Cistoca
- Company typePrivate
- Founded1988
- HeadquartersZagreb, Croatia
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Cistoca firmographics
Firmographics- Name
- Cistoca
- Legal name
- Zagrebački holding d.o.o. Podružnica Čistoća
- Website
- https://cistoca.hr
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Cistoca industry classification
Industry- Product category
- Municipal Waste Management Services
- NAICS
- Solid Waste Collection (562111), Waste Collection (5621), Waste Collection (56211), Materials Recovery Facilities (56292), Remediation and Other Waste Management Services (5629)
- SIC
- Refuse Systems (4953), Sanitary Services (4950), Hazardous Waste Management (4955)
- akta.pro primary industry
- Solid Waste & Recycling Services Administration (BPAIACAH)
- akta.pro secondary industries
- Commercial & Office Waste Collection (Non-hazardous) (EUAIAGAA), E-waste & Universal Waste Collection/Transfer (Electronics, Lamps, Batteries) (EUAIABAG), Hazardous & Special Waste Transfer Stations (Household Hazardous Waste, Industrial Special Wastes) (EUAIABAE), Waste Management & Hazardous Waste Compliance (RCRA, Universal Waste, Waste Characterization/Manifests) (EUAHABAC)
Keywords
Where Cistoca is headquartered
LocationHeadquarters
- HQ city
- Zagreb
- HQ country
- Croatia
- HQ region
- Europe
Offices13 records
Markets served
Cistoca business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Municipal Waste Collection Fees: Čistoca generates revenue through municipal service fees charged to citizens and businesses for waste collection and disposal services. Fees are calculated based on usage of standardized waste bags (ZG vrećice) and include a fixed minimum service component.
- Landfill Disposal Fees: Fees charged for waste disposal at the Prudinec/Jakuševec landfill, based on a published price list for market services effective from November 1, 2023.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Minimum public service fee for households |
| Unit Pricing | Pay-as-you-go | ZG Waste Bags - Mixed municipal waste disposal |
| Transaction based/ take rate | Pay-as-you-go | Landfill disposal pricing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Cistoca product offering
Product offeringCore offering
Čistoća is the municipal waste management branch of Zagrebački holding d.o.o. providing end-to-end waste services to households and businesses in Zagreb. Core services include mixed municipal waste collection, separate collection of paper, glass, plastic, bio-waste and hazardous waste, bulky waste removal, operation of recycling yards, construction waste recycling at the RGO plant, landfill disposal at Prudinec/Jakuševec, biogas/landfill gas processing, and public surface cleaning.
Differentiator
Problem solved
Functional benefit
Brands
- ZG vrećice: Standardized waste bags for mixed municipal waste introduced as part of the new waste collection model in Zagreb, available in 10L, 20L, and 40L volumes.
Products and services
- ZG vrećice Standardized Waste Bags
- Municipal Waste Collection Service
Companies that use Cistoca
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Cistoca technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Cistoca partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Ministry of Environmental Protection and Green TransitioncoreCo-financed the RGO modernization project and approved the Environmental Impact Assessment for the Zagreb Waste Management Center (CGO). Regulatory partner for environmental permits and compliance.
- Zagrebački holding d.o.o. (Parent Company)coreČistoca is a subsidiary (podružnica) of Zagrebački holding d.o.o., Zagreb's municipal holding company. Parent company provides organizational support and strategic direction.
- Grad Zagreb (City of Zagreb)coreMunicipal government that owns Zagrebački holding and oversees Čistoca operations. Co-finances citizen adaptation costs for new waste collection models.
- Zagrebačke ceste (Zagreb Roads)minorZagrebačke ceste subsidiary manages the Construction Waste Recycling Plant (RGO) operations.
- EU Project Consortiums (REEF 2W, BIN2GRID, PPI4WASTE, Clean Fleets, Urban Biogas, Civitas-Elan)minorČistoca participates in multiple EU-funded environmental projects focused on waste management innovation, clean fleet operations, and circular economy practices.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Cistoca competitors and assessment
Company assessmentDirect peers
- Stadtreinigung Hamburg (SRH): Hamburg's municipal waste management company. Operates as a public-law entity providing collection, recycling, and disposal - directly comparable to Čistoća's municipal concession model in Zagreb.
- Berliner Stadtreinigung (BSR): Berlin's municipal waste management utility. Operates as a city-owned monopoly providing collection, recycling, and disposal for ~3.7 million residents - comparable to Čistoća's municipal monopoly structure in Zagreb.
- Wiener Stadtwerke - Abfallwirtschaft: Vienna's municipal waste management arm. Provides integrated waste collection, recycling, and disposal as part of the city's municipal utilities, directly comparable to Čistoća's integrated service offering.
Broad incumbents
- Veolia Environnement: Global environmental services group with major municipal waste operations across Europe. Comparable for landfill gas, recycling, and integrated municipal waste services, though much larger and more diversified.
- SUEZ Recycling & Recovery: Global environmental services group operating across Europe. Comparable for integrated waste management, recycling, and energy-from-waste services, though operates at much larger scale than Čistoća.
- FCC Environment CEE: Spanish-origin waste management operator with significant CEE presence (Hungary, Slovakia, Romania, Bulgaria). Comparable for municipal waste concessions and integrated waste services in Central Europe.
- Remondis: One of Europe's largest private waste management companies. Operates across CEE including Croatia; comparable for disposal, recycling, and waste-to-energy capabilities that overlap with Čistoća's landfill and recycling operations.
Regional players
- Komunalno poduzeće Čistoća (Beograd): Belgrade's municipal waste management company. Comparable regional peer operating in the same Western Balkans/CEE region but serving a different city/country.
Others
- Zagrebačke ceste: Sister subsidiary of Zagrebački holding that operates the RGO construction waste recycling plant. Comparable as ecosystem partner within the same municipal holding structure, enabling cross-utility collaboration.
- Zagrebački holding d.o.o. (parent): Parent holding company that owns Čistoća and other Zagreb municipal utilities (water, transport, parking). Comparable as the same organizational vehicle through which municipal service mandates are executed in Zagreb.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Cistoca social profiles
Digital presenceCistoca financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cistoca leadership team
Management profileNumber of profiles
Cistoca funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cistoca M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cistoca
What does Cistoca do?
Čistoća is the municipal waste management branch of Zagrebački holding d.o.o. providing end-to-end waste services to households and businesses in Zagreb. Core services include mixed municipal waste collection, separate collection of paper, glass, plastic, bio-waste and hazardous waste, bulky waste removal, operation of recycling yards, construction waste recycling at the RGO plant, landfill disposal at Prudinec/Jakuševec, biogas/landfill gas processing, and public surface cleaning.
Is Cistoca a public or private company?
Cistoca is a private company. It is classified as state government owned and is currently operating.
When was Cistoca founded?
Cistoca was founded in 1988. It employs 1,001 to 5,000 people.
Where is Cistoca based?
Cistoca is headquartered in Zagreb, Croatia, in the Europe region.
How does Cistoca make money?
Two revenue lines are on record. Municipal Waste Collection Fees are the primary driver. The others are landfill Disposal Fees.
Who are Cistoca's main competitors?
Direct peers on record are Stadtreinigung Hamburg (SRH), Berliner Stadtreinigung (BSR) and Wiener Stadtwerke - Abfallwirtschaft. Broad incumbents are Veolia Environnement, SUEZ Recycling & Recovery, FCC Environment CEE and Remondis. Komunalno poduzeće Čistoća (Beograd) is listed as a regional player. Others are Zagrebačke ceste and Zagrebački holding d.o.o. (parent).
Does Cistoca have an API?
No public API is recorded for Cistoca.
What industry is Cistoca in?
Cistoca's product category is Municipal Waste Management Services. Its primary akta.pro industry code is BPAIACAH, Solid Waste & Recycling Services Administration, with a secondary code of EUAIAGAA, Commercial & Office Waste Collection (Non-hazardous). Its NAICS code is 562111 and its SIC code is 4953.