Sarajevska regionalna razvojna agencija

What Sarajevska regionalna razvojna agencija does

Sarajevska regionalna razvojna agencija (SERDA) is a non-profit regional development agency headquartered in Sarajevo, Bosnia and Herzegovina, operating as a private limited company (SERDA d.o.o. Sarajevo) governed by an Assembly of 35 representatives from 32 founding municipalities. Originally established in 2001 as the Office for Coordination and Monitoring of the Sarajevo Economic Region (SER) and rebranded as SERDA in May 2003, the agency coordinates regional economic development across the Sarajevo Macroregion — covering approximately 700,000 residents, 17% of BiH territory, and both BiH entities — through EU project implementation, SME support, municipal certification, and capacity-building programs. Its active portfolio of 22 projects (plus 37 completed) spans Interreg Danube, Interreg Euro-MED, Interreg Adriatic-Ionian, URBACT, and Horizon Europe programmes, covering circular economy, climate resilience, smart mobility, bioeconomy, and rural development themes.

The agency's core service lines include the Projektna akademija (a ten-day EU project management training program with 1,500+ graduates since 2013), the SPRING Programme (over 7 million KM in grants to BiH SMEs through Sida funding), BFC SEE municipal certification (supported by GIZ and SDC), Model EE energy efficiency framework for Canton Sarajevo, regional SME mentoring (with JICA support across the Western Balkans), and a Credit Guarantee Fund. SERDA does not develop proprietary technology platforms; its "technology" is operational — project management, EU funding application processes, certification methodologies, and a network of 11 active mentors (of 26 in Federation BiH) feeding the SME support pipeline.

SERDA operates a managed-services revenue model funded primarily through EU project grants, Interreg and Horizon Europe partnership budgets, bilateral donor programmes (Sida, JICA, GIZ, SDC), and contributions from founding municipalities and cantonal governments. As a non-profit, it does not charge commercial fees to its beneficiaries. The go-to-market is institution-led rather than commercial: services are delivered directly to 32 municipalities, public institutions, SMEs, and local communities through project-based engagements, training cohorts, and certification programs.

Name

Sarajevska regionalna razvojna agencija

Legal name

SERDA d.o.o. Sarajevo

Website

https://serda.ba

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

SERDA is a Sarajevo-based non-profit regional development agency coordinating EU-funded projects, SME mentoring, training, and municipal certification across 32 municipalities in Bosnia and Herzegovina's Sarajevo Macroregion.

Ownership category

akta.pro rank

Product category

Regional Development Services

NAICS

Business Associations (813910), Administration of Housing Programs, Urban Planning, and Community Development (925), Public Administration (92)

SIC

International Affairs (9721), Services-Membership Organizations (8600), Services-Management Consulting Services (8742)

akta.pro primary industry

Technical Cooperation, Capacity Building & Policy Advisory Programs (BPADABAO)

akta.pro secondary industries

Official Development Assistance (ODA) Program Management (BPADAOAC), Institutional Capacity Building & Training (Workforce/Systems Strengthening) (BPADAEAC), Governance, Democracy & Rule of Law (BPAGABAI)

Keywords

• Regional development services
• EU project management
• SME business support
• Municipal certification programs
• Economic development consulting

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EU Project Funding: SERDA generates revenue primarily through EU-funded projects including Interreg programs, Horizon Europe, and bilateral donor programs. The agency serves as project partner or lead partner in transnational cooperation projects.
2. Government Funding: Funded by founding municipalities and canton/government budgets to support regional economic development activities.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Sarajevska regionalna razvojna agencija (SERDA) is a regional development agency that supports municipalities, SMEs, and public institutions across the Sarajevo Macroregion through EU-funded project implementation, capacity-building programmes, SME mentoring, municipal certification, and entrepreneurship support. Its core function is to act as a regional intermediary that designs, manages, and executes development projects on behalf of public and private stakeholders. [Inferred from the company name "Sarajevska regionalna razvojna agencija" — no source material was provided to substantiate specific product-level detail.]

Product overview

SERDA (Sarajevo Regional Development Agency) is a non-profit regional development organization established in May 2003. It operates as a multi-service platform offering EU project development and management, business development support, and regional development consulting services. The agency manages a portfolio of approximately 22 ongoing projects and 37 completed projects across EU funding programmes including INTERREG Danube, Euro-MED, Adriatic-Ionian, URBACT, and Horizon Europe. Key services include the Project Academy (Projektna akademija) educational programme, SPRING entrepreneurship support programme, BFC SEE municipal certification, and Model EE energy efficiency framework. The agency coordinates the Sarajevo macroregion covering 32 municipalities with approximately 700,000 residents.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 1,500+ participants trained through Project Academy since 2013
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

23 partnerships are on record, tiered core.

• CERTH - Centre for Research and Technology (Greece)coreStrategic or Co-development Partner · 1 July 2026Lead partner in VerdeInMED project on circular economy in textile sector. CERTH coordinates the transfer of validated circular textile solutions to new territorial contexts including BiH.
• Corporación Tecnológica de Andalucía (Spain)coreStrategic or Co-development Partner · 1 July 2026Project partner in VerdeInMED and BIOSTARS projects contributing to circular economy solutions transfer
• Municipality of Nyíregyháza (Hungary)coreStrategic or Co-development Partner · 1 November 2025Source municipality of good practice being transferred through Network4Work URBACT project on employment and labor market challenges
• Fondacija MozaikcoreStrategic or Co-development Partner · 1 June 2025Implementing partner in SPRING Programme supporting entrepreneurial development in BiH alongside SERDA and Eda
• Eda - Agency for Enterprise DevelopmentcoreStrategic or Co-development Partner · 1 June 2025Implementing partner in SPRING Programme alongside SERDA and Fondacija Mozaik
• Ministry of Environment, Climate, Mobility, Agriculture and Consumer Protection Saarland (Germany)coreStrategic or Co-development Partner · 1 May 2025Lead partner in ICONIC project on intermodal connectivity and inclusive climate-adapted mobility
• Lechner Non-Profit Ltd (Hungary)coreStrategic or Co-development Partner · 1 April 2025Lead partner in FUNDA project for strengthening institutional capacities for functional urban areas management in Danube region
• RIT CroatiacoreStrategic or Co-development Partner · 1 April 2025Lead partner in DINAMIC DANUBE strategic partnership for rural development in Danube region
• Centre for Research and Technology Hellas (CERTH) - GreececoreStrategic or Co-development Partner · 1 April 2025Coordinator of BIOSTARS project on circular bioeconomy solutions for startups in rural Mediterranean areas
• International Centre for Sustainable Development (SWEDES) - CroatiacoreStrategic or Co-development Partner · 1 April 2025Project partner in BIOSTARS bioeconomy development initiative
• Area Science Park (Italy)coreStrategic or Co-development Partner · 1 September 2024Lead partner in SMARTMOBAIR project for smart mobility in Adriatic-Ionian region
• Region Peloponnese (Greece)coreStrategic or Co-development Partner · 1 January 2024Lead partner in INFIRE project on innovative financing for climate-resilient and carbon-neutral living areas, funded through Interreg Euro-MED
• AREA Science Park (Italy)coreStrategic or Co-development Partner · 1 January 2024Project partner in INFIRE climate financing project
• Regional Energy Agency North-West CroatiacoreStrategic or Co-development Partner · 1 January 2024Project partner in INFIRE climate financing project
• Business Support Center Kranj - BSC (Slovenia)coreStrategic or Co-development Partner · 1 January 2024Lead partner in Danube Wood(s) Route project for sustainable regional development based on forest and wood valorization
• WWF RomaniacoreStrategic or Co-development Partner · 1 January 2024Project partner in Danube Wood(s) Route conservation and sustainable development initiative
• Nacionalni Park Kozara (Bosnia and Herzegovina)coreStrategic or Co-development Partner · 1 January 2024Project partner in Danube Wood(s) Route for sustainable tourism development in protected areas
• University of Sarajevo - Faculty of PharmacycoreStrategic or Co-development Partner · 1 January 2024Lead partner in ATTRACT ADRIA Horizon Europe project on research ecosystem development
• University of Turin (UNITO) - ItalycoreStrategic or Co-development Partner · 1 January 2024Lead partner in CircleMED project for circular economy transition in Mediterranean
• ARDA - Regional Development AgencycoreStrategic or Co-development Partner · 1 March 2003Member of BiH network of 5 regional development agencies covering Northwest BiH economic region
• NERDA - Northeast Regional Development AgencycoreStrategic or Co-development Partner · 1 March 2003Member of BiH network of 5 regional development agencies covering Northeast BiH economic region
• REDAH - Regional Development Agency HerzegovinacoreStrategic or Co-development Partner · 1 March 2003Member of BiH network of 5 regional development agencies covering Herzegovina economic region
• REZ - Regional Development Agency Central BosniacoreStrategic or Co-development Partner · 1 March 2003Member of BiH network of 5 regional development agencies covering Central BiH economic region

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Swedish International Development Cooperation Agency (Sida): Primary funder of SERDA's SPRING Programme via the Swedish Embassy in BiH. As a major bilateral donor, Sida operates its own Western Balkans programming that overlaps with SERDA's regional development and SME support activities.
• JICA Western Balkans Office: Funder of SERDA's Phase 3 Mentoring Programme. As a major bilateral development agency, JICA operates its own regional development programming in Western Balkans that overlaps with and complements SERDA's SME support work.
• GIZ Open Regional Fund for South-East Europe: Supports SERDA's BFC SEE certification program. As a German bilateral agency operating broadly across Southeast Europe, GIZ runs parallel municipal modernization and economic development programs that intersect with SERDA's mandate.

Direct peers

• ARDA - Regional Development Agency Northwest: Direct BiH counterpart covering the Northwest economic region as part of the same five-agency network. Same business model: EU project management, SME support, municipal coordination funded by public and donor sources.
• NERDA - Northeast Regional Development Agency: Sister agency in the BiH five-agency network covering the Northeast economic region. Operates an identical mandate: EU project coordination, SME mentoring, municipal capacity building, and donor program management.
• REZ - Regional Development Agency Central Bosnia: Fifth agency in the BiH regional development network covering the Central BiH economic region. Same legal form, same donor ecosystem, same project portfolio types as SERDA.
• Fondacija Mozaik: Co-implementing partner on the SPRING Programme and a major BiH civic foundation active in SME and entrepreneurship development. Same customer base and complementary service portfolio.
• REDAH - Regional Development Agency Herzegovina: Counterpart agency covering the Herzegovina economic region within the same BiH network. Mirrors SERDA's structure with EU project management, SME support services, and municipal certification programs like BFC SEE.

Regional players

• NARR - National Alliance for Regional Development (Serbia): Serbian counterpart umbrella organization for regional development agencies. Comparable mandate of coordinating EU-funded regional programs and SME support, but operating in a different national jurisdiction.
• EDA - Enterprise Development Agency (Banja Luka): BiH-wide SME development agency based in Republika Srpska. Overlaps with SERDA on SME mentoring, SPRING programme co-implementation, and EU project partnership; serves the other BiH entity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/c2c.ba
• LinkedInlinkedin.com/company/serda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Sarajevska regionalna razvojna agencija