Sozialhilfe
Sozialhilfe Basel-Stadt is a cantonal government department delivering statutory social welfare services — financial assistance, counseling, asylum support, employment integration, and emergency/social housing — to approximately 190,000 residents of Basel-Stadt through 400+ staff.
- Company typePrivate
- Founded-
- HeadquartersBasel, Switzerland
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Sozialhilfe does
Sozialhilfe Basel-Stadt is a cantonal government department within the Departement für Wirtschaft, Soziales und Umwelt (WSU) of Kanton Basel-Stadt, Switzerland. The department delivers statutory social welfare services to residents of Basel-Stadt who are affected by poverty, displaced, or otherwise in need of public assistance. Its mandate spans financial support, personal counseling, asylum reception and integration, employment and social reintegration, and the management of social housing and emergency shelters (Notschlafstellen). The department is led by over 400 staff operating from a single headquarters at Klybeckstrasse 15 in Basel.
The service portfolio is organized into four core lines: (1) Finanzielle Unterstützung und persönliche Beratung, providing financial assistance and counseling to registered Basel residents and persons in acute emergencies; (2) Asylbereich, handling housing and integration support for asylum seekers and refugees assigned to the canton; (3) Arbeits- und Soziale Integration, operating the Arbeitsintegrationszentrum (AIZ) and Fachstelle Arbeitsintegration VA/Flü/S for work reintegration; and (4) Soziales Wohnen und Notwohnen, with the Kompetenzstelle Soziales Wohnen (KSW) allocating affordable apartments and the Notschlafstellen providing overnight emergency accommodation. The supporting digital infrastructure includes the Digitaler Briefkasten (digital mailbox), the Sozialhilferechner (online benefits calculator), and the ePortal/eKonto platform, with integration into federal systems AGOV (authentication) and Job-Room (unemployment insurance).
The entity is funded through the cantonal budget and federal contributions rather than commercial revenue; all services are provided free of charge to eligible beneficiaries. Distribution is direct-to-resident via the physical office (with a walk-in Notfallkasse for urgent payments), digital self-service channels, and field operations including emergency shelters and managed social housing stock. Strategic priorities articulated in the source material include the implementation of the Gesamtkonzept Soziales Wohnen, a multi-measure policy package approved by the Regierungsrat to expand affordable housing capacity, alongside digital modernization of citizen-facing services.
Sozialhilfe firmographics
Firmographics- Name
- Sozialhilfe
- Legal name
- Sozialhilfe | Kanton Basel-Stadt
- Website
- https://sozialhilfe.bs.ch
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sozialhilfe Basel-Stadt is a cantonal government department delivering statutory social welfare services — financial assistance, counseling, asylum support, employment integration, and emergency/social housing — to approximately 190,000 residents of Basel-Stadt through 400+ staff.
- Ownership category
- akta.pro rank
Sozialhilfe industry classification
Industry- Product category
- Public Social Welfare Services
- NAICS
- Community Housing Services (62422), Temporary Shelters (624221), Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)
- akta.pro secondary industries
- Housing Assistance & Homeless Services (BPAGAEAB), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Housing Benefits & Rent Subsidy Administration (BPAIAKAG)
Keywords
Where Sozialhilfe is headquartered
LocationHeadquarters
- HQ city
- Basel
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Sozialhilfe business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Public funding: Government-funded social welfare services financed through cantonal taxes and federal contributions. Services are provided free of charge to eligible residents.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Sozialhilfe product offering
Product offeringCore offering
Sozialhilfe Basel-Stadt is the cantonal social welfare department that provides financial support and personal counseling to residents in need, manages asylum accommodation and integration, runs employment integration programs through the Arbeitsintegrationszentrum (AIZ), and operates emergency shelters and affordable housing through the Kompetenzstelle Soziales Wohnen (KSW). Services are delivered free of charge and funded by cantonal and federal public budgets.
Product overview
Sozialhilfe Basel-Stadt operates as a social welfare department providing emergency assistance through counseling and financial support. The service portfolio includes: financial support and personal counseling for persons in need; asylum sector services with accommodation and integration support; employment and social integration programs via the Arbeitsintegrationszentrum (AIZ); social housing with emergency shelters and affordable apartments managed through the Kompetenzstelle Soziales Wohnen (KSW); and a digital mailbox for secure electronic communication. The department employs over 400 staff and serves Basel-Stadt residents facing poverty and emergency situations.
Differentiator
Problem solved
Functional benefit
Brands
- Arbeitsintegrationszentrum (AIZ): Work integration center under Arbeits- und Soziale Integration.
- Fachstelle Arbeitsintegration VA/Flü/S
- Kompetenzstelle Soziales Wohnen (KSW)
- Digitaler Briefkasten
- Sozialhilferechner
Products and services
- Finanzielle Unterstützung und persönliche Beratung
Companies that use Sozialhilfe
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Sozialhilfe technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Sozialhilfe partnerships and signals
Strategic signalScale indicators4 records
Expansion highlights5 records
Sozialhilfe competitors and assessment
Company assessmentEmerging players
- Schweizerische Flüchtlingshilfe (SFH): Swiss Refugee Council providing legal aid, integration support, and advocacy for asylum seekers. Comparable to the Asylbereich of Sozialhilfe and a frequent complementary service provider.
- Heilsarmee Schweiz: Swiss arm of the Salvation Army operating emergency shelters and food distribution across Switzerland. Direct operational peer to Sozialhilfe's Notschlafstellen and emergency support services.
Broad incumbents
- Caritas Schweiz: Swiss national nonprofit providing social counseling, asylum support, emergency aid, and housing assistance. Overlaps operationally with Sozialhilfe's services and frequently partners with cantonal welfare offices.
- Schweizerisches Rotes Kreuz (SRK): Swiss Red Cross delivers migration, integration, and social support services in cooperation with cantonal authorities. Comparable for asylum and integration programs where service overlap exists.
Direct peers
- Sozialamt Stadt Zürich: Municipal social welfare authority of the City of Zürich delivering financial assistance, housing support, and integration services to residents. Closest comparable in scope, scale, and mandate within Switzerland.
- Sozialamt Kanton St. Gallen: Cantonal-level social welfare authority providing financial assistance, housing placement, and asylum services to residents of Kanton St. Gallen; comparable in mandate and breadth of services.
- Hospice général (Genève): Cantonal social welfare institution of Geneva offering financial aid, housing, asylum support, and integration services. Closest French-language peer with identical mandate structure.
- Sozialhilfe Stadt Bern: City of Bern's social welfare office providing financial support, counseling, and emergency housing. Operates the same core portfolio as Sozialhilfe Basel-Stadt in another major Swiss capital.
Others
- Wohnbaugenossenschaften Schweiz (WBG Schweiz): Umbrella organization of Swiss housing cooperatives providing affordable housing stock. Adjacent to Sozialhilfe's Kompetenzstelle Soziales Wohnen, which negotiates placements within the broader affordable housing ecosystem.
Regional players
- Bundesamt für Migration (SEM): Swiss federal authority overseeing asylum procedure and allocations to cantons. Operates at the national level rather than cantonal, but is the upstream counterpart whose decisions drive Sozialhilfe's asylum caseload.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Sozialhilfe social profiles
Digital presenceSozialhilfe financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sozialhilfe leadership team
Management profileNumber of profiles
Sozialhilfe funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sozialhilfe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sozialhilfe
What does Sozialhilfe do?
Sozialhilfe Basel-Stadt is the cantonal social welfare department that provides financial support and personal counseling to residents in need, manages asylum accommodation and integration, runs employment integration programs through the Arbeitsintegrationszentrum (AIZ), and operates emergency shelters and affordable housing through the Kompetenzstelle Soziales Wohnen (KSW). Services are delivered free of charge and funded by cantonal and federal public budgets.
Is Sozialhilfe a public or private company?
Sozialhilfe is a private company. It is classified as state government owned and is currently operating.
When was Sozialhilfe founded?
Sozialhilfe was founded in -1. It employs 11 to 50 people.
Where is Sozialhilfe based?
Sozialhilfe is headquartered in Basel, Switzerland, in the Europe region.
How does Sozialhilfe make money?
One revenue line is on record: public funding.
Who are Sozialhilfe's main competitors?
Emerging players on record are Schweizerische Flüchtlingshilfe (SFH) and Heilsarmee Schweiz. Broad incumbents are Caritas Schweiz and Schweizerisches Rotes Kreuz (SRK). Direct peers are Sozialamt Stadt Zürich, Sozialamt Kanton St. Gallen, Hospice général (Genève) and Sozialhilfe Stadt Bern. Wohnbaugenossenschaften Schweiz (WBG Schweiz) is listed as an others. Bundesamt für Migration (SEM) is listed as a regional player.
Does Sozialhilfe have an API?
No public API is recorded for Sozialhilfe.
What industry is Sozialhilfe in?
Sozialhilfe's product category is Public Social Welfare Services. Its primary akta.pro industry code is BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services, with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 8300.