Birr Technologies
Birr Technologies is a Seattle-based, privately held IT consulting and software development firm delivering custom software, cloud, data analytics, cybersecurity, and managed services to enterprise and mid-market clients across 15+ countries, with a productized SaaS ticketing offering.
- Company typePrivate
- Founded2014
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Birr Technologies does
Birr Technologies is a Seattle-headquartered, privately held IT consulting and software development firm delivering custom software, systems integration, cloud and DevOps, data analytics, cybersecurity, and managed IT services across web, mobile, and enterprise platforms. The company operates a broad service portfolio covering enterprise applications, ERP, CRM, eCommerce, mobile apps, ITSM (ServiceNow/Jira), HR software, SharePoint/Office 365 collaboration, eLearning, web portals, fleet management, and data analytics, leveraging a wide technology stack (Java, .NET, Python, React, Angular, Node.js, AWS, Azure, GCP) and partner designations with Microsoft (Gold), AWS, IBM, Oracle, Salesforce, and Magento. The firm holds ISO 9001 and ISO 27001 certifications and claims delivery to clients across 15+ countries including marquee enterprise references such as NASA, IBM, Deloitte, eBay, Ford, Nestle, Aramco, and Viber, alongside a long tail of 3,000+ project engagements.
The business model is primarily professional services — fixed-price and time-and-materials project engagements, team augmentation, software outsourcing, and managed services — supplemented by a productized SaaS offering, BirrTechDesk (a subscription-based help desk and ticketing system with freemium-to-enterprise tiers), and payment gateway integration services. Go-to-market relies on direct enterprise sales, a 700-employee business partner network, content marketing, partner channel credibility, and selective self-serve SaaS acquisition for the ticketing product. Customer concentration is hybrid, combining large enterprise anchors (banks, telecom, consumer goods, advertising) with a broad distributed base of mid-market and SMB projects. Revenue, ownership structure beyond founder leadership (Robert Cooper, CEO; Amalia Bruno, CTO; David Ferry, Co-Founder; Christina Torres), and external funding are not disclosed.
Birr Technologies firmographics
Firmographics- Name
- Birr Technologies
- Legal name
- BIRR TECHNOLOGIES
- Website
- https://birrtech.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Birr Technologies is a Seattle-based, privately held IT consulting and software development firm delivering custom software, cloud, data analytics, cybersecurity, and managed services to enterprise and mid-market clients across 15+ countries, with a productized SaaS ticketing offering.
- Ownership category
- akta.pro rank
Birr Technologies industry classification
Industry- Product category
- IT Consulting & Custom Software Development
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (513210)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Data Platform, BI & Analytics Integration (BPAEAAAI)
- akta.pro secondary industries
- Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK), Business Intelligence, Reporting & Visualization Services (BPAEAHAD), Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights) (HDAEAMAD)
Keywords
Where Birr Technologies is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Birr Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Custom Software Development: Project-based custom software development services including web, mobile, and enterprise application development. Revenue generated through fixed-price projects or time-and-materials engagement models.
- IT Consulting: Strategic IT consulting including digital transformation, project management, crisis management, IT service management, solution and platform consulting, and enterprise IT consulting.
- Team Augmentation: Providing dedicated or extended development teams to client organizations, enabling them to scale their development capacity with skilled resources.
- Software Outsourcing: Outsourcing development, QA/testing, and help desk services to clients, providing cost-effective delivery of software projects.
- Managed IT Services: Ongoing management and support of cloud or on-premises infrastructure and applications including consulting, implementation, management, security, help desk, and migration services.
- SaaS Ticketing/Permission-based Software: BirrTechDesk subscription-based ticketing system offered at tiered pricing plans for business, individual, startup, and enterprise tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Business Plan - Free tier for small teams |
| Subscription | Monthly | Individual Plan - For single/freelance users |
| Subscription | Monthly | Startup Plan - For growing teams |
| Subscription | Monthly | Enterprise Plan - For large organizations |
| Subscription | Annual | Annual billing options |
| Subscription | Monthly | Basic Plan - Web Development |
| Subscription | Monthly | Economy Plan - Enhanced features |
| Subscription | Monthly | Premium Plan - Full features |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Birr Technologies product offering
Product offeringCore offering
Birr Technologies is a Seattle-based IT consulting and custom software development firm that designs, builds, and integrates enterprise applications (ERP, CRM, eCommerce, ITSM, HR, eLearning), web and mobile apps, cloud and DevOps solutions, and data analytics platforms for business clients. It also sells BirrTechDesk, a proprietary SaaS ticketing / IT service management tool, and offers team augmentation, managed IT services, and payment gateway integration.
Product overview
Birr Technologies is an IT consulting and software development company offering a comprehensive portfolio of technology services. The company's offerings span enterprise applications, ERP, CRM, eCommerce, mobile apps, ITSM, HR software, collaboration solutions (SharePoint/Office 365), eLearning software, web portals, fleet management, and data analytics. Birr Technologies provides both custom development and platform-based implementations, leveraging partnerships with Microsoft, Salesforce, AWS, ServiceNow, and other technology providers. The company also offers specialized products including BirrTechDesk (a ticketing/help desk solution) and payment gateway integration services. The overall delivery model combines consulting, full-cycle development, and managed services with expertise across multiple industries including healthcare, banking, retail, and manufacturing.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Enterprise Application Development Design, development, and customization of enterprise applications including ERP, CRM, eCommerce, ITSM, HR software, collaboration, eLearning platforms, and web portals for business clients.
- Data Analytics and Business Intelligence Data analytics and business intelligence services that help organizations turn raw data into actionable insights, dashboards, and decision-support outputs.
- Cloud and DevOps Services Cloud-native application engineering and DevOps automation services, including cloud migration, infrastructure modernization, and CI/CD pipeline development for business clients.
- Web and Mobile Application Development End-to-end web and mobile application development services, including responsive web apps and cross-platform mobile apps for enterprise and mid-market clients.
- BirrTechDesk Proprietary SaaS-based IT service management / ticketing platform that lets teams log, track, and resolve IT support requests, offered with a free tier and a paid tier for businesses.
- Managed IT Services Ongoing managed IT support services covering infrastructure, operations, and end-user support for organizations that need to outsource IT management.
- Payment Gateway Integration Integration of third-party payment gateways into client applications and eCommerce platforms to enable secure online transactions.
- Fleet Management Software Custom fleet management software solution for organizations that need to track, manage, and optimize vehicle and asset fleets.
- IT Consulting and Team Augmentation IT strategy consulting and dedicated team augmentation services that place Birr Technologies engineers and consultants with client teams to supplement or lead technology initiatives.
Quantifiable outcome
- 15% decrease in support volume with BirrTechDesk
- +15 more outcomes
Companies that use Birr Technologies
Customer profileNamed customers14 records
Segments8 records
Ideal customer profiles2 records
Birr Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability10 records
Feature6 records
Birr Technologies partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and moderate.
- AWS (Amazon Web Services)coreAWS Partner Network member providing cloud consulting, implementation, and managed services. Enables delivery of cloud-native applications and migration services for enterprise clients.
- MicrosoftcoreMicrosoft Gold Partner with multiple competencies including Application Development, Collaboration and Content, Data Analytics, and Data Platform. Provides Azure-based solutions and Office 365/SharePoint implementations.
- IBMmoderateIBM Silver Business Partner delivering solutions using IBM technologies and platforms for enterprise clients.
- OraclemoderateOracle Silver Partner providing Oracle-based database, middleware, and cloud solutions for enterprise customers.
- Magento (Adobe)moderateMagento Solution Business Partner specializing in eCommerce platform implementation, customization, and optimization.
- SalesforcemoderateSalesforce Registered Partner delivering CRM implementation, customization, and integration services. Expertise in marketing, sales, and customer service automation.
- ServiceNowmoderatePrimary ITSM platform partner for IT Service Management consulting and implementation services. Used for enterprise-level ITSM solutions.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Birr Technologies competitors and assessment
Company assessmentBroad incumbents
- Accenture: Global consulting and systems integration incumbent that competes for the same enterprise digital transformation, ERP/CRM, and managed services mandates at much larger scale.
- Globant: Large IT and digital services firm offering enterprise application development, BI/analytics, AI, and managed services to enterprise clients across similar verticals.
- EPAM Systems: Established IT services and digital platform engineering firm covering custom software, data/analytics, cloud, and product engineering — broadly competes for the same enterprise digital engineering work.
Direct peers
- Altoros: Software development and consulting firm with overlapping strengths in cloud, data engineering, BI, and AI/ML services for enterprise clients — comparable technical stack and delivery model.
- ScienceSoft: IT consulting and custom software development firm of similar size offering enterprise applications, data analytics, cybersecurity, and managed services — multiple testimonials in Birr's data set appear sourced from ScienceSoft case studies, underscoring direct overlap.
- Belitsoft: Custom software development and IT services company (strong .NET, cloud, data) of comparable size, delivering similar enterprise application and team augmentation engagements.
- Iflexion: Custom software development and IT consulting firm delivering web, mobile, cloud, BI, and emerging-tech solutions to enterprise and mid-market clients with similar engagement models.
- Andersen: Global custom software development firm (formerly Andersen Lab) with broad enterprise application, ERP/CRM, BI, and managed services offerings that compete for similar mid-market and enterprise contracts.
- Itransition: Mid-sized custom software development and IT services provider with a comparable portfolio (web, mobile, enterprise apps, BI, QA) and similar enterprise/mid-market customer mix.
- Relevant Software: Custom software development and IT consulting firm of similar size serving enterprise and mid-market clients across web, mobile, and cloud-native applications.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Birr Technologies social profiles
Digital presenceBirr Technologies compliance and trust
Trust signalCompliance2 records
Birr Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Birr Technologies leadership team
Management profileNumber of profiles
Profiles3 records
Birr Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Birr Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Birr Technologies
What does Birr Technologies do?
Birr Technologies is a Seattle-based IT consulting and custom software development firm that designs, builds, and integrates enterprise applications (ERP, CRM, eCommerce, ITSM, HR, eLearning), web and mobile apps, cloud and DevOps solutions, and data analytics platforms for business clients. It also sells BirrTechDesk, a proprietary SaaS ticketing / IT service management tool, and offers team augmentation, managed IT services, and payment gateway integration.
Is Birr Technologies a public or private company?
Birr Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Birr Technologies founded?
Birr Technologies was founded in 2014. It employs 1 to 10 people.
Where is Birr Technologies based?
Birr Technologies is headquartered in Seattle, United States, in the North America region.
How does Birr Technologies make money?
Six revenue lines are on record. Custom Software Development is the primary driver. The others are IT Consulting, team Augmentation, software Outsourcing, managed IT Services and saaS Ticketing/Permission-based Software.
Who are Birr Technologies's main competitors?
Broad incumbents on record are Accenture, Globant and EPAM Systems. Direct peers are Altoros, ScienceSoft, Belitsoft, Iflexion, Andersen, Itransition and Relevant Software.
Does Birr Technologies have an API?
No public API is recorded for Birr Technologies.
What industry is Birr Technologies in?
Birr Technologies's product category is IT Consulting & Custom Software Development. Its primary akta.pro industry code is BPAEAAAI, Data Platform, BI & Analytics Integration, with a secondary code of BPAEAGAK, Enterprise Application Reporting, BI & Analytics Enablement. Its NAICS code is 541511 and its SIC code is 7371.