Quest Mall

What Quest Mall does

Quest Mall is a luxury shopping mall located in Kolkata, India, operated by Quest Properties India Ltd., a company within the RP-Sanjiv Goenka Group. The property spans six retail floors plus a basement and houses 100+ brands, including international luxury labels (Burberry, Armani Exchange, Bally), sport and lifestyle brands (Nike, Adidas, Puma, Brooks Brothers, Adidas Kids), cosmetics and jewelry retailers, and a curated food-and-beverage mix. The asset also incorporates Spencer's hypermarket as a large-format anchor and The Wardrobe Luxe, a consignment-led luxury resale vertical. A 4,700 square-foot event space branded The Loft hosts rotating pop-ups for marquee luxury houses including Christian Louboutin, Dior, Bvlgari and Tiffany & Co.

The mall operates a digital engagement layer through the Quest mobile application, which provides loyalty rewards, parking booking and dining reservations. Adjacent parking services and event rentals at The Loft generate ancillary revenue alongside the core leasing business. The mall's audience is the affluent catchment of south Kolkata, anchored by the Ballygunge, Park Street and Alipore residential belts.

The commercial model is predominantly a landlord model: revenue is generated through tenant leases, common-area-maintenance charges, parking fees and event-space rentals, with tenants responsible for their own store staffing and merchandising. The on-roll team disclosed is small (approximately 9 employees), consistent with an asset-management-style SPV structure within the diversified RP-Sanjiv Goenka Group rather than a vertically integrated retail operator. Strategic positioning emphasizes experiential luxury retail, F&B dwell-time extension and event-driven traffic, with no disclosed AI, no online direct-to-consumer storefront, and no disclosed geographic expansion beyond the single Kolkata asset.

Name

Quest Mall

Legal name

Quest Properties India Ltd.

Website

https://questmall.in

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Quest Mall is a six-floor-plus-basement luxury retail mall in Kolkata, India, operated by Quest Properties India Ltd. (RP-Sanjiv Goenka Group), housing 100+ premium international and domestic brands and serving the affluent south-Kolkata catchment through leasing, event space and a digital app.

Ownership category

akta.pro rank

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Retail Tenant Leasing: The mall generates primary revenue by leasing retail space to luxury and premium brands including fashion retailers, accessories stores, electronics outlets, and specialty stores. Tenants include international premium brands (Burberry, Armani Exchange, Bally, Calvin Klein), sportswear (Adidas, Nike, Puma, Asics), and various dining options.
2. Food & Beverage Tenants: Revenue from restaurant and cafe tenants including fine dining (Bombay Brasserie, SKAI), casual dining, QSR (Burger King, KFC, Pizza Hut, Taco Bell, Wow Momo), bakeries (Ladurée, Gourmestan), and specialty dining (Aajisai, Caldera, Baraka).
3. Parking Services: Revenue from parking operations facilitated through the Quest App with online payment system and promotional cashback offers.
4. Spencer's Hypermarket: Spencer's Retail Limited, a multi-format retailer operated by RP-Sanjiv Goenka Group, operates a hypermarket in the basement providing food, personal care, fashion, home essentials, and electronics.
5. The Wardrobe Luxe: An upscale resale luxury consignment service operating within the mall premises.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Quest Mall is a luxury shopping mall and lifestyle destination located in Kolkata, India, operated by Quest Properties India Ltd. It offers premium retail shopping, fine dining, entertainment, and event hosting services across leased retail space. The mall serves as a curated retail environment for high-end brands and provides ancillary services including parking, a mobile app for customer engagement, and dedicated event spaces.

Product overview

Quest Mall operates as a unified luxury lifestyle destination combining physical retail, dining, and digital services. The core offering is the mall property itself (luxury retail and fine dining), complemented by the Quest App for mobile engagement (parking, rewards, reservations) and The Loft for exclusive events. The Q-journal content platform provides editorial content for customer engagement.

Differentiator

Problem solved

Functional benefit

Brands

• The Loft: A premium event space at Quest Mall spanning 4700 sq ft, used for fashion shows, exhibitions, launches, and talk shows.
• Q-Blog
• Q-LIVE

Products and services

• Quest Mall (Luxury Shopping Mall)
• Quest Mobile App
• Parking Facility with Digital Booking
• Event and Promotional Spaces

Named customers11 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core, major and minor.

• RP-Sanjiv Goenka GroupcoreOthersParent company and ownership group of Quest Mall. The group is a diversified business conglomerate with interests across multiple sectors. Quest Properties India Ltd operates as part of this group.
• Spencer's Retail LimitedmajorChannel Partner/ Reseller/ DistributorSpencer's Retail, part of RP-Sanjiv Goenka Group, operates a hypermarket in the Upper Basement of Quest Mall. Provides multi-category products including food, personal care, fashion, home essentials, electrical, electronics, and specialty sections like Gourmet, Patisserie, Wine & Liquor, and Epicuisine.
• Apple (App Store)minorChannel Partner/ Reseller/ DistributorQuest Mall's mobile application is available for download on the Apple App Store, enabling iOS users to access the mall's loyalty program, parking booking, and dine reservation services.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Acropolis Mall Kolkata: Premium shopping mall in Kasba, Kolkata, with a mix of retail, dining, and entertainment. Direct local competitor to Quest for mid-to-premium retail tenants in the Kolkata market.
• The Chanakya: Luxury retail and dining destination in New Delhi's Chanakyapuri diplomatic enclave, housing brands such as Dior, Louis Vuitton, and Gucci. Competes directly with Quest Mall for premium brand partnerships and affluent consumer footfall in India.
• Phoenix MarketCity Mumbai: Large premium mall in Kurla, Mumbai, operated by Phoenix Mills. Comparable to Quest in tenant mix spanning luxury, premium, and mass-market, with strong F&B and entertainment offerings.
• Select Citywalk: Premium mall in Saket, New Delhi, operated by Select Group. Houses a mix of luxury, premium, and mainstream retail and dining brands. Comparable to Quest in mall size, tenant diversity, and affluent urban catchment focus.
• South City Mall Kolkata: Major mall located in Prince Anwar Shah Road, Kolkata, operated by South City Projects. Direct local competitor to Quest Mall for premium retail tenants, F&B brands, and Kolkata's affluent consumer wallet.
• Palladium Mall Mumbai: Premium luxury mall in Lower Parel, Mumbai operated by Phoenix Mills, hosting brands like Burberry, Jimmy Choo, Versace and Dior. Closest peer in scale and tenant mix to Quest Mall, anchored in a premium urban catchment.
• DLF Emporio: India's leading luxury mall located in New Delhi's Vasant Kunj, housing Burberry, Dior, Gucci, Louis Vuitton and similar international luxury brands. Directly comparable to Quest Mall as a luxury-format retail destination serving affluent urban consumers.
• Express Avenue Chennai: Large premium mall in Royapettah, Chennai, housing luxury, premium, and mainstream retail brands with extensive F&B offerings. Comparable to Quest in scale, tenant mix, and position as a flagship urban retail destination.

Broad incumbents

• Inorbit Mall: Multi-city premium mall operator (Mumbai, Hyderabad, Vadodara, etc.) owned by Brookfield. Comparable to Quest as a premium mall operator but with a diversified city portfolio, contrasting Quest's single-asset model.
• Lulu Mall India: Major mall operator with large-format properties in Lucknow, Kochi, Bengaluru, and other cities. Comparable to Quest as a premium retail destination but at significantly larger scale and across multiple geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quest-mall

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quest Mall