What MSBC does

MSBC Pty Limited is an Australian medico-legal services company founded in 2000 and headquartered in Sydney, operating as a B2B panel-based intermediary between credentialed medical specialists and clients who require independent medical opinions. Its core offering is Patient Medical Examinations, covering independent examinations, injury management consultations, permanent impairment assessments, neuro-psychological evaluations, and home visits. These examinations are supplemented by file review and reports, video review and reports, worksite evaluations, and case conferences with specialists, and complemented by value-added services such as medical seminars, training sessions, customised reporting, dedicated account management, and interpreter bookings.

The company builds its service on a curated panel of 154 medical experts spanning 60+ specialties, including orthopaedic surgeons, occupational physicians, general surgeons, psychiatrists, and allied disciplines, with practitioners credentialed under multiple scheme-specific frameworks (WorkCover Trained, Approved Injury Management Consultant, Workers Compensation Commission Disputes Assessor, Motor Accidents Authority trained). Service delivery is supported by an in-house Quality Assurance function that claims a 99.998% rate of errorless independent medical reports, and by a web-based Client Portal (app.msbc.com.au) used for appointment management, request submission, and report delivery. MSBC serves clients from 89 locations across Australia.

Commercially, MSBC operates a professional services revenue model on quote-based, multi-year contracts. Customers include law firms and solicitors, CTP and life insurance companies, and government schemes such as WorkCover NSW, Comcare, Q-Comp, TAC Victoria, and icare NSW, alongside self-insurers. The go-to-market is sales-led through dedicated Account Managers, with the Client Portal providing bottom-of-funnel self-service for existing clients. The firm is privately held under founder-family stewardship (Maia Janjgava, COO and Director; Michael Janjgava, Technology and Compliance, Director; Yasmin Percy, Quality Assurance Team Leader), with no disclosed institutional investors, funding rounds, acquisitions, or subsidiary structures.

Name

MSBC

Legal name

MSBC Pty Limited

Website

https://msbc.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

MSBC is an Australian medico-legal services firm providing independent medical examinations, supplementary file and video reviews, and quality-assured reports to law firms, insurance companies, government schemes, and self-insurers via a 154-expert panel across 89 Australian locations.

Ownership category

akta.pro rank

Product category

Medico-Legal Services

NAICS

Offices of All Other Miscellaneous Health Practitioners (621399)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Second Opinion & Expert Medical Review Platforms (HLALADAI)

akta.pro secondary industry

Home-Based Primary Care / Medical House Call Practices (HLAFAEAI)

Keywords

• Medico-legal services
• Independent medical examinations
• Impairment assessments
• Workers compensation reports
• Insurance medical opinions

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Independent Medical Examinations: MSBC provides professional Independent Medical Opinions to law firms, insurance companies, government departments, self-insurers and other organisations. Revenue is generated through patient medical examinations including independent examinations, injury management consultations, permanent impairment assessments, neuro-psychological evaluations, and home visits.
2. Supplementary Services: Additional services when physical examinations are not possible, including file review and reports, video review and reports, worksite evaluations, and case conferences with specialists.
3. Value-added Services: Supporting services including medical seminars, training sessions, customised reporting, dedicated account management, and interpreter bookings.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

MSBC provides professional independent medical opinions to law firms, insurance companies, government departments, self-insurers and other organisations through patient medical examinations, permanent impairment assessments, neuropsychological evaluations and home visits. When physical examinations are not possible, the company delivers supplementary file reviews, video reviews, worksite evaluations and case conferences with specialists, all supported by a client portal for appointment management and report delivery.

Product overview

MSBC is a medico-legal services company providing independent medical opinions and assessments to law firms, insurance companies, government departments, self-insurers and other organisations. The company operates a panel-based model offering Patient Medical Examinations as its core service, supplemented by file/video review services and value-added offerings including dedicated account management and interpreter bookings. MSBC also provides a Client Portal technology platform for client login and access. The service portfolio spans 89 locations across Australia with 154 medical experts covering 60+ specialities.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Medical Examinations On-site independent medical examinations offered to plaintiff and defendant cases, including independent examinations, injury management consultations, permanent impairment assessments, neuropsychological evaluations, and home visits. Designed for law firms, insurance companies, government departments and self-insurers needing unbiased medical assessments.
• Supplementary Services Remote and alternative-assessment services used when physical examinations are not possible, including file review and reports, video review and reports, worksite evaluations, and case conferences with specialists. Aimed at law firms, insurance carriers and government agencies requiring medico-legal assessments without an in-person examination.
• Value-added Services Supporting services that complement MSBC's core examinations, including medical seminars, training sessions, customised reporting, dedicated account management, and interpreter bookings. Targeted at enterprise and government clients seeking end-to-end medico-legal support.
• MSBC Client Portal Web-based client portal (app.msbc.com.au) providing login access for existing clients to manage appointments, submit requests, and access reports. Available to law firms, insurance carriers, government departments and self-insurers contracted with MSBC.

Quantifiable outcome

• 99.998% rate of errorless independent medical reports

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Konekt: Konekt is one of Australia's largest workplace health and rehabilitation providers, part of the APM Group. It offers injury management, occupational health, and return-to-work services, serving the same insurance and government client base as MSBC but at significantly larger scale.
• MedHealth: MedHealth is a diversified Australian healthcare services group encompassing rehabilitation, occupational health, and allied health services. Through subsidiaries like IPAR, it competes with MSBC in workers compensation assessments and medico-legal-adjacent services.
• APM Group: APM is a large global provider of employment services, injury management, and workplace health, with significant Australian operations. It competes with MSBC for insurance and government contracts in occupational health and injury assessment.

Emerging players

• WorkFocus Australia: WorkFocus Australia is a national workplace rehabilitation and injury management provider serving employers, insurers, and government schemes. Its occupational health assessment capability directly competes with MSBC's impairment assessment and injury management services.
• Recovre: Recovre provides workplace rehabilitation, injury management, and return-to-work services across Australia. It serves similar insurance and employer clients as MSBC and operates in adjacent occupational health assessment workflows.
• IPAR Rehabilitation: IPAR is a major Australian occupational rehabilitation provider offering return-to-work, injury management, and workplace health services. It overlaps with MSBC in workers compensation assessments and injury management consulting, though IPAR is broader in rehabilitation scope.

Direct peers

• Medilaw: Medilaw is one of Australia's largest independent medico-legal service providers, offering independent medical examinations and expert reports for legal, insurance, and government clients. It directly competes with MSBC in the same panel-based, multi-specialty medico-legal model across Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/msbc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MSBC