Maintain My Website

What Maintain My Website does

Maintain My Website is an Australian digital services provider operating from Queensland as Ten2Three Productions Pty Ltd (ABN 96 099 606 345), founded in 2005 and serving Australian small and medium businesses. The company offers pay-as-you-go website updates and maintenance billed at $132 AUD per hour in 15-minute increments, with requests typically completed in 1-3 business days.

The product portfolio spans four interconnected service lines. WordPress hosting is delivered via a managed WP Engine partnership in two tiers ($50 and $80 AUD per month annually), running on NEXTDC data centres in Sydney and Melbourne. Email hosting is provided as a managed resale of Microsoft 365, Google Workspace, and standard plans at $10-$28 AUD per user per month. Domain registration is offered through VentraIP for .com.au, .au, and .com at $25 AUD per year. Website design and development packages range from a $2,200 one-page site to a $9,900 WooCommerce online shop, with 4x monthly payment options, plus a $660 e-news template setup for Mailchimp or Campaign Monitor.

The business model combines usage-based maintenance, recurring subscriptions (hosting, email, domains), and one-time design fees. Distribution is primarily sales-led and direct-to-consumer via the maintainmy.website storefront, phone (1300 441 650), email, and quote-based contact forms. The company operates with no disclosed external funding, parent, subsidiaries, or management team changes, and represents a mature, founder-operated micro-business serving the long-tail of Australian SMB digital needs.

Name

Maintain My Website

Legal name

Ten2Three Productions Pty Ltd

Website

https://maintainmy.website

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Maintain My Website is an Australian SMB-focused managed services provider offering pay-as-you-go website maintenance, WordPress hosting, email hosting (Microsoft 365 and Google Workspace), domain registration, website design, and e-news template setup. Founded 2005, it operates from Queensland serving small businesses nationally.

Ownership category

akta.pro rank

Product category

Managed Website Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

Keywords

• Website maintenance services
• Managed WordPress hosting
• Business email hosting
• Domain name registration
• Website design and development

Headquarters

HQ city

Buderim

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Website Maintenance Services: Pay-as-you-go website maintenance billed in 15-minute increments at $132 AUD per hour. Customers submit requests and receive obligation-free quotes for larger projects.
2. WordPress Web Hosting & Maintenance: Monthly subscription-based WordPress hosting packages bundled with maintenance services. Two tiers: Business Ultimate at $50 AUD/month and Business Ecommerce at $80 AUD/month, both billed annually in advance.
3. Email Hosting: Subscription-based email hosting across Microsoft 365, Google Workspace, and standard email plans. Per-user monthly pricing ranging from $10-$28 AUD/user/month. Managed service where the company handles hosting management and technical support.
4. Domain Registration: Annual domain registration services for .com.au, .au, and .com domains at $25 AUD/year, billed 2-yearly in advance. Revenue from registration and renewal fees.
5. Website Design & Development: One-time fees for website design and development packages. Standard websites range from $2,200-$4,400 (4x monthly payments), eCommerce sites from $6,600-$9,900. Additional custom design add-ons at $660 AUD for first page and $220 AUD per inner page.
6. Email Marketing Templates: One-time setup fee of $660 AUD for email newsletter template design and build using Mailchimp or Campaign Monitor platforms, including account setup and content preparation for Issue 1.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Maintain My Website provides managed website maintenance, WordPress hosting, email hosting, domain registration, website design/development, and email marketing template services to Australian small and medium businesses. The core offering is on-demand website updates and maintenance billed in 15-minute increments at $132 AUD/hour, supplemented by recurring managed hosting packages and one-time website design project fees.

Product overview

Maintain My Website operates as a managed services provider offering a portfolio of interconnected web maintenance, hosting, and design services. The core offering is Website Updates & Maintenance (pay-as-you-go at $132 AUD/hour, billed in 15-minute increments) supplemented by bundled WordPress Web Hosting + Maintenance packages (Business Ultimate at $50 AUD/month and Business Ecommerce at $80 AUD/month). Additional services include Email Hosting (Microsoft 365, Google Workspace, or standard plans), Domain Hosting (.com.au, .au, .com), Website Design & Development packages (1-page to 15-page standard sites and ecommerce shops), and Email Marketing Template setup for MailChimp and Campaign Monitor. All services are managed through their Queensland Australia operations with no lock-in contracts.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Updates & Maintenance On-demand website maintenance service allowing clients to request content updates, image changes, design modifications, and software upgrades with requests typically completed within 1-3 business days. Billed at $132 AUD per hour in 15-minute increments with no lock-in contracts.
• WordPress Web Hosting + Maintenance Managed WordPress hosting via WP Engine partnership including backups, security monitoring, software updates, and Australian data centre hosting with 99.9% uptime guarantee. Two tiers: Business Ultimate at $50 AUD/month and Business Ecommerce at $80 AUD/month, both billed annually.
• Email Hosting Business email hosting via partnerships with Microsoft 365, Google Workspace, and standard POP/IMAP/SMTP plans with Australian data centre and spam filtering. Per-user pricing from $10-$28 AUD/user/month.
• Domain Hosting Domain name registration and DNS hosting for .com.au, .au, and .com domains through partnership with VentraIP, Australia's largest independent accredited registrar. $25 AUD/year per domain.
• Website Design & Development Website design packages including 1-page, 2-7 page, and 8-15 page standard websites, plus small and large online shop ecommerce packages built on WordPress/WooCommerce. Standard websites $2,200-$4,400 (4x monthly payments), eCommerce sites $6,600-$9,900.
• Email Marketing Templates Professional email newsletter template design and setup services for MailChimp and Campaign Monitor platforms. One-time fee of $660 AUD including account setup, template design, Issue 1 content preparation, and domain record configuration.

Quantifiable outcome

• Website maintenance requests typically completed between 1-3 business days
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• WP EnginecoreTechnology or IntegrationStrategic partnership where WP Engine provides the underlying WordPress hosting infrastructure. WP Engine is described as offering 'the best WordPress hosting and developer experience on a proven, reliable architecture that delivers unparalleled speed, scalability, and security.' Maintain My Website manages the hosting relationship for customers, acting as the first point of contact for technical support while WP Engine handles the actual infrastructure.
• VentraIPcoreTechnology or IntegrationPartnership with VentraIP, Australia's largest independent accredited domain registrar, for domain registration and email hosting services. The company states 'We've partnered with Australia's largest independent accredited registrar' for domain name services. Maintain My Website manages the relationship and acts as the intermediary for customers.
• MicrosoftcoreTechnology or IntegrationReseller partnership for Microsoft 365 email hosting plans including Exchange Online, Business Basic, and Business Standard tiers. Maintain My Website offers these as managed services, handling account setup, billing, and first-line technical support for Australian businesses.
• GooglecoreTechnology or IntegrationReseller partnership for Google Workspace email hosting plans including Business Starter and Business Standard tiers. Services offered as managed solutions with Australian technical support and billing management.
• NEXTDCsupportingTechnology or IntegrationData centre provider referenced in Terms & Conditions: 'All of our technical equipment is securely housed in ASX-listed NEXTDC data centres in Sydney or Melbourne.' NEXTDC is an ASX-listed company providing data centre infrastructure for the company's operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Squarespace: Website builder with bundled managed hosting, design templates, and ecommerce. Directly comparable in offering SMBs an all-in-one alternative to outsourced website maintenance and design services.
• WP Engine: The underlying WordPress hosting platform that Maintain My Website resells and manages on behalf of its SMB customers. Comparable because it directly provides the managed hosting infrastructure that forms the backbone of Maintain My Website's core offering.
• GoDaddy: Mass-market domain registrar, hosting provider, and website builder serving SMBs globally with bundled maintenance and design services. Comparable in the breadth of services (domains, hosting, email, websites) offered to the same SMB segment.
• Automattic (WordPress.com): Parent of WordPress.com, offering managed WordPress hosting, design tools, and ecommerce. Comparable as a large-scale managed WordPress platform that competes for the same SMB customers Maintain My Website serves through its WordPress maintenance and hosting services.
• Wix: DIY website builder with bundled hosting, automated maintenance, and ecommerce. Comparable because it offers an integrated alternative to hiring a third-party maintenance provider like Maintain My Website, competing for the same Australian SMB budget.

Direct peers

• SiteGround: Web hosting provider with managed WordPress plans, security, and update services targeted at SMBs. Comparable to Maintain My Website's bundled hosting + maintenance packages and overall managed-service positioning.
• Kinsta: Managed WordPress hosting provider offering premium hosting, security, and maintenance services to small and mid-sized businesses. Directly comparable to Maintain My Website's bundled hosting + maintenance model, though operating at a larger, more global scale.

Regional players

• Netregistry: Australian domain registrar and SMB-focused web services provider offering domains, hosting, email, and website building. Comparable as a domestic competitor operating in the same Australian SMB digital services market.
• Crucial Hosting: Australian web hosting and managed services provider targeting small businesses with WordPress hosting and website maintenance. Comparable as a fellow Australian SMB-focused managed hosting and maintenance competitor.
• VentraIP: Australia's largest independent accredited domain registrar and hosting provider, and an existing partner of Maintain My Website. Comparable as a regional provider offering overlapping domain, hosting, and email services to Australian SMBs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/maintainmywebsite

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maintain My Website