What UCSI Hospital does

UCSI Hospital is a private tertiary care hospital located in Bandar Springhill, Port Dickson, Negeri Sembilan, Malaysia, operating under UCSI Hospital Sdn. Bhd. as part of UCSI Group, a diversified Malaysian conglomerate. Launched in March 2021 as a 130-bed facility with a stated roadmap to expand to 1,000 beds, 10 operating theatres, 2 cathlabs, and 30 outpatient specialist clinics, the hospital is the anchor of the larger 160-acre UCSI Health Metropolis development. It is structurally distinctive as Malaysia's first and only private hospital with an integrated public wing (Rakyat Wing), enabling it to serve the B40 lower-income community under private clinical standards while maintaining a private-pay tier.

The hospital delivers services across 28+ medical and surgical specialties, including cardiology, cardiothoracic surgery, oncology, neurology, orthopaedics, obstetrics and gynaecology, and paediatrics, alongside allied health services (physiotherapy, haemodialysis, clinical psychology) and 24/7 emergency and trauma care. Underlying technology includes an AI-integrated patient data management system with electronic medical records and automated dispensing cabinets designed to reduce clinical errors. Recent product additions include Negeri Sembilan's first robotic-guided prostate biopsy service (Mona Lisa Biobot system) and the Centre for Medical Education and Training (CMET). Leadership includes Tan Sri Dr Noor Hisham Abdullah, former Health Director-General of Malaysia, as Chairman of UCSI Healthcare Group.

UCSI Hospital generates revenue from inpatient and outpatient services, published per-day room rates (RM80-RM420 depending on acuity), and pre-packaged screening, surgical, maternity, and visa medical check-up offerings. Its go-to-market targets local Malaysian patients (including the B40 segment via Rakyat Wing), Indonesian medical tourists via dedicated Bahasa Indonesia packages, and international patients (UK, Australia) requiring visa medical examinations. Since opening, the hospital has served 40,000+ patients across its service lines.

Name

UCSI Hospital

Legal name

UCSI Hospital Sdn. Bhd.

Website

https://ucsihospital.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

UCSI Hospital is a private 130-bed tertiary care hospital in Port Dickson, Malaysia, operated by UCSI Group, serving local patients, B40 community via its integrated Rakyat Wing, and Indonesian medical tourists across 28+ specialties.

Ownership category

akta.pro rank

Headquarters

HQ city

Port Dickson

HQ country

Malaysia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Revenue generated from inpatient and outpatient medical services including specialist consultations, surgical procedures, emergency care, diagnostic tests, and treatments across all medical departments.
2. Healthcare Packages: Pre-packaged health screening, maternity, surgical, and treatment packages for local and international patients including visa medical check-ups.
3. Room and Facility Charges: Revenue from hospital accommodation including ICU, CCU, HDU, single rooms, double rooms, four-bedded rooms, daycare, and isolation rooms with published daily rates.
4. Medical Tourism Services: Services for international patients including medical coordination, airport transfers, accommodation booking, and extended visa assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

UCSI Hospital is a private tertiary care hospital delivering comprehensive inpatient, outpatient, and emergency medical and surgical services across 28+ specialties, supported by allied health, diagnostic imaging, and rehabilitation capabilities. It uniquely combines premium private care with an integrated public wing (Rakyat Wing) offering affordable services to the B40 community, complemented by medical tourism packages for Indonesian and international patients and pre-packaged screening, maternity, and surgical programs.

Product overview

UCSI Hospital operates as a tertiary medical care hospital system offering a comprehensive range of medical and surgical services across multiple specialties including cardiology, neurology, oncology, orthopaedics, and obstetrics. The hospital provides allied health services such as physiotherapy, rehabilitation, clinical psychology, and haemodialysis. The portfolio includes specialized healthcare packages for local, international, and Indonesian patients, as well as a Centre for Medical Education and Training (CMET) for professional development. Additional offerings include the UCSI Eye Clinic (USEC), Traditional and Complementary Medicine (T&CM) Centre, and the UCSI Health Metropolis development project. The hospital features Malaysia's first integrated public wing (Rakyat Wing) and offers 24/7 emergency services with acute cardiac and stroke care capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• CMET (Centre for Medical Education and Training): Medical education and training hub offering fellowships, workshops, Continuing Medical Education (CME), and conferences for healthcare professionals.
• Rakyat Wing
• UCSI Eye Clinic (USEC)
• T&CM Centre

Products and services

• UCSI Hospital Main Facility (Tertiary Care Hospital) 130-bed private tertiary care hospital providing inpatient, outpatient, and emergency services across 28+ specialties; positioned as the only private hospital in Malaysia with an integrated public wing (Rakyat Wing).
• Medical and Surgical Services Specialty clinical services including Anaesthesiology, Breast and Endocrine Surgery, Cardiology, Cardiothoracic Surgery, ENT, Internal Medicine, Nephrology, Neurology, Obstetrics and Gynaecology, Oncology, Orthopaedics, Paediatrics, Radiology, and General Surgery for patients requiring specialist consultations and surgical procedures.
• Allied Health Services Support services including Clinical Psychology, Haemodialysis Centre, Physiotherapy and Rehabilitation, and Radiology for inpatients, outpatients, and chronic disease management.
• 24/7 Accident and Emergency Services Round-the-clock accident and emergency department with ambulance services, trauma care, and acute cardiac and stroke care for walk-in and referred emergency patients.
• Local Healthcare Packages Pre-packaged programs for Malaysian patients including Basic Health Screening, Men & Women packages, Pre-Marital Package, Pre-Employment and Pre-U Packages, Breast MRI and Mammogram, Maternity Package, Cataract Package, Endoscopy Packages, Influenza Vaccine, FEMTO-LASIK, Metabolic and Bariatric Surgery, and Lung Screening Package.
• International Healthcare Packages Healthcare packages for international patients including Australia and UK Visa Medical Check-Up Package, Gold Health Screening packages for Men and Women, Platinum packages, and International Total Knee Replacement Package.
• Indonesia Healthcare Packages Specialized healthcare packages for Indonesian patients including CT Coronary Angiography, Gold Health Screening packages, Total Knee Replacement, Cardiac Angioplasty, and Health Screening packages presented in Indonesian language.
• Centre for Medical Education and Training (CMET) A medical education and training hub offering fellowships, workshops, Continuing Medical Education (CME), educational talks, conferences, and global learning programs for healthcare professionals.
• Robotic-Guided Prostate Biopsy Service Negeri Sembilan's first robotic-guided prostate biopsy service using the Mona Lisa Biobot robotic system, provided by consultant urologist Dr Cyril Mohan Kumar Natarajan, for patients requiring precision prostate diagnostics.
• Physiotherapy and Rehabilitation Centre Comprehensive rehabilitation services including orthopaedic, musculoskeletal, sports, neurological, post-surgical, cardiac, pulmonary, and vestibular physiotherapy, plus occupational therapy and speech therapy for adults, children, and elderly patients (including acute stroke rehab).
• UCSI Eye Clinic (USEC) Specialized eye clinic offering ophthalmology services including cataract treatment, LASIK procedures (including FEMTO-LASIK), and other eye care services.
• T&CM Centre (Traditional and Complementary Medicine) Traditional and Complementary Medicine centre offering services including Traditional Malay Massage for neuromuscular conditions and postnatal massage.

Quantifiable outcome

• 40,000+ patients served since opening in 2021
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Putra Medical Centre / PUCMminorStrategic or Co-development Partner · 8 February 2024MoU signed for mutual healthcare services and training collaboration.
• Ezeebike MalaysiaminorGTM or Marketing Partner · 1 January 2024Ezeebike Malaysia presented a handcrafted custom e-bike to support cancer awareness initiatives and the partnership for cycling events.
• Bandar Enstek Business Community / INVEST NSminorStrategic or Co-development Partner · 1 January 2024Hosting business community meetings to foster discussions on healthcare advancements and strategic partnerships in Negeri Sembilan.
• Pink ChallengerscoreStrategic or Co-development Partner · 8 November 2023UCSI Hospital partnered with Pink Challengers as official support group for its Cancer, Breast, and Endocrine Centre. Partnership includes joint cancer awareness cycling events around Malaysia, including the 'UCSI Hospital and UCSI T&CM Centre - Pink Challengers - BCWA - EzeeBike 800km 2024 Challenge'.
• Breast Cancer Welfare Association (BCWA) MalaysiacoreStrategic or Co-development Partner · 8 November 2023MoU signed with BCWA Malaysia as official support group for UCSI Hospital's Cancer, Breast, and Endocrine Centre. Partnership aims to raise cancer awareness and provide support services for breast cancer patients.
• Embassy of the Republic of IraqminorStrategic or Co-development Partner · 1 January 2023Courtesy call discussions on mutual healthcare services and collaborative training prospects with working proposal underway for formalizing collaboration for patients and students from Iraq.
• UCSI University Faculty of MedicalcoreStrategic or Co-development PartnerHospital specialists and faculty members work together on research projects involving real-time big data analysis, medical expertise and scientific innovation. Joint research with world-renowned universities planned.
• US Universities (Precision Medicine)minorStrategic or Co-development PartnerIn talks to establish Innovative Centre for Precision Medicine with leading US university for early cancer and genetic disease detection.
• British Universities (Haze Research)minorStrategic or Co-development PartnerJoint research plans with leading British universities on haze particle effects on human health.
• UCSI GroupcoreOthersUCSI Hospital is part of UCSI Group, a major education and hospitality conglomerate. Parent company provides strategic direction and integration with UCSI Health Metropolis development.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• KPJ Healthcare Berhad: Malaysia's largest network of private hospitals with 29+ facilities; directly comparable to UCSI as a domestic private hospital operator serving paying patients, B40/lower-income segments via its own tiered offering, and medical tourists. Both compete on specialty care, packages, and APHM/MHTC credentials.
• Island Hospital Penang: Penang-based private hospital with a strong medical tourism orientation, particularly for Indonesian patients. Comparable to UCSI on regional medical tourism focus and package-led international patient GTM.
• Gleneagles Hospital Kuala Lumpur (IHH Healthcare): Premium private tertiary hospital in Malaysia under IHH, focused on complex specialties, international patients, and high-acuity care. Comparable to UCSI on tertiary positioning, specialty depth, and medical tourism orientation.
• Sunway Medical Centre: Large private tertiary hospital in the Klang Valley with comprehensive specialties, health screening packages, and international patient services. Comparable to UCSI on service breadth, package-led GTM, and tertiary care positioning.
• Mahkota Medical Centre: Private hospital in Melaka with strong Indonesian medical tourism flows and specialty packages. Highly comparable to UCSI's Indonesia-facing package business and secondary-city catchment model.
• Subang Jaya Medical Centre (SJMC): Established private tertiary hospital in Selangor under Ramsay Sime Darby, offering comprehensive specialties and health screening packages. Comparable to UCSI on tertiary positioning and multi-specialty GTM in Malaysia.
• Pantai Hospital (IHH Healthcare): Long-established private hospital brand under IHH Healthcare, with tertiary specialties, executive health screening, and medical tourism packages. Comparable to UCSI on service breadth, target patient mix, and accreditation footprint in Malaysia.
• Prince Court Medical Centre: Premium private hospital in Kuala Lumpur offering tertiary care, executive screening, and international patient services. Comparable to UCSI on premium positioning, specialty mix, and medical tourism focus.

Regional players

• Siloam International Hospitals: Indonesia's largest private hospital network and a direct competitor for Indonesian medical tourists considering outbound care. Comparable to UCSI as a regional competitor for the same Indonesian patient pool seeking cardiac, orthopaedic, and screening services.

Broad incumbents

• IHH Healthcare Berhad: Largest private hospital operator in Malaysia and the region (Pantai, Gleneagles, Prince Court). Comparable to UCSI as a broader incumbent with overlapping tertiary, screening, and medical tourism capabilities across a much larger portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Customer concentration

• Xx.com/HospitalUcsi
• Facebookfacebook.com/ucsihospitalsh
• LinkedInlinkedin.com/company/ucsi-hospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UCSI Hospital