UberTickets
UberTickets is a Malaysian cloud-based ticketing platform that enables event organizers and promoters to sell tickets, manage access, run cashless payments, and operate resale and loyalty programs across concerts, theater, sports, and expos.
- Company typePrivate
- Founded2015
- HeadquartersPetaling Jaya, Malaysia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What UberTickets does
UberTickets is an online event ticketing platform operating primarily in Malaysia, serving event organizers and promoters across concerts, theater, sports, and expos/conferences. Founded in 2015 and operating under the UK parent Nuweb Systems Ltd with a Malaysian operating entity (Mentari Management Sdn. Bhd.), the company provides a cloud-based, self-service platform where organizers can create events, configure ticket types, and launch sales within minutes. The platform spans ticketing, access control, cashless payments, loyalty management, CRM, and a native ticket resale marketplace — the latter claimed to be the first of its kind in Malaysia.
The product suite includes white-label ticketing (iFrame/API/redirect integration), QR-enabled mobile tickets with regenerated QR codes upon transfer to deter scalping, NFC-enabled cashless payment infrastructure for on-site merchandise, bespoke Android/iOS access control apps with age verification, and a promotions engine supporting timed and cross-event campaigns. Payment integrations include VISA, Mastercard, FPX (Malaysian online banking), GrabPay, Apple Wallet, and Google Pay.
UberTickets monetizes through transaction fees with three tiers: Standard (minimum RM2 or 5% per event), Pro (RM2 or 4%, requiring RM500k annual ticket sales and 4 events), and Elite (custom rates, requiring RM3M over 24 months and 6 events). Organizers can absorb, split, or pass through fees to customers. Distribution is direct-to-organizer via the website, with white-label embedding extending reach into partner sites.
UberTickets firmographics
Firmographics- Name
- UberTickets
- Legal name
- Nuweb Systems Ltd
- Website
- https://ubertickets.asia
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UberTickets is a Malaysian cloud-based ticketing platform that enables event organizers and promoters to sell tickets, manage access, run cashless payments, and operate resale and loyalty programs across concerts, theater, sports, and expos.
- Ownership category
- akta.pro rank
UberTickets industry classification
Industry- Product category
- Event Ticketing Software
- SIC
- Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Ticketing Platforms (Paid Events, Seat Maps, Access Control) (THAHAFAC)
- akta.pro secondary industries
- Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Event Discovery, Listings & Calendar Platforms (MPAGAJAL)
Keywords
Where UberTickets is headquartered
LocationHeadquarters
- HQ city
- Petaling Jaya
- HQ country
- Malaysia
- HQ region
- Asia
Offices2 records
Markets served
UberTickets business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Transaction Fees (Ticket Sales Commission): UberTickets charges a percentage fee on ticket sales. Standard tier charges RM2 or 5% per event, Pro tier charges RM2 or 4% per event. The platform allows organizers to configure how fees are handled - absorb charges into ticket prices, split in any percentage, or pass 100% of fees to customers.
- Elite Tier Custom Pricing: Enterprise-level Elite tier with custom rates for high-volume event organizers requiring minimum RM3M ticket sales in 24 months with minimum 6 events.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard tier - Minimum RM2 or 5% per event with full features |
| Transaction based/ take rate | Multi-year contract | Pro tier - Minimum RM2 or 4% with volume commitments |
| Transaction based/ take rate | Multi-year contract | Elite tier - Custom rates for high-volume enterprise organizers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
UberTickets product offering
Product offeringCore offering
UberTickets is an online ticketing platform that enables event organizers in Malaysia to create events, sell tickets online, manage on-site access via QR-coded mobile tickets, and process cashless payments through NFC-based infrastructure. The platform is offered as a white-label solution with configurable fee structures, native ticket resale functionality, customer loyalty management, and a promotions engine. It is targeted at concerts, sports, theater, expos, and similar live event organizers.
Product overview
UberTickets offers a unified online event ticketing platform designed for events of all sizes in Malaysia. The core product includes event creation, ticket configuration, sales management, and entry control capabilities. The platform is complemented by several add-on modules including White Label Ticketing for branded solutions, Native Ticket Resale for secondary market control, Cashless payment systems, Digital Access Management with mobile apps, Customer Management & Loyalty programs, Promotions Engine, Refund Protect, and Order Modification tools. The platform supports four main event categories: Gigs/Concerts/Festivals, Theater/Comedy, Sports & Recreation, and Expo/Conference. Pricing tiers include Standard (5% fee), Pro (4% fee with RM500k annual sales commitment), and Elite (custom rates with RM3M commitment).
Differentiator
Problem solved
Functional benefit
Products and services
- UberTickets Platform Cloud-based, white-label online ticketing platform that enables event organizers in Malaysia to create events, sell tickets, manage on-site access via QR-coded mobile tickets, run native in-app ticket resale, process NFC cashless payments, manage customer loyalty and promotions, and integrate via iFrame/API/redirect into their own digital properties. Targeted at concert, sports, theater, expo, and live event organizers.
Quantifiable outcome
- Enable ticket resale to bring tickets back into circulation earlier, improving attendance predictability
- +1 more outcomes
Companies that use UberTickets
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles1 record
UberTickets technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature7 records
UberTickets partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
UberTickets competitors and assessment
Company assessmentDirect peers
- Peatix: Asia-Pacific-focused event ticketing and community event platform operating across multiple Southeast Asian and East Asian markets. Comparable to UberTickets in SMB event organizer focus and direct-to-consumer ticketing model.
- Eventbrite: Global self-service event ticketing platform serving organizers of concerts, festivals, conferences, and similar live events. Directly comparable to UberTickets' core B2B SaaS ticketing offering, with similar take-rate pricing and online event creation workflows.
- See Tickets: Mid-sized ticketing platform serving event organizers across multiple geographies with white-label, access control, and resale capabilities. Closely aligned with UberTickets' feature set including white-label deployment and integrated event technology.
Broad incumbents
- Ticketmaster: World's largest ticketing platform for live events including concerts, sports, and theater. Operates broadly in the same ticketing category as UberTickets but at vastly greater scale with deep venue integrations and a secondary resale marketplace.
- Cvent: Enterprise event management platform with registration, ticketing, and attendee management capabilities. While broader in scope than UberTickets, its ticketing and registration modules compete directly for conference, expo, and corporate event organizers.
- Vendini: Established North American ticketing and event management platform serving venues, promoters, and event organizers with full-stack ticketing, access control, and CRM. Broad incumbent offering overlapping functionality with UberTickets' enterprise tier.
Regional players
- Ticketmelon: Southeast Asia-focused ticketing platform headquartered in Thailand serving concerts, festivals, and live events across the region. Directly comparable regional competitor targeting similar organizer and event verticals in adjacent ASEAN markets.
- BookMyShow: India's largest ticketing platform for movies, events, concerts, and sports with operations across South and Southeast Asia. Comparable in vertical breadth (concerts, sports, theater, comedy) and white-label event technology offerings.
Emerging players
- Explara: Asia-focused event management and ticketing platform with online registration, ticketing, and event promotion tools. Similar SMB-focused organizer tooling with comparable pricing tier approach.
- Ticket Fairy: Event ticketing and marketing platform serving festivals, concerts, and live events globally. Comparable in providing white-label ticketing, access control, and promotional capabilities to event organizers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
UberTickets social profiles
Digital presenceUberTickets financial estimates
Financial estimateRevenue estimate
Valuation estimate
UberTickets leadership team
Management profileNumber of profiles
UberTickets funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UberTickets M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UberTickets
What does UberTickets do?
UberTickets is an online ticketing platform that enables event organizers in Malaysia to create events, sell tickets online, manage on-site access via QR-coded mobile tickets, and process cashless payments through NFC-based infrastructure. The platform is offered as a white-label solution with configurable fee structures, native ticket resale functionality, customer loyalty management, and a promotions engine. It is targeted at concerts, sports, theater, expos, and similar live event organizers.
Is UberTickets a public or private company?
UberTickets is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UberTickets founded?
UberTickets was founded in 2015. It employs 11 to 50 people.
Where is UberTickets based?
UberTickets is headquartered in Petaling Jaya, Malaysia, in the Asia region.
How does UberTickets make money?
Two revenue lines are on record. Transaction Fees (Ticket Sales Commission) is the primary driver. The others are elite Tier Custom Pricing.
Who are UberTickets's main competitors?
Direct peers on record are Peatix, Eventbrite and See Tickets. Broad incumbents are Ticketmaster, Cvent and Vendini. Regional players are Ticketmelon and BookMyShow. Emerging players are Explara and Ticket Fairy.
Does UberTickets have an API?
Yes. UberTickets offers API integration capabilities for seamless website integration. The ticketing solutions can be integrated with any website using API or redirect methods, enabling clients to sell tickets directly from their own websites while harnessing eCommerce, sales, and marketing opportunities.
What industry is UberTickets in?
UberTickets's product category is Event Ticketing Software. Its primary akta.pro industry code is THAHAFAC, Ticketing Platforms (Paid Events, Seat Maps, Access Control), with a secondary code of MPAGAJAF, Ticketing Technology & Integrations (APIs, Plugins, Webhooks). Its SIC code is 7990.