Erziehungsberatungsstelle Caritas

What Erziehungsberatungsstelle Caritas does

Erziehungsberatungsstelle Caritas is the educational, family, couples, youth, and life-counseling arm operated under the legal vehicle Verein zur Förderung der Caritasarbeit im Bistum Aachen e.V. (VFC), itself part of the Caritasverband für das Bistum Aachen e.V. The organization delivers free, anonymous, and confidential Beratung (counseling) services to families, children, adolescents, couples, and individuals across nine physical sites covering Aachen, Alsdorf, Düren, Erkelenz, Geilenkirchen, Kempen, Krefeld, Monschau, and Viersen. Service lines include Erziehungsberatung (parenting/family counseling), Ehe- und Paarberatung (marriage and couples counseling), Jugendberatung (youth counseling), Lebensberatung (life counseling), Fachkräfteberatung (professional advisory), and Präventionsarbeit (prevention work). Staffing consists of approximately 15 qualified counselors (social pedagogues and psychologists).

The product surface combines in-person counseling with a digital channel (Kurberatung DIGITAL, launched 2021) and published psychoeducational material (a Kinderbuch released May 2022). Technology infrastructure is conventional and non-proprietary: Zoom for remote sessions, ReadSpeaker for accessibility, Google Maps for site location, and Instagram/YouTube for outreach and psychoeducation content distribution. There is no proprietary platform, no AI/ML component, and no client-facing software product.

The business model is a non-profit, grant-and-subsidy-funded welfare delivery model. Clients are not charged; revenue is sourced from diocesan Caritas allocations, church contributions, and German public-sector subsidies tied to statutory social-services frameworks (notably SGB VIII §28 for Erziehungsberatung). The organization's competitive position rests on the Caritas brand, ecclesiastical and statutory accreditation, distributed regional coverage, and integration with parish and school referral networks across Bistum Aachen.

Name

Erziehungsberatungsstelle Caritas

Legal name

Verein zur Förderung der Caritasarbeit im Bistum Aachen e. V.

Website

https://beratung-caritas-ac.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Erziehungsberatungsstelle Caritas is a non-profit Catholic counseling network operating 9 sites across Bistum Aachen, providing free, confidential Erziehungs-, Paar-, Jugend-, and Lebensberatung to families, youth, and individuals, funded by diocesan and public-sector subsidies.

Ownership category

akta.pro rank

Product category

Family and Youth Counseling Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Family counseling services
• Youth counseling services
• Marriage counseling
• Parenting counseling
• Child welfare services

Headquarters

HQ city

Aachen

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Social Welfare Funding: As a non-profit organization under the Caritas umbrella, services are funded through church contributions, diocesan funding, and government subsidies. All counseling services are provided free of charge to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Erziehungsberatungsstelle Caritas operates a network of nine regional counseling centers across the Diocese of Aachen (Aachen city, Alsdorf, Düren, Erkelenz, Heinsberg, Kempen, Krefeld, Mönchengladbach, and Viersen), providing free, anonymous, confidential, and voluntary counseling to children, youth, parents, families, and professional staff. Services cover parenting/educational counseling, couples and life counseling, online chat and video counseling, prevention work, and group programs.

Product overview

Erziehungsberatungsstelle Caritas ist ein Netzwerk von katholischen Beratungsstellen im Bistum Aachen, die kostenlose, anonyme und vertrauliche Beratung für Familien, Kinder, Jugendliche und Fachkräfte anbieten. Das Kernangebot umfasst Erziehungsberatung, Ehe-/Paarberatung, Lebensberatung und Jugendberatung. Ergänzt wird das Portfolio durch spezialisierte Dienste wie die Beratung bei Trennung und Scheidung (mit moderierten Elterngesprächen und begleitetem Umgang), Fachkräfteberatung, Präventionsarbeit und Gruppenangebote wie 'Kinder im Blick' (Elternkurs), 'Mut tut gut' (Kindergruppe) und 'Café Juwel' (Frühe Hilfen für junge Eltern). Moderne Beratungsformen werden durch Online-Beratung über das Caritas-Portal und Kurberatung DIGITAL (per E-Mail, SMS, Telefon und Zoom-Videotelefonie) angeboten. Die Beratungsstellen sind an mehreren Standorten im Bistum Aachen vertreten (Aachen, Alsdorf, Düren, Erkelenz, Geilenkirchen, Kempen, Krefeld, Monschau, Viersen).

Differentiator

Problem solved

Functional benefit

Products and services

• Erziehungsberatung (Parenting/Education Counseling) Educational and parenting counseling offered free of charge to parents, children, and adolescents across nine regional centers in the Diocese of Aachen, covering family, developmental, and behavioral questions.
• Ehe-, Paar- und Lebensberatung (Marriage, Couples, and Life Counseling) Counseling service for individuals, couples, and families facing relationship issues, life crises, separation, or grief, delivered in-person at the regional centers.
• Lebensberatung (Life Counseling) Open counseling service for individuals in life crises, covering questions of life orientation, separation, grief, and personal challenges.
• Online-Beratung (Online Counseling) Confidential online counseling provided through the federal Caritas online platform, accessible via chat, email, and video, complementing the in-person regional services.
• Beratungsangebot für Kinder (Counseling for Children) Dedicated counseling service for children offering age-appropriate support with family, school, or personal issues.
• Beratung für Jugendliche und junge Erwachsene (Counseling for Youth and Young Adults) Counseling service for adolescents and young adults addressing identity, family conflict, school pressure, and personal challenges.
• Beratung von Eltern und Familien (Counseling for Parents and Families) Counseling service for parents and families addressing upbringing, separation/divorce, and family relationship questions.
• Fachkräfteberatung (Professional Staff Consulting) Specialized consulting and case support for professional staff such as teachers, educators, and social workers dealing with children, youth, or families.
• Präventionsarbeit (Prevention Work) Preventive programs and projects focused on child and youth welfare, including early intervention and educational outreach.
• Kinder im Blick (Parents' Course) Evidence-based group course for separated parents focused on supporting their children's wellbeing after separation or divorce.
• Mut tut gut (Children's Group) Group program designed for children of separated or divorced parents, providing peer support and emotional resilience building.
• Café Juwel (Family Café)

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Six partnerships are on record, tiered core, secondary and minor.

• Verein zur Förderung der Caritasarbeit im Bistum Aachen e.V. (VFC)coreOthersThe parent organization (VFC) that operates the counseling centers. It is responsible for the strategic direction and funding of the counseling services across the diocese. The association focuses on charitable and social assistance, youth and elderly welfare, education promotion, and welfare services.
• Schwangerenberatungsstelle Rat und Hilfe vom SKF KrefeldsecondaryStrategic or Co-development PartnerCollaboration partner in the Café Juwel project (Frühe Hilfen/Early Support) for young parents. The project offers preventive, supportive, and low-threshold services for young mothers/fathers aged 18-24 and their babies/young children. Jointly conducted open breakfast meetings and counseling sessions.
• Youth Welfare Offices (Jugendamt)secondaryImplementation/ SI/ Consulting PartnerReferral and coordination partner for family counseling services. In separation and divorce cases, youth offices and family courts often order moderated parent conversations.
• School Psychological Counseling Center ViersenminorImplementation/ SI/ Consulting PartnerCollaboration partner for school-related issues. The counseling center works together with the school psychological service in Viersen when addressing school problems.
• Women's Shelter Viersen (Frauenhaus Viersen)minorImplementation/ SI/ Consulting PartnerReferral partner for parents and children experiencing abuse or violence. The counseling center directs affected individuals to the women's shelter for additional support.
• Zornröschen MönchengladbachminorImplementation/ SI/ Consulting PartnerReferral partner for affected women and children experiencing violence. Specialized support organization in Mönchengladbach.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Regional players

• Stadt Aachen Jugendamt / Erziehungsberatungsstelle der Stadt: Municipal Erziehungsberatung and Jugendhilfe offerings within Aachen directly compete for the same child, youth and family clients via publicly funded statutory services. Same geography, similar Erziehungs- and Trennungsberatung scope.

Others

• Caritasverband für das Bistum Aachen e.V. Direct parent organization of the Beratungsstelle network and itself an Erziehungsberatung operator. Included because it's the controlling entity and primary funder, not as a competing peer.
• bke - Bundeskonferenz für Erziehungsberatung: Federal umbrella for institutional Erziehungsberatung in Germany and operator of the bke.onlineberatung chat platform that the Kempen and Krefeld centers integrate with. Enabling/coordinating peer rather than a competitor.

Emerging players

• Nummer gegen Kummer (Kinder- und Jugendtelefon): National children/youth helpline and chat counseling service partly integrated with Caritas partners (bke.onlineberatung). Overlaps with the Beratungsstelle's youth segment (ages up to 27) and channels clients similarly through chat and online.

Broad incumbents

• Arbeiterwohlfahrt (AWO): Major German welfare association operating family counseling, youth services and Erziehungsberatung across NRW and beyond. Secular/worker-movement heritage, comparable service portfolio and regional coverage overlap with Caritas Aachen.
• Diakonie Deutschland: Protestant counterpart to Caritas operating family, youth and marriage counseling centers across Germany. Same nonprofit, church-affiliated model serving analogous client segments (children, parents, families) with comparable Erziehungsberatung, Ehe-/Lebensberatung offerings.

Direct peers

• Deutscher Kinderschutzbund: National child-protection NGO running local counseling and Erziehungsberatung branches throughout Germany. Directly competes for child-welfare and parenting-counseling clients, particularly on child-protection cases that are a core Caritas service line.
• pro familia Bundesverband: Specialized family-planning and sexual-education counseling organization with local Beratungsstellen that overlap with Caritas on pregnancy/relationship counseling and parent guidance. Secular, professional-services model with comparable free-service positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/caritas_deutschland
• YouTubeyoutube.com/CaritasDeutschland
• Facebookfacebook.com/caritas.deutschland
• LinkedInlinkedin.com/company/erziehungsberatungsstelle-caritas
• Instagraminstagram.com/familienberatung_krefeld

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Erziehungsberatungsstelle Caritas