What Ankara Su ve Kanalizasyon İdaresi does

Ankara Su ve Kanalizasyon İdaresi (ASKİ) is the statutory municipal water and sewerage administration serving Ankara, Turkey's capital metropolitan area, with 10,000+ employees operating across 25 districts. Founded in 1987 and wholly owned by Ankara Büyükşehir Belediyesi (Ankara Metropolitan Municipality), ASKİ holds the exclusive legal franchise under Law No. 5391 to provide drinking water supply, wastewater collection and treatment, and stormwater drainage services for the metropolitan population. The utility operates the full water value chain: 10 dams with combined 1.45 billion m³ reservoir capacity, the İvedik, Pursaklar, and Çubuk water treatment plants producing approximately 1.66 million m³/day, transmission pipelines including the remote Gerede system and Koyunbaba transfer, district distribution networks, and wastewater treatment facilities.

The organization's technology platform centers on operational monitoring and customer service delivery. SCADA provides real-time supervisory control of treatment plants and pumping stations; ANKABİS (Ankara Bilgi Sistemi) functions as the geographic information system for asset and network management; the Şebeke Bilgi Merkezi (Network Information Center) consolidates infrastructure data; and the Barajlar Bilgi Sistemi tracks dam levels across 10 reservoirs. Customer-facing channels include the 153 24/7 call center, native Android and iOS apps, a web portal (onlineislem.aski.gov.tr), SMS services via short code 2754, WhatsApp, e-Devlet integration, and a network of 80+ SuMatik self-service card-based water vending kiosks deployed across AVM centers, metro stations, and markets.

ASKİ's revenue model combines usage-based tiered water tariffs (4.08 TL/m³ residential, 10.4 TL/m³ commercial, 8.34 TL/m³ government and schools, all VAT-inclusive), wastewater fees at 50% of water consumption rate, one-time connection/participation fees under Law No. 2464, industrial wastewater discharge permits, prepaid SuMatik sales, and occasional property sales. The utility serves a captive customer base segmented across residential (the primary segment), commercial and industrial, government/public institutions, educational institutions, construction developers requiring new connections, and industrial wastewater dischargers. Tariffs are set by the Ankara Metropolitan Municipality Council. Membership in IWA, World Water Council, EBC, NewIBNET, and IFC's Urban Water 4 Cities positions ASKİ within international water utility benchmarking frameworks.

Name

Ankara Su ve Kanalizasyon İdaresi

Legal name

Ankara Su ve Kanalizasyon İdaresi Genel Müdürlüğü

Website

https://aski.gov.tr

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

ASKİ is Ankara's municipal water and sewerage monopoly, providing drinking water supply, wastewater treatment, and stormwater drainage across 25 districts to a metropolitan area exceeding 5 million residents. It operates 10 dams, treatment plants, and extensive network infrastructure under Ankara Metropolitan Municipality.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC), Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI), Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK)

Keywords

• Municipal water supply
• Wastewater treatment services
• Sewerage infrastructure
• Drinking water distribution
• Water utility management

Headquarters

HQ city

Altindag

Offices26 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain, Others

Revenue model

1. Water Supply Tariffs: ASKİ generates primary revenue through tiered water consumption tariffs charged to residential, commercial, industrial, and governmental subscribers. Tariffs follow a tiered pricing structure where unit prices increase with consumption volume. Tariffs are published on the ASKİ website and are VAT-inclusive. Water supply covers the metropolitan area and surrounding districts.
2. Wastewater Collection and Treatment Fees (Atıksu Bedeli): Wastewater fees are charged as a percentage of water consumption (currently 50% of consumed volume rate). This is mandated by ASKİ's Tariffs Regulation Article 34, based on the principle that subscribers who consume water contribute to pollution that must be removed.
3. Connection and Participation Fees (Katılım Bedeli): Water and sewer connection participation fees are charged to new subscribers under Article 87 and 88 of Law No. 2464 (Municipal Revenues Law). These cover expansion, improvement, and new infrastructure investments. These fees have been collected since 1981.
4. Channel Connection Permits and Fees: Fees for sewer connection permits, channel inspection visits, and channel participation charges for buildings connected to the municipal sewage network.
5. Prepaid Card-Based Water Sales (SuMatik): Revenue from prepaid card-based water vending kiosks (Kartlı Sayaç/Sumetik) deployed across Ankara, serving customers who pay in advance for water access.
6. Industrial Wastewater Discharge Permits: Industrial facilities require connection quality control permits for discharging wastewater into the municipal sewer system. Fees are charged for permit applications, inspections, and compliance monitoring.
7. Property Sales (Taşınmaz Satışı): ASKİ generates supplementary revenue through periodic sales of real estate properties (muhtelif taşınmazlar) owned by the utility. These are auctioned through sealed bid processes managed by the Property and Expropriation Department.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

ASKİ is the municipal water and sewerage administration for the Ankara metropolitan area, providing drinking water treatment and distribution, wastewater collection and treatment, sewerage services, and stormwater drainage across 25 districts. The utility operates 10 dams, three primary treatment plants (İvedik, Pursaklar, Çubuk), transmission pipelines, a SCADA-based real-time operations platform, and an ANKABİS geographic information system. Customer-facing channels include a mobile application, online portal, 153 call center, SMS and WhatsApp services, and more than 80 SuMatik prepaid water vending kiosks.

Product overview

ASKİ (Ankara Su ve Kanalizasyon İdaresi) operates as a municipal water and sewage utility providing comprehensive water management services through an integrated platform architecture. The core offering includes SCADA real-time monitoring infrastructure, ANKABİS geographic information system, and Şebeke Bilgi Merkezi network management. Customer-facing services are delivered through the ASKİ Mobil Uygulaması (mobile app for Android/iOS), Online İşlemler web portal, and 153 Çağrı Merkezi. The utility operates major facilities including the İvedik İçme Suyu Arıtma Tesisi and manages prepaid card-based metering through SuMatik kiosks. Supporting infrastructure includes dam water level monitoring, water quality analysis systems with EPA/EU/WHO compliance reporting, and digital channels for wastewater permits and channel connections.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Supply Service Subscription-based drinking water distribution to residential, commercial, government, and educational subscribers across 25 districts of Ankara, sourced from 10 dams and three main treatment plants (İvedik at 1,502,080 m³/day, Pursaklar at 61,214 m³/day, Çubuk at 48,800 m³/day), totaling approximately 1,612,094 m³/day to the metropolitan area.
• Wastewater Collection and Treatment Service (Atıksu Hizmeti) Municipal sewage collection and treatment service covering wastewater collection through the municipal sewer network and treatment at wastewater treatment facilities, with the wastewater fee (Atıksu Bedeli) charged at 50% of the applicable water consumption tariff rate under ASKİ Tariffs Regulation Article 34.
• Stormwater Drainage Service Municipal stormwater drainage and flood-prevention service including maintenance and cleaning of drainage grates and siphons across Ankara. In 2025, 334,055 drainage grates and siphon traps were cleaned, with 414 daily maintenance and repair operations on average across 25 districts.
• SuMatik Prepaid Water Vending Service Self-service prepaid card-based water vending service operated through more than 80 SuMatik kiosks deployed 24/7 at AVM centers, metro stations, markets, and municipal buildings across Ankara. Purchasers can acquire a prepaid card at any kiosk and load credits to access water without a standard subscription; card-meter subscribers are exempt from security deposits per Management Board Decision No. 150 dated 04.06.2008.
• Industrial Wastewater Discharge Permit Service Permit application and inspection service for industrial facilities requiring connection quality control certification before discharging process wastewater into the municipal sewer system, including application fees, inspections, and compliance monitoring.
• Water and Sewer Connection / Participation Service Connection and participation service for new water and sewer subscribers and construction projects, charging one-time participation fees (Katılım Bedeli) per Law No. 2464 Articles 87 and 88 for new connections, infrastructure expansion, and channel connection inspections. Service is in effect since 1981.
• Laboratory Water Quality Analysis Service Laboratory testing and water quality reporting service against EPA, EU, WHO, and Turkish Ministry of Health standards, providing daily water analysis results published to subscribers. Operates the Yapı Kalite Kontrol Laboratuvarı for construction material testing alongside drinking water quality analysis.
• SMS Notification Subscription Service Subscription SMS-based service offering bill notifications, tariff inquiries, water interruption alerts, and dam-level status updates via short code 2754, with a maximum of 5 messages per month at 2 TL/month.
• Dam Water Transfer Service (Koyunbaba-Çubuk-2 System) Operational water transfer service delivering 100,000 m³ of additional water per day from Koyunbaba Dam (in Çankırı province, owned by DSİ) to Çubuk-2 Dam in Ankara via 42 km of transmission pipeline, 4 reservoirs totaling 20,000 m³, and 3 pump stations. The 1.3 billion TL project supplements Ankara's water supply during drought periods.

Quantifiable outcome

• 414 maintenance operations per day across 25 districts
• +5 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered moderate and core.

• World Water Council (WWC)moderateOthersASKİ is a member of the World Water Council, an international organization coordinating global water policy and advocacy. Membership enables participation in international water management discourse and benchmarking.
• European Benchmarking Cooperation (EBC)moderateOthersASKİ participates in the European Benchmarking Cooperation benchmarking program, enabling performance comparison and best practice exchange with European water utilities.
• International Water Association (IWA)moderateOthersASKİ is a member of the IWA, the leading global network of water professionals. IWA membership supports knowledge sharing, technical standards development, and professional development in water management.
• IFC Urban Water 4 Cities (U4C)moderateOthersASKİ participates in the IFC's Urban Water 4 Cities initiative, which supports improved water utility performance in developing countries through advisory services and knowledge sharing.
• NewIBNET (International Benchmarking Network)moderateOthersASKİ holds active membership in NewIBNET, the global benchmarking network for water and sanitation utilities. Membership enables performance monitoring and comparison with peer utilities worldwide.
• Devlet Su İşleri (DSİ) - State Hydraulic WorkscoreStrategic or Co-development PartnerASKİ collaborated with DSİ (State Hydraulic Works) to establish water transfer from Koyunbaba Dam in Çankırı province to Çubuk-2 Dam in Ankara. The agreement was facilitated through Ankara Metropolitan Municipality Mayor Mansur Yavaş's initiatives. DSİ owns and operates the Koyunbaba Dam, and the transfer agreement enables Ankara to access additional water resources during drought periods.
• Ankara Büyükşehir Belediyesi (Ankara Metropolitan Municipality)coreStrategic or Co-development PartnerASKİ is affiliated with and primarily funded by Ankara Metropolitan Municipality. The municipality provides governance oversight, approves tariffs and investments, and coordinates ASKİ's strategic direction. Major capital projects such as the 1.1 billion USD infrastructure investment program are approved and supported by the municipality.

Scale indicators11 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• İZSU (İzmir Su ve Kanalizasyon İdaresi): Izmir's municipal water and sewerage utility. Same Turkish municipal water utility model serving Turkey's third-largest city, with comparable treatment plant operations, district-based service delivery, and tiered residential/commercial tariffs.
• BUSKİ (Bursa Su ve Kanalizasyon İdaresi): Bursa's metropolitan water and sewerage administration. Comparable Turkish municipal water utility serving a major industrial city, with similar operational structure and regulatory framework under Law No. 5391.
• KASKİ (Konya Su ve Kanalizasyon İdaresi): Konya's metropolitan water and sewerage administration. Comparable Turkish municipal water utility serving a large central Anatolian city, with similar operational challenges around water resource management and infrastructure expansion.
• ASAT (Antalya Su ve Atıksu İdaresi): Antalya's water and wastewater administration. Turkish municipal water utility with comparable operational model; particularly relevant for ASKİ due to Antalya's tourism-driven demand volatility and water-stress conditions similar to Ankara's.
• İSKİ (İstanbul Su ve Kanalizasyon İdaresi): Istanbul's municipal water and sewerage administration. Directly comparable to ASKİ as a Turkish metropolitan water utility with similar regulatory structure, tariff model, and full water value chain operations under municipal governance.
• MESKİ (Mersin Su ve Kanalizasyon İdaresi): Mersin's municipal water and sewerage utility. Comparable Turkish metropolitan water utility with similar service delivery model, tariff structures, and infrastructure modernization programs.

Broad incumbents

• Thames Water: UK's largest water and wastewater utility serving London and surrounding areas. Comparable as a large-scale municipal water utility with integrated water value chain operations, though operating under a different (regulated private) governance model than ASKİ's municipal ownership.
• Veolia Water (Suez/Engie utility operations): Global water utility operator with municipal water and wastewater service contracts across multiple countries. Relevant for benchmarking operational best practices, technology deployment (SCADA, GIS), and large-scale utility management approaches.

Regional players

• Greater Cairo Water Authority: Egypt's main water utility serving the Cairo metropolitan area. Comparable as a large Middle East/North Africa municipal water utility operating under similar climate-stress conditions (drought, urban demand growth, infrastructure modernization challenges).

Others

• DSİ (Devlet Su İşleri - State Hydraulic Works of Turkey): Turkey's national water agency responsible for dam construction, water resource management, and inter-basin transfers. While not a municipal utility, DSI is ASKİ's strategic partner on the Koyunbaba transfer project and represents an adjacent ecosystem participant in Turkish water infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/askiankara
• Facebookfacebook.com/askigenelmudurlugu

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ankara Su ve Kanalizasyon İdaresi