QualityPro

What QualityPro does

QualityPro is a non-profit accreditation and certification organization established in 2004 and headquartered in Fairfax, Virginia. It serves the US and Canadian pest management industries by setting standards of professional excellence and certifying pest management companies and their employees through education, training, testing, and audits. QualityPro is endorsed by the National Pest Management Association (NPMA) and is positioned as the industry's leading credentialing program, currently held by approximately 3% of US pest management companies.

The organization's product portfolio centers on the core QualityPro accreditation and six specialized credentials: QualityPro Canada (regional), GreenPro (environmental/sustainability), QualityPro Schools (educational institutions), QualityPro Food Safety (food handling and processing facilities), and QualityPro Public Health (healthcare and public health settings). The underlying "technology" is the standards framework itself, most recently updated to V6.1 in 2022, with audits and training administered to accredited companies. QualityPro maintains a consumer-facing website (qualitypro.org) with a zip-code locator that directs consumers to accredited companies, and provides member companies with hiring forms, employee testing resources, training materials, and an official brand mark for marketing use.

QualityPro operates on a subscription/recurring revenue model based on annual accreditation renewals and credential-specific fees. Go-to-market is sales-led and self-serve via the website application process, with NPMA endorsement as the primary brand-credibility channel. The organization is privately operated with 1-10 employees and is led by Executive Director Brad Duncan. No venture capital, parent company, or public-listing status is disclosed; the operation appears to be carried out under NPMA endorsement as a non-profit trade credentialing body.

Name

QualityPro

Legal name

QualityPro

Website

https://npmaqualitypro.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

QualityPro is a non-profit accreditation organization that certifies US and Canadian pest management companies through standards, training, testing, and audits, endorsed by the National Pest Management Association. It serves SMB pest management operators across general, food safety, public health, schools, and green/sustainability verticals.

Ownership category

akta.pro rank

Product category

Pest Management Accreditation and Certification

NAICS

Testing Laboratories and Services (54138)

SIC

Services-Testing Laboratories (8734)

akta.pro primary industry

Certification Program Administration & Scheme Management (Standard Owners) (AFALACAC)

akta.pro secondary industries

Food & Beverage Processing Pest Management (HSAMAKAA), Auditor Qualification, Training & Competency Certification (Food Safety) (AFALACAD)

Keywords

• Pest management accreditation
• Industry credentialing program
• Food safety certification
• Public health certification
• Pest control standards

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Accreditation Services: QualityPro provides accreditation and certification services to pest management companies. The revenue model is based on annual accreditation renewals and various credential offerings including QualityPro, QualityPro Canada, GreenPro, QualityPro Schools, QualityPro Food Safety, and QualityPro Public Health certifications.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

QualityPro operates the pest management industry's leading credentialing program, providing accreditation and certification services to professional pest management companies. The program sets standards of excellence in safety, HR practices, and regulatory compliance, and offers specialized credentials (GreenPro, QualityPro Canada, QualityPro Schools, QualityPro Food Safety, QualityPro Public Health) for different verticals and geographies.

Product overview

QualityPro is a unified credentialing and accreditation platform for the pest management industry. The core offering is the QualityPro accreditation program, which is supplemented by six specialized accreditation tracks: GreenPro (environmental sustainability), QualityPro Canada (regional), QualityPro Schools, QualityPro Food Safety, and QualityPro Public Health. These products share the common framework of setting standards for professionalism, employee screening, training, and service excellence while addressing specific market verticals and geographic requirements. Accredited companies gain access to hiring forms, employee testing and training resources, and the QualityPro brand to demonstrate professionalism to prospective employees and customers.

Differentiator

Problem solved

Functional benefit

Products and services

• QualityPro The primary credentialing program that sets standards of excellence for professional pest management companies and their employees through education, training, and certification, providing consumers protection and confidence when selecting a nationally accredited company.
• QualityPro Canada Accreditation program specifically designed for pest management companies operating in Canada, offering the same standards of excellence adapted for Canadian industry requirements.
• GreenPro Eco-friendly certification recognizing pest management companies that demonstrate environmental responsibility and sustainable practices in their operations.
• QualityPro Schools Accreditation for pest management companies serving educational institutions, focusing on standards specific to school environments and student safety.
• QualityPro Food Safety Certification for pest management providers working in food handling and processing facilities, addressing food safety regulations and contamination prevention.
• QualityPro Public Health Accreditation for pest management companies serving public health settings, addressing healthcare-specific standards and infection control requirements.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• National Pest Management Association (NPMA)coreStrategic or Co-development PartnerQualityPro is endorsed by the National Pest Management Association (NPMA). QualityPro sets the standards of excellence for professional pest management companies through education, training and certification, providing consumers protection and confidence when selecting a nationally accredited company. NPMA announced the QualityPro accreditation program and continues to support and promote the credential.

Scale indicators2 records

Recent moves12 records

Expansion highlights10 records

Direct peers

• ASE (Automotive Service Excellence): Independent certification organization for automotive repair and service professionals. Comparable as a long-standing, industry-recognized credential that uses testing and training to help consumers identify qualified service providers.
• NATE (North American Technician Excellence): Industry-led certification body for HVACR technicians. Comparable as a trade-association-backed credentialing program that tests, trains, and certifies field technicians to professionalize a service industry and differentiate quality providers.
• IICRC (Institute of Inspection, Cleaning and Restoration Certification): Certification body for cleaning and restoration professionals. Comparable as an ANSI-accredited standards-setting organization that issues technician and firm credentials against defined industry standards.
• NADCA (National Air Duct Cleaners Association): Trade association that certifies air duct cleaning professionals. Comparable as a specialty service trade body offering credentialed designations and standards that differentiate member firms.
• Green Seal: Non-profit eco-certification body that sets sustainability standards and certifies products and services. Comparable as a non-profit credentialing scheme whose GreenPro-style credentialing concept QualityPro mirrors in its pest management context.

Broad incumbents

• National Pest Management Association (NPMA): The trade association that endorses QualityPro and represents the broader pest management industry. It is comparable as the apex body governing the same constituency QualityPro serves, while operating a wider mandate of advocacy, events, and membership.
• Bureau Veritas: Global testing, inspection, and certification (TIC) company. Comparable as a large-scale commercial certifier that competes in adjacent verticals (food safety, environment, safety), representing the for-profit professionalization route that could one day compete with QualityPro.
• ANSI (American National Standards Institute): Oversight body that coordinates the U.S. voluntary standards and conformity assessment system. Comparable as a higher-level accreditation and scheme management organization in the same broader ecosystem of credentialing bodies.
• Intertek: Global TIC provider offering certification, auditing, and training across multiple industries. Comparable as a credentialing competitor in adjacent regulated environments where QualityPro's food safety or public health credentials could be contested.

Regional players

• BOMA (Building Owners and Managers Association): Trade association for commercial real estate that offers credentials and designations for building professionals. Comparable as a vertical trade body that credentializes service providers in adjacent commercial-property categories, demonstrating the broader credentialing model QualityPro operates within.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/npmaqualitypro
• Facebookfacebook.com/npmaqualitypro
• LinkedInlinkedin.com/company/npmaqualitypro

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QualityPro