SUNU Bank Togo

What SUNU Bank Togo does

SUNU Bank Togo is a Togolese retail and commercial bank operating as the first banking subsidiary of the SUNU Group, a pan-African financial services conglomerate founded in 1998 by M. Pathé Dione that is present in 17 Sub-Saharan African countries across 26 insurance companies, one bank, one microfinance firm, and two health management companies. Headquartered in Lomé at 23 Avenue Kléber Dadjo, the bank serves two horizontal customer segments — Particuliers & Professionnels (individuals, salaried workers, traders, students, professionals) and Entreprises (SARL and Société Anonyme corporate clients) — through a nationwide network of 28 physical branches covering all five regions of Togo (Maritime, Plateaux, Centrale, Kara, Savanes) plus 18+ ATMs. The bank employs 200+ collaborators, of whom 50% are women.

The product platform consists of traditional banking products (current accounts, savings accounts with a premium 'Épargne Select' tier at 4.5% p.a., consumer and business financing, four-tiered card portfolio of Prférence/Privilège/Univers/Patrimoine) layered with a digital-first delivery model anchored by two flagship channels launched in 2019: WhatsApp Banking (a pioneering chat-based service accessible 24/7 via +228 93 33 64 62) and the MySUNU Bank mobile application (iOS/Android). Supplementary channels include an Internet Banking portal and a digital onboarding flow for account opening via the website. The bank's distribution is further differentiated by exclusive retail financing partnerships with CFAO Mobility (36-month 0% vehicle loans) and RAMCO (up to 10 monthly installments at 0% interest plus 2 years free after-sales service for appliances), plus eight international remittance partners (Western Union, MoneyGram, Small World, Transfast, RIA, Sicacash, MoneyTrans, Quick Cash) and mobile wallet interoperability with Mixx by Yas and Flooz.

The revenue model is a conventional retail bank spread-and-fee model: net interest income from personal and business lending funded by retail deposits (10,000 FCFA minimum on standard accounts, 10,000,000 FCFA on Épargne Select); transaction and account fees from money transfers and account services; affiliate/bancassurance commissions from the distribution of SUNU Assurances Vie Togo and SUNU Santé Togo insurance products through the bank's channels; and recurring fees on its four-tiered debit/credit card portfolio. The bank is structured as a Société Anonyme (public limited company with board of directors), domiciled in Togo, operates exclusively within the Togolese market, and is wholly owned by the SUNU Group with no third-party institutional investors disclosed.

Name

SUNU Bank Togo

Legal name

SUNU Bank Togo

Website

https://sunubank.tg

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

SUNU Bank Togo is the Togolese banking subsidiary of pan-African financial services group SUNU Group, serving individuals, professionals, and businesses in Togo through 28 branches, 18+ ATMs, and pioneering WhatsApp Banking and MySUNU Bank digital channels, complemented by retail financing partnerships and bancassurance distribution.

Ownership category

akta.pro rank

Product category

Retail and Commercial Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021), Personal Credit Institutions (6141), Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Retail banking services
• Savings accounts
• Corporate banking
• Mobile banking
• Money transfer

Headquarters

HQ city

Lomé

HQ country

Togo

Offices27 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income from Lending: Traditional banking interest income from personal and business loans (financements bancaires for both particuliers and entreprises). Interest rates offered on savings accounts at 3.5% p.a. (standard) and 4.5% p.a. (Épargne Select) indicate spread-based lending model.
2. Transaction and Account Fees: Fees from money transfer services (Western Union, MoneyGram, Small World, Transfast, RIA, Sicacash, Moneytrans, Quick Cash), account maintenance fees, and banking service charges.
3. Bancassurance: Bancassurance products offered in partnership with SUNU Group insurance companies (SUNU Assurances Vie, SUNU Santé). Insurance product distribution commissions.
4. Card Services: Debit and credit card offerings including Prférence, Privilège, Univers, and Patrimoine card tiers with associated fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels5 records

Core offering

SUNU Bank Togo is a universal commercial bank that provides deposit-taking accounts, consumer and corporate financing, bancassurance, international money transfers, and payment cards to individuals, professionals, and enterprises in Togo. It distributes these services through 28 branches, an ATM network, internet banking, the MySUNU Bank mobile app, and a WhatsApp Banking channel.

Product overview

SUNU Bank Togo is a retail and commercial bank operating as part of the SUNU Group (pan-African financial services group present in 17 sub-Saharan countries). The product portfolio consists of a core digital-first banking platform built around two flagship digital channels — WhatsApp Banking (launched 2019, a pioneering chatbot-based service on WhatsApp) and MySUNU Bank (a mobile application for iOS and Android) — supplemented by an online banking portal and online account opening capability. These digital channels sit alongside a full suite of traditional banking products: current and savings accounts (including premium Select Savings), credit/financing products, an online credit simulator, Bancassurance offerings via SUNU Assurances, and international money transfer services (Western Union, MoneyGram, and six other remittance providers). The bank also issues a four-tiered card portfolio (Préférence, Privilège, Univers, Patrimoine) and serves both retail/professional customers and corporate/business clients. The bank operates 28 branches across Togo and 18 ATMs, with its digital banking initiatives making it accessible 24h/24 and 7j/7.

Differentiator

Problem solved

Functional benefit

Brands

• MySUNU Bank: Mobile banking application available on PlayStore and AppStore for account management, transfers, payments, and insurance subscription.
• WhatsApp Banking

Products and services

• Current Account (Compte Courant) A standard demand-deposit transactional account for individual customers and businesses, used for day-to-day payments, receipts, and account management.
• Savings Account (Compte Épargne) A retail savings account designed for individuals and self-employed professionals to securely deposit funds and earn interest over time.
• Select Savings Account (Compte Épargne Sélect) A premium-tier savings account offering preferential interest terms for customers maintaining higher balances.
• Bank Financing / Loans (Financement Bancaire) Credit and lending facilities for individuals, professionals, and enterprises, covering consumer credit, working capital, and term financing needs.
• Bancassurance Bancassurance offering distributing insurance products (life and non-life) through the bank to individuals and corporate clients.
• Money Transfer Services International and domestic money remittance services delivered through partnerships with global operators including Western Union and MoneyGram.
• Bank Card Collection (Cartes Préférence, Privilège, Univers, Patrimoine) A range of payment cards spanning mass-market (Préférence), premium (Privilège), and wealth/private-banking (Univers, Patrimoine) segments for individual customers.
• WhatsApp Banking A conversational banking service that lets customers perform banking operations (account inquiries, transfers, support) directly through WhatsApp. It was the first WhatsApp-based banking service offered by a bank in Togo.
• MySUNU Bank Mobile Application An official mobile banking application enabling customers to consult accounts, perform transfers, manage cards, and access self-service banking on smartphones.
• Internet Banking A web-based internet banking platform that allows customers to view accounts, perform transfers, and manage their banking online.
• Online Account Opening (Ouverture de compte en ligne) An online account opening service that allows prospective customers to open a bank account remotely through a digital onboarding flow.
• Digital Banking for Enterprises (Banque Digitale Entreprises) A digital banking offering tailored to corporate and SME clients for cash management, treasury operations, and access to financing.

Quantifiable outcome

• Savings account interest rate of 3.5% p.a. for standard accounts and 4.5% p.a. for Épargne Select
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• CFAO MobilitycoreStrategic or Co-development PartnerExclusive retail financing partnership for vehicle purchases. SUNU Bank savings account holders benefit from 36 monthly installment payments at 0% interest through CFAO Mobility's vehicle dealership network across Togo. This partnership provides SUNU Bank with a differentiated consumer finance product and customer acquisition channel through the CFAO Mobility retail network.
• RAMCOcoreStrategic or Co-development PartnerExclusive retail financing partnership for household appliances (refrigerators, cooking equipment, TVs). SUNU Bank customers benefit from up to 10 monthly installment payments at 0% interest plus 2 years of free after-sales service at RAMCO stores. The partnership enables SUNU Bank to cross-sell savings and financing products through RAMCO's appliance retail network.
• SUNU GroupcoreOthersSUNU Bank Togo is the first bank of SUNU Group, a pan-African financial services group created in 1998 by M. Pathé Dione. SUNU Group is present in 17 Sub-Saharan African countries and operates 26 life and property insurance companies (IARD), 1 bank, 1 microfinance company, and 2 health management companies. SUNU Group provides the brand umbrella, governance, and synergies with its insurance subsidiaries.
• Western UnionminorChannel Partner/ Reseller/ DistributorInternational money transfer service available at SUNU Bank branches for remittance reception and sending. One of multiple international remittance partnerships offered at SUNU Bank Togo.
• MoneyGramminorChannel Partner/ Reseller/ DistributorInternational money transfer service available at SUNU Bank branches for cross-border remittances.
• Small WorldminorChannel Partner/ Reseller/ DistributorInternational money transfer service available at SUNU Bank branches for remittance services.
• TransfastminorChannel Partner/ Reseller/ DistributorInternational money transfer service available at SUNU Bank branches for remittance services.
• SUNU Assurances Vie TogominorStrategic or Co-development PartnerLife insurance company of SUNU Group available as a linked service through the bank's website footer. Provides bancassurance (bank-insurance) products for SUNU Bank customers including life insurance policies purchasable digitally through the MySUNU Bank app.
• SUNU Santé TogominorStrategic or Co-development PartnerHealth insurance company of SUNU Group listed as a related site. Provides health insurance products within the SUNU Group's combined banking and insurance offering in Togo.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ecobank Group: Pan-African banking group operating across 35+ countries. A broader incumbent with overlapping capabilities but a wider portfolio — useful benchmark for digital-banking scale and WAEMU strategy.

Direct peers

• Ecobank Togo: Togolese subsidiary of the Ecobank Group, a leading pan-African banking group. Directly competes with SUNU Bank Togo for retail deposits, SME current accounts, and digital banking customers in the same WAEMU regulatory and currency zone.
• Orabank Togo: WAEMU-focused commercial bank with operations in Togo offering retail and corporate banking products. Comparable in scale and target customer base to SUNU Bank Togo, competing directly on deposits, financing, and digital channels.
• NSIA Banque Togo: Togolese subsidiary of NSIA Banque, the banking arm of pan-African insurance and financial services group NSIA. Comparable integrated banking-insurance model and WAEMU footprint.
• BIA Togo: Banque Internationale pour l'Afrique au Togo, a long-standing WAEMU commercial bank offering retail and corporate banking. Competes head-to-head with SUNU Bank Togo for Particuliers & Professionnels and Entreprises segments.
• United Bank for Africa (UBA) Togo: Pan-African bank with significant WAEMU presence offering retail and commercial banking. Competes with SUNU Bank Togo for the same customer base, leveraging a larger international footprint.
• Coris Bank Togo: Subsidiary of Coris Bank International, a Burkina-led WAEMU banking group. Competes for Togolese retail and SME customers with similar digital-banking and consumer-finance positioning.
• Bank of Africa (BOA) Togo: Local subsidiary of BMCE-affiliated BOA network, providing retail and SME banking in Togo. Comparable customer mix (individuals, professionals, SMEs) and product set (accounts, financing, transfers).
• Société Générale Togo: Togolese arm of Société Générale, offering retail, SME, and corporate banking. Comparable full-service offering — savings, credit, digital banking, transfers — in the same local market.

Emerging players

• Yas (Moov Africa Togo): Togolese mobile-money operator running the Mixx by Yas wallet. Adjacent competitor for transactional banking and payments; listed as a SUNU Bank integration partner, illustrating the overlap and substitution dynamic in Togolese payments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SUNUBankTG
• Facebookfacebook.com/SUNUBankTogo
• LinkedInlinkedin.com/company/sunubanktg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SUNU Bank Togo