ReceivingRoom

What ReceivingRoom does

ReceivingRoom is a Chicago-based SaaS provider of tablet-based package management software for residential multi-unit buildings, founded in 2011. The company targets property managers, building staff, and concierges at condo and apartment properties across the United States, addressing the front-desk workflow of receiving, logging, and distributing resident packages and mail.

The core product is a native tablet application (available on both Android and iPad) that uses barcode scanning to log incoming packages, sends automated email and SMS notifications to residents, and captures electronic signatures at pickup. Supporting features include carrier detection ("smart software"), digital signage output via an HDMI adapter, receipt printer integration, and mailbox slip printing, enabling a property to run most of its inbound package and mail workflow from a single front-desk device.

ReceivingRoom operates a subscription-based business model with tiered monthly pricing scaled to property size: $70/month for up to 200 units, $95/month for 201-400 units, and $105/month for 401-500 units, with custom contact-sales pricing for properties above 501 units (the sales form supports up to 801-900+ units). Optional hardware add-ons such as the ~$40 HDMI digital signage adapter and receipt printers under $300 provide incremental revenue beyond the software subscription. The company positions itself as a focused, low-cost alternative to broader property management platforms for the specific use case of package and mail tracking.

Name

ReceivingRoom

Legal name

ReceivingRoom

Website

https://www.receivingroom.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ReceivingRoom is a Chicago-based SaaS company, founded in 2011, that provides tablet-based package management software for condo and apartment building front desks, serving residential property managers across the United States with subscription pricing scaled to unit count.

Ownership category

akta.pro rank

Product category

Property Management Software

NAICS

Facilities Support Services (561210)

akta.pro primary industry

Mailroom & Package/Parcel Management Services (BPABAEAB)

akta.pro secondary industry

Front Desk & Reception Services (BPABAEAA)

Keywords

• Package management software
• Property management software
• Resident notification system
• Package tracking system
• Electronic signature capture

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel

Revenue model

1. Monthly Subscription Service Plans: Recurring monthly subscription fees based on property size (number of units). Plans include email/SMS notifications, staff accounts, web portal access, and cloud storage. No long-term commitments required.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

ReceivingRoom provides a tablet-based package management system for condo and apartment buildings. Building staff use native Android or iPad apps to scan package barcodes, automatically detect carriers, log packages, notify residents via email/SMS, and capture electronic signatures upon package release. A companion staff web portal provides package logs, signature records, and printable reports.

Product overview

ReceivingRoom is a unified tablet-based package management system consisting of native Android and iPad applications, service plans priced by property size (ranging from $70/month for up to 200 units to $105/month for 401-500 units), and optional add-ons including a Digital Signage Display Adapter ($40) and Mailbox Slips printing capability. The core system enables building staff to scan barcodes to log incoming packages, automatically identify carriers and services, notify residents via email/text/SMS, display package notifications on TV screens, print mailbox slips, and capture electronic signatures upon package release. All plans include unlimited staff accounts, resident management web portal, and cloud data storage.

Differentiator

Problem solved

Functional benefit

Products and services

• ReceivingRoom Package Management System A native Android and iPad application that enables condo and apartment building staff to scan package barcodes, automatically identify carriers, log incoming packages, notify residents via email/SMS, and capture electronic signatures upon package release. Targeted at property managers and concierges at multi-unit residential properties.
• ReceivingRoom Staff Web Portal A web-based administrative interface for property management staff to review captured signatures, generate printable package log reports, and access cloud-stored package records. Included with subscription plans.
• ReceivingRoom Digital Signage Display Adapter

Quantifiable outcome

• Significant time savings - hours saved every week on package management
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Parcel Pending: Parcel Pending provides package management solutions for residential properties, including smart lockers and notification software. They directly compete with ReceivingRoom in the multi-family residential package management space, though with a stronger focus on hardware locker systems.
• Luxer One: Luxer One offers package locker and notification systems for apartments, condominiums, and student housing. They compete directly with ReceivingRoom in residential package management, with a similar notification and tracking value proposition.
• PackageX: PackageX provides AI-powered package management software for residential and commercial properties. They compete directly with ReceivingRoom in digitizing package intake, notification, and resident pickup workflows for property managers.

Emerging players

• BuildingLink: BuildingLink is a building management platform for residential properties that includes package tracking among its features. It competes with ReceivingRoom as a broader building management solution where package management is one module among many.
• 1VALET: 1VALET provides a residential building platform combining smart access, package management, and resident services. They compete with ReceivingRoom at the front desk and lobby of residential properties with a broader smart-building approach.

Broad incumbents

• Building Engines: Building Engines is an established property management software platform for commercial and residential buildings. They compete with ReceivingRoom as a comprehensive building operations solution that could bundle package management capabilities.
• Yardi: Yardi is a major property management software platform serving residential and commercial real estate. As a broad incumbent, they compete with ReceivingRoom by offering integrated building management solutions that could include package management features.
• AppFolio: AppFolio is a leading property management software company for residential and commercial properties. As a broad incumbent, they represent a competitive threat if they choose to bundle package management features into their platform.
• RealPage: RealPage is a major property management software platform serving the multifamily housing industry. They represent a broad incumbent competitor that could potentially add package management features to their suite.
• Amazon Hub: Amazon Hub provides package locker solutions for apartment buildings and residential properties. As a broad incumbent backed by Amazon, they compete with ReceivingRoom by offering a fully integrated package management solution particularly for high-volume Amazon deliveries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/receivingroom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ReceivingRoom