations throughout SHN network.
• Government of Bangladesh (GoB)coreStrategic or Co-development Partner · 1 January 2018Implementing partner for national health programs including EPI, TB screening, dengue screening, COVID-19 vaccination, Vitamin A Plus campaign, Measles-Rubella vaccination. Complements government healthcare efforts. Currently providing technical support considerations for government health projects.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat5 records

Customer concentration

• YouTubeyoutube.com/@surjerhashinetwork
• Facebookfacebook.com/surjerhashinetwork
• LinkedInlinkedin.com/company/surjer-hashi-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surjer Hashi Network