What Pacific Coast Community Services does

Pacific Coast Community Services (PCCS) is a 501(c)(3) nonprofit organization founded in 1996 in Alameda, California, with a stated mission of providing training and long-term employment for veterans, persons with disabilities, and individuals re-entering the workforce. The organization operates as a certified affiliate of SourceAmerica within the federal AbilityOne Program, which channels set-aside contracts to nonprofits that employ people who are blind or have significant disabilities. PCCS's commercial activities are concentrated in delivering contracted administrative services to federal agencies, including the Department of Homeland Security, U.S. Department of Agriculture, Department of Housing and Urban Development, and the Internal Revenue Service, across multiple California locations.

PCCS's service portfolio includes AbilityOne Administrative Services (receptionist, mailroom, stockroom, budget analysis, and general administrative support) and Employment and Training Programs for its three target cohorts. Service delivery is supported by two third-party cloud platforms: Apricot for case management (intake, needs assessment, employer collaboration, and outcome reporting) and CoreAchieve for learning management (personalized learning paths and offline/online progress tracking). The organization holds CARF accreditation from the Commission on Accreditation of Rehabilitation Facilities.

PCCS's revenue mechanics are entirely based on federal contract awards under the AbilityOne Program rather than public pricing or grants disclosure. Pricing is not publicly listed and is set through federal contract negotiations. Go-to-market is direct enterprise field sales to federal agencies, with no evidence of commercial or state/local government customers. Marketing is limited to a corporate website and five organic social channels. Governance is led by President & CEO Christopher Flynn, a retired federal civil service and Bay Area transit executive, and Chief Administrative Officer Adrion Bryant, a former U.S. Navy leader with organizational leadership credentials.

Name

Pacific Coast Community Services

Legal name

Pacific Coast Community Services

Website

https://pccsonline.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Coast Community Services is a 501(c)(3) nonprofit founded in 1996 in Alameda, CA that delivers federal AbilityOne contract administrative services and employment training programs for veterans, persons with disabilities, and individuals re-entering the workforce across California.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Federal Government Contracts (AbilityOne Program): PCCS generates revenue through contracted administrative services to federal agencies under the AbilityOne Program. This includes providing administrative support, budget analysis, receptionist services, stockroom management, and mailroom operations to various federal departments including DHS, USDA, HUD, and IRS across California locations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Pacific Coast Community Services (PCCS) is a 501(c)(3) nonprofit that delivers contracted administrative services to federal agencies under the AbilityOne Program—including administrative support, budget analysis, receptionist services, stockroom management, and mailroom operations for agencies such as DHS, USDA, HUD, and IRS across California. In parallel, the organization runs employment and training programs for veterans, persons with disabilities, and individuals re-entering the workforce, integrating them into federal contract roles and broader industries.

Product overview

Pacific Coast Community Services (PCCS) operates as a unified non-profit service organization offering workforce development and employment services for veterans, persons with disabilities, and individuals re-entering the workforce. The core offering consists of AbilityOne Administrative Services—providing contracted administrative, budget analysis, and operational support to federal agencies including DHS, USDA, HUD, and IRS across California. These services are delivered through a cloud-based infrastructure comprising Apricot for case management (handling intake, assessments, employer collaboration, and outcome reporting) and CoreAchieve for learning management (enabling personalized training paths and progress tracking). The integrated platform supports PCCS's mission of facilitating long-term employment and professional development.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SourceAmericacoreStrategic or Co-development PartnerSourceAmerica is a national nonprofit agency that champions employment choices and opportunities for people with disabilities. PCCS is affiliated with SourceAmerica and supports the Federal AbilityOne program, which aims to employ persons with disabilities. SourceAmerica creates jobs by building strong partnerships with the federal government and connecting their customers to industry-leading products and services.
• National Industries for the BlindcoreStrategic or Co-development PartnerPCCS collaborates with National Industries for the Blind as part of the AbilityOne Program, which empowers over 36,000 Americans with disabilities through employment opportunities. Together with SourceAmerica, PCCS plays a critical role in this nationwide initiative providing essential products and services while fostering independence and community integration.
• AbilityOne ProgramcoreStrategic or Co-development PartnerThe AbilityOne Program is a cornerstone of PCCS operations, tapping America's underutilized workforce of individuals who are blind or have significant disabilities to deliver high quality, mission-essential products and services to Federal agencies in quality employment opportunities. PCCS effectively manages numerous federal contracts through this program.
• California Chamber of CommerceminorChannel Partner/ Reseller/ DistributorThe California Chamber of Commerce is the largest broad-based business advocate to the government in California, representing one-quarter of the private sector jobs in the state. PCCS has been a member since 2003, gaining access to business advocacy resources and networking opportunities.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PRIDE Industries: One of the largest AbilityOne-affiliated nonprofits providing facility services, administrative support, and workforce development to federal agencies while employing people with disabilities. Directly comparable to PCCS in mission, customer base, and AbilityOne contract structure, but at significantly larger scale.
• Melwood: AbilityOne-affiliated nonprofit providing facility maintenance, administrative, and document management services to federal agencies while employing people with disabilities in the Mid-Atlantic. Same business model, customer segment, and procurement channel as PCCS.
• CW Resources: AbilityOne-affiliated nonprofit providing administrative, mailroom, food service, and facility services to federal agencies while employing people with disabilities. Closely comparable to PCCS in scale, service mix, and customer base.
• Chimes International: AbilityOne-affiliated nonprofit providing vocational rehabilitation, employment placement, and federal contract services for people with disabilities. Operates in the same AbilityOne federal contract ecosystem as PCCS.

Broad incumbents

• SourceAmerica: National AbilityOne central nonprofit agency that PCCS is affiliated with; oversees contract opportunities for affiliated nonprofits and itself operates in the disability-employment space. A partner and ecosystem administrator that shares the same mission and federal contract pipeline.
• National Industries for the Blind: AbilityOne central nonprofit agency focused on blindness-related employment that collaborates with PCCS under the program. Operates in the same federal contracting and disability-employment space as a larger, established partner/peer.
• Goodwill Industries International: Federated nonprofit network providing employment, training, and placement services for people with disabilities and other barriers to employment, including federal contracting services. Overlaps with PCCS in disability workforce development but operates at much broader scale and scope.
• Easterseals: National nonprofit providing disability and rehabilitation services including employment training and placement. Comparable mission population and vocational services to PCCS, though operating with a much broader service portfolio beyond federal contracting.

Regional players

• Opportunity Partners: Minnesota-based nonprofit providing employment and vocational services for people with disabilities, including AbilityOne contract work. Comparable mission and service model to PCCS but serves a different regional federal contract market.

Emerging players

• The Arc of the United States: National disability advocacy and services organization providing employment support, community integration, and advocacy for people with intellectual and developmental disabilities. Partial overlap with PCCS's employment mission, but primarily an advocacy and direct services organization rather than federal contractor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PCCSEmployment
• LinkedInlinkedin.com/company/pacific-coast-community-services
• Instagraminstagram.com/pccsemployment

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Coast Community Services