The Shreveport-Bossier Resource Center

What The Shreveport-Bossier Resource Center does

The Shreveport-Bossier Resource Center (TSBRC) is a 501(c)(3) tax-exempt nonprofit organization incorporated in Louisiana in January 2019 and operated by its three founders — Jacqueline L. Whitaker (Executive Director), Shalivia R. Whitaker (Vice President/Website Coordinator), and Sha'Lun N. Nicholson (Secretary/Treasurer) — all graduates of Louisiana State University Shreveport. The organization was conceived in 2016 after the founding family recognized a gap in local community knowledge and developed a database to consolidate information about available programs in the Shreveport-Bossier metropolitan area. The website went live in August 2019 and has been the primary delivery channel ever since.

The core product is a free, database-driven directory website (tsbrc.org) that aggregates local resources across three verticals: Educational Resources (colleges/universities, K-12 schools, daycares, enhanced learning centers, HiSET/GED programs, and public libraries), Community Assistance Programs (autism centers, employment agencies, legal assistance, public assistance for food/housing/transportation/utilities, and small business startup resources), and Recreational Programs (sports, fitness, outdoor activities, family entertainment, and casinos). The website provides searchable listings, direct links, contact information, and answers to frequently asked questions. All services are delivered 100% electronically, with optional face-to-face workshops available for large nonprofits and businesses. The organization maintains a Facebook page and an email newsletter as additional community engagement channels.

TSBRC's business model is donation-based: the organization relies on voluntary public contributions since all services are provided free of charge to users, and there is no pricing tier, subscription, or fee structure. The nonprofit has no parent company, no institutional investors, no venture capital backing, and operates from a P.O. Box in Bossier City with no physical office. The technology stack is a standard informational website with no proprietary features, no AI/ML components, no mobile application, and no disclosed API or integrations. Ownership and management remain concentrated with the founding family members who continue to operate the resource center.

Name

The Shreveport-Bossier Resource Center

Legal name

The Shreveport-Bossier Resource Center

Website

https://tsbrc.org

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

The Shreveport-Bossier Resource Center is a 501(c)(3) nonprofit operating a free online directory of educational, community assistance, and recreational resources for residents of the Shreveport-Bossier metropolitan area in northwest Louisiana, supported by public donations.

Ownership category

akta.pro rank

Product category

Community Information Services

NAICS

Web Search Portals, Libraries, Archives, and Other Information Services (519)

SIC

Services-Membership Organizations (8600), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

General Personal Concierge Services (HSACAIAA)

akta.pro secondary industries

Home Services Coordination & Vendor Management (HSACAIAI), Virtual/Remote Organizing Services (HSAFAKAL)

Keywords

• Community resource directory
• Nonprofit information services
• Local service database
• Educational program listings
• Community assistance programs

Headquarters

HQ city

Bossier City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Donations: As a 501(c)(3) tax-exempt non-profit organization, The Shreveport-Bossier Resource Center relies on donations from the public to fund operations. The organization provides services free of charge to the community.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Shreveport-Bossier Resource Center operates a free, online database website that aggregates information about local businesses, educational institutions, community programs, and recreational activities in the Shreveport-Bossier area. Users access a searchable directory with direct links, contact information, and answers to frequently asked questions, with all services delivered 100% electronically at no charge. The organization also arranges in-person community forums and information workshops for large nonprofits and businesses.

Product overview

The Shreveport-Bossier Resource Center operates a unified community resource website that serves as a free, one-stop information portal for residents of the Shreveport-Bossier area. The core product is a comprehensive online directory that categorizes and links to local services across three main areas: Educational Resources (including colleges, K-12 schools, GED programs, and libraries), Community Assistance Programs (covering autism services, employment, legal aid, housing, food assistance, and small business help), and Recreational Programs (featuring sports, fitness, outdoor activities, and entertainment venues). All services are delivered electronically, and the platform aggregates contact information, direct links, and FAQ answers from local businesses and organizations at no charge to users.

Differentiator

Problem solved

Functional benefit

Products and services

• The Shreveport-Bossier Resource Center Website
• Educational Resources Directory
• Community Assistance Programs Directory
• Recreational Programs Directory
• Community Forums and Information Workshops

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights2 records

Broad incumbents

• Catholic Charities USA: National network of diocesan social-service agencies providing referrals and direct assistance across categories that overlap heavily with TSBRC's directory (housing, food, legal, immigration). Comparable community resource function at much larger institutional scale.
• Nextdoor: Hyperlocal social platform where neighbors share recommendations and information about local services, schools, and assistance. Comparable 'free online local information' value proposition for residents, though broader in scope (general neighborhood info) rather than resource-specific.
• The Salvation Army: Large established nonprofit operating extensive social-service programs (food, housing, recovery, employment) with its own local service directories. Comparable resource-coordination role for residents, but at much larger scope and as one of many programs.

Direct peers

• 211 (United Way Worldwide): Nationwide free, confidential service that connects people to local resources for housing, food, utilities, and crisis support. Operates as a referral hub similar in function to TSBRC, but backed by United Way infrastructure and 24/7 call/chat capabilities.
• findhelp (formerly Aunt Bertha): National social-care network operating a searchable, free directory of community resources (food, housing, healthcare, education) across the US. Most directly comparable to TSBRC's resource-directory model, but at national scale and with paid B2B contracts.
• NeedHelpPayingBills.com: Free online directory listing local bill assistance, utility help, food, housing, and healthcare resources across US cities. Comparable niche information-aggregation model, though broader in geographic scope and donation-funded.

Regional players

• Shreveport-Bossier Chamber of Commerce: Local chamber that publishes business directories, community calendars, and resource guides for the same Shreveport-Bossier area. Comparable 'free online directory of local businesses and organizations' model, but member-organization focused rather than social-service focused.
• United Way of Northwest Louisiana: Regional United Way affiliate serving the same Shreveport-Bossier / northwest Louisiana footprint as TSBRC. Operates 211 access locally and funds many of the same community programs TSBRC lists, making it both a potential partner and the most direct local alternative referral channel.

Emerging players

• GreatNonprofits: Online directory of vetted nonprofits with reviews and program listings. Comparable directory-of-resources model aimed at connecting users to community services, but focused on nonprofit discovery rather than direct service referrals.
• Modest Needs Foundation: Small 501(c)(3) that connects low-wage workers with short-term financial assistance and resource referrals. Similar small-staff, donation-funded nonprofit operating a resource-matching function, though focused on direct micro-grants rather than pure directory.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TSBRC03

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Shreveport-Bossier Resource Center