Riviera Maya

What Riviera Maya does

Riviera Maya operates as a Playa del Carmen-based boutique advisory firm, operating under Chacon Enterprises and led by founder Carlos R. Chacón, a U.S. citizen who has been active in the region since approximately 2004. The firm specializes in cross-border real estate consulting for foreign nationals — predominantly U.S. and Canadian individuals and families — seeking to purchase property, relocate, or establish businesses in Mexico's Riviera Maya corridor. Core offerings span property search advisory, legal services coordination, immigration consulting, property management, construction referral, and discovery tours, delivered through a curated network of partner professionals rather than a single in-house full-stack capability.

The business model is fee-based professional services with quote-based pricing per engagement, supplemented by free consultations as a customer acquisition mechanism. Distribution is leveraged through partnerships with globally recognized real estate brands including Engel & Volkers, Century 21, and Sotheby's, which provide access to inbound foreign buyer pipelines. Complementary partnerships with SekuraLaw for legal advisory and Cristian Hernández Romero as legal consultant allow the firm to bundle transactional and legal advisory under one client relationship. Casa Playa Car extends the offering into vehicle and tour services, capturing adjacent wallet share from arriving foreign clients.

Revenue mechanics depend on individual transaction engagements and ongoing property management retainers rather than recurring software revenue. The firm is small (11–50 employees), founder-led, and self-funded, with no disclosed funding rounds. Its primary strategic vulnerability is heavy dependence on a single founder's personal brand and network, while its primary moat dimension is the curated partner ecosystem that gives foreign buyers a one-stop entry point into a cross-border purchase — a complex process involving fideicomiso bank trusts, immigration steps, and local legal navigation that foreign buyers cannot easily execute alone.

Name

Riviera Maya

Legal name

Riviera Maya LLC

Website

https://chaconenterprises.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Riviera Maya is a Playa del Carmen-based boutique advisory firm that helps U.S. and Canadian individuals buy property, relocate, or establish businesses in Mexico's Riviera Maya region through a curated network of real estate, legal, and relocation partners.

Ownership category

akta.pro rank

Headquarters

HQ city

Playa Del Carmen

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Real Estate Consulting: Advisory services for buying and selling real estate in the Riviera Maya, Playa del Carmen, and other Mexican locations. Services include investment consultation, property search assistance, and market analysis for both residential and commercial properties.
2. Property Management: Ongoing property management services for vacation rentals, luxury villas, and residential properties. Includes maintenance, marketing, bookings, housekeeping, guest management, and financial oversight.
3. Immigration Consulting: Comprehensive immigration service including residency applications (temporary and permanent), work permits, citizenship assistance, visa extensions, and legal support for relocating to Mexico.
4. Legal Services (Notarias): Partnership with SekuraLaw providing legal services for investors including property verification, contract review, trust arrangements (fideicomisos), and public deed signing for property acquisitions.
5. Construction Services: New home construction and remodeling services in the Riviera Maya region through partnered contractors and construction companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Riviera Maya provides real estate investment consulting and end-to-end advisory services for foreign nationals buying, selling, building, or managing property in Mexico's Riviera Maya region. Offerings are delivered through a network of independent licensed professionals covering real estate brokerage, Mexican property law, notaria public services, immigration/residency, construction, remodeling, and full-service property management.

Product overview

Riviera Maya (operated as Riviera Maya LLC / Chacon Enterprises) is a comprehensive real estate consulting and advisory firm based in Playa del Carmen, Mexico. The company operates as a multi-service platform offering a portfolio of interconnected services for international property investors. The core offering consists of Real Estate Consulting, supported by complementary legal services (Mexican Law on Ownership, Legal Services for Investors, and Notarias Professional Services), construction and remodeling services, and property management. Additional support services include Immigration Consulting for residency matters, Expat Support services, Business Advisory, Tours and Discovery experiences, and Safety Services. The company primarily serves foreign nationals from the US, Canada, and Europe seeking to invest in or relocate to Mexico's Caribbean coast.

Differentiator

Problem solved

Functional benefit

Products and services

• Real Estate Consulting Expert advice and recommendations for clients looking to buy, sell, or build property in the Riviera Maya region, including thorough market research and unbiased guidance throughout the investment process. Targeted at international investors, expats, and retirees.
• Legal Services for Investors Comprehensive legal support including consulting in civil, mercantile, fiscal, and administrative matters, plus trust arrangement (fideicomiso) services and public deed execution for foreign real estate investments. For foreign nationals acquiring property in Mexico.
• Mexican Law on Ownership Legal advisory focused specifically on property ownership laws in Mexico, including verification of property titles and legal compliance for foreign buyers. For international purchasers navigating Mexican real estate law.
• Notarias Professional Services Professional notary services provided in partnership with SekuraLaw, covering legal documentation and execution for property transactions and investments in Mexico. For foreign investors completing property acquisitions.
• Construction of New Homes New home construction services in the Riviera Maya region, including assistance with permits, design, and coordination with local architects and contractors to build homes suited to the coastal climate. For buyers seeking custom-built residences.
• Remodeling Property renovation and remodeling services focused on the Riviera Maya aesthetic, incorporating natural materials, sustainable designs, and outdoor living enhancements. For property owners upgrading existing homes.
• Property Management Professional property management including maintenance, marketing, bookings, housekeeping, guest management, financial oversight, and 24/7 emergency response for vacation rentals and residential properties. For absentee owners and rental investors.
• Tours and Discovery Guided tours to Mayan ruins, cenotes, eco-parks, and cultural sites across the Riviera Maya region, including aquatic adventures like snorkeling and scuba diving. For prospective investors and visitors exploring the region.
• Immigration Consulting Immigration service assisting with temporary and permanent residency applications, work permits, citizenship, visa extensions and renewals, legal document support, and translations for individuals relocating to Mexico. For expats and relocators.
• Expats in Playa del Carmen Support services and resources for expatriates relocating to the Playa del Carmen area, including connection to expat communities and guidance on local lifestyle. For new and prospective residents.
• Business in Playa del Carmen Advisory services for entrepreneurs and businesses looking to establish or expand operations in the Playa del Carmen and Riviera Maya area. For incoming founders and operators.
• Services for Ex-pat and Safety Comprehensive services including tourist assistance, transportation coordination, healthcare referrals, and safety guidance for expatriates and visitors in the Riviera Maya. For relocating individuals and short-term visitors.

Quantifiable outcome

• 9-10% annual return on investment for Riviera Maya property investments
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Engel & VolkerscoreChannel Partner/ Reseller/ DistributorTop international real estate company partnered to provide property search and acquisition services to clients at no additional cost. Part of the company's network of professional service providers.
• Century 21coreChannel Partner/ Reseller/ DistributorGlobal real estate franchise network providing residential and commercial property services. Integrated into the company's service offering for client property needs.
• Sotheby's International RealtycoreChannel Partner/ Reseller/ DistributorLuxury real estate brand providing high-end property services. Part of the professional network for clients seeking premium properties in the Riviera Maya.
• Casa Playa CarcoreChannel Partner/ Reseller/ DistributorLocal Riviera Maya real estate company specializing in the Playacar community where the company's office is located. Provides local market expertise.
• SekuraLawcoreImplementation/ SI/ Consulting PartnerLegal services partner providing expertise in Mexican law, investment consulting, and property acquisition support. Assists clients with legal work while they focus on enjoying the region.
• Cristian Hernández RomerocoreImplementation/ SI/ Consulting PartnerFinancial lawyer based in Riviera Maya with experience at Seadust hotel, administrative manager of Playacar condominiums, and consulting lawyer for foreign real estate investment. Advises clients on legal matters from property verification to public deed signing.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Vacasa: Tech-enabled vacation rental property manager with Mexico/Caribbean coverage; competes with Riviera Maya's property management line of business for short-term rental investors in the region.
• Casago: Full-service vacation rental property manager operating across Mexico destinations; directly competes with Riviera Maya's property management offering for investor-owned short-term rentals.
• Live and Invest Overseas: Cross-border lifestyle and overseas-investment advisory covering Mexico real estate, residency, and retirement — overlapping significantly with Riviera Maya's content-marketing and consulting motion.
• International Living: Established expat-retirement publication and advisory platform covering Mexico relocation and overseas real estate investment, frequently cited by Riviera Maya as the source of its market-attractiveness thesis.

Regional players

• The Agency: Luxury global real estate brokerage with Mexico presence serving high-net-worth foreign buyers — comparable customer profile (HNW cross-border investors) and overlapping Riviera Maya footprint.

Direct peers

• Engel & Völkers: Global luxury real estate franchise and named channel partner of Riviera Maya; competes for the same foreign-investor and luxury-property mandates in the Riviera Maya region.
• Century 21: Global residential and commercial real estate franchise serving foreign buyers in Mexico, including the Riviera Maya — overlapping with Riviera Maya's investor and relocation segments.
• Mexico Lifestyle Properties: Real estate brokerage and advisory firm focused on helping foreign buyers purchase property in Mexico's Riviera Maya and surrounding regions, with services closely paralleling Riviera Maya's buyer-concierge model.
• Tulum Real Estate: Specialized Riviera Maya / Tulum real estate brokerage serving foreign investors, retirees, and expats — directly overlapping with Riviera Maya's core geographic and customer focus.
• Sotheby's International Realty: Luxury global real estate brand and named partner of Riviera Maya; competes for premium foreign-investor property transactions in Playa del Carmen and Tulum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/RivieraMayaCoastline
• LinkedInlinkedin.com/company/rivieramayallc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riviera Maya