Quality One Australia
Quality One Australia is a Melbourne-based quality and process management consultancy delivering Lean Six Sigma, FMEA, 8D, APQP, and SPC training, consulting, and facilitation services to manufacturing, healthcare, and financial services organisations across Australia, New Zealand, Taiwan, and the broader Q1 global network.
- Company typePrivate
- Founded2005
- HeadquartersMelbourne, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Quality One Australia does
Quality One Australia is a Melbourne-headquartered education, training, and consulting firm that delivers end-to-end process and quality management services to manufacturing, healthcare, and financial services organisations. The company provides structured training and certification in quality tools including Lean Six Sigma (White through Master Black Belt), FMEA, 8D, APQP, MSA, SPC, Process Mapping, and Robustness Analysis, alongside consulting, facilitation, and program delivery engagements ranging from single-day focused assistance to long-term business improvement programs. It operates as an affiliate of Quality One USA within the global Q1 network, enabling onsite delivery across Australia, New Zealand, Taiwan, Asia, Europe, and the Americas, with public training scheduled across major Australian, New Zealand, Taiwanese, and US cities and virtual/online courses available globally.
The firm's core technology offering is the in-development iProgent™ Enterprise Integrated Management System (EIMS) software suite, built on its proprietary Organisational Robustness Analysis (ORA) methodology. The iProgent suite comprises several modules including APQP Professional (for product development robustness with integrated DFMEA, PFMEA, DVP&R, Control Plans, MSA, and SPC), e8D Online / iProgent 8D (a root cause analysis tool organizing teams through the 8D process), iProgent Tracker (a Lean Six Sigma program tracking application with Hoshin Kanri pathways), Decision Making Modelling (a structured option/given/want/risk scoring framework), and a Training Diary Generator (for competency measurement post-training). The company also offers Electronic Process Management services positioned around Industry 4.0 readiness, including custom software workflows and centralized process data management.
Quality One Australia earns revenue primarily through professional services fees for training, consulting, and facilitation, with publicly disclosed course pricing of AUD $1,000–$1,800 + GST per participant for Process Mapping training and price-on-application for onsite and custom engagements. An emerging one-time license revenue stream comes from the iProgent software suite and Decision Making Modelling tool. The go-to-market mixes top-of-funnel content marketing (website, blog, Facebook, LinkedIn, YouTube) with direct enterprise field sales for onsite training and long-term consulting engagements, plus self-serve online booking for virtual courses. The firm holds no external funding and operates as a privately held Pty Ltd company under strategic alignment with Quality One USA.
Quality One Australia firmographics
Firmographics- Name
- Quality One Australia
- Legal name
- Quality One Australia Pty Ltd
- Website
- https://quality-one.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Quality One Australia is a Melbourne-based quality and process management consultancy delivering Lean Six Sigma, FMEA, 8D, APQP, and SPC training, consulting, and facilitation services to manufacturing, healthcare, and financial services organisations across Australia, New Zealand, Taiwan, and the broader Q1 global network.
- Ownership category
- akta.pro rank
Quality One Australia industry classification
Industry- Product category
- Quality Management Consulting
- NAICS
- Professional, Scientific, and Technical Services (541), Other Scientific and Technical Consulting Services (541690), Software Publishers (51321), Custom Computer Programming Services (541511)
- SIC
- Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Statistical Process Control (SPC) & Measurement Systems (MSA/Gage R&R) (EDABAKAF)
- akta.pro secondary industry
- Testing, QA & Release/Deployment Enablement (BPAEAAAN)
Keywords
Where Quality One Australia is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices7 records
Markets served
Quality One Australia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Training and Assessment Services: Training and assessment in quality tools, process management, program and project management, and educational development with focused assessment and articulation to higher study when possible. Courses include Lean Six Sigma (White, Yellow, Green, Green Condensed, Black, Master Black Belt, Champions), FMEA, 8D, APQP, MSA, SPC, Process Mapping, and more.
- Consulting Services: Consulting in quality and educational programs, work-based learning, quality tools (FMEA, APQP, 8D, Lean Six Sigma, EIMS, ORA, SPC and many more). Services range from single day focused assistance through to long-term business improvement engagements.
- Development Services: Quality One Australia develops training programs, business and quality management systems, educational programs, work-based learning, intranet and internet systems and electronic process management across many industries.
- Software and Tools: Tools and software including Decision Making Modelling and iProgent, representing applications and vendors that assist organisations' quality and business processes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Process Mapping Public Training - Comprehensive (2 Days) |
| One time/ perpetual license | Pay-as-you-go | Process Mapping Public Training - Condensed (1 Day) |
| One time/ perpetual license | Multi-year contract | Process Mapping - Private Onsite Delivery |
| Subscription | Multi-year contract | Onsite Training |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Quality One Australia product offering
Product offeringCore offering
Quality One Australia is a quality and process management consultancy that delivers training, consulting, facilitation, and program management services covering quality tools such as Lean Six Sigma, FMEA, 8D, APQP, SPC, MSA, Root Cause Analysis, and Process Mapping. It complements these professional services with proprietary software products built around its iProgent Enterprise Integrated Management System, used to support quality management, problem solving, and continuous improvement programs for organisations across Australia, New Zealand, and the broader Asia-Pacific region.
Product overview
Quality One Australia is a quality and process management consultancy offering a combination of training services, consulting/facilitation, and proprietary software products. The core software offering is the iProgent Enterprise Integrated Management System (EIMS) platform, which is being developed in a modular fashion. The iProgent suite includes APQP Professional (for product development robustness), e8D Online/iProgent 8D (for root cause problem solving), iProgent Tracker (for Lean Six Sigma program tracking), and Decision Making Modelling tools. The company also offers a Training Diary Generator tool. Beyond software, the company provides extensive training services in quality tools (8D, APQP, FMEA, Lean Six Sigma, SPC, MSA, Process Mapping) and consulting/facilitation services across process improvement, risk management, and quality management systems.
Differentiator
Problem solved
Functional benefit
Brands
- iProgent: Enterprise Integrated Management System (EIMS) software being developed by Quality One, based on Organisational Robustness Analysis principles.
- iProgent Tracker
- e8D Online
- APQP Professional
Products and services
- iProgent (Enterprise Integrated Management System - EIMS) Proprietary Enterprise Integrated Management System (EIMS) software platform from Quality One, built on the Organisational Robustness Analysis methodology, providing an overarching management framework for organisations to embed quality and process improvement.
- APQP Professional Software tool being developed by Quality One Australia to support Advanced Product Quality Planning (APQP) activities for new product introduction in manufacturing and industrial organisations.
- e8D Online (iProgent 8D) e8D Online is an online 8D problem-solving tool, fully integrated as the iProgent 8D module of the broader iProgent suite, used by organisations to drive structured root cause analysis and corrective action.
- iProgent Tracker Software tool within the iProgent suite used to track and manage Lean Six Sigma program and practitioner progress within client organisations.
- Decision Making Modelling Standalone Decision Making Modelling tool offered by Quality One Australia to support structured decision-making processes for client organisations.
- Training Diary Generator Training Diary Generator tool, supplied as a software product by Quality One Australia, used to create training diaries for Lean Six Sigma certification programs.
- Training Services Training and assessment services delivered by Quality One Australia covering Lean Six Sigma (Yellow, Green, Black, Master Black Belt), FMEA, 8D, APQP, SPC, MSA, Root Cause Analysis, and Process Mapping, delivered as public, onsite, and virtual programs to individuals and corporate cohorts.
- Consulting Services Consulting services provided by Quality One Australia to help organisations design, deploy, and improve their quality management systems and continuous improvement programs.
- Facilitation Services Facilitation services delivered by Quality One Australia to lead client workshops, kaizen events, and structured problem-solving sessions in support of quality and process improvement initiatives.
- Program Management Services (Program Delivery) Program management and program delivery services offered by Quality One Australia to plan, coordinate, and run end-to-end quality and continuous improvement programs across client organisations and regions.
- Electronic Process Management Electronic Process Management service offering from Quality One Australia, helping clients move from paper-based to electronic management of their quality and operational processes.
- Phone and Tablet Applications (custom development) Custom phone and tablet application development services offered by Quality One Australia to build mobile quality and process tools tailored to client requirements.
Companies that use Quality One Australia
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Quality One Australia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Quality One Australia partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Quality One USA (Q1 - Quality One)coreQuality One Australia was established as Quality Associates Australia in 2005 due to overwhelming response from Q1 - Quality One USA to provide quality training, consultation and facilitation services throughout the South East Asia region. The company rebranded in 2018 to more closely align with the US partner. Services are delivered globally through the Q1 network.
Scale indicators1 record
Recent moves6 records
Expansion highlights7 records
Quality One Australia competitors and assessment
Company assessmentBroad incumbents
- SGS: Global testing, inspection, and certification giant that also delivers quality and process improvement training and consulting to manufacturers. Overlaps with Quality One in quality training and process improvement services but operates a far broader TIC portfolio.
- TÜV SÜD: International TIC provider with training academies covering quality, Six Sigma, and process management. Overlaps with Quality One on the training side while operating a much wider portfolio in testing and certification.
- Bureau Veritas: Worldwide TIC and certification services group that runs quality management systems training (ISO 9001 and adjacent) plus industry-specific process improvement programs. Comparable as a broad incumbent in the same buyer conversations as Quality One.
- BSI Group: Standards body and certification/training provider offering ISO 9001 and quality management training courses globally. Comparable on the quality training and certification delivery mechanism, though BSI is the standards owner and much broader in scope.
Direct peers
- Minitab: Provider of statistical analysis software and associated SPC, MSA, and quality improvement training. Direct competitor on the SPC/MSA tooling side and on the training courses tied to those tools, with deeper brand recognition globally.
- American Society for Quality (ASQ): Membership and certification body delivering quality training (Lean Six Sigma, CQE, CQA) plus content and certification exams. Direct peer in the quality training and certification market where Quality One competes for the same practitioner wallet.
- MasterControl: Quality and compliance management software provider widely used in regulated manufacturing. Comparable as a QMS software peer targeting the same electronic process management outcome that Quality One Australia is building toward.
- ETQ (Hexagon): Cloud quality management system (QMS) software vendor serving manufacturing and life sciences, comparable to the iProgent software ambition. Competes for the same enterprise quality platform budget as Quality One's evolving iProgent suite.
- Ideagen: Provider of quality and risk management software (Q-Pulse, PleaseReview) plus compliance content, serving regulated industries. Comparable as a quality software vendor competing for the same electronic QMS budget Quality One targets with iProgent.
- Quality One USA: Parent affiliate and namesake of Quality One Australia; offers the same Lean Six Sigma, FMEA, 8D, APQP, and SPC curriculum plus the iProgent software family across North America. Directly comparable in product, delivery model, and tooling.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Quality One Australia social profiles
Digital presenceQuality One Australia compliance and trust
Trust signalCompliance1 record
Quality One Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quality One Australia leadership team
Management profileNumber of profiles
Profiles1 record
Quality One Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quality One Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quality One Australia
What does Quality One Australia do?
Quality One Australia is a quality and process management consultancy that delivers training, consulting, facilitation, and program management services covering quality tools such as Lean Six Sigma, FMEA, 8D, APQP, SPC, MSA, Root Cause Analysis, and Process Mapping. It complements these professional services with proprietary software products built around its iProgent Enterprise Integrated Management System, used to support quality management, problem solving, and continuous improvement programs for organisations across Australia, New Zealand, and the broader Asia-Pacific region.
Is Quality One Australia a public or private company?
Quality One Australia is a private company. It is classified as corporate owned and is currently operating.
When was Quality One Australia founded?
Quality One Australia was founded in 2005. It employs 1 to 10 people.
Where is Quality One Australia based?
Quality One Australia is headquartered in Melbourne, Australia, in the Oceania region.
How does Quality One Australia make money?
Four revenue lines are on record. Training and Assessment Services are the primary driver. The others are consulting Services, development Services and software and Tools.
Who are Quality One Australia's main competitors?
Broad incumbents on record are SGS, TÜV SÜD, Bureau Veritas and BSI Group. Direct peers are Minitab, American Society for Quality (ASQ), MasterControl, ETQ (Hexagon), Ideagen and Quality One USA.
Does Quality One Australia have an API?
No public API is recorded for Quality One Australia.
What industry is Quality One Australia in?
Quality One Australia's product category is Quality Management Consulting. Its primary akta.pro industry code is EDABAKAF, Statistical Process Control (SPC) & Measurement Systems (MSA/Gage R&R), with a secondary code of BPAEAAAN, Testing, QA & Release/Deployment Enablement. Its NAICS code is 541 and its SIC code is 8741.