Lappica Oy

What Lappica Oy does

Lappica Oy is a Finnish occupational health services provider headquartered in Rovaniemi, operating eleven physical service points across the geographically dispersed Lapland region (from Kemi in the south to Utsjoki and Kilpisjärvi in the north) plus digital self-service channels accessible 24/7. The company's core service, Työterveyspalvelut (Occupational Health Services), delivers statutory occupational health, work ability management, workplace surveys, health examinations, and medical care to approximately 1,000 employer clients spanning private enterprises and public-sector organisations, alongside dedicated offerings for entrepreneurs and self-employed individuals. Its product portfolio extends into work ability management (työkykyjohtaminen), wellness groups (hyvinvointiryhmät), first aid and patient-transfer training, wellbeing day lectures, and remote consultations.

The technology stack is anchored by two client portals. OmaLappica provides individual clients with 24/7 appointment booking, video consultation access, and an electronic health needs assessment (Sähköinen hoidon tarpeen arvio) launched in June 2026 that replaces phone-based triage with online symptom questionnaires reviewed by clinicians. YritysLappica serves corporate clients with employee data management, sickness absence reporting, occupational health document retrieval, and electronic Kela (Social Insurance Institution) reimbursement application handling. The platforms integrate with Kela's Kanta services (Prescription Centre and Patient Data Archive) for mandatory health data exchange and electronic prescription handling. Lappica also adopted the national Terapiat etulinjaan (Therapies on the Frontline) operating model in September 2025, embedding the Terapianavigaattori self-assessment tool into mental health service delivery for working-age clients.

Lappica operates under a publicly owned governance structure: its shareholders are the Lapland Welfare Area (Lapin hyvinvointialue), City of Rovaniemi, Rovaniemen koulutuskuntayhtymä (Rovaniemi Education Consortium), and the municipalities of Ranua, Sodankylä, and Ylitornio — a configuration that doubles as both ownership and a captive customer base. Revenue is generated through annual subscription contracts tailored to employer size bands (1–10, 11–30, 31–50, 51+ employees) plus unit-priced ancillary services (influenza vaccinations at €52/person, first-aid training, missed-appointment fees). Kela reimbursements apply to eligible occupational health costs for employers, and the company is a member of the Työterveyshuollon Laatuverkosto (Occupational Health Quality Network) and a Finnish Red Cross ARVOkumppani® (Value Partner) for certified first-aid training delivery. The company employs approximately 100 healthcare professionals and reported customer-satisfaction scores above 9/10 for reception visits.

Name

Lappica Oy

Legal name

Lappica Oy

Website

https://lappica.fi

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Lappica Oy is a Finnish occupational health services provider headquartered in Rovaniemi, operating eleven clinics across Lapland with digital portals for individual and corporate clients. It serves approximately 1,000 employers, entrepreneurs, and public-sector organisations and is publicly owned by Lapland municipalities and the Lapland Welfare Area.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of Physicians (6211), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAEAAAI

Occupational Health & Employer Clinic Services

Healthcare & Life Sciences/Health Insurance & Managed Care/Commercial (Employer-Sponsored) Health Insurance

SECONDARYHLALADAM

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW)

Healthcare & Life Sciences/Telehealth Platforms/Employer-Sponsored Virtual Care Platforms

SECONDARYHLALAEAK

Workplace Mental Health & EAP-Integrated Teletherapy Platforms

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

Keywords

• Occupational health services
• Workplace health management
• Work ability management
• First aid training
• Occupational medical care

Headquarters

HQ city

Rovaniemi

HQ country

Finland

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Occupational Health Service Contracts: Lappica generates revenue through contractual occupational health service agreements with employers. Contracts are customized based on each company's needs, including statutory occupational health services and optional additional services such as sickness care.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Lappica Oy provides comprehensive occupational health services to employers, entrepreneurs, and public sector organizations across Lapland and elsewhere in Finland. Its core offering, Työterveyspalvelut (Occupational Health Services), encompasses statutory occupational health care, work ability management, workplace health assessments, occupational health-focused medical care, and wellness programs. Services are delivered through 11 physical clinic locations and digital portals (OmaLappica for individuals and YritysLappica for corporate clients) that enable 24/7 appointment booking, video consultations, electronic health needs assessments, employee data management, and electronic Kela reimbursement applications.

Product overview

Lappica Oy is an occupational health service provider offering a unified portfolio of services to employers, entrepreneurs, and public sector organizations throughout Lapland and elsewhere in Finland. The core offering is Työterveyspalvelut (Occupational Health Services), which encompasses statutory occupational health, medical care, and workplace wellbeing. This is supported by digital service platforms including OmaLappica (individual client portal with 24/7 appointment booking and video consultations) and YritysLappica (corporate client portal with employee data management and invoice handling). Additional services include work ability management, wellness groups, first aid training, patient transfer training, wellbeing day lectures, and the nationally-adopted Terapiat etulinjaan mental health model. The company also provides specialized offerings for entrepreneurs and operates physical clinic locations across Lapland with comprehensive remote service capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• OmaLappica: Online service portal for individual clients to book appointments and access video consultations 24/7.
• YritysLappica

Products and services

• Työterveyspalvelut (Occupational Health Services) Comprehensive occupational health services provided to employers, entrepreneurs, and public sector organizations throughout Lapland and elsewhere in Finland. Includes statutory occupational health services, work ability management, workplace surveys, health examinations, and medical care.
• OmaLappica (Individual Client Portal) Online service portal for individual clients providing 24/7 appointment booking, video consultation access, and electronic health needs assessment. Enables patients to book appointments, access video consultations, and submit health questionnaires without phone waiting.
• YritysLappica (Corporate Client Portal) Corporate client portal providing employee data management, sickness absence reporting, occupational health document access, invoice management with attachments, and electronic Kela reimbursement application functionality for employers.
• Etävastaanotto (Remote/Virtual Appointments) Video consultation services delivered via secure internet connection. Includes health examinations and sick visits conducted by occupational health nurses, physicians, psychologists, and physiotherapists. Kela-approved and eligible for employer reimbursement.
• Työkykyjohtaminen (Work Ability Management) Services supporting workplace management of employee work ability, including work ability assessments, rehabilitation assessments, workplace negotiations, and return-to-work planning.
• Hyvinvointiryhmät (Wellness Groups) Group wellness programs including musculoskeletal disorder groups, voice care groups, resource-strengthening groups, weight management groups, and supervision groups. Customized for companies or organized as mixed groups from different workplaces.
• Ensiapukoulutukset (First Aid Training) Finnish Red Cross certified first aid training courses including SPR Ensiapukurssi EA 1, SPR Hätäensiapukurssi 8t, and SPR Hätäensiapukurssi 4t. Delivered as in-person or blended learning formats. Lappica is a Finnish Red Cross ARVOkumppani (Value Partner).
• Potilassiirtokoulutukset (Patient Transfer Training) Patient transfer training for healthcare staff and others, including short courses and Työterveyslaitos registered programs leading to ergonomic card certification. Covers optimal working postures and assistive device use.
• Tyky-päivän luennot (Wellbeing Day Lectures) Customized lectures for workplace wellbeing days covering topics such as nutrition, exercise, and occupational wellbeing. Delivered by occupational health professionals and tailored to client needs.
• Työterveyshuoltopainotteinen sairaanhoito (Occupational Health-Focused Medical Care) Medical care services provided alongside statutory occupational health, including treatment by occupational health physicians, nurses, and physiotherapists, specialist consultations, and laboratory/imaging services. Aims for rapid identification and recovery from work-related illnesses.
• Terapiat etulinjaan (Therapies on the Frontline) National mental health service model providing quick access to effective mental health support for occupational health clients. Includes Terapianavigaattori (Therapy Navigator) for anonymous mental health self-assessment, guiding clients to appropriate support for mild and moderate mental health challenges.
• Yrittäjän oma työterveys (Entrepreneur's Own Occupational Health) Occupational health services specifically designed for entrepreneurs and self-employed individuals, recognizing that entrepreneur health is key to business success.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered strategic and core.

• Terapiat etulinjaan (Therapies on the Frontline)strategicStrategic or Co-development Partner · 17 September 2025Lappica has adopted the national Terapiat etulinjaan operational model, which brings effective mental health services closer to working life. The model enables faster access to help for mild and moderate mental health challenges.
• Lapin hyvinvointialue (Lapland Welfare Area)coreOthersLappica is owned by Lapland Welfare Area, one of the key public stakeholders in regional healthcare.
• Rovaniemen kaupunki (City of Rovaniemi)coreOthersCity of Rovaniemi is one of the owners of Lappica Oy.
• Rovaniemen koulutuskuntayhtymä (Rovaniemi Education Consortium)coreOthersRovaniemi Education Consortium is one of the owners of Lappica Oy.
• Ranuan kunta (Municipality of Ranua)coreOthersMunicipality of Ranua is one of the owners of Lappica Oy.
• Sodankylän kunta (Municipality of Sodankylä)coreOthersMunicipality of Sodankylä is one of the owners of Lappica Oy.
• Ylitornion kunta (Municipality of Ylitornio)coreOthersMunicipality of Ylitornio is one of the owners of Lappica Oy.
• NordLabcoreStrategic or Co-development PartnerLaboratory services are provided by NordLab. Customers can book laboratory appointments through NordLab's booking system.
• Suomen Punainen Risti (Finnish Red Cross)strategicStrategic or Co-development PartnerLappica is a Finnish Red Cross VALUE Partner (ARVOkumppani®). They organize only Finnish Red Cross first aid training programs that follow nationally approved first aid guidelines based on international guidelines.
• Kela (Social Insurance Institution of Finland)coreOthersKela provides reimbursement for occupational health costs. Lappica's services are Kela-approved and employers receive Kela reimbursements for remote consultations. Electronic Kela reimbursement applications are available through YritysLappica.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Työterveyshuolto Aalto (Aalto Terveys): Regional Finnish occupational health provider offering statutory OH services to employers, entrepreneurs, and self-employed clients. Closely matched operating model and customer segments, especially for SMB and municipal accounts.
• PlusTerveys: Finnish occupational health and wellbeing provider operating regional clinics with employer contracts. Comparable in scale and product mix to Lappica, making it a useful regional specialist benchmark.
• Lääkärikeskus Aava: Finnish physician-led occupational health and outpatient clinic group with employer contracts and digital appointment booking. Highly comparable OH service stack including statutory services, sick care, and employer self-service portals.
• Coronaria: Finnish multi-specialty healthcare provider with occupational health services, rehabilitation, and digital tools. Closely aligned OH portfolio and similarly positioned as a regional/specialist competitor to national incumbents.

Broad incumbents

• Pihlajalinna: Finnish healthcare group operating occupational health clinics, primary care, and specialist services across regional Finland. Comparable employer-targeted OH model and competing for the same regional and SMB employer segment.
• Mehiläinen: Finland's largest private healthcare and occupational health provider with nationwide clinics and a deep occupational health portfolio. Directly comparable service offering (statutory OH, sick care, digital tools) at far greater scale, and explicitly present near Lappica's Kemi site.
• Terveystalo: Major pan-Finland occupational health and clinical services provider competing for the same employer contracts. Closest direct competitor in service mix (statutory OH, digital booking, mental health, employer KPIs) and the natural reference customer when Finnish employers benchmark providers.

Others

• NordLab: Northern Finland laboratory services provider that Lappica integrates with for occupational health lab work. Represents an adjacent enabling partner and a benchmark for how regional lab/clinical infrastructure is bundled with OH delivery in Lapland.
• Suomen Terveystalo (Oma Terveys platform): Terveystalo's Oma Terveys digital portal offers 24/7 booking, video consultations, and Kela-integrated employer workflows — the closest digital product analogue to Lappica's OmaLappica and YritysLappica portals.
• Finnish Red Cross Ensiapu (First Aid Training): Lappica is a Finnish Red Cross ARVOkumppani® and only delivers Red Cross first aid courses. The Red Cross training program is the upstream credentialing body, and other certified Red Cross OH providers are direct training-program competitors.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/lappica
• Instagraminstagram.com/tyoterveyslappica
• LinkedInlinkedin.com/company/lappica-oy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lappica Oy