Hays Talent Solutions

What Hays Talent Solutions does

Hays Talent Solutions (HTS) is the enterprise workforce solutions division of Hays plc, a publicly listed UK-headquartered recruitment company founded in 1968 and trading on the London Stock Exchange (ticker: HAS.L). HTS serves large, multi-national organizations across 30 countries with a workforce of over 10,000 people, delivering a platform-plus-modules portfolio that includes Managed Service Programme (MSP), Recruitment Process Outsourcing (RPO), Contractor Management Outsourcing (CMO), Services Procurement (SOW), Direct Sourcing, Total Talent Solutions, Vendor Management System (VMS), Talent Advisory, and Early Careers services. The offerings are sold primarily through dedicated enterprise account teams acting as an extension of the client's organization, with modular components priced through multi-year contracts; subscription-based Talent Advisory is the closest recurring revenue stream.

The technology backbone combines a proprietary Vendor Management System, 3 Story Software (3SS), with implementations and integrations of third-party VMS platforms from Beeline, SAP Fieldglass, Workday, and SuccessFactors. 3SS currently manages over $4 billion in annual contingent workforce spend, 35,000 jobs, and 650,000 timesheets per year, providing the operational scale that underpins both service delivery and proprietary data assets such as the Global Talent Tracker and Tech Talent Explorer (the latter covering 32 countries). The go-to-market motion is enterprise field sales supplemented by VMS technology partnerships, with content marketing, salary guides, and vertical-specific reports (BFSI, Life Sciences, Manufacturing & Engineering, AI and the Future of Work) used to drive top-of-funnel demand into a consultative sales process.

Name

Hays Talent Solutions

Legal name

Hays plc

Website

https://haystalentsolutions.com

Company type

Public

Founded year

1968

Operating status

Operating

Short description

Hays Talent Solutions is the enterprise workforce solutions division of Hays plc, providing Managed Service Programmes, Recruitment Process Outsourcing, Contractor Management, and advisory services to large multi-national organizations across 30 countries. Its proprietary 3 Story Software VMS manages over $4 billion in annual contingent workforce spend.

Ownership category

akta.pro rank

Product category

Workforce Solutions & Recruitment Services

NAICS

Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

akta.pro secondary industries

RPO Technology, ATS Administration & Recruitment Operations (BPACABAN), Talent Acquisition (Recruiting) & Applicant Tracking (ATS) (BPACAPAD), Contractor Management Systems (CMS) & Workforce Management (BPACAGAE), Agent of Record (AOR) / Contractor Engagement Services (BPACAGAB), Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

Keywords

• Managed service programmes
• Recruitment process outsourcing
• Contingent workforce management
• Vendor management systems
• Talent advisory services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Service Programme (MSP): Comprehensive outsourcing of the management of sourcing, engagement and administration of temporary, contract and other non-permanent workers. Hays assumes primary responsibility for managing the client's contingent workforce across all suppliers.
2. Recruitment Process Outsourcing (RPO): Full or partial outsourcing of the recruitment process for permanent employees. Modular components allow clients to select only the recruitment services they need - from sourcing to screening, assessment, and onboarding.
3. Contractor Management Outsourcing (CMO): End-to-end contractor-centric management including on-boarding, contractor care, compliance and payment framework. Includes payroll/employer of record services and contractor payment/agent of record services.
4. Services Procurement (SOW): Management and procurement of external service providers for project-based work. Ensures compliance, performance tracking, and cost optimization for outsourced operations.
5. Talent Advisory Services: Consulting and subscription services including Talent Planning, Talent Assessments, and Talent Insights. Provides workforce data, trend analysis, and strategic advisory for talent management.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Hays Talent Solutions provides outsourced enterprise workforce solutions for large organizations, managing both permanent recruitment (via RPO) and the full contingent workforce lifecycle (via MSP, CMO, SOW). Its offering sits on a proprietary 3 Story Software VMS platform — or integrated third-party VMS technology — and is delivered by dedicated account teams acting as an extension of the client's HR/talent function. Modular components allow clients to procure only the talent services they require, from sourcing through to contractor payment and compliance.

Product overview

Hays Talent Solutions offers a portfolio of workforce solutions under a platform-plus-modules architecture. The core offerings are Managed Service Programme (MSP) for contingent workforce management and Recruitment Process Outsourcing (RPO) for permanent hiring. These are supported by add-on modules including Contractor Management Outsourcing (CMO), Services Procurement (SOW), Vendor Management System (VMS), Direct Sourcing, Total Talent Solutions, Talent Advisory, and Early Careers. The company also provides a proprietary VMS platform called 3 Story Software (3SS), which sits alongside third-party VMS integrations (Beeline, Fieldglass, Workday, SAP SuccessFactors, etc.) to serve as the technology backbone for MSP programmes. The overall portfolio is designed to address the full talent spectrum—from permanent hiring through contingent workforce management, statement-of-work procurement, and talent advisory services.

Differentiator

Problem solved

Functional benefit

Brands

• 3 Story Software (3SS): Proprietary Vendor Management System (VMS) platform developed by Hays Talent Solutions for contingent workforce management. Currently manages over $4 billion in spend, 35,000 jobs and over 650,000 timesheets each year.
• Hays Global Talent Tracker
• Tech Talent Explorer
• Talent Advisory Services
• Early Careers Solutions

Products and services

• Managed Service Programme (MSP) Outsourced programme management of an organisation's entire non-permanent workforce, including temporary workers, contractors, consultants and Statement of Work resources. Delivers end-to-end visibility, supplier management and compliance across the contingent workforce.
• Recruitment Process Outsourcing (RPO) Full or modular outsourcing of permanent recruitment processes for enterprise clients, functioning as an extension of the client's talent acquisition team. Modules cover sourcing, screening, assessment and onboarding, delivered with sector expertise and data-driven insights.
• Contractor Management Outsourcing (CMO) End-to-end contractor-centric engagement combining onboarding, contractor care, compliance validation, payroll/employer of record services, contractor payment and agent of record services for independent contractors.
• Services Procurement (SOW) Management and procurement of external service providers and Statement of Work contracts, providing real-time visibility into spend, performance and compliance for outsourced project-based work.
• Vendor Management System (VMS) VMS consulting, implementation and managed services — delivered via either Hays's proprietary 3 Story Software platform or leading third-party VMS providers (Beeline, Fieldglass, Workday, SuccessFactors and others) — to track, automate and report on the entire contingent workforce resourcing process from requisition to payment.
• 3 Story Software (3SS) Proprietary Vendor Management System platform developed and operated by Hays for contingent workforce management. Currently processes over $4 billion in spend, 35,000 jobs and 650,000 timesheets per year across managed service programmes.
• Direct Sourcing Talent acquisition solution (sometimes referred to as Contingent RPO) that builds and nurtures proprietary talent pools under the client's brand and employer value proposition, reducing agency dependency and cost per hire.
• Total Talent Solutions Integrated approach combining permanent and contingent workforce management to help organizations achieve their total talent vision, improve speed to market and strengthen employer brand across the full talent spectrum.
• Talent Advisory Strategic advisory services across three pillars: Talent Planning (organization design, workforce planning), Talent Assessments (selection, development, culture fit) and Talent Insights (market data, trend analysis, pay benchmarking).
• Early Careers Comprehensive early careers solutions for building a future talent pipeline, including graduate and apprenticeship recruitment, campus attraction campaigns, screening, assessment, onboarding and strategic workshops on process design.

Quantifiable outcome

• 40% uplift in candidate applications
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• BeelinecoreTechnology or IntegrationStrategic partnership with Beeline for vendor management system implementation and integration services. Beeline is a leading provider of VMS technology solutions.
• SAP FieldglasscoreTechnology or IntegrationPartnership for Fieldglass VMS implementation and services. SAP Fieldglass is a leading enterprise VMS platform for managing external workforce.
• WorkdaycoreTechnology or IntegrationPartnership for Workday VMS integration and implementation services. Workday provides enterprise cloud applications for finance and HR.
• SuccessFactorscoreTechnology or IntegrationPartnership for SuccessFactors VMS integration. SAP SuccessFactors offers cloud-based HR and talent management solutions.
• 3 Story Software (3SS)coreTechnology or IntegrationProprietary VMS platform developed and operated by Hays. Manages over $4 billion in spend, 35,000 jobs, and 650,000 timesheets annually. The platform provides end-to-end contingent workforce management from request to payment.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• PageGroup: PageGroup is a global recruitment group operating Page Executive, Michael Page, and Page Outsourcing. Provides RPO and broader permanent/contract staffing that intersects with Hays' enterprise offerings.
• Korn Ferry: Korn Ferry is a global organizational consulting firm offering RPO, talent acquisition, and workforce advisory as part of a broader consulting portfolio. Overlapping capabilities in talent advisory but with a wider executive search and consulting footprint.
• Robert Half International: Robert Half is a large publicly traded staffing and consulting firm. Overlap is in contract and permanent placement rather than enterprise MSP/RPO, but it competes for adjacent enterprise workforce spend.

Others

• Beeline: Beeline is a leading VMS technology vendor and a key Hays partner. Included as a technology ecosystem peer — VMS platforms both enable and increasingly compete with MSP service providers.
• Workday: Workday is a major cloud HCM and VMS technology provider that partners with Hays and also competes at the platform layer for enterprise workforce software spend.

Direct peers

• Cielo: Cielo is a leading pure-play RPO and talent acquisition partner serving large global enterprises. Comparable modular RPO platform, employer brand, and direct sourcing capabilities.
• Pontoon Solutions: Pontoon is the MSP, RPO, and contingent workforce solutions arm of The Adecco Group. Directly competes with Hays across MSP, SOW management, and Direct Sourcing for enterprise accounts.
• ManpowerGroup Solutions: ManpowerGroup Solutions (part of ManpowerGroup) operates RPO, MSP, and talent advisory services globally. Direct competitor with overlapping service portfolio, comparable scale, and similar enterprise client base.
• Randstad Sourceright: Randstad Sourceright is the RPO and MSP division of Randstad, one of the world's largest staffing groups. Directly comparable to Hays Talent Solutions across MSP, RPO, and Total Talent offerings for enterprise clients.
• Alexander Mann Solutions (AMS): AMS is a specialist RPO and talent solutions provider serving enterprise clients globally. Closely comparable in RPO depth, modular service design, and contingent workforce advisory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Hays
• YouTubeyoutube.com/user/HaysRecruitment
• Facebookfacebook.com/HaysCareers
• LinkedInlinkedin.com/company/hays
• Instagraminstagram.com/haysworldwide

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hays Talent Solutions