Lock & Key York Ltd

What Lock & Key York Ltd does

Lock & Key York Ltd is a privately held, York-based locksmith and property security service company operating across North Yorkshire since 1994. The business delivers 24/7 mobile locksmith services including emergency lockouts, lock repairs and replacements, burglary repairs, emergency boarding up, and lost key services, alongside planned security installations such as high-security and anti-snap locks (BS3621-compliant), digital door locks, smart locks with Amazon Alexa integration, CCTV systems, and wireless alarms. All locksmiths are directly employed (no subcontractors), City & Guilds accredited, NCFE certified, and DBS checked, with the company marketing itself as one of the only UK locksmiths holding City & Guilds accreditation. Average emergency response time is under 60 minutes across nine York postcode districts.

The company operates a direct-to-consumer and direct-to-SMB service model, dispatching mobile locksmiths from a headquarters at Popeshead Court Offices, Peter Lane, York. Revenue is generated through quote-based, pay-as-you-go professional services fees with no call-out charges; pricing varies by service type and lock specification. Customer acquisition relies on organic local SEO for York locksmith keywords, word-of-mouth referrals, and a 500+ five-star Google review base that functions as the primary trust signal. Distribution is exclusively field-based via mobile dispatch; there are no retail or e-commerce channels.

The broader portfolio has expanded beyond traditional mechanical locksmithing into electronic security hardware and home automation integration, positioning the business across both legacy trade services and emerging connected-security demand. The company maintains installer relationships with major lock brands (Yale, ERA, ULTION, ASSA ABLOY, ABUS, Mul-T-Lock) and offers free home security surveys as a consultative funnel into paid upgrade work. Operating status is active and 24/7, with no disclosed external investment, parent company, or subsidiary structure; the entity is registered as a private limited company in England.

Name

Lock & Key York Ltd

Legal name

Lock & Key York Ltd

Website

https://lockandkeyyork.co.uk

Company type

Private

Founded year

1994

Operating status

Operating

Short description

Lock & Key York Ltd is a private York-based locksmith and property security service, founded in 1994, delivering 24/7 mobile locksmith, lock replacement, CCTV, alarm, and smart lock services to residential and commercial customers across North Yorkshire.

Ownership category

akta.pro rank

Product category

Locksmith and Property Security Services

NAICS

Locksmiths (561622), Security Systems Services (56162)

akta.pro primary industry

Key Management, Duplication & Locksmith Services (HSAHAEAD)

akta.pro secondary industries

Keyholding, Lock/Unlock & Premises Control Services (BPABAMAM), Access Control & Smart Locks (Managed/Monitored) (HSAHAAAG), Lock, Latch & Handle Hardware Repair/Replacement (Non-locksmith) (HSAGAEAF)

Keywords

• Emergency locksmith services
• Lock repair and replacement
• Burglary repair services
• Home security installations
• Commercial locksmith solutions

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Emergency Locksmith Services: One-time service fees for emergency callouts including lockouts, lock repairs, lock replacements, key extraction, and emergency boarding up. No call-out fees - customers pay only for services rendered.
2. Planned Lock Replacement and Upgrades: Scheduled lock replacement services for property moves, security upgrades, and maintenance. Includes high-security lock installations and smart lock retrofits.
3. Security System Installation: CCTV installations, wireless alarm systems, digital locks, and smart lock installations for enhanced property security.
4. Home Security Surveys: Free security assessments followed by recommended upgrades and installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Lock & Key York Ltd provides 24/7 mobile locksmith and property security services across York and North Yorkshire, including emergency lockouts, lock repairs and replacements, burglary repairs, emergency boarding up, and installation of high-security, digital, and smart locks as well as CCTV and wireless alarm systems. All work is delivered by directly employed, City & Guilds accredited, NCFE-certified, DBS-checked locksmiths dispatched from local positions with an average arrival time under 60 minutes and no call-out fees.

Product overview

Lock & Key York Ltd is a local locksmith service company based in York, North Yorkshire, offering a comprehensive range of security and locksmith services to residential and commercial customers. The company operates as a unified service business (not a software platform) with services organized by specialty: emergency response services (boarding up, emergency locksmith, burglary repairs, locked out, lost keys), door and lock repair services (uPVC, composite, bifold, aluminium, wooden, garage doors), lock replacements and upgrades (standard locks, high-security locks, anti-snap locks), and modern security technology installations (digital locks, smart locks with Alexa integration, CCTV, wireless alarms). All services are delivered by City & Guilds accredited, NCFE-certified, DBS-checked locksmiths operating 24/7 across York with response times under 60 minutes. The company also offers free home security surveys as a consultative service to identify property vulnerabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Boarding Up Services Temporary boarding up of broken or damaged windows and doors following break-ins, vandalism, or weather damage to secure residential, commercial, and vacant properties until permanent repairs are arranged.
• Burglary Repairs Comprehensive repair services following break-ins, including boarding up, door and lock replacements, damage repairs, and security upgrades to restore property security.
• Emergency Locksmith Services 24/7 emergency response for lockouts, lost keys, snapped keys, faulty locks, and break-in situations with arrival times under 60 minutes across York and North Yorkshire.
• Lock Replacements & Repairs Repair and replacement services for all lock types including uPVC, Euro cylinders, mortice locks, Yale locks, rim cylinders, high-security locks, and anti-snap locks.
• Locked Out Services Emergency response for customers locked out of their properties, using non-destructive entry techniques to regain access without damaging doors or locks.
• Lost Keys Services Emergency assistance for lost or stolen keys including re-keying locks and providing replacement keys to restore security and access.
• High Security Door Locks Installation of BS3621-approved high-security locks with anti-snap, drill-resistant, pick-resistant, and bump-proof features meeting insurance requirements.
• uPVC Lock & Door Repairs Repair and maintenance services for uPVC doors and locks including mechanism repairs, hinge replacements, realignment, handle repairs, and weather seal replacements.
• uPVC Window Lock Repairs Repair and replacement services for uPVC window locks including hinge replacements, lock repairs, misted glass repairs, realignment, and security upgrades.
• Patio Door Lock Repairs Repair and replacement services for patio door locks including realignment, cylinder repairs, multi-point locking mechanisms, anti-snap locks, and smart lock upgrades.
• Composite, Bifold and Aluminium Door Repairs Specialized repair services for composite, bifold, and aluminium doors including lock replacements, hinge repairs, realignment, weatherproofing, and security upgrades.
• Wooden Door Repairs Repair services for wooden doors including lock repairs, warping corrections, realignment, hinge replacements, frame repairs, and weather seal replacements.
• Garage Door Repairs Repair and lock replacement services for garage doors including broken key extraction, lock repairs, spring and cable repairs, and security upgrades.
• Free Home Security Surveys Complimentary security assessments reviewing locks, doors, windows, alarm systems, CCTV, and overall property security to identify vulnerabilities and recommend upgrades for residential and commercial customers.
• Digital Door Locks Installation of digital door locks for commercial and residential properties including keypad locks, card/fob locks, and combination locks with access control features.
• Smart Locks Installation of smart locks with keyless entry via smartphone apps, RFID cards, fingerprint scanners, keypad codes, remote access control, and integration with smart home systems like Amazon Alexa.
• CCTV Installations Installation of surveillance camera systems for continuous monitoring and security recording of residential and commercial properties.
• Wireless Alarm Installations Installation of wireless security alarm systems for homes and businesses providing intrusion detection and emergency alerting capabilities.

Quantifiable outcome

• Response time under 60 minutes for emergency callouts
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• My Key Locksmiths: UK locksmith franchise network delivering emergency locksmith, lock replacement, and home security services nationwide. Direct comparable on service mix and mobile dispatch model, with a fundamentally different franchise-driven geographic structure.
• Timpson Locksmiths: UK high-street and mobile locksmith service operating within the broader Timpson group. Comparable on the consumer-facing locksmith and key-cutting proposition and on nationwide service coverage, though embedded in a larger multi-service retail group.
• LockRite: UK national locksmith network providing 24/7 emergency locksmith, lock replacement, and security services. Comparable to Lock & Key York in core emergency service offering and direct-to-consumer mobile delivery, though at greater geographic scale.
• Banham: Long-established UK locksmith and security provider offering emergency locksmith services, lock installations, and broader security solutions. Direct comparable to Lock & Key York in service mix, though operating across London and the South East rather than a single regional city.
• Keytek Locksmiths: UK national locksmith company offering 24/7 emergency callouts, lock replacements, and uPVC door and lock repairs. Closely comparable to Lock & Key York across the emergency locksmith, door repair, and burglary response service lines.

Others

• ERA Home Security: UK door and window hardware manufacturer whose products Lock & Key York installs. Adjacent ecosystem participant: a key upstream supplier rather than a service competitor, but its direct-to-consumer channels overlap with traditional locksmith territory.
• Checkatrade: UK directory and lead-generation platform for vetted tradespeople, including locksmiths. Functionally an aggregator that competes for Lock & Key York's customer acquisition by listing competing local locksmiths and commoditising comparison on price and reviews.
• TrustATrader: UK tradesperson directory and vetting platform covering locksmiths and security installers. Indirect competitor to Lock & Key York through customer acquisition, with similar aggregator pressure on pricing and review-driven conversion.

Broad incumbents

• ASSA ABLOY: Global leader in door opening solutions and access control, whose brands (Yale, ASSA ABLOY, Mul-T-Lock) supply the products Lock & Key York installs. Not a direct service competitor, but shapes the product, certification, and standards landscape the company operates within.
• Yale Home (ASSA ABLOY): Major consumer lock and smart lock brand under ASSA ABLOY and an explicit product partner of Lock & Key York. Competes indirectly by selling smart locks direct to consumers and installers, potentially reducing future service revenue for traditional locksmiths.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lock & Key York Ltd