City of Alton
The City of Alton is a Home Rule municipal government incorporated in 1837 in Illinois, serving approximately 28,000 residents through 12 departments and ~208 employees with public safety, public works, parks, permitting, and administrative services.
- Company typePublic
- Founded1837
- HeadquartersAlton, Illinois, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What City of Alton does
The City of Alton is a Home Rule municipal government incorporated in 1837 in Illinois, USA, serving approximately 28,000 residents through 12 departments staffed by roughly 208 full- and part-time employees (Mayor David Goins as chief executive, seven-member City Council, elected City Clerk and City Treasurer, all serving four-year terms). The City delivers essential public services — police and fire protection, public works, parks and recreation, code enforcement, planning and development, vital records, animal control, wastewater treatment, and administrative services — from facilities including City Hall (101 E Third Street), the Donald E. Sandidge Law Enforcement Center, two fire stations, the Public Works and Parks and Recreation complex, and a wastewater treatment plant. Its technology stack is built on commodity SaaS: Microsoft Office 365 for email, DUO multi-factor authentication, BambooHR for HR, BeyondTrust for remote support, a WordPress-based web CMS, ArcGIS for mapping, and specialized portals (BSA Online for permits/bills/tickets, CodeRED/NotifyAlton for emergency alerts, Coplogic for police reports, TeamSideline for recreation program registration, ARFAM for false-alarm fees).
The City's revenue model is non-commercial and tax-payer funded: an operating budget of $71,801,124 (fiscal year April 1 to March 31) sourced from property taxes, utility fees, business licenses, permits, fines, and state/federal allocations, supplemented by transactional fee revenue from building and occupancy permits, business licenses, sports facility rentals (football/soccer fields $35–$185, baseball/softball $15–$70, tennis $45–$360, pickleball $8/court/hr), and various municipal tickets and fines. Distribution is hybrid: in-person at department offices, online self-serve via the cityofaltonil.gov portal and BSA Online payments, and via third-party vendor (Republic Services) for trash and recycling. Customer segments are the in-boundary resident population (~28,000) and a smaller local business base transacting permits and licensing through the Building Department and City Treasurer; customer acquisition is effectively zero-cost and mandatory by jurisdiction.
City of Alton firmographics
Firmographics- Name
- City of Alton
- Legal name
- City of Alton
- Website
- https://cityofaltonil.com
- Company type
- Public
- Founded year
- 1837
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The City of Alton is a Home Rule municipal government incorporated in 1837 in Illinois, serving approximately 28,000 residents through 12 departments and ~208 employees with public safety, public works, parks, permitting, and administrative services.
- Ownership category
- akta.pro rank
City of Alton industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Environmental Quality Programs (9241)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL)
- akta.pro secondary industry
- Parks, Recreation & Protected Areas Administration (BPAIAMAH)
Keywords
Where City of Alton is headquartered
LocationHeadquarters
- HQ city
- Alton, Illinois
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
City of Alton business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Revenue model
- Municipal Government Revenue: City funded through property taxes, utility fees, business licenses, permits, fines, and state/federal government allocations. Operating budget is $71,801,124.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Gordon Moore Park Football/Soccer Field Rentals |
| Unit Pricing | Pay-as-you-go | Gordon Moore Park Baseball/Softball Diamond Rentals |
| Unit Pricing | Pay-as-you-go | Tennis Court Rentals |
| Unit Pricing | Pay-as-you-go | Pickleball Court Rentals |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
City of Alton product offering
Product offeringCore offering
The City of Alton is a Home Rule municipal government providing essential public services to approximately 28,000 residents in Alton, Illinois. Core services include police and fire protection (with a top-2% national ISO Class 2 fire rating), public works (street maintenance, animal control, wastewater treatment), parks and recreation across 19 parks, code enforcement, planning and development, vital records (birth/death certificates), and permits and licensing administered via the BSA Online portal.
Product overview
The City of Alton operates as a municipal government providing comprehensive public services to approximately 28,000 residents. The city's service portfolio consists of traditional government functions organized into departments: public safety (Alton Police Department and Alton Fire Department with an ISO rating of 2), public works (street maintenance, animal control, wastewater treatment), parks and recreation (19 parks including Gordon F. Moore Park, Alton Amphitheater, dog park, splash pad, and sports facilities), code enforcement and planning, vital records, and administrative services. Services are delivered through both physical locations and online portals, with BSA Online for permits and payments, CodeRED for emergency alerts, and GIS mapping for planning purposes. The city operates with approximately 208 full- and part-time employees across 12 departments.
Differentiator
Problem solved
Functional benefit
Products and services
- Alton Police Department Services
Companies that use City of Alton
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
City of Alton technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature3 records
City of Alton partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Republic ServicescoreRepublic Services provides residential trash and recycling collection services for City of Alton residents. The city provides links to Republic Services on the website for utility services.
- BSaonline.comcoreBSA Online provides online payment processing for permits, bills, parking tickets, and city invoices. Used for Building Department payments, occupancy permits, and general bill payments.
- Microsoft (Office 365)coreCity uses Microsoft Office 365 for email administration. Employees access Outlook for email through Microsoft online platform.
- DUO SecuritycoreDUO Security provides multi-factor authentication (MFA) for city systems. City IT department uses DUO for device management and secure authentication.
- Barnes Jewish Psychiatric Stabilization CenterminorMental health service provider listed in Alton Community Mental Health Resource Guide for residents needing psychiatric services.
- Chestnut Health SystemsminorComprehensive mental health and addiction services provider listed in Alton Community Mental Health Resource Guide. Services include crisis intervention, addiction services, counseling, and court/legal services.
- Centerstone of IllinoisminorMental health services provider with Crisis Intervention Team serving North Madison County, listed in Alton Community Mental Health Resource Guide.
- Comprehensive Behavioral Health Centerminor24/7 emergency mental health services provider listed in Alton Community Mental Health Resource Guide for children, adolescents, and adults.
- Behavioral Health AlternativesminorMental health services provider located in Wood River, IL, listed in Alton Community Mental Health Resource Guide.
- SSM HealthminorHealthcare system providing behavioral health urgent care, hospital psychiatric services, and stabilization services listed in Alton Community Mental Health Resource Guide.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
City of Alton competitors and assessment
Company assessmentDirect peers
- City of Peoria, Illinois: Larger Illinois municipal government with similar service breadth (police, fire, public works, parks, permitting). Useful peer for understanding how comparable Midwestern cities manage pension obligations, infrastructure renewal, and operating budgets at greater scale.
- City of Decatur, Illinois: Mid-size Illinois municipal government with a comparable service portfolio and population scale. Useful as a peer for benchmarking operating-budget structure, public-safety staffing, and parks/recreation delivery in legacy Midwestern industrial cities.
- City of Springfield, Illinois: Illinois state-capital municipal government operating the same core services at a larger scale. Relevant peer for benchmarking city-wide emergency management, parks operations, and multi-departmental coordination.
- City of Champaign, Illinois: Larger Illinois municipal government operating the same set of municipal services. While larger in scale, it provides relevant benchmarking for parks, recreation programming, code enforcement, and digital resident-service platforms.
- City of Carbondale, Illinois: Southern Illinois municipal government serving a similar population. Operates analogous services (police, fire, public works, parks/recreation, permitting) under a comparable mayor–council governance structure, providing a relevant scale-comparable peer.
- City of Bloomington, Illinois: Mid-size Illinois municipal government operating police, fire, public works, parks, and permitting. Comparable in governance model and service portfolio, providing a useful peer for operational and fiscal benchmarking.
- City of Edwardsville, Illinois: Comparable-sized Illinois municipal government serving a similar population in the St. Louis metro area. Operates the same core portfolio of police, fire, public works, parks, and permitting services under a similar Home Rule framework, making it a direct functional peer for benchmarking service delivery, budget structure, and tax-base dynamics.
- City of Belleville, Illinois: Mid-size Illinois municipal government of comparable scale operating the same service portfolio (police, fire, public works, parks/recreation, permits). Located in the same metro region, making it a strong peer for benchmarking service cost, revenue mix, and operational practices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Alton social profiles
Digital presenceCity of Alton financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Alton leadership team
Management profileNumber of profiles
Profiles5 records
City of Alton funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Alton M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Alton
What does City of Alton do?
The City of Alton is a Home Rule municipal government providing essential public services to approximately 28,000 residents in Alton, Illinois. Core services include police and fire protection (with a top-2% national ISO Class 2 fire rating), public works (street maintenance, animal control, wastewater treatment), parks and recreation across 19 parks, code enforcement, planning and development, vital records (birth/death certificates), and permits and licensing administered via the BSA Online portal.
Is City of Alton a public or private company?
City of Alton is a public company. It is classified as state government owned and is currently operating.
When was City of Alton founded?
City of Alton was founded in 1837. It employs 11 to 50 people.
Where is City of Alton based?
City of Alton is headquartered in Alton, Illinois, United States, in the North America region.
How does City of Alton make money?
One revenue line is on record: municipal Government Revenue.
Who are City of Alton's main competitors?
Direct peers on record are City of Peoria, Illinois, City of Decatur, Illinois, City of Springfield, Illinois, City of Champaign, Illinois, City of Carbondale, Illinois, City of Bloomington, Illinois, City of Edwardsville, Illinois and City of Belleville, Illinois.
Does City of Alton have an API?
No public API is recorded for City of Alton.
What industry is City of Alton in?
City of Alton's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIALAL, Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones), with a secondary code of BPAIAMAH, Parks, Recreation & Protected Areas Administration. Its NAICS code is 9241 and its SIC code is 8741.