IT Partner

What IT Partner does

IT Partner B.V. is a Dutch software company founded in 1999 and headquartered in Hendrik-Ido-Ambacht, Netherlands, specializing in terminal operating system (TOS) software for container, RoRo, and general cargo terminals. The company employs approximately 40 staff across the Netherlands, Sint Maarten, and Suriname, and serves port and terminal operators, port authorities, freight forwarders, agencies, and warehouse operators across Europe, the Caribbean, Suriname, and the Middle East. The core product is the CENTER TOS Suite, a modular, cloud-ready, configurable platform that supports deep sea, short sea, inland, intermodal, rail, and multipurpose terminals, with a bi-weekly release cycle deployable in approximately 30 minutes per upgrade.

The CENTER Suite is built on the Thinkwise low-code platform and comprises roughly fifteen modules: CENTER ERP (the core TOS for administration, planning, and real-time job-controlled execution), Masterplan (yard and vessel visualization), Apps (cross-platform mobile operations on iOS, Android, Microsoft), Intelligence (Power BI-based BI with 50+ default reports), Client Portal, WFP (workforce planning), Masterview (paperless crane/tally display), PCS (cloud-based Port Community System, IMO FAL-compliant), PMS (port management), WMS (warehouse management), Freight Forwarding, and Agency. AI capabilities are delivered through three modules — StackAI, JobAI, and StowAI — developed by Loadmaster.AI, a 2024 joint venture with Supplai that applies reinforcement learning and optimization to yard stacking, equipment dispatching, and vessel planning.

IT Partner monetizes the suite via modular subscription-based licensing, with pricing not publicly disclosed and customers directed to direct sales engagement. Go-to-market is direct enterprise sales led by Director Sales & Business Development Tom Schouten, complemented by website demo requests, content marketing via the company blog, and a LinkedIn presence. Distribution is amplified by regional entities: Caribbean Software Solutions (wholly owned subsidiary in Sint Maarten, est. 2019) for Caribbean PCS rollouts, and VSH-Tech (joint venture with VSH Holding in Suriname, est. 2019-2020) for warehouse and freight forwarding deployments. The company claims 100% customer retention across its 25-year operating history, with named enterprise customers including Rotterdam Short Sea Terminals (largest short sea terminal in Europe), Port of St. Maarten, Verbrugge, and N.V. Havenbeheer Suriname, the latter as lead implementation partner for the IDB-funded National PCS Suriname project launched in 2025.

Name

IT Partner

Legal name

IT Partner B.V.

Website

https://itpartner.nl

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

IT Partner is a Dutch software company that provides modular CENTER TOS Terminal Operating System software for container, RoRo, and general cargo terminals, serving port operators, port authorities, freight forwarders, agencies, and warehouse operators across Europe, the Caribbean, Suriname, and the Middle East.

Ownership category

akta.pro rank

Product category

Port and Terminal Operating System Software

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Intermodal/Community Rail-Truck Coordination & Slot/Appointment Systems (TLAHAOAM)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Terminal operating system
• Port logistics software
• Container terminal automation
• Port community system
• Maritime logistics software

Headquarters

HQ city

Hendrik-ido-ambacht

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing and Subscription (CENTER TOS Suite): IT Partner generates revenue primarily through licensing and subscription fees for its CENTER TOS suite of modules including CENTER ERP, CENTER Masterplan, CENTER Apps, CENTER Intelligence, CENTER Client Portal, CENTER WFP, CENTER PCS, CENTER PMS, CENTER WMS, CENTER Freight Forwarding, CENTER Agency, and the AI modules StackAI, JobAI, and StowAI. The company also offers subscription-based pricing for CENTER PCS which saves clients from one-off large investments. The suite is modular, allowing customers to use independent modules while paying for the capabilities they need.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

IT Partner develops and sells the CENTER TOS (Terminal Operating System) Suite, a modular, cloud-ready, configurable platform for container, RoRo, and general cargo terminals. The suite includes CENTER ERP at its core, plus planning, mobile, BI, workforce, and AI modules (StackAI, JobAI, StowAI), and is complemented by CENTER PCS (Port Community System), CENTER PMS, Freight Forwarding, Agency, and WMS modules. Customers purchase individual modules via subscription-based licensing, receiving upgrades every two weeks in approximately 30 minutes.

Product overview

IT Partner's product portfolio is organized around the CENTER TOS (Terminal Operating System) Suite, a modular and scalable platform for port and terminal automation. The suite covers Container (LoLo), RoRo (Roll-on/Roll-off), and General Cargo (Breakbulk) terminal operations. The core platform is CENTER ERP, which handles terminal administration, planning, and real-time job-controlled operations. Additional modules include CENTER Masterplan (yard and vessel planning visualization), CENTER Apps (mobile operations), CENTER WFP (workforce planning), CENTER Client Portal (stakeholder-facing web portal), Center Intelligence (Power BI-based BI/reporting), and Center Masterview (digital crane plan viewer). The IT Partner Group also includes Loadmaster.ai, which provides three AI modules integrated into CENTER: StackAI (reinforcement-learning yard stacking optimization), JobAI (AI-driven equipment dispatching), and StowAI (automated vessel planning and sequencing). Complementary modules cover Port Community Systems (Center PCS), Port Management (Center PMS), Freight Forwarding, Agency, and Warehouse Management. All modules within the CENTER Suite share a two-week upgrade cycle and can be used independently or as an integrated whole.

Differentiator

Problem solved

Functional benefit

Brands

• CENTER TOS: Terminal Operating System for Container, RoRo, and General Cargo terminals - a complete and state-of-the-art multicargo terminal operations platform
• CENTER Suite
• CENTER ERP
• CENTER Masterplan
• CENTER Apps
• CENTER Intelligence
• CENTER Client Portal
• CENTER WFP
• CENTER PCS
• CENTER PMS
• CENTER Freight Forwarding
• CENTER Agency
• CENTER WMS
• CENTER Masterview
• StackAI
• JobAI
• StowAI

Products and services

• CENTER TOS (Terminal Operating System) Suite Unified CENTER platform providing all terminal operating system modules for Container, RoRo, and General Cargo terminals. Configurable, cloud-ready, modular and scalable, with upgrades delivered every two weeks in approximately 30 minutes, including CENTER ERP plus planning, analytics, mobile, workforce planning, client portal, and integrated AI modules.
• CENTER ERP (Terminal Operating System) Complete and flexible multi-cargo Terminal Operating System supporting administration, planning, and operations for Container (LoLo), RoRo (cars, trailers, Mafi/Cassette), and General Cargo (Breakbulk, Steel, Pipes) terminals. Provides real-time job-controlled execution, yard planning, berth planning, equipment control, EDI integration, customs documentation, container freight station, reefer control, and gate operations.
• CENTER Masterplan Visualization tool for terminal yard planning, vessel planning, and move control, combining bay views, discharge sequencing, stowage planning, crane split, and rail planning. Integrates with StowAI for automated vessel planning and supports integration with (D)GPS-based positioning systems.
• CENTER Apps Mobile application platform enabling terminal operations on handheld devices (iOS, Android, Microsoft) with real-time operational information. Supports handheld functions (cargo inspection, discharge/load moves, gate checks, reefer control, seal checking), container handling equipment functions for all equipment types (RTG, STS, RMG, AGV), and performance monitoring.
• CENTER Intelligence Business Intelligence module providing real-time data insight from all CENTER Suite applications via pre-defined Power BI reports and dashboards. Offers 50+ default reports covering daily operations, equipment and vessel performance, revenue, volume, and process maps, with drill-down and what-if analysis on desktop, iOS, and Android.
• CENTER Client Portal Advanced web portal for shipping lines, agents, transport companies, and stakeholders to track and exchange information with CENTER TOS. Supports container/RoRo/general cargo status and history, booking creation, release management, Vehicle Booking System (truck appointments), real-time reports, and photo/document integration.
• CENTER WFP (Work Force Planning) Workforce planning module enabling planning of internal and external workforces, resources, equipment, and workorder activities by day, shift, and location. Connected to HR software for automatic data sharing and fully integrated with CENTER ERP for automated project creation.
• CENTER Masterview Digitized discharge/loading plan viewer for crane operators and tally/checkers, providing paperless, real-time bay view visualization for vessel and barge operations. Connected to Crane OCR and Job Execution for real-time status updates.
• CENTER PCS (Port Community System) Single window, cloud-based Port Community System connecting and integrating public and private port sectors. Fully compliant with IMO FAL Convention with real-time information on desktop and mobile, configurable process flows, and compartmentalized data access per stakeholder. Includes Maritime Single Window, Security Module, and Truck Handling Optimization.
• CENTER PMS (Port Management System) Port Management software handling pilot schedules, vessel movements, dock activities, and asset management. Includes port log module recording every event including weather and tide conditions, extended security module for person and vehicle control, and automatic report generation.
• CENTER Freight Forwarding Integrated, adaptable, and cloud-based cargo management solution for freight forwarders covering comprehensive application flows, customer service, and compliance. Developed by VSH-Tech.
• CENTER Agency Software for shipping and port agents to manage cargo management, release management, and declarations and billing, replacing all paperwork with a digital workflow. Developed by VSH-Tech.
• CENTER WMS (Warehouse Management) Warehouse Management Services covering shipment management, inventory functions, and invoicing with real-time traceability via mobile app. Fully integrated with CENTER Freight Forwarding.
• StackAI AI-powered reinforcement learning tool for optimizing container stacking in the yard, reducing shifters and increasing crane efficiency. Part of the CENTER suite and integrated with CENTER ERP and Masterplan.
• JobAI AI-powered dispatching and job control module that assigns jobs to the right container handling equipment at the right time, minimizing delays and driving times. Integrated with CENTER ERP and Masterplan.
• StowAI Automated vessel planning AI that replaces manual and rule-based vessel planning, automatically and continuously re-planning vessels during operations. Developed by Loadmaster.ai subsidiary and integrated with CENTER ERP and Masterplan.

Quantifiable outcome

• 100% customer retention across the company's 25+ year history
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature15 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• N.V. Havenbeheer SurinameflagshipStrategic or Co-development Partner · 1 November 2025N.V. Havenbeheer Suriname is the state port management company leading the National Port Community System Suriname project. IT Partner is implementing CENTER PCS as part of this national initiative under the ITLCS program funded by the Inter-American Development Bank. The project officially launched on 10 December 2025 and the implementation phase began November 1, 2025. This is a flagship national-level project involving multiple government ministries and port stakeholders.
• Loadmaster.AIcoreStrategic or Co-development Partner · 1 January 2024Loadmaster.AI is a joint venture between IT Partner and Supplai, added to the IT Partner Group in 2024. It focuses on the newest techniques using Artificial Intelligence for container terminal planning. Loadmaster.AI developed the AI modules StackAI, JobAI, and StowAI, all of which are integrated into the CENTER Suite. This partnership represents a core strategic investment in AI-driven terminal automation capabilities.
• Supplai (Loadmaster.AI Joint Venture)coreStrategic or Co-development Partner · 1 January 2024Supplai co-founded Loadmaster.AI as a joint venture with IT Partner in 2024. Loadmaster.AI develops AI planning solutions (StackAI, JobAI, StowAI) for container terminals, integrated into the CENTER Suite. This represents IT Partner's strategic entry into AI-driven terminal automation.
• ThinkwisecoreTechnology or Integration · 1 January 2023Thinkwise is the strategic software platform underlying the CENTER Suite. IT Partner has been modernizing several CENTER modules using the Thinkwise Platform since approximately 2023. Thinkwise enables a more modern user experience, faster release cycles, and improved API integrations. IT Partner describes Thinkwise as their 'strategic platform' for the entire Center Suite, with ongoing systematic modernization converting modules one by one into the Thinkwise environment.
• VSH United (VSH-Tech Joint Venture)coreStrategic or Co-development Partner · 1 January 2019VSH-Tech is a joint venture between IT Partner and VSH Holding, established in 2019/2020 with an office in Suriname. It develops and produces logistics software on a low-code platform for agencies, freight forwarding, and warehousing. Products include CENTER Freight Forwarding, CENTER Agency, and CENTER WMS. VSH-Tech represents IT Partner Group solutions in Suriname.
• Caribbean Software Solutions (CSS)coreStrategic or Co-development Partner · 1 January 2019Caribbean Software Solutions (CSS) is a subsidiary of IT Partner Group established in 2019 on the island of Sint Maarten. It manages the process of seamless integration of Center PCS, Port Community Systems, and Port Software Solutions throughout the Caribbean region. CSS is a key channel partner for IT Partner's PCS solutions in the Caribbean market.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/itpartnerbv
• Xx.com/itpartnerbv
• Facebookfacebook.com/ITPartnerBV

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Partner