Village of Croton-on-Hudson

What Village of Croton-on-Hudson does

The Village of Croton-on-Hudson is a municipal government incorporated in 1898 under New York State law, operating under a Council-Manager form of government since 1971. Headquartered in the Stanley H. Kellerhouse Municipal Building at 1 Van Wyck Street in Croton-on-Hudson, Westchester County, New York, the Village delivers comprehensive public services to residents within its geographic boundaries. Its service portfolio spans public safety (a 22-officer police department with sub-three-minute emergency response times, a nearly 150-member volunteer fire department responding to over 400 calls annually, and a separate Emergency Medical Services unit responding to over 1,000 calls in 2025), infrastructure (31 centerline miles of roadway, 27.5 miles of sanitary sewers, 768 manholes, water supply from a local aquifer serving ~99% of the population, 10 primary parks, and 14 primary buildings), sanitation and recycling, recreation programs, commuter parking at the 2,000-space Croton-Harmon Train Station, and a Village Court. Operations are supported by 51–100 paid employees augmented by a large volunteer emergency services workforce, and the Village holds a Moody's Aa2 bond rating on its general obligation debt, signaling strong creditworthiness.

The Village's underlying technology platform is centered on a CivicPlus website that integrates online permit applications, payment portals (WebTrac for recreation, a parking permits portal, and laserfiche forms), Parkmobile for train station parking (Zone 424), and Everbridge for emergency notifications. Government transparency is enabled through PEG Cable Channel 78 live broadcasts and online webcasts of Board of Trustees meetings. The Village also deploys real-time air quality monitoring sensors at the Municipal Building and DPW Garage and provides multilingual website access via Google Translate. Revenue is generated through a diversified municipal revenue model: property taxes as the primary funding source for police, fire, EMS, public works, recreation, and administration; quarterly water utility billing; subscription-based sanitation and recycling fees; transaction-based train station parking (daily, quarterly, resident, and preferred permits); permit and license fees (alarm, block party, film, dog park, peddler, vendor); and EMS billing enabled by the 2008 separation of EMS from the Fire Department. The Village has no traditional go-to-market motion; services are delivered to residents within village boundaries through walk-in offices, online portals, scheduled programs, and 911 emergency response, with no discretionary customer acquisition cost.

The Village also extends fire and rescue services to the Mount Airy and Quaker Bridge Fire Protection Districts in the adjacent Town of Cortlandt, demonstrating modest inter-municipal service delivery. Recent strategic activity has been largely administrative: establishment of advisory committees (Diversity and Inclusion in 2018, Arts & Humanities Advisory Council in 2019, Police Advisory Committee in 2021, HEART Committee in 2024, IDEA rename in January 2024), appointment of Bryan T. Healy as fifth Village Manager in August 2021, and a March 2025 decision to consolidate property assessment functions with the Town of Cortlandt beginning in tax year 2026.

Name

Village of Croton-on-Hudson

Legal name

Village of Croton-on-Hudson

Website

https://crotononhudson-ny.gov

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

51–100 employees

Short description

The Village of Croton-on-Hudson is a New York municipal government in Westchester County, founded 1898, providing police, fire, EMS, water, sanitation, recreation, and commuter parking services to its residents and adjacent fire protection districts under a Council-Manager form of government.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Utilities (221), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Public Works / In-House Municipal Collection Operations (EUAIAAAF), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)

Keywords

• Municipal government services
• Public safety services
• Water and sanitation utility
• Parks and recreation programs
• Emergency medical services

Headquarters

HQ city

Croton On Hudson

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Property Tax Revenue: Primary revenue source for village operations including police, fire, EMS, public works, recreation, and administrative services. Property assessments conducted by Assessor's Office.
2. Train Station Parking: Village owns and operates Croton-Harmon Train Station Parking Lot with 2000 spaces. Revenue from daily parking, quarterly permits, and preferred permits. Pay via Parkmobile app or electronic pay machines.
3. Permits and Licenses: Fees collected for various permits including alarm permits, block party permits, film permits, dog park permits, parking permits, peddler's licenses, vendor licenses, and dog licenses.
4. Emergency Medical Services Billing: Village can bill for medical services which provides revenue to cover paramedic service costs after separating EMS into its own department in 2008.
5. Water Utility Billing: Quarterly water billing cycle for residential water service. Approximately 99% of population supplied by public water supply from aquifer beneath Croton River.
6. Sanitation and Recycling Fees: Solid waste collection services for residential locations including garbage, co-mingled recyclables, paper products, recyclable metal, and approved electronics.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

The Village of Croton-on-Hudson is a municipal government operating under a Council-Manager form of government, delivering essential public services to residents including police protection, volunteer fire and EMS response, drinking water supply from a local aquifer, sanitation and recycling, public works/infrastructure maintenance, parks and recreation programming, building/zoning code enforcement, and village clerk/tax/treasurer functions. It also operates a village-owned 2,000-space commuter parking facility at the Croton-Harmon train station.

Product overview

The Village of Croton-on-Hudson operates as a municipal government providing public services through both digital platforms and physical facilities. The digital presence includes an integrated website platform (CivicPlus) enabling online transactions for permits, payments, and services. Key service offerings include Croton-Harmon Train Station Parking (2,000 spaces), recreation programs and events (summer concerts, day camps, family entertainment), emergency medical and fire services, village parks and trails, and government meeting broadcasts via PEG Channel. Residents can access services through online portals for parking payments (via Parkmobile), emergency notifications (via Everbridge), and various permit applications. The village also maintains an air quality monitoring system and provides multilingual accessibility through Google Translate integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Croton-Harmon Train Station Parking Village-owned parking lot with 2,000 spaces offering daily parking, quarterly permits, resident permits, preferred permits, and handicapped parking, payable via Parkmobile (Zone 424) or electronic pay machines; serves commuters using Metro-North rail.
• Recreation and Parks Programs Summer concert series at Senasqua Park, family entertainment events, summer day camp, senior recreation programs, Silver Lake swimming, Croton River community paddles, and historical society presentations for youth, adults, and seniors.
• Online Permits and Licenses Online application and payment portal for alarm permits (residential and business), block party permits, dog licenses, film permits, parking permits, leaf blower permits, vendor licenses, peddler's licenses, and recreation photo IDs.
• Emergency Medical Services Volunteer-staffed (assisted by paid staffing) EMS providing ambulance service to the Village and surrounding fire protection districts; responded to over 1,000 calls in 2025.
• Public Water Supply Service Quarterly-billed drinking water service supplied from a local aquifer, providing approximately 99% of village population with public water service independent of the NYC reservoir system.
• Sanitation and Recycling Collection Solid waste collection for residential locations including garbage, co-mingled recyclables, paper products, recyclable metal, and approved electronics.
• Village Parks and Trails Ten primary parks including Senasqua Park (Hudson River views), Silver Lake Park (swimming), Vassallo Park, Dobbs Park, and Gouveia Park, plus multiple trail systems and conservation areas maintained by the Recreation Department.
• Police Protection Services 24/7 police patrol and emergency response force of 22 full-time officers plus parking enforcement, dispatchers, park rangers, and crossing guards; typical emergency response time of three minutes or less.
• Volunteer Fire and Rescue Services Volunteer fire and rescue services responding to over 400 calls annually, also providing service to the Mount Airy and Quaker Bridge Fire Protection Districts in the Town of Cortlandt.
• Live Meeting Streaming (PEG Channel 78) PEG Channel 78 broadcasting live Board of Trustees and other village board meetings and replays, with online livestream and archived recordings accessible via the village website.

Quantifiable outcome

• Emergency response time of three minutes or less for police
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Con EdisonminorOthersCon Edison provides electrical service to the village. Village coordinates with Con Edison for emergency planning, safety information, and infrastructure projects including storm hardening on Old Post Road South. Residents directed to Con Edison (1-800-752-6633) for power outages and viewing outage maps.
• Westchester CountycoreOthersWestchester County provides various services and coordination including health department advisories (air quality, Hudson River advisories), household recycling events, and rent guidelines board activities. Village participates in county programs and receives regulatory guidance.
• New York State Department of Environmental Conservation (DEC)coreOthersNYS DEC issues Air Quality Alerts that village monitors and communicates to residents. DEC forecasts daily ozone conditions and provides air quality hotline (1-800-535-1345) and website for conditions.
• Westchester County Department of Human ResourcesminorOthersVillage Clerk acts as liaison between village and Westchester County Department of Human Resources for personnel matters, civil service lists, and employee benefits administration.
• Croton-Harmon School DistrictminorOthersRecreation Photo ID cards available to both village residents and Croton-Harmon School District residents. Village coordinates with schools for DARE program, Youth Academy, and joint facilities usage.
• OptimumminorOthersCable/Internet provider. Village provides Optimum outage map link and contact information (718-860-3514) for residents during utility disruptions.
• VerizonminorOthersTelephone/internet provider. Village provides Verizon contact (1-800-837-4966) and online troubleshooter for residents to report downed or damaged lines.
• E-ZPassminorOthersVillage Clerk is an authorized E-ZPass retailer, providing convenience for residents to obtain E-ZPass transponders.

Scale indicators12 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Village of Briarcliff Manor: Westchester County village with comparable municipal operations including police, fire, recreation, and DPW. Similar population size and council-manager governance structure.
• Village of Tarrytown: Westchester County village with overlapping municipal operations including its own police, fire, public works, water, and recreation departments. Comparable tax base and commuter-oriented community profile.
• Village of Ossining: Adjacent Westchester County village of comparable size and structure on the Hudson River. Operates its own police, fire, EMS, water, sanitation, and recreation services under a council-manager form of government, making it the closest functional peer.
• Village of Hastings-on-Hudson: Westchester County village of similar population scale operating the same core municipal services including police, fire, DPW, water, and recreation. Shares Hudson River geography and suburban residential character.
• Village of Sleepy Hollow: Westchester County village operating similar municipal services including water utility, public works, police, and recreation. Comparable residential base and proximity to Croton-on-Hudson.
• Village of Dobbs Ferry: Westchester County village with comparable governance structure and service portfolio, including police, fire, DPW, and water utility. Serves a similar commuter and residential population along the Hudson River corridor.
• Village of Irvington: Westchester County village operating its own police, fire, recreation, and public works services. Comparable Hudson River-front residential profile and small-village governance model.

Others

• CivicPlus: Vendor partner that provides the integrated municipal website platform powering Croton-on-Hudson's online portal, online payments, and digital service delivery. Not a service peer but a critical ecosystem enabler.

Broad incumbents

• Town of Cortlandt: Larger neighboring municipality that already provides fire protection district services to and will assume assessment functions from Croton-on-Hudson. Operates overlapping public safety, public works, and recreation services at a larger scale.
• City of Peekskill: Nearby Westchester municipality operating a broader municipal service portfolio across police, fire, water, sewer, and recreation. Slightly larger and more urban than Croton-on-Hudson but serves as a meaningful peer for service breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/villagecroton
• Facebookfacebook.com/CrotonGov
• LinkedInlinkedin.com/company/croton-on-hudson-new-york

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Croton-on-Hudson